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Reviews of Baita Cao

1 out of 5
Baita Cao
Via Alle Colme 35, Brunate, CO

Reviews

6.2
Rating 10 - Excellent. 11 out of 42 reviews" "
Rating 8 - Good. 7 out of 42 reviews" "
Rating 6 - Okay. 7 out of 42 reviews" "
Rating 4 - Poor. 8 out of 42 reviews" "
Rating 2 - Terrible. 9 out of 42 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michaelmarmaduke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no room with lake view as booked owner said water undrinkable and was angry when i did not buy water or a meal considering the trouble of getting there regret not going elsewhere as not value for money no tv wifi in room no signal
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad customer service.
Refused to honor a documented change of reservation.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view
The owners are very friendly and courteous. The rooms are rather simple but they have gorgeous views on the mountains and the lake of Como because the hotel lies above Brunate which lies above Como. Excellent starting point to do walks and hiking. Good bring and fetch service - free of charge - to the furnicular between Brunate and Como.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
think twice before booking this hotel
the hotel is located on the very top of the mountain and it was real mission to drive up there. though the view was indeed very nice. the room was very basic and had no bathroom/wc. you have to share them with other guests on the hallway. the walls was so thin that we could hear everything what the next room was doing...the wooden floor was cracking so loud from every footsteps. I wouldn´t come back to this hotel.

8/10 Good

Jay, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and hospitable, if out of the way.
This hotel is in such a beautiful location, and the proprietors so helpful and welcoming, that we decided to extend our stay. Its view is worth every penny, and inexpensive home-cooked meals are available. You should be advised that it is at the top of a mountain, and is not a convenient base for access to the city of Como. But if you want a quiet place to stay, it is a gem.

10/10 Excellent

A Traveller, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stay
We arrived at the Capanna after having driven down from Holland the same morning, and got rather lost on the incredibly narrow and windy road up to Brunate. At one point we got so stuck we didn't think there was any option other than to reverse the car all the way up a single track road. We finally arrived at about 10.30pm, the owner was very smiley and welcoming, and made us some sandwiches as we were so hungry. Our room was very clean and cosy, the toilet opposite our room and the shower at the end of the corridoor were exceptionally clean. Breakfast was of the same standard as our 4 star Rome hotel - a good selection of pastries, toast, jams and nuttella, juice and coffee or hot chocolate and cheese and meats - very nice. A very lovely view of Lake Como from the outside seating area. We would highly reccommend the Capanna - just be well prepared for the drive up there!!

10/10 Excellent

Karolina, Cardiff, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Alpine hiking
The hotel is quite basic but extremely clean- new showers and the rooms are cleaned everyday. The couple who runs the hotel are such nice people and they pampered to all our fancies. The breakfast is hearty with plenty of freshly made coffee, juice, croissants, fresh bread, cheese and ham (yum!), and jam and honey. The location of the B&B is one of the best on the lake or one of the worst - depending on what you are after. They are perched on the very top of the mountain that towers over Como. You get absolutely stunning views of the lake and it is so peaceful up there. The location is perfect if you want to do some hiking as there are hiking paths leading right from the hotel across the peaks all the way to Bellaggio. Having extolled the views and the peace you get up in Brunate, I have to mention the extremely windy and extremely narrow road that leads up there. If you're planning on staying up in Brunate for most of your stay than this isn't a problem, but if you, like us, have a car and want to explore the lake, you have to take into acount 1/2 hr spent going down and then up the mountain. The Lonely Planet guide says that once you've driven from Como to Bellagio, you can drive anywhere in the world. Well, they obviously hadn't driven up to Brunate. The drive to Bellagio is really quite easy in comparison with the Brunate climb. But I have to say it gets easier everyday as you get used to the roads. My boyfriend was driving like an Italian at the end of the holidays:)

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Das Zimmer war nicht gereinigt und den service und Frühstück miserabel. Vermeiden Sie am besten das Hotel .
Stayed 1 night in Aug 2017

2/10 Terrible

b und s , schweiz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
sehr dreckiges hotel
das hotel sieht in der realitãt ganz anders aus als auf den fotos der homepage. es war sehr schmuddelig und dreckig. das zimmer nicht geputzt und im lavabo hatte es haare und mäusedreck, kleine esswaren usw von den früheren gästen. das bett war nicht frisch bezogen und das wurde trotz nachfrage unsererseits auch nicht in betracht gezogen. (im gegenteil wurde behauptet es sei bereits frisch bezogen) sobald der wasserhahn des wackligen lavabos betätigt wurde, überquoll das lavabo(abfluss verstopft). der aussenbereich war alt und verlottert und wenig einladend zum verweilen. der hotelmanager(besitzer) wirkte krank oder betrunken. er war zudem nicht freundlich. wir werden eine schriftliche beschwerde einreichen, damit die angaben im internet aktualisiert werden.
hotel baia cao brunate
Stayed 3 nights in Sep 2017

2/10 Terrible

prog80, Mainz Germany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
a Terrible Night
in Fact, I'm not that kind of person who shares bad Things about something or sombaidy but in this Hotel is like a nightmare and I was afraid to leave my room.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Cheap hotel really 1star
De eigenaar was welwillend zover in zijn vermogen lag. VOor de prijs o.k. Vermeld ontbijtbuffet maar dat was zeker niet het geval. Broodje met boter en confituur, niets anders te verkrijgen.
Stayed 2 nights in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A éviter absolument.
Etat général proche de ruine. Après une remarque sur l'état de l’hôtel le propriétaire m'a mis dehors à 23h00, en disant qu'il ne loue plus... J'ai demandé le remboursement et a dû chercher un autre hôtel dans les environs. A éviter absolument.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night maybe ok, two avoid
The host is rather grim. We didn't feel comfortable. He was not happy that we brought small children with us to start with. The shared bathroom facilities were not clean including a dirty toilet. It remained dirty for two days. The host seems alone. The breakfast included bread from the day before. The cappuccino was however good. I was asked to pay some difference (not just for the tax) without understanding what for. Surrounded is however very nice.
Stayed 2 nights in Aug 2017

2/10 Terrible

Nicholas, Roma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un'esperienza terribile
Personale sgarbato, camera senza televisore, senza bagno, senza federe sui cuscini e senza la minima parvenza di pulizia. Ho trovato svariati insetti, pieno di polvere sulle pareti e non mi è stato MAI rifatto il letto. La colazione inclusa nel soggiorno poi era ridicola, un pezzo di pane con un vasetto di marmellata da neanche 50g e del burro altrettanto piccolo, accompagnati da un cappuccino, come se non bastasse il prezzo a cui ho prenotato non era quello giusto ed ho dovuto pagare un supplemento appena arrivato in albergo, tutto questo con un preavviso di UN giorno prima dell'arrivo, se lo avessi saputo per tempo avrei disdetto e prenotato da un'altra parte e forse sarei rimasto soddisfatto. In aggiunta a tutto questo, mi è stato anche impedito di portare la mia ragazza in camera durante il giorno! L'esperienza più deludente della mia vita, di certo non tornerò mai più
Stayed 7 nights in Aug 2017

6/10 Okay

pascal, france

Disliked: Cleanliness, room comfort
Peut mieux faire
C est un hotel avec beaucoup de potentiel mais qui aurait besoin d une rénovation
Stayed 1 night in Aug 2017

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So ein Haus darf sich nicht Hotel nennen.
4-Bett Zimmer gebucht, bei der Ankunft wurde uns mitgeteilt, dass das Zimmer leider nur drei Betten hat. Keine Bettwäsche.
Stayed 1 night in Jul 2017

2/10 Terrible

Andrey

Disliked: Staff & service, property conditions & facilities, room comfort
Хостел. Трудно добраться. Не советую с семьей
Путешествуем семьей на машине по Европе, выбираем где остановиться по ходу движения. Нужно было остановиться на ночлег в районе Комо, искали на пару взрослых с большой кроватью, подкупила цена за семейный номер. Как обычно - "скупой платит дважды". Трудно найти - расположен в горном районе, пропустишь нужный поворот и заплутаешь, искали около часа, опоздали к окончанию заселения, пришлось будить хозяина. Единственный положительный момент - он все же нас впустил и поселил. Похоже мы были единственными гостями, что не удивительно. Семейным номером оказалась комната с 4 отдельными кроватями, за двух детей хозяин хостела затребовал еще одну оплату как за взрослых, завтраком оказалось кофе на выбор и булочка с маслом и джемом. Разбираться не было ни желания ни сил, заплатил и поспешил уехать оттуда как можно скорее к более приятным впечатлениям.
Stayed 1 night in Jul 2017

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2017

6/10 Okay

ROMINA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ricordi solo ricordi le cose negative si ricordano
Il mio soggiorno ormai sono a conoscenza tutti i miei amici e parenti. Non volevo scrivere nessuna recenzione poiche' di positivo non ho trovato nulla. E poi sinceramente credevo che Hotel.com oppure l'intera catena Expedia annullasse del tutto questa struttura. Non voglio che questa struttura chiuda e che quindi il proprietario rimanga senza lavoro compresa l'unica ragazza tuttofare (L'unica persona squisita di questa struttura ). Io parlo solo dell'Hotel . Ultima Struttura situata a 30 minuti tutti in salita con curve strettissime a una sola corsia a Brunate 1000 metri di altezza...fine 1800... Posto Fresco..in estate unica consolazione.... Hotel datato , non pulito, nessun confort . Chiudo qui poichè non voglio aggiungere nulla . non voglio far sapere al mondo intero quello che mi è capitato. Se non chiedete troppo non siete esigenti come me, se vi accontentate del minimo indispensabile (no tv in tutta la struttura, no telefono , in zona prende la rete svizzera, Wifi si solo all'ingresso Bagno in comune, questa è una struttura leggermente migliore ad andare in tenda da campeggio , quindi se il soggiorno ha un costo superiore a 15 euro a persona a notte , evitate.
Stayed 2 nights in Jun 2017

4/10 Poor

debus, Virginal

Disliked: Staff & service, property conditions & facilities, room comfort
De passage, nous avons passé une nuit à Brunate sur les hauteurs de Côme, la vue sur le lac et l'emplacement étaient fantastiques, l'accueil et la chambre correctes pour le prix, juste le déjeuner du lendemain qui a provoqué l'hilarité familiale, celui-ci consistant en .....un sachet de biscottes!

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities

2/10 Terrible

Finn, Danmark

Disliked: Staff & service, property conditions & facilities, room comfort
Gæstfriheden mangler helt
Hotellet (familiedrevet pension) lover lidt mere end det kan holde, også selv om forventningerne ikke var høje forud for besøget. Der er meget lydt på værelserne og der bliver talt ret højlydt i hele huset af personalet helt ind til midnat. Dørene kan sagtens lukke til både køkken og værelsesafdeling, men bliver det ikke. Morgenmaden består af kiks og marmelade samt kaffe. Selvom vi var indstillet på at betale lidt extra for en mere nærende morgenmad, fik vi at vide, at det var "italian breakfast", og at de ikke kunne lave andet til os. Beliggenheden er fin, hvis formålet er en enkelt overnatning før man vandrer videre hen over bjergryggen i retning mod Bellagio. Hvis man gerne vil lidt rundt i området i bil, er beliggenheden oppe for enden af en meget snæver bjergvej langt fra ideel. Det tager lang tid at køre op og ned, og der er kun den samme vej op fra Como. Vi afbestilte resten af opholdet, betalte for en ekstra overnatning og fandt et andet hotel efter blot en enkelt nat. Vi synes der mangler en del på komfort og måske især service. Det virker ikke helt som om, de gerne vil give deres gæster en god oplevelse.

8/10 Good

Tamara, Lübeck

Liked: Cleanliness, staff & service
Ein Erlebnis
Der Weg auf den Berg ein 'Highlight' in jeglicher Hinsicht...kurvig..nervenaufreibend..aber es lohnt sich...der Ausblick zwischendurch u vom Hotel ist ein Traum. Der Service u das Personal waren zuvorkommend, freundlich und äußerst familiär. Das Essen war fantastisch. Wir haben uns wie zu Hause gefühlt...wir werden wiederkommen u länger bleiben. Vielen Dank an die Betreiber.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um eine Erfahrung reicher.
Abendessen: Von 10 verschiedenen Menus auf der Karte waren noch 2 verfügbar. Die Bedienung wurde durch den Wirt selber vorgenommen und dieser war verwirrt ev. etwas alkoholisiert. Das Frühstück bestand aus Kaffee und Zwieback. Alles andere war leider gerade ausgegangen.

4/10 Poor

sylvie, paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ne mérite pas le détour
Jolie vue et repas satisfaisant. Propreté et installation à revoir (draps sales et lavabo bouché). Quasiment rien au petit déjeuner (quelques biscottes que le serveur est allé chercher dans un placard avec peine). Une étape a oublier !

6/10 Okay

Emelie, Stockholm

Äkta smal Comoväg upp i bergen
En övernattning på vägen mot Varenna. Underbart läge högt upp i bergen. Vägen upp är inte för den rädde. Lite väl simpel frukost.

2/10 Terrible

Kristoffer, Helsingborg

Disliked: Staff & service, property conditions & facilities, room comfort
Billigt men uselt hotell
Med detta hotell får man vad man betalar för, billigt men ganska uselt boende. Läget är ganska trevligt men lite avlägset uppe i bergen ovanför Como. Hotellet som sådan var nog det sämsta jag någonsin bott på. Väggarna mellan rummen var lövtunna så man hörde allt som försegick i hela hotellet. Dusharna fungerade väldigt dåligt, inget tryck och knappt något varmvatten. Oftast inget toapapper på toaletterna. Frukostbuffén bestod av färdigköpta minitoast med smör och en del olika marmelader, varav en del hade börjat mögla. Maten i restaurangen var knappt godkänd. Servicen fick mig att tänka på "Pang i bygget" och inte på ett bra sätt. Det enda bra med hotellet var dess Wifi, tyvärr fungerade det ej på rummen och inte alls min andra kväll på hotellet. Jag har svårt att förstå de omdöme jag läste om hotellet innan jag bokade det.

2/10 Terrible

Otto, Kriens

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Einfache Unterkunft ohne besonderen Service.
Ich erreichte das Hotel im 23:00 Uhr und musste ibdistieten, damit mir aufgemacht wurde. Meine Reservation war nicht angekommen. Ich musste deshalb den Preis nochmals bar bezahlen. Es wurde mir zugesichert, dass das Hotel ebookers informieren würde, damit keine Doppelbezahlung entstehe. Leider habe ich bis heute keine Bestätigung darüber erhalten.

8/10 Good

Jonas

Liked: Staff & service
Disliked: Room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Lejano
Personal muy atento. Hotel necesita mejoras. Adecuado para una o dos noches.

8/10 Good

Pierre, Paris

Liked: Cleanliness, staff & service
Accueil Chaleureux pour une vue saisissante
Nous avons été séduits par la vue prodigieuse que propose les hauteurs de brunate. L'accueil y était chaleureux. L'accès est un peu compliqué pour qui n'a pas l'habitude de conduire en montagne. A voir!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super beliggenhed
Spændende hotel beliggende på bjerget med gode muligheder for flotte vandreture eller for mountainbikere. Meget hyggeligt område med restauranter, som serverer rigtig god italiensk mad i idylliske omgivelser.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hyggeligt og roligt hotel til god pris
Super venligt og hjælpsomt personale. Fantastisk udsigt. Fin mad og drikke til gode priser.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
accueil très chaleureux
Les propriétaires sont très sympas et aux petits soins. On a eu aucun mal à trouver l'hôtel car ils nous ont envoyé un mail la veille avec les indications. Effectivement se sont des routes de montagne, mais cela se fait très bien avec n'importe quelle voiture. On dort au frais, au calme et quelle vue !! On était dans le B&B, la chambre est simple, propre, la salle de bain neuve. Bon rapport qualité-prix

8/10 Good

M&J

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prachtige plek
Gezellig hotel, gelegen op een prachtige plek met mooi uitzicht. Wij zijn naar Italië afgereden voor de F1 race van Monza. De rit van het hotel naar het circuit was prima te doen (klein uurtje). Het verblijf bij capanna cao en omgeving was eigenlijk de rit uit Nederland al waard. Er zijn een aantal gedeelde badkamers, als je dat geen punt vindt heb je aan capanna cao een perfect verblijf voor weinig geld. Prachtige lokatie, zeer gastvrij personeel, lekker eten. Aanrader dus!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

srbez

Liked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel med udsigt til Comosøen
Hotel med fantastisk beliggenhed højt hævet over Comosøen. Vejen dertil er noget "udfordrende" med mange hårnålesving og smalle veje, men bestemt turen værd når man først når til målet. Hotellet er fint og servicen er god og venlig. Maden er fantastisk og deres Vitello Tunnato kan bestemt anbefales. Værelset er naturligvis ikke luksus og der er fælles badeværelser på gangen med de øvrige gæster, men alt pænt og rent og lever derfor til fulde op til at hotellet er et 1-stjernes hotel.

10/10 Excellent

Michel, Sstrasbourg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lac de Come
TRES difficile d'accès en voiture, mais quel bonheur une fois qu'on est là-haut ! Calme et gentillesse, beauté du paysage : bravo !

10/10 Excellent

Joel, Göteborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An extraordinary view!
This hotel has a lot to offer given its keen size. It is owned by a very friendly & helpful couple. A service consisting of transportation to Brunate where from smooth transport goes further on to Como. Room number 7-9 have an amazing view of Como and its surroundings. I can higly recommend this hotel for a 2 (or more) days visit!

6/10 Okay

Verified traveller

Liked: Staff & service
Schwierig zu finden, aber sensationelle Aussicht
Wenn man es erstmal geschafft hat im Hotel anzukommen macht man drei Kreuze. Oben angekommen hat man einen sensationelle Aussicht. Der Inhaber ist sehr freundlich und zuvorkommend, das Frühstück war super. Die Zimmer sind einfach aber in Ordnung. Die Etagendusche und das Etagen-WC waren das Einizige was uns gestört hat. Ist halt nicht jedermanns Sache. Der Weg hoch ist sehr steil und kurvig und einmal angekommen wollten wir uns das auch nicht nochmal antun. Also ist der Ausflug nochmal runter nach Como ausgefallen. Man sollte dieses Hotel nur wählen, wenn man auch oben bleiben will.