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Reviews of Prescott Hotel KL Medan Tuanku

3 out of 5
Prescott Hotel KL Medan Tuanku
No. 23, Lorong Medan Tuanku Satu, Off Jalan Sultan Ismail, Kuala Lumpur

Reviews

7.4

Good

Rating 10 - Excellent. 196 out of 1000 reviews" "
Rating 8 - Good. 419 out of 1000 reviews" "
Rating 6 - Okay. 290 out of 1000 reviews" "
Rating 4 - Poor. 67 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

hideaki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Nil
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap but facilities is old. Not well keep Long distance to walk to city Center. But last minute booking is available
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Any issues immediately satisfactory resolved. Very helpful staff. Good housekeeping and very convenient and quiet location. Monorail one block around the corner.
Stayed 11 nights in Feb 2020

10/10 Excellent

mangirdas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Room is spacious & clean. Staff are polite & helpful.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

2/10 Terrible

Hasmayati

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Overall it was good but during my previous stay it was very properly vacumm and clean. This time, i found bit of cashew nut and tissue paper beside the bed and the carpet was not properly vacumm. Just take proper note and action. TQ
Stayed 1 night in Oct 2019

8/10 Good

Enam, sydney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed 6 times in this hotel. good location and clean. this time i found bit problem. they allocate me room number 918 but intercom connections was available there. and no remote control for AC. ac was loud. as a loyal customer i deserve more better service.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and staff. Minor missings in replacings things.
Stayed 5 nights in Sep 2019
Response from Timothy on 14 Sept 2019
Greetings from Prescott Hotel Medan Tuanku, thank you for staying with us and your generous review. May I know what is the minor missing in replacing things so we can do better for your future stay.

8/10 Good

MORZIAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Sabsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mahar is very helpful n courtesy
Stayed 1 night in Aug 2019

6/10 Okay

Norsalwa, Ipoh

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The registration took a longer time than expected because they couldn't find the booking. Perhaps next time you can provide us with the booking number. Thanks.
Stayed 1 night in Aug 2019

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless Room with a viev
Spotless, courteous staff and convenient location
Stayed 4 nights in Jul 2019
Response from The Management Team on 25 Jul 2019
Dear Mr Raymond, Warmest Greetings from Prescott Hotel Kuala Lumpur Medan Tuanku! Thank you for your recent review of your stay. We truly appreciate your comments and we are pleased that you enjoyed your stay with us. Best Regards

10/10 Excellent

Sabsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Sue on 26 Jun 2019
Dear Sir / Madam, Warmest Greetings from Prescott Hotel Kuala Lumpur Medan Tuanku! Thank you for your recent review of your stay. We truly appreciate your comments and we are pleased that you enjoyed your stay with us.

10/10 Excellent

Norbaiti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort And Strategic Location
It was good stay.overall the hotel is nice , location is good . Comfort and for sure i will come again. Normally i stay in Prescott Kajang , but this time since i have work in KL , so i chose Prescott Medan Tuanku.
Stayed 1 night in Jun 2019
Response from Sue on 26 Jun 2019
Dear Cik Norbaiti, Warmest Greetings from Prescott Hotel Kuala Lumpur Medan Tuanku! Thank you for the wonderful review. We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued guests. We look forward to seeing you again soon!

8/10 Good

Leong Hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the venue of the event i was attending, amzaing room service prices which is highly recommended
Stayed 2 nights in Jun 2019
Response from Sue on 26 Jun 2019
Dear Mr Leong Hock, Warmest Greetings from Prescott Hotel Kuala Lumpur Medan Tuanku! Thank you for your recent review of your stay. We truly appreciate your comments and we are pleased that you enjoyed your stay with us.

8/10 Good

Noor Farahieda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Sumathi on 10 Jun 2019
Thank you for your recent review of your stay. We truly appreciate your comments and we are pleased that you enjoyed your stay with us.

8/10 Good

P, New York city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK hotel, decent location, standard wifi, so so cable TV, comfortable bed, clean bathroom, noisy and dusty AC, affordable price. Fast check in and check out.
Stayed 3 nights in May 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
NICE HOTEL
Nice hotel, not too far from metro and monorail stations, making access to other parts of KL easy. Room was good and spacious with very good A/C. The shower was great, really good pressure and didn't take too long to heat up. Restaurant was okay. I breakfasted there a few times and was a little disappointed to be honest. It was never explained what was included in the RM20 cost and what wasn't. And there wasn't that much variety from day-to-day. I only had breakfast in there so couldn't say about other times. My main complaint was that there was a funny smell in the corridor and in the room. It smelt like stale cigarette smoke. One day it had gone from the corridor but returned the next day. In the room, it wasn't too overpowering though and didn't affect my time there.
Stayed 6 nights in May 2019

6/10 Okay

NORAIDA SALMIZA

Disliked: Cleanliness
Aircond tidak sejuk..call maintanan sampai balik tak datang servis aircobd
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice to stay..clean room
Stayed 1 night in May 2019
Response from Sumathi on 8 May 2019
Dear Sir/Madam, Thank you for your recent review of your stay. We truly appreciate your comments and we are pleased that you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, reasonable rate & nearby the shopping complex. Situated in the centre of the city.
Stayed 2 nights in Apr 2019

2/10 Terrible

Mohd Khir Zaki

Liked: Room comfort
Disliked: Staff & service
Don’t go to this hotel
Definitely not good. I have stayed in this hotel for 6 days. Since the first day I checked in to this hotel (12th April 2019, 8pm) I never had a welcome greeting be it orally or behaviorally . I had to pick my luggage by myself from the taxi to the lobby and from lobby to my room. Reasons to be was she (the receptionist) was the only hotel staff working. From that first day it continues until the end of my stay in that hotel or shall I call it shelter. Because to me it doesnt deserve to be a three star or even single star hotel. The last day was even the worst experience that I ever encounter when I had to take luggage trolly from the lobby to my room by meyself. And take my luggage down to the lobby by myself where during that time my luggage was 4 bags and 6 boxes. Lastly, it was the worst experienced that I ever had staying in a hotel. Hospitality was none, no smiles, most of the hotel staff was not helpful which includes the cleaner.
Stayed 5 nights in Apr 2019

8/10 Good

TAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Clean
Comfortable, clean hotel, just same breakfast everyday, a little boring.
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Towels were old and look dirty breakfast was a very ordinary location was tucked away staff friendly enough
Stayed 2 nights in Mar 2019

10/10 Excellent

Lasiah Binte Musa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
With the exception of one or two "trainees", most "experienced staff" are not very helpful and blunt in their replies.
Stayed 3 nights in Feb 2019

8/10 Good

Roslan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location very ideal for family ..
Stayed 2 nights in Dec 2018

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and best housekeeping
Easy access to the city with several malls in immediate vicinity
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
the cleanliness of the hotel and room left to be desired
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
parking issue..
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
second holiday for shopping... nice place..0
Stayed 2 nights in Dec 2018

8/10 Good

Isah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient a lot of makan places and shopping cent
Stayed 3 nights in Dec 2018

8/10 Good

nor affendi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
shira from Malaysia
spacious room and great location
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Terbaik dekat dengan bandar dan hotel sangat selesa dan sangat berpuashati
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking problem..no parking space
Stayed 2 nights in Dec 2018

10/10 Excellent

Azril, Shah alam my

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good servis n safe place
Stayed 3 nights in Dec 2018

6/10 Okay

paul

The hotel was standard for the price I paid, however the clearing of the room was not up to a reasonable standard. We found long black hairs between the sheet & the mattress protector (not ours). The breakfast was of a good standard. The reception staff did not seem very friendly. The Wifi was reasonably quick. The hotel restaurant seemed at dated and old fashioned.
Stayed 6 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Alok, India, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location of the hotel is very ideal for walking to places like kl tower,twin towers ,quill mall etc
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything was perfectly fine here except the service. The check in was with someone who seemed less than interested in serving us, and handed us the room key without showing us where the elevator was and how to get to our room.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018