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Reviews of Orion Design Hotel

3 out of 5
Orion Design Hotel
No 62, Jalan Bukit Raja, Off Jalan Taman Seputeh, Kuala Lumpur

Reviews

6.8
Rating 10 - Excellent. 13 out of 79 reviews" "
Rating 8 - Good. 28 out of 79 reviews" "
Rating 6 - Okay. 24 out of 79 reviews" "
Rating 4 - Poor. 9 out of 79 reviews" "
Rating 2 - Terrible. 5 out of 79 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 21 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019
Response from Orion Design Hotel on 28 Feb 2019
Thank you for your support. We promise will improve our service to serve you better in future.

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Nice location very close to Mid Valley Mega Mall. Peace and quiet.
Stayed 2 nights in Dec 2018
Response from Orion Design Hotel on 19 Dec 2018
Thank you for your comment. we shall keep up our work to serve you better in future.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Creepy hotel
Hotels conditions is not same as shownin the picture. Although the location is witch n walking distance to shopping mall (mid valley megamall), the location is very creepy.. the hotels building is end lot of the old shophouses building. The stairs also have squeaky sound when we climb it to the room. Even the interior look very nice, but the room condition is quite dark and creepy. I cant lock the door because,the lock is broken. I feel very unsecured to sleep in the room and checkout after a while... Otherwise, the front officer and the staff is super friendly.. and they keep calling me to make sure I found the hotels. I think they do not realised their hotels is creepy... please upgrade the hotels. I give 1 star for the hotel. But..instead, I give 5 stars for the quality of your staff sir.. Tq.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Overall good with friendly staff and rooms with good ID works inside. A simple and cozy budget stay. Cleanliness could be improved. The only issue will be the parking space as they have very limited parking space
Stayed 1 night in Dec 2017

4/10 Poor

Richard, Singapore

Disliked: Staff & service, property conditions & facilities
Avoid this place
Looks nice enough on the internet, but actually this place is a bit of a dive. The receptionist was unhelpful when I checked in and the place is just shabby.]The hot water lasts for all of 5 minutes ad the bathroom offers no privacy.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
the hotel management should do something.
the location is good but facing the high traffic volume highway, very noisy. the hotel is pretty old. i can see that they have been trying to keep the condition but it is just too old to keep. it's time to change the in-room furnitures and equipment. cannot deny that the staff are polite and service quality is very good.
Stayed 2 nights in Oct 2017

6/10 Okay

HON KHUAN

Improve the bright lights to your room
There is no bright lights inside the room. There are only two table lamps on each side of the bed. Very dim .Almost impossible to unpack, pack properly and this is the only setback. Please install lights in the room.
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveller

We pay the payment through expedia, but when customer check in. The hotel's staff want to collect the payment from customer without check system properly. Besides, they said that we booking through booking.com. So please improve it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little bit of paradise in Siem Reap.
The hotel is absolutely lovely with a pool and streams running through. The staff were excellent and spoke English very well. I felt like I was in paradise. And, the food was fantastic. The hotel is a little way outside the town, but the staff take care of everything and arrange for a tuk-tuk whenever you need to go anywhere. And, coming back from town was easy and only $2. My only complaint is that they need to turn down the water pressure on the hose in the bathroom!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Quite nice but need to have more facilities such as cafe..

2/10 Terrible

alfred, t

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room smell sewer from the shower/toilet room
Dark, dark, dark ! Could hardly see ! Very poor lighting and it's so hard to see anything . Safety box closet is pitch dark need a torchlight to see

6/10 Okay

Verified traveller

Disliked: Cleanliness

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

6/10 Okay

Danny

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
No lift Hotel
No lift, need to use staircase to level 3

6/10 Okay

Ozzy Mick, Brisbane, AUSTRALIA

Liked: Staff & service
GOOD VALUE
I enjoyed my stay as this hotel was diagonally opposite from a swank hotel in Mid Valley Mall, where wealthier relatives were staying. Not much happening around here except for Mid Valley, which is a HUGE mall with a good variety of shops and eating places. For me, the most critical features are cost, cleanliness and comfort. Orion does well on all counts, but there is room for improvement. The aircon works, there's a TV if u insist, a safe, a jug, complimentary drinking water but no fridge, and the lighting is poor. The best experience was the helpfulness of the staff. My thanks to Jeff and the team. I will definitely be back if l need to stay in this part of K.L.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Close to Mid valley
The hotel cleanliness needs to be improved and the location is not that safe. It is really convenient to go shopping because Mid Valley is nearby. The rooms are not suitable for families though.

6/10 Okay

KHOO, Malaysia

Disliked: Property conditions & facilities
Overall is good, location is good. Less TV program to watch. Bathroom smiley. Circulation need to improve.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

jk tw , SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Room rate is cheap and the room is far more than u pay.. Worth to stay. Will go back again.

8/10 Good

Boon Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Kristine, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The service from the reception and the man that helped with luggage was great and friendly. The room itself was not. Stained curtains, stained bedding, stained and cracking walls. The bathtub was fabulous but the shower was horrible, broken and hard to manage inside the tub. Bad water pressure. WIFI didnt work most of our stay. No elevator so the stair climb was not fun. The only close thing to do was the Mid Valley Mall so be prepared to pay for taxis everywhere or a walk to the mall to spend money. Only place nearby to eat as well unless you are into 7-11 food. Taxis do not know where the hotel is either so was difficult to get back and cost extra as the driver searched and searched.

6/10 Okay

Yelyzaveta, Singapore

Liked: Staff & service
Disliked: Property conditions & facilities
Just average..
It was not my first time at this hotel...first one was around 4 years ago- which was very nice, everything was new...now the room was quite run down...towels-looks like only are rinsed, not washed properly...wifi not so strong...but the good thing - the location is good, walking distance to the mall and to mrt, which is big plus when you travel to KL...but be ready to wait for a train 30 minutes, which is very irritating as you wait for a train on the street without any fan...overall ok, suitable just for few nights stay..

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Convenient
Can walk leisurely and you still can reach midvalley within 5min,7E juz downstairs..

2/10 Terrible

Chin Khuan, Penang

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible night where I got no electricity at all. Still waiting for the clarification.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Friendly and helpful staffs. Nice design. However, cleanliness and can be improve.

6/10 Okay

lim

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
It can be better..
~all are great except the fact that the shower room is attached to the bedroom. Maybe due to the fact that the air cond is too near to the bathroom, it is easier to catch cold if someone is not alert and turn it off when you go for a shower. The room that i went to is the room at ground floor. ~the toilet air-wick should place on the top, but not just top of the toilet bowl. It spray on the person in the toilet.

6/10 Okay

Ooi

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel has friendly staffs. The room is not very clean. No lift. No Wifi when I stay 4 days there. Staff told me Wifi will available at night start from day 1, but the Internet still not available after I leave.

8/10 Good

mohd, malacca

Liked: Cleanliness, property conditions & facilities
nice
location so scary.

8/10 Good

Jenny, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orion Hotel Friendly hotel
The room was neat, nice and clean. The staff was super friendly and nice too. Its very near to Mid Valley and Robinson shopping mall with great shopping and food. We will sure recommend to friends and back for stay.

4/10 Poor

Daniel, Malacca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is ok bt outside of environment is bad at nite time. It hard to go some where. No food at nearby too

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orion is Awesome
I always blown by the rooms. Its my second stay with the hotel and like the first time, the hotel was always amazing. The staff also were soooo polite and I am happy enough with the stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

kim fah, Sawawak.

Liked: Staff & service
Hotel location
Hotel is near to the midvally shopping complex by walking distance.Staffs are helpful and friendly. There is a 7/11 next door. The only down side is the room is too dark, with brighter lighting will be best. Hotel is next to a high way so quite noisy.

4/10 Poor

Mitchell, Kuala lumpur

Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was nice but the room was in poor condition.

10/10 Excellent

tku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Mid Valley
A very nice hotel with friendly staff. The staff even helped me to bring my luggage to room. The room design is very unique. Just 5-10 min walk to Mid Valley.

8/10 Good

Stella, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for a night during our transit through mid valley. I like the hotel for its location. Very near the mall. The staff is very friendly n helpful.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed. Dodgy and dark (unlike website)
Dodgy dark. Not recommended.

8/10 Good

Chris, Johor Bahru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy hotel near to midvalley shopping mall
Hotel staff was friendly and helpful. Room was ok and cozy although was a bit small. But was suffice for a short stay. Midvalley mega shopping mall just cross the street. Very convenient for shoppers.

4/10 Poor

Mohamed, Maldives

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of Room
Room is not nice and not clean and room lights are very dark, and toilet also there is only 1 light

8/10 Good

Richard, Singapore

Liked: Cleanliness, staff & service, room comfort
Booking via Expedia
I booked two rooms via Expedia in Singapore. However, upon arrival, I was shocked that only one room was booked but two rooms payments were deducted. Lucky there was still vacant rooms still available. I will never book thru Expedia again. Disappointed

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good in general
Friendly staff, comfortable bed, and good wifi. The room is small. The sheets are not changed and cleaned every day. You can hear people talking outside your room at night.

8/10 Good

Gilbert, Penang

Liked: Staff & service, property conditions & facilities, room comfort
Nice Hotel
Its a nice boutique hotel situated on shop houses. Paid for the Amore Room which consists of two design namely the Orion and the Leo. The Orion is on level 2 and Leo we think is on level 3. All none smoking room. Room is approx 200sq foot. Its close to the Mid Valley. If you are coming from Mid Valley KTM Commuter ticket station turn right. Immediately on you right is the escalator going up to Mid Valley Mall. Don't use the escalator but walk straight to the road junction. Be careful while crossing the 30 feet wide expressway. Continue going straight for about 30 meter then go down the stairways until the pathway, turn right. (On your left is a Petron petrol station). On your right is a row of shop houses and a service road. The hotel is a corner unit at the end of the row of shop houses.

8/10 Good

KHOO, Penang

Liked: Cleanliness, staff & service, room comfort
Good
Overall is excellent! Will back again. But, less TV channels to watch and toilet drain not smooth flows.

8/10 Good

Jared, Singapore

Liked: Staff & service, room comfort
Orion Design Hotel Experience
Nice room. Good wifi signals. Big washroom. Traffic noise could be reduced if windows have double insulation. Could use with soap and shampoo dispensers instead of small tubes as more green. Bigger table and chair (not stool) that allows working on laptop and files. A digital clock would be good. Price should include breakfast. TV only 8/9 channels.

6/10 Okay

lee, JB

Liked: Cleanliness, staff & service
Shoplot boutique hotel near MidValley mall
Booked effortlessly via Expedia, price same as hotel walk-in rate so no savings there. Checkin was swift as desk staff prepares ahead for guests. Converted from a 3-storey corner shoplot, there is ample natural lighting into the rooms. Contemporary decor but a little cramped, but clean and well-equipped. Individual Aircon unit. 5mins walk from MidValley via an overhead bridge, but facing & right next to Federal Highway proved noisy. 7-11 next door. Crowded bus stop adjacent. 2 budget restaurants few shoplots away. Room electricity activated only via RFID Room card issued.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
was good but unhappy
was good but unhappy stay. have to change my room cos other tanent had requested which is the room im staying. force to move out n change to other room again.