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Reviews of Mardhiyyah Hotel and Suites

4.5 out of 5
Mardhiyyah Hotel and Suites
Persiaran Perbandaran Seksyen 14, Shah Alam

Reviews

8.2

Very good

Rating 10 - Excellent. 52 out of 144 reviews" "
Rating 8 - Good. 61 out of 144 reviews" "
Rating 6 - Okay. 19 out of 144 reviews" "
Rating 4 - Poor. 7 out of 144 reviews" "
Rating 2 - Terrible. 5 out of 144 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Aiman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Dr Noorsuhada Md

Stayed 3 nights in Jul 2023
Response from Reservation Department on 30 Nov 2023
Than you for your reviews, we look forward to welcome you again.Regards,

10/10 Excellent

sharifah ummairah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Jul 2023

8/10 Good

Hainny Haryaty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central area, great friendly staff, very helpful
Stayed 5 nights in May 2023

4/10 Poor

Wan Hasbi

Stayed 4 nights in Jun 2023

10/10 Excellent

Bin Hasibollah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Muslim friendly n good service
Stayed 1 night in May 2023

10/10 Excellent

Asuka

Liked: Cleanliness, staff & service, property conditions & facilities
Good

6/10 Okay

Alimazri

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall ok but got bad smell in the toilet..please make sure hygiene
Stayed 1 night in Sep 2022

10/10 Excellent

Noor Azlan

Stayed 1 night in Jun 2022

10/10 Excellent

Mokhtar

Stayed 2 nights in Jun 2022

6/10 Okay

Mohd Taufiq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Truly unsatisfied & unpleasant experience...
Truly unsatisfied stayed...booked or paid for a twin large beds (twin deluxe) end up with a single king size bed for 2adults & 2kids. Hotel offer either 1king size bed or 2single beds room. Not sure whos wrong but truly an unpleasant stay for my family.
Stayed 1 night in Feb 2022

10/10 Excellent

HASLINDA

Stayed 2 nights in Jan 2022

10/10 Excellent

Amirah

Stayed 1 night in Jan 2022

10/10 Excellent

Izaha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

8/10 Good

Azuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Tarmizi, Malaysia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent, the facilities were very good. A great place to stay in SA!
Stayed 1 night in Oct 2020

8/10 Good

SITI

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

SABARIA

Liked: Cleanliness, property conditions & facilities, room comfort
Clean Room n Gd breakfast. Location very quiet
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sooo much good changes from july when i came previously keep up! Good customer service too
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Please have a friendly smile those staff serve at check in counter
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service
We had to wait for 2 hours to until we get our room keys upon checking in. The rooms were not ready. And when the rooms were ready, the staffs did not call us. The keys were just there waiting for us. We had to requeue to get our keys. The rooms were worn down. I had a pillow without a pillow case and the pillow had stains. My window had a small gap which means that small insects can still come in. We ordered room service. It takes some time for them to deliver maybe because the hotel was fully booked. The problem is when the food finally came, the staff dropped a spoon. He picked up the spoon and put it back in the tray and served us anyway.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not add breakfast so I was wondering why does the hotel feedback to Expedia that breakfast was added?? The toilet is not clean. The bathtub have cracks on it. The shower hose is broken. The toilet bowl takes so Long to flush and the bed.. u can feel the spring and it makes my whole body itch. The key card, I don’t know how many times we have to change because once we leave, we can’t enter back to our room. This hotel just can’t be the best hotel in Shah Alam. It’s really bad.
Stayed 2 nights in Dec 2019

8/10 Good

Mohd Fisol

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location was good
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Azmi

Travelled with family
Liked: Cleanliness, room comfort
Prefered with breakfast
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomended
Stayed 2 nights in Oct 2019

8/10 Good

Saritaa kaur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Terence

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Nazlee

Liked: Cleanliness, staff & service, property conditions & facilities
I like the mosque view for sure and I just got to know that they have women's floor only. What I don't like and yet to explore is the facilities on 4th floor (gym, playroom, swimming pool) the floor is wet till inside the elevator and the playroom not so organised.
Stayed 1 night in Aug 2019

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
Heavily smoked-in room; unclean; broken services.
I stayed in a Deluxe Room for one night on business. I was very disappointed with the room I was given after check-in. On arriving in my non-smoking room, I found it (literally) filled with cigarette smoke. This was not just the residual smell of past smokers, but there had clearly been substantial cigarette smoking activity in the room in the past 2-3 hours prior to my arrival. Several drawers on desks had been left open, and the shower curtain and rod were left unattached lying on the floor. I requested a change of room, but waited nearly 45 minutes to be told of the change. Although I was given a gift (a small cake--pity, I don't eat cake) I found the combination of a heavily smoked-in non-smoking room, the lack of cleanliness, the broken services and the long delay unacceptable for a contemporary hotel. Checking out took an exceptionally long time to complete (15 minutes for what should have been a 1-2 minute process), causing delays for my meetings. Sometimes the word 'sorry' is not good enough; sometimes a refund would be expected for such poor quality.
Stayed 1 night in Aug 2019

10/10 Excellent

Nazlee, Batu pahat

Liked: Cleanliness, staff & service, property conditions & facilities
I like staying there because I can see Masjid Sultan Salahuddin. However the iron board is broken. The swimming pool, if only they have for children.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice....took away my stress
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and awesome
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and room is clean
Stayed 1 night in Jul 2019

10/10 Excellent

Noorhidayah, Selangor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disambut baik dgn staff mula sampai di pintu hotel.. Staff di kaunter juga sgt mesra & sangat mudah berurusan.. Bilik yg sgt selesa & bersih.. Swimming pool ada utk dewasa & kanak²..sgt menarik & selesa..Ada playground lagi utk kids.. Breakfast sgt sedap & banyak menu pilihan.. Overall memang terbaik & recommend to all..
Stayed 1 night in Jul 2019

8/10 Good

Nazri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. Near to town
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bilikkkk luas sangat. Selesa. Semua complete. Ada iron. So no need to call minta iron. View yg cantik mengadap masjid. Perfect. Just agak bising bila malam. Bunyi motor budak2 merempit. Boleh dgr sampai ting 16.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

AhmadNZ

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
delicious breakfast, pool need to be upgraded..put some sliders
Stayed 1 night in Jul 2019

10/10 Excellent

Zafran, Cyberjaya

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very strategic and good location in heart of Shah Alam city, walking distance to surrounding Mall, Shah Alam Convention Center, alfresco area plus also Dataran Shah Alam. Furthermore, love the foods, spacious room and the covered swimming pool with gym facilities. The great is with HALAL certified food from JAKIM and first halal friendly hotel in the Malaysia...hmm, lastly sorry to say that room ID was quite dated and the television picture very fuzzy and blurry.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend & definitely will stay next time!
Stayed 1 night in Jun 2019