BBQ/picnic Area

Reviews of Taj Bengal

5 out of 5
Taj Bengal
34 B Belvedere Road Alipore, Kolkata, West Bengal

Reviews

9.2

Wonderful

Rating 10 - Excellent. 214 out of 297 reviews" "
Rating 8 - Good. 53 out of 297 reviews" "
Rating 6 - Okay. 20 out of 297 reviews" "
Rating 4 - Poor. 5 out of 297 reviews" "
Rating 2 - Terrible. 5 out of 297 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abhirupa

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer Service , very reliable . Clean .
Stayed 1 night in Feb 2024
Response from Arnab on 13 Mar 2024
Dear Mr. Mukherjee,Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and cordial service
Stayed 3 nights in Feb 2024
Response from Arnab on 13 Mar 2024
Dear Mr. Jaiswal, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 Excellent

Srilekha

Liked: Cleanliness, staff & service, property conditions & facilities
Service for the hotel.
Stayed 2 nights in Feb 2024
Response from Arnab on 13 Mar 2024
Dear Ms. Paul, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

8/10 Good

Kok Pin

Business traveller
Liked: Staff & service
Overall staff services are excellent. Hotel lobby look grand but the rooms to have some renovation. It very old and the room design I would say very not match. Housekeeping team need to improve the cleanliness, found previous guest hairs still in the room floor and toilet.
Stayed 2 nights in Feb 2024
Response from Arnab on 13 Mar 2024
Dear Mr. Yew,Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are privileged to enjoy the goodwill of our guests, and have always benefited from their advice, suggestions and feedback. Rest assured that we are addressing this with the team, and that we will do all that it takes to ensure these do not recur. We look forward to an opportunity to be of service again, and would request you to let us know when you plan to visit. It would be a pleasure to welcome you back, and I am confident that you will experience our best hospitality on all your future visits.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 Excellent

Gurudas, ISELIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality & Services of all the staff members was the best part of our stay
Stayed 9 nights in Jan 2024
Response from Arnab on 14 Feb 2024
Dear Mr. Sarkar, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 Excellent

Abhirupa

Liked: Staff & service, property conditions & facilities
I love everything about this hotel . I am a regular . Twice a year I come over and stay here . They are very dependable , I get off at night and I know my transportation for the hotel is waiting for me . Also you will meet a gentleman at the airport who works for the airport and Taj I believe who will make sure you get in the car safe and sound . This is an amazing hotel , every one is so professional and friendly Love it
Stayed 1 night in Feb 2024
Response from Arnab on 14 Feb 2024
Dear Mr. Mukherjee, Greetings from Taj Bengal!It was a pleasure to have you with us. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, real luxury
Stayed 2 nights in Jan 2024
Response from Arnab on 30 Jan 2024
Dear Mr. Kumar, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 Excellent

Gurudas, ISELIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Arnab on 30 Jan 2024
Dear Mr. Sarkar, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 Excellent

Gurudas, ISELIN

Travelled with family
Liked: Amenities
, Food quality and staffs are excellent. Cleanliness around surrounding vicinity needs to be improved.
Stayed 2 nights in Jan 2024
Response from Arnab on 27 Jan 2024
Dear Mr. Sarkar, Greetings from Taj Bengal!It was a pleasure to have you with us. We are privileged to enjoy the goodwill of our guests, and have always benefited from their feedback. Rest assured that we are addressing this with the team, and that we will do all that it takes to ensure these do not recur. It would be a pleasure to welcome you back, and I am confident that you will experience our best hospitality on all your future visits.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 Excellent

Chowdhury, Temple City

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tapan the guard downstairs was great
Stayed 2 nights in Jan 2024
Response from Arnab on 19 Jan 2024
Dear Mr. Chowdhury, Greetings from Taj Bengal!It was a pleasure to have you with us. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with Tapan.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 Excellent

Yachneet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hospitality
Taj ness !! Never lets anyone down . Perfect hospitality!
Stayed 1 night in Jan 2024
Response from Arnab on 10 Jan 2024
Dear Mr. Pushkarna, Greetings from Taj Bengal!It was a pleasure to have you with us. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them.On behalf of the team, it gives me great pleasure to extend our greetings and best wishes to your family and you in the New Year.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 Excellent

Chitra

Stayed 1 night in Sep 2023
Response from Arnab on 10 Jan 2024
Dear Ms. Subramanian,Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. On behalf of the team, it gives me great pleasure to extend our greetings and best wishes to your family and you in the New Year.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 Excellent

Ritu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene Surroundings
Surrounded by greenery this property is close to Park Street and Victoria Memorial right opposite Zoo. This makes it convenient for work and pleasure activities. Staff is very helpful and friendly. Food is awesome. Indeed one of the best places to stay in Kolkata.
Stayed 2 nights in Dec 2023
Response from Arnab on 10 Jan 2024
Dear Mr. Dhamija, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. Thank you also for your heart warming appreciation of our colleagues who were delighted to receive your approval of the service and food they prepared. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.On behalf of the team, it gives me great pleasure to extend our greetings and best wishes to your family and you in the New Year.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 Excellent

Jaywant

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot beat Taj's attention to detail and their customer service.
Stayed 4 nights in Dec 2023
Response from Arnab on 10 Jan 2024
Dear Mr. Nitturkar, Greetings from Taj Bengal!It was a pleasure to have you with us. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them.On behalf of the team, it gives me great pleasure to extend our greetings and best wishes to your family and you in the New Year.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 Excellent

Ilin

Stayed 2 nights in Dec 2023
Response from Arnab on 21 Dec 2023
Dear Mr. Sen, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We look forward to be of service again in the future.Kind regards,Team Taj Bengal, Kolkata

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
I requested a non smoking room and was told upon arrival that they only had smoking rooms. I would’ve switched to a different hotel but it was nearly 1am so had no choice. Woke up in the morning with a headache from the engrained smoke smell.
Stayed 1 night in Nov 2023
Response from Saurabh on 20 Dec 2023
Dear Mr. Singh, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are privileged to enjoy the goodwill of our guests, and have always benefited from their feedback. Please accept my sincere apologies for the inconvenience you faced, and my assurance that we will be addressing this with the team, and that we will do all that it takes to ensure these do not recur. We look forward to an opportunity to be of service again, and would request you to let us know when you plan to visit. It would be a pleasure to welcome you back, and I am confident that you will experience our best hospitality on all your future stays. With regards, Saurabh Mitra Director of Rooms

10/10 Excellent

Ritu

Stayed 2 nights in Nov 2023
Response from Arnab on 20 Dec 2023
Dear Mr. Dhamija,Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We look forward to be of service again in the future.Kind regards,Team Taj Bengal, Kolkata

10/10 Excellent

Rana, raleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful hair salon experience. Manu and Depanita were superb. My daughter and I had a top notch salon service.
Stayed 1 night in Nov 2023
Response from Arnab on 20 Dec 2023
Dear Mr. Mukerji, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We look forward to be of service again in the future.Kind regards,Team Taj Bengal, Kolkata

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing. I contacted the concierge several times to ask for information and to arrange airport transfers and a city tour and they responded quickly. There was always someone there to help if I had any questions. Sanjib, the concierge, was superb and came and found me to check everything was OK and to ask if there was anything else I wanted to do. My driver Aftab was excellent. A very good driver and companion in the car. Also Debojyoti on the travel desk made sure everything happened on time and as planned. An excellent stay. Would recommend for the level of service.
Stayed 4 nights in Nov 2023
Response from Arnab on 16 Nov 2023
Dear Mr. Jones,Thank you for sharing your review with us.We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with Sanjib, Aftab and Debojyoti. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again. Please do let me know of any assistance that I may be of personally.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 Excellent

Ansuman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hostels in the world. Luxurious, excellent food, extremely helpful and professional staff, unparalleled services, unbearable prices. Thank you very much Taj Bengal, we had an excellent stay in Kolkata
Stayed 3 nights in Nov 2023
Response from Arnab on 16 Nov 2023
Dear Mr. Datta, Greetings from Taj Bengal!It was a pleasure to have you with us. Thank you for your heart warming appreciation of our colleagues who were delighted to receive your approval of the service and food they prepared. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 Excellent

Varda

Stayed 1 night in Oct 2023
Response from Arnab on 3 Nov 2023
Dear Ms. Taneja,Thank you for sharing your review. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again. Please do let me know of any assistance that I may be of personally.Warm regards,Arnab ChatterjeeGeneral Manager

8/10 Good

Raja

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was enjoyable and the customer service was impeccable. The only issue was the damp and mould smell in the room including the bed linens and pillows. It triggered allergies and we coughed and sneezed throughout our stay. We got an air purifier that helped a little.
Stayed 3 nights in Oct 2023
Response from Arnab on 28 Oct 2023
Dear Mr. Sen,Greetings from Taj Bengal!It was a pleasure to have you with us. We are privileged to enjoy the goodwill of our guests, and have always benefited from their advice, feedback and suggestions, and I am grateful to you for bringing your concerns to our attention. Please accept my apologies. We look forward to an opportunity to be of service again, and would request you to let us know when you plan to visit. It would be a pleasure to welcome you back, and I am confident that you will experience our best hospitality on all your future visits. We look forward to be of service again.Warm regards,Arnab ChatterjeeGeneral Manager

6/10 Okay

harikumarreddy

Travelled with family and small children
Liked: Staff & service
Location is Good, Food Taste is Bad
Stayed 2 nights in Oct 2023
Response from Nitin on 28 Oct 2023
Dear Mr. Munnangi, Greetings from Taj Bengal!It was a pleasure to have you with us. I am grateful to you for bringing your concern to our attention which we have noted, and will look into.It would be a pleasure to welcome you back, and I am confident that you will experience our best hospitality on all your future visits. We look forward to be of service again.Warm regards,Nitin Mathur Executive Chef

10/10 Excellent

Soumen

Stayed 1 night in Oct 2023
Response from Arnab on 16 Nov 2023
Dear Mr. Chowdhury, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for your kind review, which we acknowledge and will share with all our colleagues.We are grateful for the confidence and trust reposed in us, and look forward to be of service again.Warm regards,Arnab ChatterjeeGeneral Manager

8/10 Good

JOYEETA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Arnab on 10 Oct 2023
Dear Ms. Chatterjee, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

6/10 Okay

PRADIP

Stayed 5 nights in Sep 2023
Response from Arnab on 4 Oct 2023
Dear Mr. Ghosh, Greetings from Taj Bengal!It was a pleasure to have you with us. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 Excellent

Pabitra

Stayed 5 nights in Sep 2023
Response from Arnab on 30 Sept 2023
Dear Mr. Roy,Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 Excellent

Chitra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at Taj Bengal
We had a great time at Taj Bengal. The staff are exceptional - from the door man to the reception and housekeeping. Very courteous and obliging. Overall, our stay was very pleasant. Also given very good and efficient service at the salon by Manu n Diwa
Stayed 4 nights in Sep 2023
Response from Arnab on 25 Sept 2023
Dear Ms. Subramanian,Greetings from Taj Bengal!It was a pleasure to have you with us. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

2/10 Terrible

Amitabh

Stayed 1 night in Sep 2023
Response from Arnab on 19 Sept 2023
Dear Mr. Ray,Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We appreciate the feedback received and may I request you to kindly share your preferred number or e-mail us at tbhgm.cal@tajhotels.com to let us know in detail about any inconvenience that you have faced during your visit as we have noticed an opportunity for improvement.Looking forward to hearing from you.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 Excellent

Karan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service par excellence
Excellent stay. From the moment we checked in to checkout, the staff went over and above to give us the incomparable Taj experience. The room was impeccable and cleaned with care and thoughtfulness. Would not think twice to come back here. Bimal, Alpan, Nunet (?), Wazim, and everyone at front desk, Nizam at the restaurant, the housekeeping staff, every single staff at this property made sure to give us an extremely comfortable and luxurious stay - a big thank you!
King premium room with view
Independence Day decor
King club room one up from the premium
Stayed 2 nights in Aug 2023
Response from Arnab on 21 Aug 2023
Dear Mr. Bakshi,Thank you for choosing to stay at Taj Bengal, and for sharing your feedback with us.It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the overall hotel’s facilities and services, and had a comfortable stay. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with Bimal, Alpan, Nunte, Wazim and Nizam.We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that your guests and you experience our best hospitality on all your stays. Please do let me know if I could be of any assistance at Taj Bengal.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 Excellent

RASHID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and unwind
Stayed 1 night in Aug 2023
Response from Arnab on 11 Aug 2023
Dear Mr. Zaman, Greetings from Taj Bengal!It was a pleasure to have you with us. Thank you for your kind appreciation of our colleagues who were delighted to receive your approval of their service. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

8/10 Good

Vineet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TAJ = CLASS
Taj is a beautiful property with a huge legacy behind it. It's quintessential Taj and Very much Bengal not just because of it's location but the ethos it carries, the food, the people, the culture and the warmth. Always a pleasure to stay at a Taj property.
Stayed 1 night in Jul 2023
Response from Arnab on 11 Aug 2023
Dear Mr. Gupta,Greetings from Taj Bengal!It was a pleasure to have you with us. Thank you for your heart warming appreciation of our colleagues who were delighted to receive your approval of the service and food they prepared. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

8/10 Good

Sai prasad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay
Had fantastic experience and hospitality is splendid Food quality is amazing n cleanliness is exemplary
Stayed 3 nights in Jul 2023
Response from Arnab on 11 Aug 2023
Dear Mr. Ponnada,Greetings from Taj Bengal!It was a pleasure to have you with us. Thank you for your heart warming appreciation of our colleagues who were delighted to receive your approval of the service and food they prepared. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was excellent
Stayed 2 nights in Jun 2023
Response from Arnab on 23 Jun 2023
Dear Guest,Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeHotel Manager

10/10 Excellent

srikanth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
stay and hospitality were so good
Stayed 1 night in Jun 2023
Response from Arnab on 14 Jun 2023
Dear Sir,Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeHotel Manager

10/10 Excellent

Maahes

Stayed 2 nights in Apr 2023
Response from Arnab on 8 May 2023
Dear Mr. Chandiras,Greetings from Taj Bengal!It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits.It is our sincerest wish and hope that you, and your family, relatives, friends, colleagues, and their families stay well and safe.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeHotel Manager

4/10 Poor

Basundhara

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was good at first glance, but soon we realized the maintenance they do is close to zero for the rooms. We were very surprised to see they have flies and mosquitos inside the room. The bathroom vent was not working and faucet was leaking water. Water clogged in bathtub. We kept calling front desk, they said they sent technician who will arrive shortly, but nobody cared to show up for an entire day. I would say the breakfast even seemed pretty standard considering what similar 5-7 star hotels in Kolkata nowadays arrange for. I have stayed in Grand, Peerless inn, Novotel and many other hotels before and compared to all of those I had a huge expectation from the Taj, which I thought was obvious considering the heritage and the brand name. But I left with a heavy heart and disappointment. The next day before I left the room, noted everything in a piece of paper and kept it on the table for room service. I came back and found the head of room service manager I believe, he personally took care of the things I have complained on my note and fixed those in the room. They even found a hole in the window, the reason why insects were there in the room.
Response from Saurabh on 8 May 2023
Dear Ms. Dey, Thank you for visiting Taj Bengal, and it was a pleasure to have you with us. We are privileged to enjoy the goodwill of our guests, and have always benefited from their advice, feedback and suggestions, and I am grateful to you for bringing your concerns to our attention. Please accept my sincere apologies for the inconvenience you faced, and my assurance that we will be addressing this with the team, and that we will do all that it takes to ensure these do not recur. We look forward to an opportunity to be of service again, and would request you to let us know when you plan to visit. It would be a pleasure to welcome you back, and I am confident that you will experience our best hospitality on all your future visits. We look forward to be of service again in the future. With regards, Saurabh MitraDirector of Rooms

10/10 Excellent

Pallavi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hospitality
Trip was excellent, I absolutely enjoyed chatting with the duty manager, Mr. Bimal. Would love to come back again to visit just to enjoy the hospitality. Thanks very much Mr.Bimal.
Stayed 1 night in Apr 2023
Response from Arnab on 8 May 2023
Dear Ms. Raje,Greetings from Taj Bengal!It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services. Thank you also for your heart warming appreciation of my colleague Bimal. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them.We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits.It is our sincerest wish and hope that you, and your family, relatives, friends, colleagues, and their families stay well and safe.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeHotel Manager

10/10 Excellent

Pranab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Response from Arnab on 5 Apr 2023
Dear Mr. Ray, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to being of service again, and ensuring that you experience our best hospitality.Warm regards,Arnab ChatterjeeHotel Manager

10/10 Excellent

priyamvada

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Arnab on 20 Mar 2023
Dear Ms. Sharma, Thank you for choosing to stay at Taj Bengal, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits. Once again, thank you for your visit and feedback, and please do let me know of any assistance that I may be of personally.Warm regards,Arnab ChatterjeeHotel Manager

10/10 Excellent

Abhirupa

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is amazing. For me this is the hotel to be at. When I arrive in Kolkata, India , this is the hotel of my choice . This is my sancuary. Just amaizing.
Stayed 1 night in Feb 2023
Response from Arnab on 20 Mar 2023
Dear Mr. Mukherjee, Greetings from Taj Bengal Kolkata! It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay.We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them. There can be no greater compliment for us than the fact that our guests choose to return to us. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your stays.Once again, thank you for your visit and feedback, and please do let me know of any assistance that I may be of personally.Warm regards,Arnab ChatterjeeHotel Manager

10/10 Excellent

Shivi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One word describes the experience, pamper. They treat you like they have known you for years and every wish is their command. Absolutely, the best experience ever.
Stayed 3 nights in Mar 2023
Response from Arnab on 13 Mar 2023
Dear Ms. Fotedar, Thank you for choosing to stay at Taj Bengal, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services. Thank you also for your heart warming appreciation of our colleagues. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits. Please do let me know of any assistance that I may be of personally.Warm regards,Arnab ChatterjeeHotel Manager

10/10 Excellent

Saifuzzaman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous as always Taj hospitality is the best.
Stayed 4 nights in Mar 2023
Response from Arnab on 13 Mar 2023
Dear Mr. Chowdhury, Thank you for choosing to stay at Taj Bengal, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services.We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits. Please do let me know of any assistance that I may be of personally.Warm regards,Arnab ChatterjeeHotel Manager

10/10 Excellent

Nazli

Liked: Staff & service, amenities, property conditions & facilities
Excellent service, the location is a little distant from central areas
Stayed 2 nights in Feb 2023
Response from Arnab on 16 Feb 2023
Dear Ms. Kibria,Thank you for visiting Taj Bengal, and it was a pleasure to have you with us. I am happy to learn that the convenience of our proximity to the city, owing to the hotel’s location was an added advantage for you during your visit. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeHotel Manager

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Kolkata
Lovely hotel and fantastic room. Bed is really comfortable and room is spacious. Service is good and amenities are fantastic. Would definitely come again.
Stayed 1 night in Feb 2023
Response from Arnab on 16 Feb 2023
Dear Ms. Angullia,Thank you for visiting Taj Bengal, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeHotel Manager

10/10 Excellent

Abhirupa

Stayed 1 night in Feb 2023
Response from Saurabh on 10 Mar 2023
Dear Mr. Mukherjee, Thank you for choosing to stay at Taj Bengal, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services. We look forward to being of service again, and ensuring that you experience our best hospitality on all your stays. Once again, thank you for your visit and feedback, and please do let me know of any assistance that I may be of personally.With regards,Saurabh MitraDirector of Rooms

8/10 Good

Ravi

Stayed 1 night in Jan 2023
Response from Arnab on 17 Jan 2023
Dear Ms. Khaitan, Thank you for choosing to stay at Taj Bengal, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits. Once again, thank you for your visit and feedback, and please do let me know of any assistance that I may be of personally.Warm regards,Arnab ChatterjeeHotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Excellent Hotel
Excellent food and service. Lives up to the reputation
Stayed 1 night in Dec 2022
Response from Arnab on 2 Jan 2023
Dear Ms. Roy,Thank you for visiting Taj Bengal, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services. Thank you for your heart warming appreciation of our colleagues who were delighted to receive your approval of the service and food they prepared. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits.On behalf of the team at Taj Bengal, it gives me great pleasure to extend our greetings and best wishes to your family and you in the New Year.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeHotel Manager

10/10 Excellent

Devendra

Stayed 1 night in Dec 2022
Response from Arnab on 29 Dec 2022
Dear Mr. Mishra,Thank you for visiting Taj Bengal, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits. On behalf of the team at Taj Bengal, it gives me great pleasure to extend our greetings and best wishes to your family and you in the New Year.Warm regards,Arnab ChatterjeeHotel Manager

10/10 Excellent

Santosh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great stay at Taj Bengal, Kolkata! Thank you!!
Response from Arnab on 19 Dec 2022
Dear Mr. Kumar, Thank you for visiting Taj Bengal, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeHotel Manager