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Reviews of Première Classe La Ville-Du-Bois

1 out of 5
Première Classe La Ville-Du-Bois
Allee St-Fiacre, La Ville-du-Bois, Essonne

Reviews

7.2

Good

Rating 10 - Excellent. 89 out of 450 reviews" "
Rating 8 - Good. 172 out of 450 reviews" "
Rating 6 - Okay. 104 out of 450 reviews" "
Rating 4 - Poor. 48 out of 450 reviews" "
Rating 2 - Terrible. 37 out of 450 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

maria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Irfan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was extremely small in size. The photos of the property are deceptive. There is hardly any room in the hotel room to walk to the bathroom or the cupboard. From the door, one almost just lands on the bed. The bathroom is extremely small. The shower area is so small that the slightest movement results in knocking oneself on the surroundings. This caused many instances of shutting off the shower. The extractor fan in the washroom did not work. There was no soap provided on the basin. There was a soap dispenser in the shower area but it did not work. The first room that we were allocated stank badly. I requested a change which was accepted. The worst part was the unacceptable heat in the room. I understand that the room was not air conditioned, but no table or desk fan was provided either to make our stay comfortable. It felt like sleeping in an oven.
Stayed 5 nights in Aug 2023

4/10 Poor

HEATHER

Travelled with family
Disliked: Property conditions & facilities, room comfort
Crouch in and reverse out , it’s tiny
Like staying in a plastic phone box in 30 degrees, with the “cubicle” next door having two occupants sprawled on beds with the door wide open and pairs of boots sitting outside .
Stayed 1 night in Jun 2023
Response from Shirley on 20 Aug 2023
Bonjour,Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité. Nous espérons vous revoir très bientôt, nous nous ferons un plaisir de vous offrir le meilleur.Veuillez agréer, nos salutations distinguées.

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Response from Shirley on 8 Jan 2023
Bonjour,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

6/10 Okay

AWJ

Travelled with family
Close to airport
Close to airport, basic hotel but did what it needed to do
Stayed 1 night in Apr 2021
Response from Céline on 19 Apr 2021
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards

8/10 Good

Malcolm

Liked: Cleanliness, property conditions & facilities, room comfort
Good for the price.
A basic hotel, but at the price for four night, no complaints, ample parking, nice restaurant end of car park, breakfast very basic, bread and jam, yogurt and drink, some cereal would have been nice, at €5 euros a bit steep, staff helpful, annoying that the cleaner ( everyday room cleaned, towels changed, which was nice) didn’t take notice of DO not disturb hanging on outside of door, two days, after very late nights, came in, embarrassing one time !!. Would stay again if that way.
Stayed 4 nights in Oct 2019
Response from estelle k on 27 Oct 2019
Hello, Thank you for sharing your vision of the hotel. We are glad you enjoyed your stay. We are sorry that you were disturbed when you had meant the opposite. Hoping to see you again soon. Sincerely, Estelle K

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Go for better options!
Door and tiny window face west with strong June sunset, which are the only fresh air circulation sources. HOT until late night. Toilet with yellowish brown stain offers extra smell even with more than enough flushes!
Stayed 3 nights in Jun 2019
Response from estelle on 20 Aug 2019
Hello, We have read your opinions and comments and thank you. Indeed, your Paris region was on heatwave alert and it was difficult to get fresh air for many people. We are sorry that this is night to stay. Regards,

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My reviews are zero rating
One of the worst stay with family.Reception lady was very unwelcoming.She charged for another room because of little 5 year old child though children under 10 can use existing beds in all or most hotels.Both rooms were very filthy and smelled cigarette smoke.I suggest not suitable for allergic people especially.
Stayed 1 night in Apr 2019
Response from céline on 17 May 2019
Hello Muhammad, Thank you for taking the time to share your thoughts with us. We are sorry that you did not enjoy your stay. You had reserved a room for 2 people and when you arrived there were 4 people so we had to take another room because all our rooms are provided only for 3 people maximum (as I explained to you a child is a person). Best regards . Céline

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Estelle K on 15 Nov 2018
Bonjour, Nous avons pris bonne note de votre avis et nous vous en remercions. Etant dans une d'amélioration constante, tous les avis de nos clients sont les bienvenus. Dans l'attente de vous revoir. Cordialement,

8/10 Good

Rob

Sweet
Nice place, ideal for a stopover after a day in Paris and traveling south. Clean room, good restaurants nearby and great transportation connections
Stayed 1 night in Aug 2018

2/10 Terrible

Lee

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid!!!!
The room was like sleeping in a dirty old ashtray!! It stank of dirty old dog ends!! The room was also the size of a cupboard and you cannot turn around in the shower!! Bed was dirty so I spent the night trying to sleep on the top of the covers to which I got no sleep as it was so cold due to the heater not working. I guess you get what you pay for but as there was no other hotel in the near area I had no choice but in the future I will sleep in the car!!!!!!!!

6/10 Okay

Harries, South Wales

Disliked: Room comfort
Very small room
Stayed here for location for the Women's Rugby world cup, hotel room was tiny and at times felt claustrophobic, but there was everything in the room that was needed, eg bed, toilet, sink and shower (even if you could use them all at the same time).Hotel location was not good if you did not take your own car although it was easy to catch a bus in the day, when there was evening matches in Marcoussis it was impossible to find transport and had to walk for 30 mins back to hotel. Good very basic stopover hotel! Rates were extremely good and maybe more suitable for a one-night stay rather than any longer. Although it is advertised that staff speak English, this is on a very basic one and a lot of sign language was needed to be able to communicate. Free Wifi is advertised which was not available on one day, but other than that was good!

6/10 Okay

CM

6/10 Okay

Verified traveller

Liked: Staff & service
Ok
Cheap 'n' cheerful. No pretensions.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
I was quite unahhpy that I could not check in, when I arrived and had to wait for hours before a staff came and checked me in.

6/10 Okay

Verified traveller

Disliked: Cleanliness

10/10 Excellent

Anthony, noirmoutier

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accueil
Venu pour un tournoi de jeu de Go, j'ai apprécié le très bon accueil qui m'a été réservé par deux membres de l'équipe. J'ai apprécié également l'ouverture 24/24
Stayed 1 night in Jan 2024

4/10 Poor

Mergirie

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Paupiere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

BADJIMMO

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Simple and cheap hotel. Get gate code at check in.
It is a simple, low-cost hotel, like other Premiere Classes. We had some problems during our stay: . there was no toilet paper on the second day. We requested maintenance but on the third day, there was still no toilet paper. We solved the problem by buying our toilet paper. . the heating stopped working. The attendant said there would be no solution that day, although it was winter. . an alarm malfunctioned and it was not possible to sleep properly. At least 3 times we had to wake up to meet someone from maintenance. . There were not enough towels on the first day. We asked for towels at reception. The next day, after requesting cleaning due to a lack of toilet paper, they only left 1 towel for 3 guests. . We arrived after 9 pm and the gate was closed. After unsuccessful attempts to enter, when we were already considering looking for another hotel to spend the night (without our bags, which were locked in the room), an employee appeared and explained that we should enter a code to open the gate. This should have been informed at check-in. There are supermarkets, gas stations and boulangeries nearby. In less than 1 hour you can reach Paris downtown by car. The hotel is old, with small rooms and a shower area with plastic curtains. The bathroom floor soon becomes wet. The staff is friendly.
Stayed 3 nights in Dec 2023

10/10 Excellent

Pierre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

nicolas

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

regine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Deborah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

françoise

Stayed 1 night in Sep 2023

8/10 Good

arnaud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

J.claude

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

odette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

BENEDICTE

Stayed 1 night in Sep 2023

6/10 Okay

Cyril

Stayed 1 night in Aug 2023

10/10 Excellent

LES TRAVAUX DE LA PRESQU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Jean

Stayed 2 nights in Aug 2023

8/10 Good

virginie

Liked: Cleanliness, staff & service, property conditions & facilities
Tout a été parfait, personnel tres compétent, serviable et sympathique. Petit point a améliorer ; quand on arrive en voiture il n'y a pas de bouton appel réception face à la grille du parking. On est bloqué et contraint d'appeler l'établissement. En effet il n'est accessible qu'aux clients deja enregistrés ; code.
Stayed 1 night in Aug 2023
Response from Shirley on 20 Aug 2023
Bonjour Virginie,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées

10/10 Excellent

Abderrahmane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2023

10/10 Excellent

Benoit

Stayed 1 night in Jul 2023

6/10 Okay

Marie Christine

Liked: Staff & service
Bonjour! Je rejoins la majorité des avis. C’est un hébergement pratique pour une nuit. Le personnel est sympathique. Nous avions pris deux chambres étions situés au rez et côté nord pas de bruit de la route.
Stayed 1 night in Jul 2023
Response from Shirley on 20 Aug 2023
Bonjour Marie,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Marie, nos salutations distinguées

8/10 Good

Nhan

Stayed 1 night in Jun 2023

6/10 Okay

Jila

Travelled with family
We were 3 persons, but we got 2 towels . The breakfast was ok , but there aren't breads The room was small.
Stayed 3 nights in Jun 2023
Response from Shirley on 24 Jun 2023
Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Le petit-déjeuner sous forme de buffet est normé et nous évitons de surcharger ce dernier afin de ne pas jeter en fin de service, mais sur simple demande nous faisons le réassort. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Marcus

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Nettes Personal. Mit dem ÖPNV eher schlecht zu erreichen.
Stayed 1 night in Jun 2023
Response from Shirley on 24 Jun 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées

2/10 Terrible

Clémentine

Liked: Staff & service
Stayed 1 night in Jun 2023

8/10 Good

bessy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit quiproquos à l’arrivée sur la réservation mais problème résolu rapidement. Équipe réactive et disponible. Très bon rapport qualité prix. Petit déjeuner plus que correct au vu du prix. Proche de toutes commodité très pratique en l’Absence de voiture. Je conseille aux familles Sans hésitation.
Stayed 1 night in Jun 2023
Response from Shirley on 9 Jun 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Denise

Stayed 1 night in Jun 2023

8/10 Good

Paul-Rémy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Très bon rapport qualité prix
Response from Shirley on 9 Jun 2023
Bonjour Paul-Rémy,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Paul-Rémy, nos salutations distinguées.

8/10 Good

Baptiste

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Barbara

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

8/10 Good

JEAN CLAUDE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ANNULATION
Bonjour, l'hôtel est très bien, un peu bruyant en extérieur.. Par contre le seul problème est que j'ai eu un changement de planning (annulation de journées du 19 et 20:05 et donc obligé de quitter la chambre avant, sur place les personnes ne peuvent pas gérer le problème, n'y rembourser n'y me faire un avoir m'expliquant qu'ils n'étaient pas libre par rapport au site de réservation. Une réclamation est en cours.. Je reste en attente. Cordialement.
Stayed 4 nights in May 2023

8/10 Good

Lyassine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Gwenaelle

Stayed 1 night in May 2023