Breakfast, lunch, dinner served; British cuisine

Reviews of Club Quarters Hotel, Trafalgar Square

4 out of 5
Club Quarters Hotel, Trafalgar Square
8 Northumberland Ave, (adjacent to Trafalgar Square), London, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 666 out of 1183 reviews" "
Rating 8 - Good. 338 out of 1183 reviews" "
Rating 6 - Okay. 109 out of 1183 reviews" "
Rating 4 - Poor. 43 out of 1183 reviews" "
Rating 2 - Terrible. 27 out of 1183 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tolga, Hamm

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay.
Stayed 1 night in Mar 2024
Response from Club Quarters Trafalgar Square on 27 Mar 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated. We are delighted you had a perfect stay. We hope to welcome you back one day!

10/10 Excellent

Graham

Liked: Cleanliness, staff & service
A nice hotel in a great location. A large numbers of sights are walkable and the tube is in easy reach if not.
Stayed 2 nights in Mar 2024
Response from Club Quarters Trafalgar Square on 24 Mar 2024
Thank you for taking the time to review us Graham. We are delighted to hear that you enjoyed your overall stay with us. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London

10/10 Excellent

Eliana

Travelled with family
Liked: Amenities
Great location with friendly and helpful staff
Stayed 7 nights in Mar 2024
Response from Club Quarters Trafalgar Square on 23 Mar 2024
Thank you for taking the time to review us Eliana. We are delighted to hear that you enjoyed your overall stay with us and that you found our team to be friendly and helpful. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great value given its location and rooms. The wood paneled lounge, with its desks and free coffee machine, is especially great if you have work to do, or for a little caffeinated recharge.
Stayed 7 nights in Feb 2024
Response from Club Quarters Trafalgar Square on 23 Mar 2024
Thank you for taking time to review us Alex! We are delighted to hear you enjoyed your overall stay. We are looking forward to welcoming you back on your next visit to London!

10/10 Excellent

Troy, OTTAWA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, accommodating and attentive desk staff - arrived on an early flight and they facilitated access to a shower and lounge access
Stayed 4 nights in Feb 2024
Response from Guest relations on 19 Mar 2024
Thank you for choosing Club Quarters, Trafalgar Square and for taking the time to rate us - both are greatly appreciated and we are delighted that you enjoyed your stay!

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Your staff member Janna was very helpful and friendly.
Stayed 3 nights in Mar 2024
Response from Club Quarters Hotel on 16 Mar 2024
Thank you for taking the time to review us Jody. We are delighted to hear that you enjoyed your overall stay with us and that you found our team member Janna to be very helpful and friendly; receiving feedback like your is what we strive for. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a very good location, and a reasonable price for a central London hotel.
Stayed 5 nights in Mar 2024
Response from Guest relations on 12 Mar 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated, and we are delighted you enjoyed your stay!

10/10 Excellent

Reidun Lindquist

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception desk were very courteous and helpful.
Stayed 7 nights in Mar 2024
Response from Guest relations on 12 Mar 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated, and we are delighted you enjoyed your stay!

4/10 Poor

Jonas

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Club Quarters Trafalgar Square on 9 Mar 2024
Thank you for choosing Club Quarters, and for taking the time to rate us. We are really sorry if we did not meet your expectation on this occasion.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and amazing location.
Stayed 2 nights in Mar 2024
Response from Club Quarters Trafalgar Square on 9 Mar 2024
Thank you for taking the time to review us Martin. We are delighted to hear that you enjoyed your overall stay with us and that you found our team to be excellent. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London

10/10 Excellent

Lathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Club Quarters was wonderful! We were greeted with such warmth and kindness. Salman was amazing! He provided us the most excellent service! Next time we are in London, we will certainly return to CQ!
Stayed 3 nights in Mar 2024
Response from Club Quarters Trafalgar Square on 9 Mar 2024
Thank you for taking the time to review us Lathan. We are delighted to hear that you enjoyed your overall stay with us and that you found our team member Salman to be amazing; receiving feedback like your is what we strive for. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Club Quarters was awesome. They upgraded us for our anniversary which was really nice. Great location...you can walk to pretty much everywhere! Better yet take the Uber Boat!
Stayed 2 nights in Mar 2024
Response from Club Quarters Trafalgar Square on 4 Mar 2024
Thank you for taking time to review us Sandra! We are delighted to hear you enjoyed your stay with us on this special occasion. We are looking forward to welcoming you back on your next visit to London!

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
A nice stay in a very convenien locationt
Stayed 2 nights in Feb 2024
Response from Club Quarters Trafalgar Square on 3 Mar 2024
Thank you for taking time to review us Alan! We are delighted to hear you enjoyed our central location and overall stay. We are looking forward to welcoming you back on your next visit to London!

10/10 Excellent

Myreen, Richmond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived we were welcomed right away by the friendly front desk. She helped us check in on their check in tablets located at the desk. Our rooms were upgraded which had a small kitchenette. The rooms were dark but quite spacious and clean for a London hotel. I will definitely be staying here again for the convenience of their location.
Stayed 1 night in Feb 2024
Response from Club Quarters Trafalgar Square on 1 Mar 2024
Thank you for taking time to review us Myreen! It is great to know that you enjoyed our excellent location and overall stay. We are looking forward to welcoming you back on your next visit to London!

10/10 Excellent

Carla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT was great proximity to everything in London. Close to the subway. Great hotel.
Stayed 8 nights in Feb 2024
Response from Club Quarters Trafalgar Square on 27 Feb 2024
Thank you for your wonderful review Carla! It is great to know that you enjoyed our excellent location and overall stay. We are looking forward to welcoming you back on your next visit to London!

8/10 Good

Marius

Liked: Cleanliness, staff & service
Response from Club Quarters Trafalgar Square on 27 Feb 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated. We hope to welcome you back one day!

10/10 Excellent

Ian J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great property in a fantastic location. The staff were friendly and the rooms were clean. Would absolutely come back.
Stayed 5 nights in Dec 2023
Response from Club Quarters Trafalgar Square on 26 Feb 2024
Thank you for such a glowing review! We look forward to welcoming you back in the near future!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Room was clean and bed was comfortable.
Stayed 2 nights in Feb 2024
Response from Club Quarters Trafalgar Square on 25 Feb 2024
Thank you for your wonderful review Michael! It is great to know that you enjoyed our excellent location and overall stay. We are looking forward to welcoming you back on your next visit to London!

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Feb 2024
Response from Club Quarters Trafalgar Square on 23 Feb 2024
Thank you for your glowing review! It is great to know that you enjoyed our central location and we hope to welcome you back on your next visit to London!

8/10 Good

Maria

Stayed 4 nights in Feb 2024
Response from Club Quarters at Trafalgar Square on 21 Mar 2024
Thank you for choosing Club Quarters, Trafalgar Square and for taking the time to rate us - both are greatly appreciated and we are delighted that you enjoyed your stay!

10/10 Excellent

Alexia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful, especially Janna(sp?). Rooms are clean. Hotel is centrally located-- lots of sightseeing and shopping opportunities. Transportation is easily accessible, from taxis to buses or the Tube. There is a Tesco on the corner for last-minute purchases or snacks. Trafalgar Square and the National Gallery are around the corner. My daughter loved the Harry Potter store nearby, as well as the pizza restaurant at the hotel. Her favorite though, was the hot chocolate machine in the lounge. For a 10 yr-old, that was the height of luxury! I enjoyed my stay.
Stayed 5 nights in Jan 2024
Response from Club Quarters Trafalgar Square on 19 Feb 2024
Thank you for taking the time to review us Alexia. We are delighted to hear that you enjoyed your overall stay with us and that you found our team to be friendly and helpful, especially Janna. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Would've given a 5 for cleanliness for some of the crockery needed to be washed.
Stayed 1 night in Feb 2024
Response from Club Quarters Trafalgar Square on 19 Feb 2024
Hello Christopher,Thank you for taking the time to write a review, we were glad to hear that you had a good stay. We were sorry to learn, however, that your experiences with us did not meet all of your expectations and thank you for bringing these matters to our attention as it is not our usual level of service. We do hope you will give us another opportunity in the future to regain your patronage for the great value we offer in our area.Kind regards,CQ team.

10/10 Excellent

Lauralee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 7 nights in Feb 2024
Response from Club Quarters Trafalgar Square on 19 Feb 2024
Hello Lauralee,Thank you for your wonderful feedback! It is lovely to hear that you enjoyed all aspects of your stay and had a fantastic time ! We look forward to welcoming you back to the CQ in the near future. Kind regards, CQ team.

10/10 Excellent

Antonino, Astoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel , great central location, professional , Friendly and kindly staff . We really enjoyed our stay.
Stayed 3 nights in Feb 2024
Response from Club Quarters Trafalgar Square on 19 Feb 2024
Hello Antonino,Thank you for your wonderful feedback! It is lovely to hear that you enjoyed all aspects of your stay! We look forward to welcoming you back to the CQ in the near future. Kind regards, CQ team.

10/10 Excellent

Dabby, Northridge

Stayed 3 nights in Feb 2024
Response from Club Quarters Trafalgar Square on 23 Mar 2024
Thank you for choosing Club Quarters, Trafalgar Square and for taking the time to rate us - both are greatly appreciated and we are delighted that you enjoyed your stay!

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean hotel
Stayed 1 night in Feb 2024
Response from Club Quarters Trafalgar Square on 13 Feb 2024
Thank you for taking the time to review us Peter. We are delighted to hear that you enjoyed our very central location and overall stay. We look forward to welcoming you back to Club Quarters on your next trip to London.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great - nice professional
Stayed 2 nights in Feb 2024
Response from Club Quarters Trafalgar Square on 7 Feb 2024
Thank you for taking the time to review us David. We are delighted to hear that you enjoyed your overall stay with us and that you found our team to be great. We love to hear about our guests receiveing the best service.We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London.

10/10 Excellent

maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful and kind. The property was gorgeous and the room was great!
Stayed 4 nights in Jan 2024
Response from Club Quarters Trafalgar Square on 7 Feb 2024
Thank you for taking the time to review us Maria. We are delighted to hear that you enjoyed your stay with us and that you found our team to be helpful and kind. We love to hear about our guests receiveing the best service.We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London.

10/10 Excellent

Carole

Liked: Amenities
Following a very pleasant stay two years ago my friend and I chose to return to Club Quarters and we were not disappointed. The staff are delightful and the rooms are comfortable and quiet and offer excellent value for money. The lounge is also a lovely facility. Thank you !
Stayed 2 nights in Jan 2024
Response from Club Quarters Trafalgar Square on 1 Feb 2024
Thank you for taking the time to review us Carole. We are delighted to hear that you enjoyed your stay with us this time as well. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London.

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Club Quarters Trafalgar Square on 31 Jan 2024
Thank you for choosing Club Quarters, and for taking the time to rate us - both are greatly appreciated! Looking forward to welcoming you back at Club Quarters on your next trip to London.

8/10 Good

Yacira

Liked: Cleanliness, staff & service, amenities
Great location! Excellent costumer service.
Stayed 3 nights in Jan 2024
Response from Club Quarters Trafalgar Square on 27 Jan 2024
Thank you for taking the time to review us Yacira. We are delighted to hear that you enjoyed your great location and that we have provided with an excellent customer service. We love to hear about our guests receiving the best service. We look forward to welcoming you back to the Club Quarters at Trafalgar Square in the near future.

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Club Quarters Trafalgar Square on 26 Jan 2024
Thank you for choosing Club Quarters, and for taking the time to rate us - both are greatly appreciated, and we are delighted you enjoyed your stay!

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. So central to everything.
Stayed 4 nights in Jan 2024
Response from Club Quarters Trafalgar Square on 26 Jan 2024
Thank you for taking the time to review us Nicole. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back to Club Quarters on your next trip to London.

10/10 Excellent

Rachel

Business traveller
Liked: Staff & service
Stayed 1 night in Jan 2024
Response from CQ Trafalgar Square on 12 Jan 2024
Thank you for choosing Club Quarters, and for taking the time to rate us - both are greatly appreciated, and we are delighted you enjoyed your stay!

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from CQ Trafalgar Square on 12 Jan 2024
Thank you for choosing Club Quarters, and for taking the time to rate us - both are greatly appreciated, and we are delighted you enjoyed your stay!

10/10 Excellent

Nikole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Club Quarters Trafalgar Square on 10 Jan 2024
Thank you for choosing Club Quarters, and for taking the time to rate us - both are greatly appreciated, and we are delighted you enjoyed your stay!

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 7 nights in Jan 2024
Response from Club Quarters Trafalgar Square on 14 Jan 2024
Thank you for choosing Club Quarters, and for taking the time to rate us - both are greatly appreciated, and we are delighted you enjoyed your stay!

10/10 Excellent

chereise

Liked: Cleanliness, staff & service, property conditions & facilities
This property is excellent location. Staff is very accommodating. I would stay again!
Stayed 5 nights in Dec 2023
Response from Club Quarters Trafalgar Square on 10 Jan 2024
Thank you for taking the time to review us Chereise. We are happy to hear that you enjoyed our excellent location and overall stay. We look forward to welcoming you back to Club Quarters on your next trip to London.

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great business traveller hotel
Response from Club Quarters Trafalgar Square on 10 Feb 2024
Thank you for taking the time to review us James. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London.

8/10 Good

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I expected a larger room, but now realize most European rooms are smaller. The pours at the bar seemed on the stingy side. The guest lounge with complimentary coffee, tea, and water was a nice touch. Overall, I’d definitely include this on my list of possible stays next time.
Stayed 4 nights in Oct 2023
Response from CQ Trafalgar Square on 4 Jan 2024
Thank you for taking the time to review us Kurt. We are delighted to hear that you enjoyed your overall stay with us. We look forward to welcoming you back to the Club Quarters at Trafalgar Square in the near future.

8/10 Good

marjan

Stayed 6 nights in Dec 2023
Response from Club Quarters Trafalgar Square on 31 Jan 2024
Thank you for choosing Club Quarters, and for taking the time to rate us - both are greatly appreciated! Looking forward to welcoming you back at Club Quarters on your next trip to London.

10/10 Excellent

Debra Ann

Stayed 6 nights in Dec 2023
Response from Club Quarters Trafalgar Square on 20 Jan 2024
Thank you for choosing Club Quarters, and for taking the time to rate us - both are greatly appreciated, and we are delighted you enjoyed your stay!

10/10 Excellent

Yosmel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Dec 2023
Response from Club Quarters Trafalgar Square on 30 Dec 2023
Thank you for taking the time to review us Yosmel. We are happy to hear that you enjoyed our excellent location and overall stay. We look forward to welcoming you back to Club Quarters in the near future.

10/10 Excellent

Marlise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reduced or No Maid Service
I would give five stars to this hotel each and every time but recently maid service has been reduced which is a problem. As a result we had to call several times for towels, toilet paper etc and our trash/dishes piled up over the course of our stay. Supplies ran out quickly and we had to keep calling. It's a bit of an annoyance when you're on vacation and paying a nice price. I felt bad for the cleaners that had to come in and clean up three days worth of dishes (we had a kitchenette) and mess. Other than that, we love this hotel. Perfect location for Trafalgar Square, Strand, Buckingham Palace, Covent Garden and West End etc. We have stayed here three times this year.
Stayed 3 nights in Dec 2023
Response from Club Quarters Trafalgar Square on 30 Dec 2023
Thank you for sharing your recent experience with us Marlise. We are very sorry that we failed to meet your expectations on this occasion. Please rest assured we are constantly working with passion to improve our product in order to provide all our guests with a great experience. We look forward to welcoming you back to Club Quarters Trafalgar Square in the near future to restore your faith in us.

10/10 Excellent

Chaoyu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Club Quarters Trafalgar Square on 30 Dec 2023
Thank you for choosing Club Quarters, and for taking the time to rate us - both are greatly appreciated, and we are delighted you enjoyed your stay!

10/10 Excellent

oded

Stayed 4 nights in Dec 2023
Response from Club Quarters Trafalgar Square on 30 Dec 2023
Thank you for choosing Club Quarters, and for taking the time to rate us - both are greatly appreciated, and we are delighted you enjoyed your stay!

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and very clean. The staff are wonderful and very friendly. The hotel is central and near to everything.
Stayed 3 nights in Dec 2023
Response from Club Quarters Trafalgar Square on 30 Dec 2023
Thank you for taking the time to review us Stephen. We are happy to hear that you found our team to be wonderful and very friendly. We love to hear about our guests receiving great service. We look forward to welcoming you back to Club Quarters on your next trip to London.

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in comfortable hotel
Nice comfortable room, lounge works well with a coffee snd water machines. Staff very professional
Stayed 2 nights in Dec 2023
Response from Club Quarters Trafalgar Square on 30 Dec 2023
Thank you for taking the time to review us M. We are happy to hear that you found our team to be very professional and enjoyed our nice comfortable rooms.We look forward to welcoming you back to Club Quarters in the near future.

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right next to Trafalgar Square. The Room was clean with most things you need. Paid for breakfast, but had a good selection. Overall I had a good stay.
Stayed 1 night in Dec 2023
Response from Club Quarters Trafalgar Square on 30 Dec 2023
Thank you for taking the time to review us Glen. We are happy to hear that you enjoyed our great location and overall stay. We look forward to welcoming you back to Club Quarters on your next trip to London.

10/10 Excellent

Vivienne, Barnegat Light

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Club Quarters Trafalgar Square on 17 Dec 2023
Thank you for choosing Club Quarters, and for taking the time to rate us - both are greatly appreciated, and we are delighted you enjoyed your stay!