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Reviews of System - Hotel Krakow

3 out of 5
System - Hotel Krakow
Josepha Conrada, 35, Krakow, Lesser Poland Voivodeship

Reviews

6.4
Rating 10 - Excellent. 34 out of 241 reviews" "
Rating 8 - Good. 68 out of 241 reviews" "
Rating 6 - Okay. 85 out of 241 reviews" "
Rating 4 - Poor. 29 out of 241 reviews" "
Rating 2 - Terrible. 25 out of 241 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Hotel was okay, clean and pleasant staff. If you’re wanting somewhere within walking distance to Krakow centre then this isn’t for you. Taxis ranged in prices from 19zl to 65zl. The most expensive we disagreed with the driver only to be told it was Sunday!!
Stayed 3 nights in Dec 2019

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Solo Getaway
Had an amazing short-term stay at System Hotel. The rooms were very clean, bathrooms in tip-top shape, and beds were super comfy. Would highly recommend for anyone looking for an affordable, yet great hotel to stay in Kraków.
Stayed 2 nights in Nov 2019

2/10 Terrible

Jack

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is easily the worst hotel I have stayed at in many years. It is located in a gas station parking lot along a crowded industrial highway surrounded by factories and warehouses, inconvenient to both downtown Krakow, any restaurants, and the airport. The room was tiny; to small to open a suitcase anywhere on the floor. We asked for a paid upgrade and were provided with a "deluxe" room that was at least a few square feet larger, still dismal but at least we could unpack. The bathroom was the absolute minimum that could be provided and be usable with a shower the size of a vertical coffin, a tiny sink, and maybe 10 square feet of total floor space. The carpet was badly stained. There was zero charm or character of any kind. Just going out to a restaurant required a taxi in and out of town, thus cancelling any possible savings from a lower room rate. Krakow is a a fascinating walking city and this place permits no access to anything without the virtue one may find if such a place was at least convenient to the airport which required another expensive cab fare. We resented being shunted here by Orbitz.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Nov 2019

6/10 Okay

Lukasz

2 stars
Hotel in all is maximum 2 stars
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Service was good, hotel condition was all right, but could have been better. Quite far from the city centre and not so well communicated with public transport
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean hotel with very comfy beds only downside was its location quite far from krakow main square required taxis all the time other then that for the price it was a okay.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't there moooooooooooordo XDDDDDDDDDDDdDdDDD
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Elizabeth, Corpus Christi, TX

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was very nice and professional. They were extremely helpful with calling taxis and giving me pointers on where to get my currency exchanged. The breakfast was good as well. What I didn’t like and they should perhaps put this on their website is there is no air conditioning in the entire facility! Yes, I was given a fan but being from America, we’re used to A/C. I sweat easily. So opening a window did me no justice.
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Reception and Restaurant were nice and staff were friendly. That misled me to think room would be fine. Bathroom tiny, poo splashes on wall, not clean in shower or sink. Slippy floor. Bedroom small and very hot and humid, no aircon and poky little window with poor quality blind. 1 pillow and 2 single duvets on a double bed. Exposed wiring in one over bed light, other didn’t work. Carpet badly stained. Dark dingy hallway on 1st floor. Noisy right next to road with motor cycles racing up and down at night. Came in last night to a an aggressive argument looking like fight about to break out in the restaurant and lots of shouting. Poor quality, poor example of 3 star facility. Don’t waste your money - go somewhere else.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Feb 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

6/10 Okay

Stuart, England

Liked: Staff & service, property conditions & facilities
Dagmara Dobrianski was amazing so helpful and happy.
Stayed 3 nights in Oct 2018

6/10 Okay

AJ, Sydney, Australia

Liked: Cleanliness, staff & service
The staff where lovely. Breakfast was awesome. room was small, but had was any single or solo person would need. No fridge, but that was okay for me and my mate for 3 days.
Stayed 3 nights in Jul 2018

2/10 Terrible

h, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Outdated, horrible, broken, beds were never made, dirty laundry left in corridors all week and springs sticking out of the mattress. No air con and no blinds or curtains. Rude staff, horrible place, only good thing was it was very close to shops and a bus stop.
Stayed 4 nights in Jul 2018

6/10 Okay

sanchia, wales

Disliked: Staff & service
Nice room, close to a petrol station
Hotel is far to walk from town but only 10 minutes in the car. Showers are very small and our shower head was broken need to balance it to stand up and couldn’t move it then. Also our sink smelt once we ran the water! The staff were okay there was one girl I am unsure of her name who was very rude she try to force us to go on the tours and try to charge us £150 each! When it was only £60. She made the stay uncomfortable to the point where we went out and came back when she had finished! Other staff were nice but barely spoke English so struggled to understand us. Also very nosiey rooms. You can hear everything in the rooms. Reception area very nice. A lift to take to take you up the stairs and it’s a 12pm check out which is always good.
Stayed 2 nights in Jul 2018

10/10 Excellent

paul, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Had a good time,staff friendly at reception and restaurant,I would stay again.
Stayed 3 nights in Jul 2018

10/10 Excellent

JORGE, Halifax Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is nice, difficult to find it out though, good hotel.
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff extremely rude and unhelpful. Barely spoke any English and room was horrific. At night children running and screaming up and down hallway. Breakfast staff very rude and dismissive as well.
Stayed 2 nights in May 2018

6/10 Okay

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort
Two night stay here at System Hotel. The price of the room was great but the old adage “you get what you pay for” applies here! Extremely small room and bathroom ((( beds were not comfortable. Located about 20 by bus to City Square

6/10 Okay

Verified traveller

Very basic but for the price it was relatevely good! About ten minutes from the centre of krakow.
Stayed 2 nights in Apr 2018

8/10 Good

sibro, liverpool uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
Couldn’t fault the place yes it’s small and basic but it’s clean and staff extremely friendly
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Boys holiday
Ideal if your on a trip with the boys. Wouldn't recommend for couple . You are on the side of the motor way but there is a huge shopping mall about 10 minutes walk with lots of places to get food. It cost 20 to 30 zl to get a taxi to main square. Hotel staff are not the best .
Stayed 3 nights in Nov 2017

10/10 Excellent

Danielle, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for money
Stayed at System Hotel for 4 nights, bed was extremely comfortable and staff were friendly and helpful, ordering us a taxi every morning. A little distant from the town but taxi's were fairly cheap. Our room was cleaned every day and were a good size. Also warm considering the outdoor temperature.
Stayed 4 nights in Oct 2017

10/10 Excellent

robyn , uk

Liked: Cleanliness, property conditions & facilities, room comfort
Very good, cheap hotel
This hotel was great - it was quiet and clean. It’s a little way out of the centre and the staff can be a little abrasive but I really liked it. Would definitely recommend.
Stayed 5 nights in Oct 2017

6/10 Okay

bill, scotland

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great hotel if you dont like sleep
We were on the bottom floor and unfortunately got no sleep the 4 nights we were there. You can hear absolutely everything going on at reception and dinner hall. So much so that i could hear my neighbour next door violently throwing up at 4am. They give you 1 towel per person which has to last you your entire stay, not being cleaned once.
Stayed 4 nights in Aug 2017

6/10 Okay

jinty, scotland

Liked: Property conditions & facilities, room comfort
Quiet location and easy access to public transport
Pleasant stay at this hotel not too far from the main square plenty to do food good would visit krakow again
Stayed 4 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Sink blocked and water wouldn't drain.. plug would not open .. reported and plug just taken out .. water still would not drain!! Light bulb out as enter room .. reported and in four days not replaced. Shower head loose again reported .. not fixed in four days Light over bed insecure and broken Rooms very dusty
Stayed 4 nights in Jun 2017

2/10 Terrible

chris, canada

Disliked: Staff & service, property conditions & facilities, room comfort
very noisy please avoid this hotel
noisy noisy noisy there is nothing more to say stay away from this hotel
Stayed 1 night in May 2017

6/10 Okay

Yevgen, Ukraine

Liked: Staff & service
cheap hotel in good location
best part of this hotel is staff. weak part is condition of the rooms.

6/10 Okay

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as bad as reviews say
I stayed in quality system for 4 nights, the hotel is clean, just a little dated. The rooms are small but you get what you pay for and you're only there to sleep and shower. The only problem was having to get a taxi to the square and back everyday which ranged from 25-50 zloty each time

4/10 Poor

Taylor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't kid yourself
Don't pretend otherwise - this hotel is a dump. It meets the bare minimum requirements for to sleep in it, on a night where I'm very tired and have limited options. The beds are old and too soft. Linens are clean, but the rest just meets bare minimum standards. Just clean enough, I guess. You get what you pay for.

6/10 Okay

Andy, Wroclaw

Liked: Staff & service
Disliked: Cleanliness, room comfort
It is cheap.
This is a cheap hotel so there was no expectations at all but still some things could've been better. They clean the room before you checkin and after you checkout.

10/10 Excellent

Bozena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

P K, London

Liked: Cleanliness, staff & service, room comfort
Decent for short budget stay. Very good price.
Decent hotel but very far from being luxury. There was only one small window in our twin bed room, not much light coming in. In general: great for short budget stay, if looking for comfort during longer stays - choose different hotel imo.

8/10 Good

Ian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Krakow
A little bit out of town, but was cheap enough in a taxi. The staff were very helpful. A selection of cafe's and shops across the road. The room was ok, it was clean and warm.

6/10 Okay

Verified traveller

Liked: Room comfort
good food
The card which has the purpose of opening the door actually didn't work. You had to go down the stairs over and over again to activate your card. Food was good.

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Steph, Wales, UK

Liked: Cleanliness, room comfort
Out of the way but suited for what we needed!
The hotel was out the way of the centre of Krakow. But we just needed a room to bed down for the night. It was clean, beds were comfortable and the room was okay. We visited this week and with the temperature it did make it uncomfortable. Room could benefit from a fan or ac system.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ashfaque, Dhaka

Liked: Staff & service, property conditions & facilities, room comfort
good
fabulous

6/10 Okay

matt, hampshire

Liked: Staff & service
Cheap enough and convenient
It was cheap enough to get a taxi to the city centre. Rooms were adequate. Breakfast was good. Staff were very helpful.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
the hotel with very reasonable price and quality
It is very reasonable for what i have paid. I'm satisfied and happy. Will definitely do it again.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

4/10 Poor

Ross, Edinburgh

Liked: Staff & service
Ok for one night
I was there for one night room was alright but late in the night was loud people going back and forth and 1 trying to get in to my room for the price though was worth a one night stay