Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews of Séjours & Affaires Lille Europe

2 out of 5
Séjours & Affaires Lille Europe
271 Avenue Willy Brandt, Lille

Reviews

7.4

Good

Rating 10 - Excellent. 195 out of 922 reviews" "
Rating 8 - Good. 407 out of 922 reviews" "
Rating 6 - Okay. 193 out of 922 reviews" "
Rating 4 - Poor. 77 out of 922 reviews" "
Rating 2 - Terrible. 50 out of 922 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Sherry

Liked: Cleanliness
Excellent location next to Euralille (Westfield shopping centre) walking distance to Flanders station and Lille Europe train station. 10mins away from
Stayed 1 night in Mar 2024

8/10 Good

Elliot

Liked: Cleanliness
Absolutely fine for one night for fair price. Shower was poor, but all clean and perfect location to explore Lille.
Stayed 1 night in Jan 2024

10/10 Excellent

Amy

Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Short stay in Lille
Managed to sleep well, but the shower is too noisy. There was dirt on the floor and when we had to take our rubbish ourselves out as there was a big poster threatening 50 euro fee for them to clean the room
Stayed 1 night in Dec 2023

8/10 Good

Kamala

Disliked: Property conditions & facilities
Not super accurate to the pictures; a little more run down! Make sure you do your dishes; and take out your garbage before you leave! Super great location, very close to both train stations; maybe a bit dirty outside (but close to the main mall and a huge grocery store) super helpful and kind staff! Reception is closed from 12-1 everyday and after 10pm! Maybe sure you make arrangements with them if you’re arriving midday or early!
Stayed 3 nights in Dec 2023

10/10 Excellent

Genevieve

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I love this Hotel, this is my third year did I go there to stay three night they have a friendly/ amazing staff
Stayed 3 nights in Nov 2023

10/10 Excellent

Diane

Liked: Cleanliness, room comfort
Staff are really good, very helpful
Staff are really good, very helpful. My apartment was very clean, nice towels and linens, great pillows! The kitchen area is well equipped, a large pan suitable for cooking pasta or making some soup. Cleaning kit supplied. This is a very nice studio and I would stay again and recommend it.
Stayed 1 night in Oct 2023

2/10 Terrible

Simon

Stayed 2 nights in Oct 2023

8/10 Good

Rick

Liked: Cleanliness, room comfort
Great location, small room with too much furniture, but comfortable enough. Check in was bizarre, made everyone wait until 3pm, causing a big queue, why paperwork could not be done beforehand I don't know.
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Very smelly and not able to sleep
Stayed 1 night in Jul 2023

10/10 Excellent

Ola

Stayed 5 nights in Jun 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with everything you need for a great stay in Lille
Stayed 1 night in Feb 2023

8/10 Good

Adeline, Dublin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is located at less 10min by foot from lille Flandres and Lille europe which the perfect location for a business trip. (maybe less adapted for holidays trip). We encountered an issue with the fob for the private parking space but receptionist was very helpful to solve the situation. Check-in and check out was very smooth. The only negative point is we had to bring our bin downstairs before checkout, I would prefer to have this task taken in charge by staff.
Stayed 1 night in Jan 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
So dirty!!!!!
The location is great but my room was filthy! It seems the floor hadn’t been cleaned in a while, the walls were covered with dust and the cutlery was covered with crusty food / hair (it seems these hadn’t been checked since the last guest - cutlery has to be cleaned by guests in this hotel). The bed was extremely hard and uncomfortable. The extraction fan in the kitchen - located by the bed - couldn’t be switched off and was so loud. The room was located on a lower floor so I couldn’t also hear the AC from the shopping centre’s roof (located inches from my window). It felt like sleeping inside an airplane! I ended up buying cleaning products as I was there for a week, and the washing up liquid provided was mouldy. Would not recommend!
Dusty walls
Dusty walls
Stayed 5 nights in Jan 2023

10/10 Excellent

Paul

Stayed 3 nights in Dec 2022

10/10 Excellent

Genevieve

10/10 Excellent

Wilberforce

Stayed 1 night in Aug 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and facilities
Stayed 2 nights in Apr 2022

8/10 Good

Joel, Novi

Disliked: Amenities
Stayed 3 nights in Mar 2022

4/10 Poor

Tomas

Travelled with group
Disliked: Cleanliness
Stay away
When we first arrived, the first room was desgusting. There was a huge stain on the couch and the room had a terrible smell. We then went down to the reception and they changed our room. The next room was clean but the towels stunk of seamen. The breakfast was very disappointing for 8€… I will not be coming back and recommend you to do the same
Stayed 1 night in Feb 2022

8/10 Good

Ramona

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Stuart

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Mark

Stayed 3 nights in Oct 2019

8/10 Good

Hanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to Eurostar station and town centre. Staff were friendly and helpful.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to town but also attached to the shopping centre. Room was a good size as was the bathroom. Unlocking the door was difficult but it was neat, quiet and clean. Great if your looking for a place close to the train station.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean room, nice staff. Would stay here again.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
One of the curtains was hanging loose. this made the room look very run down. NO AIR CONDITIONING!!!. What a nightmare! The first night it was difficult to sleep. We had to open the window, which did not help much as the hot air came in. Second night we got a fan from the reception desk but still, I feel that for the price they charge their rooms they could upgrade to have some aircon in the rooms.
Stayed 2 nights in Jul 2019

10/10 Excellent

Robb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable stay in Lille
it was a last minute stop on the way back to Dunkirk. We found S&A Lille Europe very accessible (well, apart from some traffic into Lille) & very well situated - & a lovely space to overnight in. There was parking almost next door - not cheap but not astonishingly expensive. Would recommend staying there.
Stayed 1 night in May 2019

10/10 Excellent

MOHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round Perfect!
Best location. Don’t hesitate to book...you wont be disappointed
Stayed 4 nights in Apr 2019

6/10 Okay

Andreas

Disliked: Cleanliness, staff & service, room comfort
Crap Hotel, great staff
Poor cleanliness. They only have a one room double or two room twin bed apartment. The sofa bed is really uncomfortable and noisy. The windows overlook trains so you can hear them loud and clear. No air con. Water pressure poor on higher floors. On a good note, really friendly and helpful staff. Room was cleaned again upon request but still not great.
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caution
Terrible reception personnel.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service and facilities that care about clients worried.
Stayed 1 night in Feb 2019

8/10 Good

Shih Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service
We had a plesant stay here and enjoyed Lille very much.
Stayed 6 nights in Dec 2018

2/10 Terrible

Anosh

Liked: Cleanliness
Disliked: Staff & service
No service at all!
Bad experience. No concept of providing any kind of service. No cleaning of rooms done regularly, we are expected to dispose our own garbage, and hand over the entire kitchen cleaned up.
Stayed 3 nights in Dec 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Centre Hotel very good base
Great location and good experience. We had a 'Grand Studio', which was a double bed and a double sofa bed (which was a bit noisy with the metal springs until you found your sleeping position). We had a view that meant we could see both Gare Lille Flandres and Gare Lille Europe. It had a kitchenette and desk too and was well apportioned. The bathroom was through the bedroom (TV didn't seem to work) which had a sliding door to the lounge area (TV did work) which itself was down a corridor where the kitchenette could be found by the door with Fridge, Double Hob, Microwave. The way our room was laid out meant that the bedroom was quite far away from any other room and the walls were sufficient that there was no transfer of noise either to/from other rooms or the lift which we were directly behind (and was the reason for the corridor). There was a breakfast on offer but with Carrefour literally below us, there wasn't much need. As you would expect, you are expected to wash your dishes although slightly strangely you are also expected to throw your rubbish in the trash chute upon leaving, else you'll potentially be charged €57. Staff were all very good and there was a luggage room as check out is 11am (although their room guide says noon). Would definitely stay again, although their rack rate is an obscene €198. Very close (next door/underneath) to the Euralille shopping centre and entrance to hotel is next door along from Carrefour exit.
Stayed 1 night in Dec 2018

10/10 Excellent

Bill, isle of Wight UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay close to Gare Lille Europe
Central location walking distance of the 2 railway stations. Good sized room, cleanly presented with comfortable bed, basic aparthotel facilities and en suite. All at a reasonable price. Perfect for an overnight stay.
Stayed 1 night in Sep 2018

10/10 Excellent

Mihelle, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills spotlessly clean. Great location
Really loved this place. Best location right by Eurolille and Carefour. Very clean and quiet. Perfect for a couple of days exploring the city.
Stayed 2 nights in Aug 2018

8/10 Good

Andrew

Good value
Decent stay, good value, nice location in Lille city centre with nearbye off street parking.
Stayed 1 night in Aug 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Lille
The apartment is small but perfect for a family having the fridge and cooking facilities. The location is perfect for sightseeing and shopping with good transport links
Stayed 2 nights in Aug 2018

6/10 Okay

GARY

Liked: Cleanliness, room comfort
Disliked: Staff & service
parking
was told through hotels.com that you could pre book parking,got to hotel and told that parking wasnt booked and cost 50 euro for two nights .rude receptionist.
Stayed 2 nights in Aug 2018

6/10 Okay

Mick, Australia

Central
Central location to trains and served this purpose. No air con. and very small rooms
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near to station
Clean, good condition, good location. I would recommend it.
Stayed 2 nights in Apr 2018

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient
The apartment was convinient for our family trip.

8/10 Good

ados

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, easy and comfortable
The hotel is in a great location next to a major mall and supermarket, across the Lille Flanders train station and a couple of blocks from the major sites. The room was simple but comfortable. It was very clean, well appointed and a great value for money. The reception staff was friendly and helpful. The hotel asks that one takes the trash out at the end of the stay and also wash the dishes to avoid a charge. I didn't find this onerous. I would stay here again.

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In a great location right about the shopping center and a short walk to the center of the old town
Stayed 2 nights in Dec 2017

10/10 Excellent

Sharnie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
4 day break
Spent an hour trying to park the hotel staff gave wrong instructions and reception were very miserable
Stayed 3 nights in Sep 2017