6/10 Okay
Rachel
24 Mar 2024
Liked: Cleanliness, amenities
The bed was comfy and accommodations were fine. The bathroom was smaller than I expected, even though I’m used to small European bathrooms. The main thing that brought my rating down is that the website said it had laundry facilities and when I sent a message to the hotel prior to my stay to ask about the laundry, I got no reply. They should have responded to let me know that the website was inaccurate. When I asked about it, the guy at the front desk was very short with me in telling me they didn’t have laundry facilities. I also asked about getting a taxi and he said they don’t call for taxis and that I would need to go stand outside and wave one down. I was surprised because I’ve never stayed at a hotel anywhere in the world where they wouldn’t call for a taxi. I thought that was a little bizarre. Overall, it was a decent stay, just not thrilled with certain parts of the customer service.
Rachel
Stayed 4 nights in Mar 2024