View from property

Reviews of Ambienthotel Primaluna

3 out of 5
Ambienthotel Primaluna
via Gardesana, 165, Malcesine, VR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 82 out of 119 reviews" "
Rating 8 - Good. 34 out of 119 reviews" "
Rating 6 - Okay. 2 out of 119 reviews" "
Rating 4 - Poor. 1 out of 119 reviews" "
Rating 2 - Terrible. 0 out of 119 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lorne Frances Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in walking distance to the town as well as visiting local attractions. If you wanted a change of scenary, you could walk to the harbour and take a ferry across to the nearest town. The hotel is situated near a beach however if that doesn't suit you, they also have a pool. Cocktail hour is between 3pm to 6pm - recommend having after visiting the local shops 😄
Stayed 5 nights in Oct 2023
Response from AMBIENTHOTEL PRIMALUNA Antonio with Claudia & Team on 2 Nov 2023
Dear Louise, thank you very much for your nice review. We look forward to welcoming you again and send you best regards.Antonio with Claudia & Team.

10/10 Excellent

BRADLEY, Newcastle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property in a great position with onsite parking. Great room opened onto lakeside bike path. Close to town. Great onsite restaurant for dinner and breakfast. Fantastic!!
Stayed 3 nights in May 2023
Response from the AMBIENTHOTEL PRIMALUNA Antonio with Claudia & on 4 Jun 2023
Dear Bradley, thank you very much for your great review. We are looking forward to welcome you again, we send you best regards from

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FANTASTIC location and amenities. Parking was easy and staff was so helpful. Highly recommend.
Stayed 2 nights in Jun 2022

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little outta the way, right where it needs to be
This hotel is slightly out of town, but an easy walk down the lake to town and the location is worth it so you can wake up and step right out to the lake. The rooms and bathroom are simple but sufficient, with quirky colors. Nice breakfast at the connected restaurant. Heads up—the parking lot is at street level, and then you go down to the hotel.
Stayed 1 night in Oct 2020

10/10 Excellent

Marialuisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Rasmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed four days in this fantastic hotel. The service from the staff and owner was outstanding. The view from the balcony was really nice and we enjoyed our evenings there. The original design of the hotel made it an interesting experience. It's far from a standard layout and design, something we found refreshing and fun. We can highly recommend a stay here!
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service
Beautiful hotel amazing staff and lovely food. Situated in perfect spot with stunning views and very short walk into the main square. Loved every second and would highly recommend!
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant location staff very friendly and helpful although I thought colour scheme in rooms could be brighter, good choice for breakfast always sun loungers by pool no matter what time you go and lovely to sit on balcony overlooking the lake
Stayed 10 nights in Jul 2019

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our New Favorite in Lake Garda
What a wonderful hotel! We’ve been to Lake Garda many times as a family and have stayed in many different hotels in Malcesine, Torbole and Riva, Ambienthotel Primaluna is by far our favorite. Very modern and clean, as well as comfortable, it’s at the best location to walk to historic Malcesine, and many top notch restaurants. Opening the back door and jump in the lake whenever one feels like—it doesn’t get better. This hotel has hands down the best breakfast of any hotel we’ve stayed in Italy. And we’ve been to a lot. My kids also got big comfortable beds as well. They loved it.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly. We were provided with a coupon voucher that discounted entry fees to the water park, the lift and castle. Also, ten percent discount to the hotel's restaurant. Access to the beach and walking path was great from the first floor room.
Stayed 4 nights in Jul 2019

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and views
We had a wonderful stay. The staff were so friendly, the restaurant was delicious, amazing views of the lake and the location was perfect (a short 10 minute walk into the town). The room was comfortable and nice enough (but the rest of the hotel was the highlight).
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guards, beat Fresh Water getaway in Italy!
Amazing!!! Staff, acomidations, food and the view. Can’t ask for a better place in the area!
Stayed 3 nights in Jul 2018

10/10 Excellent

Mike, East Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, right on the lake front!
Stayed 3 nights in May 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab Customer Centric Garda Hotel
The Primaluna has been based on what the customer would want from a hotel. The sit-down check-in, vouchers for a free drink at the bar later, being shown around the hotel initially for orientation was a great start. The hotel itself based just outside of Maclesine town about 7mins walk, was of modern design and very comfortable. Pool, gym, next to Lake Garda and close to town. The breakfasts were probably one of the best in any hotel I've stayed in. Quality food, an egg station, fresh juices, fruit, cereal, meat, cakes etc. etc. We had dinner one night and if had more time would return - great steak and service. Would certainly return for a longer stay if possible next time. The garden room was a great base looking out over the lake.
Stayed 5 nights in Jul 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in great setting
Quirky & modern hotel with all the facilities you need at the side of the lake. Excellent service from all staff, good food & easy access to the town, what more could you ask for? Our first choice for hotel if we return to Lake Garda.
Stayed 5 nights in Jun 2017

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Perfect location. Very close to Palladio piazza. Friendly and helpful staff. The hotel provided us with a free parking pass which is essential in Vicenza. We will definitely stay there again whenever we are in town.

8/10 Good

Jukka

Liked: Staff & service
Disliked: Room comfort

6/10 Okay

Paraschiv, Bucharest

Liked: Cleanliness
Primaluna - unique of its kind
Very unusual hotel. Enough comfortable room, but peculiar, with no bathroom door, red or black walls, strange wardrobe and a lot of buttons with unknown functions ! It was far from the center and bus station, but right to the lake, with a nice view. I think is fine in the Summer, right on the beach! We loved the breakfast ,the glass fireplace and the restaurant terrace. The pool also locked fine, but the rain and the cold, don't !

10/10 Excellent

Caitlin, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tough to beat! Perfect stay!
We stayed at this hotel during our honeymoon in Italy- it was wonderful. The hotel seemed to have the best views on the whole lake and it was within a perfect distance lovely walk along the water to the adorable downtown area of Malescine and to the cable line up Mount Baldo. Dinner at the restaurant at the hotel was delicious and it was amazing to sit on the deck with the sunset and the stars over the lake while you dined on dinner or breakfast or at the lovely bar. And, the owners and staff were as sweet as could be. The quirky style of the hotel was so cool as well!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky hotel right next to the lake shores
Excellent food in the restaurant, we got 20% off the first meal and then 10% of the other evening meals. We are both vegetarian and the selections on the menu were excellent - a page and a half of choices. Staff were very friendly and helpful.

10/10 Excellent

Rachel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in perfect position
We stayed at the Ambienthotel Primaluna for a wedding in Malcesine and we could not have found anywhere better positioned or in such great quality for anywhere near the price. The staff were friendly and helpful, spoke a variety of languages, and made us feel welcome. The quality of the food was second to none and the only disappointment was that we could not stay longer or try the dinner menu. The hotel is placed a short distance from Malcesine centre, but enough that we did not have to put up with any noise and could still enjoy a short walk along the beach at the end of the night. We have nothing bad to say about this hotel, and are looking forward to staying there again in the future.

10/10 Excellent

lucy, bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location great views
The staff at the hotel were exceptional, very friendly and helpful with everything we needed, the hotel is situated perfectly overlooking the lake and mountains

10/10 Excellent

Thomas, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would return
Wonderful location and view. We were on floor 0....higher would have been a better view but we still could see the lake. Easy walking to town, restaurants, castle and cable car to top of Mt. Baldo. Outstanding breakfast served with friendly and helpful staff. Highly recommended.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at lake garda
It was great. Location is fantastic - 10 walk to the old village of malcesine. Directly by the lake. Hotel has a great Design, also in the rooms. Breakfast was really good with a Great choice ,staff was very welcoming, helpful and friendly. Would definately recommend and Would Stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Lakeside Hotel
The staff could not have been more helpful. They provided an exceptional service when we had to change the booking details. We cannot tell you what they did because we don't want to create a precedent for them but in our opinion it would have been unlikely that many other hotels of whatever standard would have been as flexible and accommodating. The hotel itself is of modern construction and set into the hillside. The interior is minimalist with walls which are rendered (concrete?) and then painted. This means that the interior is dark. In the furnishing and decor the hotel has an quasi industrial feel - or perhaps like a modern art gallery as such it is not for those who want the style of the Ritz. This is not any criticism it is a style choice and, in our opinion, properly suited to the hotel. We did not use all the facilities but the pool was in a great position and the gym looked well equipped. Similarly we only had breakfast but what we did have was typical continental buffet service but of good quality. The location is outstanding because it is set in the hill the lower floors including the dining room and bar are a few metres above and from the lake giving outstanding uninterrupted views. Parking is on site.

10/10 Excellent

Rebecca, Croydon, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, perfect location
We had a wonderful time in lake garda, topped off by a 6 night stay in this lovely hotel. Staff are very friendly and helpful. breakfast was amazing with a huge choice and the room was comfy and had everything you need. we stayed in the basic room with no view but as the hotel is on the lake this didn't matter. the dinning and reception areas have a spectacular view. The hotel Is in the perfect location for exploring the city and the whole of the lake. Its about 15mins walk to the centre of the malcesine and less than that for lovely restaurants and cafes.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern hotel
Ambient hotel Primaluna is a very modern hotel with an Eco twist. Rooms were very nice and it's very close to the castle. Staff were friendly and the pool/hot tub were great. I would recommend this hotel to anyone.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location, super staff
Couldn't fault it in any way. Right by the lake front, lovely helpful staff and cracking breakfast! Would go back in a heart beat.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely
I stayed there overnight for my grand-daughter's wedding. I thought the hotel was excellent for the wedding as well as the accommodation. Would love to return there again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous for families- such friendly staff
Such a fabulous trip. The staff were fantastic. Nothing we asked was a problem and we were a large group of friends with babies and toddlers being fairly demanding! We will definitely be back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
To attend a wedding
Overall excellent helpful staff and would recommend this hotel to a friend

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
no view from room only rock wall,staff excellent and close to all amenities but overall a nice hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
prima luna
we stayed in the hotel for 3 nights for my firends wedding. From the moment we arrived the staff were very friendly and very helpful which carried on through out our stay. Although we didn't have a lake view, the room was lovely, very clean and lots of space. I can't think of anything to fault this hotel. Its not in the main town area but is only a 5 min walk along the beautiful lake. I would certainly stay there again as i am going for another wedding next year then this will probably be my choice for the hotel again.

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Modern, clean, English speaking staff very helpful and friendly. Location is excellent, 5 minute walk to the castle, shops and restaurants, and view from the hotel pool is magnificent. Highly recommended.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt hotell precis vid stranden.
Ett fantastiskt hotell med mycket bra service och en fantastiskt frukost. Det ligger mysigt precis vid sjön. Rent och fint och en mycket trevlig restaurang. Skulle helt klart välja att åka hit igen.
Foto från balkongen.
Stayed 2 nights in Oct 2023
Response from the AMBIENTHOTEL PRIMALUNA Antonio, Claudia & on 2 Nov 2023
Kära Sandra, tack så mycket för din fantastiska recension. Vi ser fram emot att välkomna dig igen, vi skickar dig bästa hälsningar från AMBIENTHOTEL PRIMALUNA Antonio med Claudia & Team

10/10 Excellent

Kristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from AMBIENTHOTEL PRIMALUNA Antonio with Claudia & Team on 6 Jul 2023
Thank you!We are looking forward to welcome you again, we send you best regards from the

10/10 Excellent

Anja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cooles Hotel im Indistriestyle. Sehr freundliches Personal. Saubere Zimmer. See/Uferpromenmade mit Liegefläche direkt gegenüber vom Hotel. Altstadt gut zu Fuss erreichbar. Trinkwasser konnte im Hotel kostenlos aufgefüllt werden. Wir werden auf jeden Fall wieder kommen.
Stayed 3 nights in May 2023
Response from AMBIENTHOTEL PRIMALUNA Antonio mit Claudia & Team on 4 Jun 2023
Liebe Anja, es freut uns, dass Sie unser Haus für Ihren Urlaub ausgewählt haben.Danke für Ihre sehr nette Bewertung.Gerne erwarten wir Sie zu einem nächsten Urlaub wieder.

10/10 Excellent

Karoline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super für Familien. Service und Lage grandios!
Unfassbar toller Service mit sehr leckerem Essen. Wir kommen wieder - definitiv. Perfekt für Familien!
Stayed 1 night in Apr 2023
Response from AMBIENTHOTEL PRIMALUNA Antonio mit Claudia & Team on 4 Jun 2023
Liebe Karoline, es freut uns, dass Sie unser Haus für Ihren Urlaub ausgewählt haben.Danke für Ihre sehr nette Bewertung.Gerne erwarten wir Sie zu einem nächsten Urlaub wieder.

8/10 Good

Rainer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage des Hotels ist perfekt. Die Zimmer sind sauber, das Frühstück ist sehr gut. Eierspeisen werden frisch zubereitet und sind sehr gut. Was mir nicht gefallen hat, sind die Glasschiebetüren zum Bad.
Stayed 5 nights in Oct 2022

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ausgezeichnet
+ Tolles Hotel mit ausgefallenem Design. Das Zimmer war geräumig und sauber. Perfekte Lage direkt am See. 10 Minuten zu Fuß ins Zentrum. Frühstücksbuffet war ausgezeichnet (Auswahl, Qualität usw..) Restaurant zum Abendessen auch Top - Zimmer war etwas hellhörig.
Stayed 2 nights in Sep 2022

10/10 Excellent

Jaakko

Stayed 3 nights in May 2022

10/10 Excellent

Nicole

Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Lage, sehr nettes Personal, schöner Pool und tolles Frühstücksbuffet
Stayed 10 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2020