7 bars/lounges, swim-up bar, poolside bar
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Reviews of Caesars Palace

4.5 out of 5
Caesars Palace
3570 Las Vegas Boulevard South, Las Vegas, NV

Reviews

7.4

Good

Rating 10 - Excellent. 4514 out of 11339 reviews" "
Rating 8 - Good. 2221 out of 11339 reviews" "
Rating 6 - Okay. 1831 out of 11339 reviews" "
Rating 4 - Poor. 1406 out of 11339 reviews" "
Rating 2 - Terrible. 1367 out of 11339 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is immaculate- my only issue was housekeeping. I only wanted towels and not service and the housekeeper wouldn’t give me towels she said I needed to call housekeeping. Otherwise we had a great time.
Stayed 2 nights in Apr 2024
Response from JD on 19 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Marina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It s a beautiful Hotel, But too expensive for the room. Even though we had a fridge , it was full and we couldn't use it. Dietary restrictions limit what one can eat, we couldn't use the fridge,to store our food to eat, you offered to loan a fridge for $20.00 a day. Really? I' m already paying resort fee and not using the pool or the gym.
Stayed 5 nights in Apr 2024
Response from Christina banks on 18 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway
Stayed 6 nights in Apr 2024
Response from Latrice on 17 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Jonathan

Beautiful
Stayed 4 nights in Mar 2024
Response from ALM on 18 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Clarke

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comforting stay.
Stayed 1 night in Apr 2024
Response from John on 17 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time I’ve ever stayed in the Caesar’s and it looks just like the movies!
Stayed 2 nights in Mar 2024
Response from John on 17 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Donald Wilson

Liked: Cleanliness, staff & service
Fantastic place to stay! The friendliest staff and most conveniently located with fun stuff too!
Stayed 2 nights in Apr 2024
Response from Latrice on 17 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Hannah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's old - the staff aren't friendly Do yourself a favor and stay at one of the newer hotels
Stayed 5 nights in Apr 2024
Response from Dan on 16 Apr 2024
Hello Hannah, thank you for providing your feedback on your most recent stay.  Please contact Caesars Palace directly to speak to a member of management regarding your experience.

10/10 Excellent

SARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2024
Response from ALM on 16 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Vinit Preetham

Liked: Cleanliness, property conditions & facilities
S
Stayed 1 night in Apr 2024
Response from John on 16 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Roberto

Travelled with family
Check in is terrible
Stayed 5 nights in Apr 2024
Response from John on 16 Apr 2024
Hello Roberto, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Jeffrey A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of slot machines and gambling tables. Didn't like you had to walk through the casino to get to self parking from your room.
Stayed 4 nights in Apr 2024
Response from Michelle on 15 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay here. I was a bit early for check in and yes there is an early check in fee but it was better than waiting. They upgraded my room for a cost as well. The room was spacious and a great view. Shower was so relaxing with the rainfall shower head. Bed was comfortable. Front desk staff was friendly.
Stayed 1 night in Apr 2024
Response from Latrice on 15 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Dan on 16 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Parking was very pricey
Stayed 2 nights in Apr 2024
Response from Ruby on 15 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Austin

Travelled with partner
Liked: Staff & service
Julius tower is outdated. Pictures are wrong when booking. They made it look nice. Other than that the property was centrally located. Plenty of shopping and eating to do.
Stayed 2 nights in Apr 2024
Response from Latrice on 15 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

6/10 Okay

Adam

Stayed 2 nights in Apr 2024
Response from Latrice on 16 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

10/10 Excellent

Britteny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! I will return.
Stayed 3 nights in Mar 2024
Response from Ruby on 15 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Mar 2024
Response from ALM on 15 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

jim, Grayslake

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Latrice on 16 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

2/10 Terrible

Soraya

Disliked: Staff & service, property conditions & facilities
The worst experience with the hotel is the service.
Stayed 2 nights in Apr 2024
Response from John on 16 Apr 2024
Hello Soraya, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Spencer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 3 nights in Apr 2024
Response from Latrice on 15 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Hozue, South Pasadena

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Forum shopping was very excited.
Stayed 2 nights in Apr 2024
Response from John on 15 Apr 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

Elizabeth Van

Stayed 2 nights in Apr 2024
Response from John on 16 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Liked how clean it was around the property. Headboard for bed was scatched up and really visible. Furniture looked worn and old. Stains in cabinets in bathroom. Room was clean and staff very friendly. Buffet was down stairs and easy access. Getting into the pool and relaxing was really easy. Staff overall for all locations listed above were extremely helpful and friendly. Stay at poolside is a must when nice and sunny. Hotel is in a great location to visit surrounding casinos. Getting taxis is a must for the area if you’re planning to go somewhere else outside of the strip. Everything else in walking distance. Highly recommend to stay.
Stayed 3 nights in Apr 2024
Response from John on 15 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Adam, Anderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a good location, nice short walks to the other popular hotels
Stayed 4 nights in Apr 2024
Response from John on 15 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location and amenities within the main hotel. Room was good size and comfortable however needs TLC and attention to detail - 3 out of 4 lamps ( only available lights) in the main room were broken / missing bulbs. Bulb in the bathroom was missing and light on vanity mirror did not work. Room was also not serviced despite asking.
Stayed 2 nights in Apr 2024
Response from Michelle on 15 Apr 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 Okay

Alexis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Our hotel was very run down for the price we paid, the property itself was great but rooms leave much to be desired. Stains all over, bathroom with lots of cracks, water only got hot sometimes for shower. The room was very disappointing
Stayed 2 nights in Apr 2024
Response from Kimberly on 15 Apr 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

4/10 Poor

Cesar

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Ruby on 15 Apr 2024
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed, and Please let us know what the issues were and we will work hard to fix the issues you've experienced. Please have a great day.

4/10 Poor

lorraine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was so excited to stay at the beautiful Cesar's Palace, but ended up very disappointed. The grounds/facility are beautiful, but there is an up charge for EVERYTHING, including the coffee in the room. We brought left overs home from lunch, but the fridge in our room ended up being a very expensive mini bar. We could order a fridge for more $$. The casino is large and difficult to navigate. Other casinos are in "walking distance" once you get safely off the property. Not customer appreciative, just a gluttonous money pit. Will not go back.
Stayed 1 night in Apr 2024
Response from Latrice on 14 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. Please have a great day.

10/10 Excellent

hamidou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Latrice on 15 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful place. Close to shopping.
Stayed 4 nights in Mar 2024
Response from Michelle on 14 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Colleen

Travelled with family
Liked: Staff & service, property conditions & facilities
Super friendly and helpful staff
Stayed 3 nights in Apr 2024
Response from Michelle on 14 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

4/10 Poor

Sabrina

Disliked: Cleanliness, staff & service
Wasn’t given any code for WiFi. Didn’t receive the strip view as I requested and paid. My view was the to of parking garage.
Stayed 2 nights in Apr 2024
Response from ALM on 15 Apr 2024
Hello Sabrian, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 1 night in Apr 2024
Response from Doug on 14 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice except for parking. My room key never worked and i had to pay $35, don't know if they will reimburse me.
Stayed 2 nights in Apr 2024
Response from Doug on 14 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

2/10 Terrible

Rupinder

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service. Staff were extremely rude.
Stayed 2 nights in Apr 2024
Response from Doug on 14 Apr 2024
Hello Rupinder, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Kewen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come again
Stayed 3 nights in Feb 2024
Response from Christina banks on 14 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Apr 2024
Response from Michelle on 14 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

4/10 Poor

Aaron

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Kimberly on 14 Apr 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

4/10 Poor

Marguerite

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Apr 2024
Response from Latrice on 14 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
in the heart of the action
Stayed 4 nights in Apr 2024
Response from Latrice on 14 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Aimee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 2 nights in Apr 2024
Response from John on 13 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Joseph

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Doug on 14 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

8/10 Good

Denisse

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Latrice on 13 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

6/10 Okay

Alka

Travelled with family
Liked: Amenities, property conditions & facilities
Self parking to hotel reception is a 15 minute walk lol the way thru the casino, probably designed for that purpose but still not ideal. The bedsheets were not clean and the WiFi is limited to two people only. Somehow your own network doesn’t work from the room either.
Stayed 1 night in Apr 2024
Response from Dan on 12 Apr 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool. The view was nice but loud noise from the street.
Stayed 1 night in Apr 2024
Response from John on 12 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
The best
Stayed 2 nights in Apr 2024
Response from Christina banks on 12 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

8/10 Good

Miranda P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the strip. We enjoyed the food court and restaurants on site. Staff was friendly, however the check in process was long and painful. Room was a great size. Very clean and comfortable.
Stayed 4 nights in Mar 2024
Response from Ruby on 11 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Ryan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place and I’d come back!
Stayed 2 nights in Apr 2024
Response from Ruby on 11 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!