See all properties
Save

Crystal Suites Chez Helena

3.5 star property
Comfortable central aparthotel connected to the convention centre in Kraków City Centre

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Crystal Suites Chez Helena

Photo gallery for Crystal Suites Chez Helena

Deluxe Room, Courtyard View | 1 bedroom, pillow-top beds, in-room safe, individually decorated
Deluxe Room, Patio | Terrace/patio
Front of property
26-inch LCD TV with satellite channels, TV, iPod dock
Deluxe Room, Patio | Private kitchenette | Fridge, microwave, stovetop, dishwasher

Overview of Crystal Suites Chez Helena

Reviews
9.8

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • KitchenKitchenKitchen
  • WasherWasherWasher
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
ul. Szeroka 14, Kraków, Lesser Poland, 31-053
  • Popular LocationRoyal Road10 min walk
  • Popular LocationMain Market Square16 min walk
  • Popular LocationOskar Schindler Factory17 min walk
  • AirportKraków (KRK-John Paul II - Balice)27 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Family Penthouse, Kitchenette

Family Penthouse, Kitchenette | Private kitchenette | Fridge, microwave, stovetop, dishwasher

Family Penthouse, Kitchenette

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 58 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Room, Courtyard View

Deluxe Room, Courtyard View | 1 bedroom, pillow-top beds, in-room safe, individually decorated

Deluxe Room, Courtyard View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, Patio

Deluxe Room, Patio | 1 bedroom, pillow-top beds, in-room safe, individually decorated

Deluxe Room, Patio

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Reception
AC Hotel by Marriott Krakow
Pool
Spa
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (263)
The price is ₹12,807
per night
₹13,832 total
includes taxes & fees
3 May - 4 May
AC Hotel by Marriott Krakow

About the area

Kraków

Located in Kraków City Centre neighbourhood, Crystal Suites Chez Helena is connected to a railway/underground station. Wawel Castle and Oskar Schindler Factory are cultural highlights, and some of the area's notable landmarks include Royal Road and Wieliczka Salt Mine. Looking to enjoy an event or a game while in town? See what's happening at Cracovia Stadium or Tauron Arena Kraków.
Visit our Kraków travel guideOpens in a new window
View more Aparthotels in KrakówOpens in a new window

What's nearby

  • Royal Road - 10 min walk
  • Main Market Square - 16 min walk
  • St. Mary's Basilica - 17 min walk
  • Wawel Castle - 17 min walk
  • Oskar Schindler Factory - 17 min walk

Getting around

  • Turowicza Station - 6 min drive
  • Kurdwanów P+R Station - 7 min drive
  • Kraków (KRK-John Paul II - Balice) - 27 min drive

Restaurants

  • Hamsa - 1 min walk
  • Szklanki - 2 min walk
  • Ulica Krokodyli. Pub, kawiarnia - 1 min walk
  • Awiw - 1 min walk
  • Bagelmama - 2 min walk

About this property

Entire place

Crystal Suites Chez Helena

Comfortable central aparthotel connected to the convention centre in Kraków City Centre
Along with express check-out, this smoke-free aparthotel has tour/ticket assistance and multilingual staff. WiFi in public areas is free. Other amenities include a front desk safe. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences, such as a washing machine and a coffee/tea maker. Housekeeping is available on request.
Crystal Suites Chez Helena offers 5 air-conditioned accommodations with iPod docking stations and a safe. This individually decorated and furnished accommodation includes desks and dining tables. Beds feature pillowtop mattresses. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 26-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on request and in-room massages can be requested.

Languages

English, Polish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Car not required

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed
  • High chair

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Electric kettle
  • Toaster
  • Cleaning supplies
  • Paper towels

Dining

  • Daily buffet breakfast available 8:00 AM–noon for a fee: PLN 35 for adults and PLN 35 for children
  • Dining table

Bedrooms

  • Pillow-top mattress
  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall shower head
  • Towels provided
  • Shampoo
  • Hairdryer
  • Toilet paper
  • Free toiletries
  • Soap

Living spaces

  • Living room

Entertainment

  • 26-inch LCD TV with satellite service
  • iPod docking station
  • CD player

Laundry

  • Washing machine
  • Laundry detergent

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairwells
  • Hardwood flooring in room
  • No lifts
  • 1 steps to reach property
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Safe at front desk
  • In-room massages
  • Virtual front desk

Location highlights

  • Connected to the convention centre
  • Connected to a shopping centre
  • Connected to a railway/underground station
  • Near the airport
  • In the city centre
  • In the entertainment district
  • In the historical district
  • Near outlet shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 rooms
  • 3 floors
  • 1 building
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in time starts at 1:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PLN 35 for adults and from PLN 35 for children
  • Airport shuttle fee: PLN 129 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 129 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property does not have any lifts
A car is not required for transport to and from this property

Property is also known as

Crystal Suites Chez Helena
Crystal Suites Chez Helena Apartment
Crystal Suites Chez Helena Apartment Krakow
Crystal Suites Chez Helena Krakow
Crystal Suites Chez Helena Kr
Crystal Suites Chez Helena Kraków
Crystal Suites Chez Helena Aparthotel
Crystal Suites Chez Helena Aparthotel Kraków

Frequently asked questions

Is Crystal Suites Chez Helena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crystal Suites Chez Helena?

This property doesn't offer parking.

What time is check-in at Crystal Suites Chez Helena?

Check-in begins at 1:00 PM. Late check-in is available during limited hours.

What time is check-out at Crystal Suites Chez Helena?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Does Crystal Suites Chez Helena provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 129 per vehicle applies.

Where is Crystal Suites Chez Helena located?

Located in Kraków City Centre, this aparthotel is within a 15-minute walk of Remu'h Synagogue and Royal Road. Main Market Square and Wawel Castle are also within 1 mile (2 km).

Crystal Suites Chez Helena Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 32 out of 36 reviews" "
Rating 8 - Good. 2 out of 36 reviews" "
Rating 6 - Okay. 2 out of 36 reviews" "
Rating 4 - Poor. 0 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, property conditions & facilities
The Crystal Suites Chez Helena Is a very unique lodging opportunity. It was a portion of the home of Helena Rubenstein (famous for cosmetics products) and a unique peek into where she lived in her youth. The unit was modernized with a new bathroom and kitchenette, in a nice neighborhood within walking distance to the old city and with casual restaurants and live acoustic music very nearby. Anna, the manager was great at welcoming us and arranging transportation to the airport after our short stay. I would definitely stay there again if the opportunity becomes available.
Stayed 2 nights in Sep 2023

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location. Owner extremely helpful. Had a wonderful stay. Definitely recommend.
Stayed 7 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though we arrived much later then expected, Christopher was very attentive, helpful and communicative.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 4 nights in Oct 2019

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing stay!
An amazing . Could not fault anything about this place. The staff were extremely helpful; even showing me to my room and carrying my bag (I was on my own and my bag was super heavy, coupled with no elevator!). I forget the name of the gentleman who showed me around but he was superb. Location is excellent and the apartment had everything you need - decent bed, great shower and facilities. The extra touches such as coffee and tea, just went above and beyond anywhere I have stayed before. I will definitely be recommending this place to everyone and for the price, it was a bargain. Thank you for a great stay. KR, Miss L Whittingham.
Stayed 5 nights in Oct 2019

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
Amazing hotel, really friendly and helpful staff, decor is fab, located in Jewish quarter, our room overlooked the main road and just above the restaurants, at night we could hear the live band playing to 10 but it was great to hear the traditional music added to the ambience of the hotel, we will be back
Stayed 2 nights in Oct 2019

10/10 Excellent

Joette

Stayed 5 nights in Oct 2019

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Krakow stay
Great place to stay right in the heart of the old jewish quarter, apartments are lovely, clean and well equipped stayed in the courtyard apartment. The staff were friendly and helpful would definitely stay here again.
Stayed 4 nights in Sep 2019

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Stayed 4 nights in Sep 2019

10/10 Excellent

Kel

Liked: Cleanliness, amenities, property conditions & facilities
Lovely property in a central location. Courtyard facing room was extremely quiet. Note that there are two crystal suites on opposite sides of the town, I found out the hard way unfortunately.
Stayed 3 nights in Sep 2019