Signature Apartment, 2 Bedrooms, City View | Terrace/patio

Reviews of 196 Bishopsgate

4 out of 5
196 Bishopsgate
196 Bishopsgate, London, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 633 out of 1374 reviews" "
Rating 8 - Good. 543 out of 1374 reviews" "
Rating 6 - Okay. 125 out of 1374 reviews" "
Rating 4 - Poor. 43 out of 1374 reviews" "
Rating 2 - Terrible. 30 out of 1374 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay here. Very quiet so we were able to sleep well after busy days of wandering around. Felt safe in the building. I would definitely stay here again. All the people who worked at the hotel desk were friendly.

2/10 Terrible

Paul

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not as described. It was filthy, and when we complained, the staff were rude and refuse to take any action to resolve the situation. There were numerous other occupants also complaining that same night. DO NOT STAY HERE.
Stayed 3 nights in Jan 2024

6/10 Okay

Yun Hyeang

Travelled with family
Liked: Cleanliness, amenities
The best feature about this hotel is its location. You can take the Elizabeth line train directly from Heathrow to Liverpool Street Station; walk across the street, and arrive at the hotel. It is well located for access to public transportation to get anywhere in and around London. There are both local restaurants within walking distance as well as well-known franchises. The lobby and hallways are outdated and shabby. The room itself was fine. It was clean, spacious and had all the amenities listed eg kitchenette with fridge and microwave and washer/dryer. Pick this one for location and spend all your time exploring London.
Stayed 4 nights in Dec 2023

8/10 Good

Andrea

Business traveller
Liked: Cleanliness, amenities
Rooms were very spacious and clean although overall feel was a little dated. Staff were good and able to accommodate a 1 hour later check out. Was great having laundry facilities although a room add on could be a small clothes airer. Can’t beat location so no complaints overall.
Stayed 6 nights in Dec 2023

8/10 Good

Vince

Business traveller
Liked: Cleanliness, room comfort
2 issues spoiled what should have been a good stay
Very good size room and comfy bed. TV is in ridiculous place - far too high). Could not get microwave to work after half an hour of trying .Bathroom first class
Stayed 2 nights in Dec 2023

10/10 Excellent

Gregory

Stayed 2 nights in Nov 2023

10/10 Excellent

Leonor

Liked: Cleanliness, room comfort
Very clean and comfortable. Perfect one night stay. Very nice staff
Stayed 1 night in Dec 2023

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness
OK, but not great
The hotel is in a good location, but it was noisy overnight from a lot of traffic/activity outside (I was on the 2nd floor). The room was nice, but a bit tired in areas e.g. missing door leaving the washing machine on show. I also booked a one bedroom executive room, which was changed to a two bedroom standard room with no explanation at check in. I did not consider this an upgrade as I was staying alone. I raised this with reception, but they just told me to contact Hotels.com
Stayed 1 night in Nov 2023

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Adele

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very easy to get to using the tube, the station is just opposite. The lady at check-in was very friendly. The property was very clean and there was no corridor noise during the night. The area outside is quite noisy at night, although this didn’t bother us. The TV in the lounge could be bigger!
Stayed 2 nights in Nov 2023

4/10 Poor

Deborah, Wivelsfield Green

Business traveller
Disliked: Cleanliness, property conditions & facilities
Great location but rooms are tired and floors look dirty throughout the apartment.
Stayed 1 night in Nov 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was spacious , clean and comfortable - the staff were really helpful and helped make our 5 day stay very enjoyable. Surrounded by shops and bars and just over the road from Liverpool Street Station travel is a breeze ! A bus stop right outside the apartment building provided an added bonus which we loved ….. will definitely be staying here again
Stayed 4 nights in Oct 2023

4/10 Poor

Justin

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023

2/10 Terrible

Lucy-Anne, Essex

Disliked: Cleanliness, amenities, property conditions & facilities
Won’t stay here again awful and dirty
Stayed 1 night in Oct 2023

8/10 Good

Simon

Liked: Cleanliness, room comfort
Great Value , great location
Very good value for money in abrilliant central place for exploring London. Good Facilities and very heplful staff
Stayed 2 nights in Nov 2023

6/10 Okay

Billy

Business traveller
Liked: Room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Sylvia, Vancouver

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Their post says you can checkin anytime, but they were unwilling to accomodate our late flight. I booked with free cancellation, then was mysteriously unable to cancel. I am extremely allergic to mold and saw other reviews with cincerns about mold. Between their lack of understanding about the flight and mold concerns, best svoided.
Stayed 1 night in Nov 2023

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Rebecca

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, room comfort
It’s a bit tired
Great location just opposite Liverpool Street so easy access to transport and great bars and restaurants around. There was a power cut whilst we were there at 5am and nobody manning reception so had to get dressed and go and find somebody to see what the issue was. Power restored an hour later. Room was booked for 3 people but only set up for 2 people. Mismatching glasses (only 2 provided), the oven didn’t work and the microwave was too confusing to use. The shower was grubby with very low water pressure but I think this was due to a calcium build up in the shower head. The room was a good size for 3 people but the pictures advertising the property don’t reflect reality.
Stayed 3 nights in Oct 2023

2/10 Terrible

Hitesh

Disliked: Room comfort
dont choose room numbers 104 and onwards
this was the 2nd time we stayed at this property due to its fantastic location. the rooms 104 etc have no elevator access and we had to haul our suitcases uptp the rooms, washing machine wasnt working and the staff this time encountered was terrible.
Stayed 2 nights in Oct 2023

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment
Stayed 1 night in Oct 2023

10/10 Excellent

Kent

Liked: Cleanliness, room comfort
We only stayed one night but found the accommodation clean, stylish and very roomy in the one bedroom. The proximity to Liverpool street station was important to us so this was perfect.
Stayed 1 night in Oct 2023

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is definitely in the heart of London. The Liverpool Underground Station is less than a block away. There are lots of food options close by. A police station is two doors down. There is a Tesco Grocery Store a block away. The apartment included a few nice extras such as still and sparkling water, tea, milk, and laundry pods for doing laundry. The apartment is simply furnished, but it is all you need. We pretty much just slept there. There is always staff available to meet your needs. We had a maintenance issue, which they had fixed as quickly as possible. They even offered to move us to a new apartment, but we were fine where we were. We would stay hear again and can heartedly recommend it to others.

8/10 Good

James

Travelled with family
Liked: Cleanliness, room comfort
Location location location
Perfect location for a larger family apartment, lots of great shops around including eataly right over the road for anything Italian for any meal of the day. Transport is fantastic with Liverpool street station across the road too, along with buses outside the front door. Walking distance to The City and all its restaurants etc. There was scaffolding outside the apartment and right up to the window, felt a little exposed, but not a massive security issue with good locks on windows. Was a warm weekend and the AC in the main living area didn’t work, but was okay in the one bedroom with it. None in the other bedroom. Bathroom tight but functional.
Stayed 5 nights in Oct 2023

10/10 Excellent

Trevor

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023

6/10 Okay

Emma

Business traveller
Liked: Cleanliness
Don't believe the photos
The professional photographer must have been excellent as this property doesn't look anywhere near as slick as in the photos! The entrance lobby is old fashioned. The halls are shabby and hard to navigate. I arrived at reception as someone else was being served. No problem, only that there were three people serving that one person and all of them ignored me for over 10 minutes!
Stayed 1 night in Oct 2023

6/10 Okay

Anne

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This a case of you get what you pay for. Fair room for a really fair price. The property is ready for a refurbished however it is clean & centra. Kitchen facilities are really useful. My first room had a really strong food smell, so a really nice chap at reception moved me immediately to what turned out to be a much bigger apartment - as above dated but very clean. TV glitched. Shower hot but a bit lack lustre on pressure. Fine for a few days. Great location for all that “ondon has to offer.
Stayed 1 night in Oct 2023

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice big flat, right across the street from Liverpool station, comfortable bed. Only downside was that there is no air conditioning in some rooms. There is a fan in the room, but A/C would have made this 5 stars.
Stayed 6 nights in Sep 2023

4/10 Poor

Umedjon, Mcmasterville

Stayed 3 nights in Aug 2023

10/10 Excellent

laura

Liked: Cleanliness, room comfort
Highly recommend
Really great location, apartment was large for a studio, had dishwasher and washing machine. Super clean and quiet. Perfect stay
Stayed 1 night in Aug 2023

2/10 Terrible

Milly

Stayed 1 night in Aug 2023

10/10 Excellent

ciaran

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bus stops close by, liverpool st station across the road, only a few mins from london bridge
Stayed 2 nights in Aug 2023

10/10 Excellent

Alexei, Mamaroneck

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean apartment. The staff were REALLY nice and helpful. The location is also great - Liverpool Street is a major transportation hub, there is a drug store (Boots) in the same building, and a supermarket (Tesco Express) in the next building. Plenty of restaurants nearby. The apartment was very quiet at night. The living room was huge. Our entire family had a great time in London, thanks to 196 Bishopsgate and their great staff!
Stayed 6 nights in Jul 2023
Response from Guest Relations on 10 Aug 2023
Good afternoon We are delighted you enjoyed your stay and the location of 196 Bishopsgate

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was pleasantly surprised at how spacious the 2 bedroom apartment was and that it had a fully equipped kitchen. We also liked that it was across the road from Liverpool station, which was quite big and serviced many differently lines, making it easy to get around. The neighborhood is quite lively at night so there is noise, but the proximity to restaurants and Spitalfields Market made up for it.
Stayed 4 nights in Jul 2023
Response from Guest Relations on 10 Aug 2023
Good afternoon PaulaThank you for your feedback and we hope to see you again soon

6/10 Okay

Khadra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was great however we had little bit of difficulty with checking in and the size of the room! We were three adults and was expected to have at list room with queen bed and sofa or three beds and we find out that we only had one queen bed! Which is inconvenient for us. I have to pay extra to get another bed to be papered. Expedia & the property can do better to accommodate triple room when you allow us to book for three adults. Other than that difficult the property was amazing and the staff was great!
Stayed 1 night in Jul 2023

8/10 Good

Anthony

Business traveller
Liked: Cleanliness
Great place, but noisy and no air con
Great place, but loads of street noise and the air con does not work (and they admit this)
Stayed 2 nights in Jul 2023

4/10 Poor

Joseph

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was not as advertised. It is very run down. The Expedia ad indicates that the property has air conditioning, it does not. The apartment only had 2 windows that opened about 12 cm (7 inches), one in each bedroom. The windows in the main room did not have opening windows. The furniture was tired and run down. The bathroom was full of black mold and the shower partition leaked. On the good side, the place was huge. The kitchen was very useful and reasonably well equipped. The location is great — bus and tube are readily available and there was a lot to do in the area. The staff were helpful and did what they could to help with the heat in the apartment (fans were provided). I would not stay there again.
Stayed 7 nights in Jul 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Was lovely not
Stayed 1 night in Jul 2023

10/10 Excellent

Donna

Stayed 3 nights in Jul 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property with very friendly people
Stayed 5 nights in Jun 2023

8/10 Good

Deborah

Stayed 3 nights in Jun 2023

2/10 Terrible

sergey

Travelled with family and small children
Very bad condition apartment!
Stayed 1 night in Jun 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, room comfort
Loved It
Great location, great staff, clean, great room
Stayed 2 nights in Jun 2023

6/10 Okay

Ryan

Travelled with family
Liked: Cleanliness
Good location, place needs some help w/maintenance
Elevator was out (I have a feeling its always out) and it was 3 long flights of stairs for my son who has trouble with stairs for health reasons made worse by a full day of walking around the city. Listing the apartment on Expedia/Hotels as a 5 person suitable room and then charging $70/PER NIGHT for a bed for the 5th person was a little irritating when coupled with the broken elevator. No a/c for hot summer nights makes the place REALLY hot, but probably not a problem for most seasons. Lots of mold on ceiling in bathroom wasn't a selling point either....good location across from Liverpool station though.
Stayed 3 nights in Jun 2023

4/10 Poor

Clare

Stayed 1 night in Jun 2023

4/10 Poor

Stefani

Travelled with family
Disliked: Cleanliness
The staff was very nice and accommodating and the two bedroom apartment spacious but it was dirty and smelled very unpleasant. Very close to a major Underground station which was convenient. Also enjoyed Eataly across the street.
Stayed 1 night in Jun 2023

8/10 Good

ALIYA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect one night stop to go watch Beyonce - easy to get transport there and back
Stayed 1 night in May 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is all apartments with a kitchen, washer/ dryer. Very secure. Elevator. Liverpool Station across the street with buses, trains and the tube.
Stayed 4 nights in May 2023

10/10 Excellent

MARK

Travelled with family
Liked: Cleanliness, room comfort
Loads of room to relax. Loads better than a hotel!
The apart-hotel is in a fantastic location, in the middle of the city of London, near Liverpool Street station. The staff are friendly and helpful and the apartments are huge! It's great to have sofas and somewhere to cook, wash up and eat together. For three people we also had separate rooms which was a bonus. The only advice we would have is to check the extractor fans in each room as damp is often an issue and replace the carpets on the stairs as they don't give the best impression on arrival!
Stayed 1 night in May 2023