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The building was old, not well maintained and there seemed to be no noise blocking between rooms or floors. The door to the room also did not seem to close tightly, leaving an unsafe feeling.
Cari
Stayed 3 nights in Mar 2024
Response from GM on 21 Mar 2024
Hello, Thank you for your review. Our building is of brick and concrete construction so we do not usually have issues with unintentional guest noise. We are sorry for the issues you experienced. We are an older building but keeping our hotel nice, clean and well maintained is important to us and we will make any necessary repairs or adjustments needed to prevent this issue going forward. Thank you for staying and have a nice day.
The front desk worker was extremely rude to us and because we’re local we had to pay double the deposit. 1 am and had to come up with 200$ cash after our basement flooded! Won’t be coming back!
Tyler
Stayed 1 night in Jan 2024
Response from GM on 2 Feb 2024
Dear Guest,As stated on Expedia, our policy requires all guests to have a valid credit card and government issued identification upon arrival. Our staff is required to follow all policies and we do not accept cash deposits at all. I am sorry to hear that not only was our policy not followed but that we also received a negative review after an exception was improperly made. We will be speaking with our staff to make sure that they understand our policies to avoid this situation going forward.
The staff were very friendly and helpful.
Instant hot/cold water in the room even on the third floor.
Clean linens.
They called us the morning of our stay to let us know the elevator was being renovated in case we were unable to navigate stairs.
Evelyn
Stayed 1 night in Jan 2024
8/10 Good
Fred
Business traveller, Travelled with partner
29 Jan 2024
Excellent value for a short stay plus a fine breakfast. Thank you
Fred
Stayed 1 night in Jan 2024
6/10 Okay
HAO
28 Jan 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I like the locationand hope the property can be a bit newer
We have stayed here many times. Each time we have had problems signing into the internet due to may last name. When explaining this to the front desk she insisted I try it in front of her. I had to show that it did not work. I was right and it did not work. It did not start our stay on a good note.
This was our third stay at this hotel. It’s still ok but the furnishings need updating and the overall condition is looking very tired. Breakfast is good with plenty of free parking.