Indismart Hotel Reviews

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Reviews of Indismart Hotel

Indismart Hotel

X-1, 8/3, Block- EP, Salt lake, Sector- V, Kolkata, West Bengal

6.4

6.4/10

Cleanliness

7.0/10

Staff & service

8.8/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Subhasish

Travelled with group

17 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Business traveller

15 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Over all behavior of staff was good. Quality of food and its presentation is out standing.

Stayed 2 nights in Sep 2019

Response from Mrinmoy on 23 Sept 2019

Dear Guest, We at Indismart Hotel, Kolkata thank you for your visit. We genuinely appreciate your effusive and encouraging feedback on our hospitality and it is very satisfying to know that you enjoyed your stay at our hotel and felt at home and we sincerely wish that you would give us the opportunity to host you once again during your next visit to the ‘City of Joy’. With Heartiest Regards, General Manager Indismart Hotel

10/10 Excellent

Verified traveller

14 Dec 2018

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were really good and helpful throughout the stay

Stayed 2 nights in Dec 2018

Response from Mr. Mrinmoy Bose on 18 Dec 2018

10/10 Excellent

SIMACHALA

19 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good atmosphere inside the hotel

Stayed 1 night in Jun 2018

Response from Mrinmoy on 22 Jun 2018

Dear Guest Thank you for your positive feedback it will help our team to be motivated and provide better service to all our valuable guest. once again we thank you and look forward to welcome you back soon at Indismart Kolkata

8/10 Good

SANJAY

30 Mar 2018

Liked: Staff & service, room comfort

Response from Mrinmoy on 30 Mar 2018

Dear Mr.. Sanjay Thank you for choosing our property and given us the opportunity to serve you, we are delighted to know that you have liked our over all facilities and services during your stay with us. we look forward to welcome you soon at Indismart Hotel Kolkata.

8/10 Good

Rajagopalan

21 Jan 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2018

Response from Mrinmoy on 23 Jan 2018

Dear Guest Thank you for staying with us and we are happy to see that you have rated our hotel positive we look forward to welcome you again soon at Indismart Hotel

6/10 Okay

Dheeraj

24 Jan 2017

Liked: Staff & service, room comfort

Comfortable stay

The rooms require some maintenance....

Response from Jayanta on 3 Apr 2018

Dear Sir, we are happy to note that your stay was comfortable. We have renovated few rooms in the recent past and we a moved a step ahead to provide better stay experience.

8/10 Good

Anindya, Delhi

24 Mar 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for business travellers

Nice hotel in middle of business town. Helpful staff with good breakfast options.

6/10 Okay

anil kumar

8 Nov 2015

Liked: Staff & service

Disliked: Cleanliness

6/10 Okay

GARGI

29 Sept 2015

8/10 Good

Verified traveller

5 Sept 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Good

4/10 Poor

Verified traveller

24 Jun 2015

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty Room, Broken Bathroom Door without any paint

4/10 Poor

Verified traveller

3 Mar 2015

Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

sandip, texas

24 Dec 2014

Disliked: Staff & service

Do not stay

The review I wrote last time was rejected by expedia becUse they felt the language was too strong. I do not recommend anyone booking this hotel through expedia and staying here. The staff is awful and rude. The hotel do not acknowledge boookings through expedia and they have the right to cancel your booksing without even notifying expedia. I had a terrible experience with the staff and front desk. The hotel will take extra money on the side and give priority to those booking rooms directly with them.

6/10 Okay

SHANKAR, mumbai

23 Dec 2014

Liked: Staff & service

VALUE FOR MONEY

I would rate it as a value for money hotel. Quality of food was OK. Service was good. Amenities like gym require improvement. Would recommend this hotel.

6/10 Okay

Hina, Mumbai

18 Dec 2014

Liked: Staff & service

Disliked: Cleanliness, room comfort

Bathroom could be more clean, rest all is good

The location is quite good. There are good restaurants in neigborhood and area is buzzing especially on weekdays due to nearby offices and colleges. Breakfast is standard, staff is friendly and helpful. Room especially bathroom should be more clean. The bathroom door was unclean, sides of bath tub were really dirty. Apart from this, the stay was decent.

2/10 Terrible

Vivek, India

14 Dec 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hopeless Hotel or a dirty guesthouse

Hopeless Hotel, This is one of my worst ever stays in a Hotel or rather I should call it a downtrodden dirty guesthouse which has good exteriors but very bad interiors, the lobby , front desk are good but the room was so dirty & smelly like some dead rat was there every night we used to enter the room after a hard day of the exhibition at Salt lake Stadium, the lobby which takes you to the rooms is carpeted which smells like dead rats, the room is so dirty, dark & dingy, the walls of the guestroom had seepage, the WC of the bathroom had leakage, the hot & cold water mixer of the shower was faulty, the room looked no better than a railway station waiting room. The location given on the website was wrong , it is not 6 kms but 16 kms from the Netaji Subhash Chander Bose Airport & 6+ kms from the Salt Lake Stadium whereas it was mentioned that it was just 2.3 kms from the Hotel. When we checked , we had 2 rooms booked but they gave us only 1 double room saying that they only had 1 room blocked for us & they did not have confirmation for the other room?? I would recommend Hotels.com to remove this Hotel from their booking site because it will unnecessary spoil its reputation too, the only plus point of this Hotel was its Buffet Breakfast which was good , so in total I would give this Hotel -10 points...

8/10 Good

Verified traveller

25 Nov 2014

Liked: Cleanliness, staff & service, room comfort

good affordable. will stay again.

Plenty of selection for breakfast. Very satistified. Rolls across the street are tasty also. Room is clean. wifi is acceptable. I will definitely recommend this hotel to my colleagues.

4/10 Poor

Malthesh, PUNE

19 Nov 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOT UPTO THE MARK

aLL STAFF ARE TRAINEES

6/10 Okay

Verified traveller

13 Oct 2014

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness, room comfort

Nice hotel, nice staff and nice service. However the rooms need to be clean.

4/10 Poor

Dave, Bangladesh

13 Oct 2014

Disliked: Property conditions & facilities, room comfort

Quick overnight stay

We arrived late at night and left early morning for the airport. We paid for a family of four in one room, but there was no extra bed, and we were too tired to ask. Our kids are 12 and 9. The hotel smelled a bit musty, and the bathroom was in a state of decay. We paid over 5000 INR for the night, and I don't think this was value for money.

2/10 Terrible

Sridhar Kannan, Chennai

26 Jul 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Hotel

Poor quality hotel and service quality very bad.

6/10 Okay

Verified traveller

29 May 2014

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

19 May 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Harish

9 Apr 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

18 Sept 2013

Disliked: Staff & service, property conditions & facilities

Hotel Lacks supervision

The Hotel did not have hot water. the Lassi was so sour, they tried masking with extra sugar, couldn't drink. The early morning breakfast take away was not fulfilled by the staff who promised when I check in. On overall basis it is dissappointing

8/10 Good

Verified traveller

20 Aug 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

27 May 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel not too far from the airport

Nice hotel. Closeness to the airport is the distinct advantage. Clean rooms. Well behaved and friendly staff. It was heartening that they managed to provide us with breakfast packages as early as 4:30 in the morning. We had some difficulty in locating the place. Overall - the experience was good.

8/10 Good

Verified traveller

27 Nov 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food Condition

The Stay was good, Breakfast was Awesome but the quality of Food needs improvement. Internet Services were also not upto mark.

4/10 Poor

Verified traveller

18 Aug 2012

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

The staff was extremely helpful. But the hotel is old and so are the rooms. No hot water. Not like the pictures. The hotel needs total renovation.

4/10 Poor

BusinessTraveler

2 Aug 2012

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst hotel experience (hardware)

The staff of the hotel is very friendly, but the infrastructure is so bad that I don't think the friendly staff can do anything about it. It was extremely difficulty to get hot water flow to my room every single day. For me taking a showing in hot water took more the 3 hours every time. A couple of days there was just no hot water. The price is not low even by the US standard, but the guest room that I had was way under. This hotel should be taken out from your company list, period.

8/10 Good

Verified traveller

27 May 2012

Liked: Cleanliness

Disliked: Property conditions & facilities

Fair Hotel

Good enough Hotel. A boon for people who have work specifically in the Salt Lake Area. abt 30 Min ride fm airport. Fair services and Food spread. A little steep priced on addnls though but if you plan well,good enough.

8/10 Good

Verified traveller

3 Apr 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

awesome stay

had a great and wonderful stay. very nice location and environment there. Only thing is that its bit costly compared to other 3 star hotels

4/10 Poor

D., Kansas City,KS

22 Dec 2011

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Debabrata, Kansas City

23 Feb 2011

Disliked: Property conditions & facilities

4/10 Poor

Samuel, India

3 Nov 2010

Disliked: Staff & service, property conditions & facilities, room comfort

Indi--what?? suppose to be smart!

While most of what Indi-so-so was okay.. their attitude and inability to serve the customer was an obvious sign they should missed their calling to be in the manufacturing industry not the hotel industry.

8/10 Good

Volker

22 Feb 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Mittelklassehotel in Salt Lake

Wer geschäftlich in Salt Lake unterwegs ist und nicht unbedingt 5-Sterne-Luxus braucht (in diesem Fall ist man im Sonnet oder gleich im Hyatt besser aufgehoben), für den ist das Indismart eine gute und preislich angemessene Unterkunft. Freundliches Personal, Zimmer vollkommen in Ordnung und sauber, gutes Restaurant und Frühstück. Liegt im Sector V, dem IT-Zentrum. Wer nicht das hoteleigene Restaurant in Ansprich nehmen möchte, findet in der näheren Umgebung ausreichend Gelegenheiten, von den Garküchen auf der Straße bis zu guten Lokalen. Für touristische Aufenthalte aber nur geeignet, wenn man die recht weite Anfahrt ins Zentrum (etwa eine halbe Stunde mit dem Taxi, zu Stoßzeiten auch mehr) in Kauf zu nehmen bereit ist.

Response from Mrinmoy on 14 Mar 2018

Dear Guest Thank you for your positive review and we are looking forward to welcome you back soon at Indismart Hotel Kolkata

6/10 Okay

Verified traveller

29 Oct 2016

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

何かにつけてプロ意識にかけるホテル

部屋のWiFiは結局通じず。夜中に何度もシステム専門家が来るも結局解決できず翌日部屋を交換するからというも、結局交換する旨の連絡はなし朝食も700開始ということで10分ほど過ぎていくと未だに品目の1/3も出し終わっておらず何かにつけてunprofessionalな対応の目立つホテルである

4/10 Poor

Tomoyoshi

22 Oct 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unplesant experience

My experience was not a good one. No hot water came unless I complained to reception. Obviously they forgot to open a valve of hot water. Wifi is only for ONE device. So, if you hooked your cell phone to it, your PC can no longer be used on internet connection. I complained to "IT expert", and front, but they refused my request to let use two devices due to hotel policies.

8/10 Good

Verified traveller

25 Jun 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Salt Lakeのビジネスにおすすめ

Kolkataのdowntownに目的のある滞在者ではなく、Salt Lake周辺のビジネス目的の滞在者にはお勧めです　この近辺で最もコストパフォーマンスの高いホテルと思います internetのつながりも良いし、朝食もいろいろ種類がありおいしい　特にコックさんの作ってくれるマサラドーサは美味です

8/10 Good

India Buff, Tokyo

5 Aug 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良く維持されたチェーンホテル　また泊まりたい

Salt Lakeの北に位置し、空いていれば空港からも20分程度、残念ながらdown townやID hospital等へはTaxiで15-30分程度離れている　部屋は清潔　シャワーカーテンの設置が不具合でバスルームがびしょびしょになった　それ以外は朝食バイキングを含め大変満足した

6/10 Okay

Verified traveller

30 Jan 2013

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Good food, OK to stay for overnight, out of town .

I stayed over between two flight in and out of Kolkata. 20-30 min. from airport. Some traffic in the morning, but not too much. Hotel is in an relatively new area for houses and office blocks in Salt Lake area outside the city centre. A quite boring and partly empty neighbourhood. Breakfast was fanstastic, and service good, - but the room was worn down. It was not a place i would like to stay more than necessary though clean with hot water.

8/10 Good

Verified traveller

15 Jun 2012

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

値段の割に良い

ホテル内のレストランでの夕食も満足出来るレベル。欠点はシャワーの温度がぬるかったのと、ドライヤーが無かったこと。