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Reviews of SAii Koh Samui Choengmon

5 out of 5
SAii Koh Samui Choengmon
63/182 Moo 5, Bophut, Koh Samui, Surat Thani

Reviews

9.0

Wonderful

Rating 10 - Excellent. 170 out of 296 reviews" "
Rating 8 - Good. 91 out of 296 reviews" "
Rating 6 - Okay. 25 out of 296 reviews" "
Rating 4 - Poor. 6 out of 296 reviews" "
Rating 2 - Terrible. 4 out of 296 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saii is amazing and perfect for anyone wanting a getaway in paradise. All the staff were friendly and welcoming. Highly recommend and will definitely be coming back.
Stayed 5 nights in Apr 2024
Response from TAK on 10 Apr 2024
Dear Khun Phillip,Thank you very much for taking the time share the great review and fully rate the resort. We are happy to know that you have a wonderful time with us.Your recommendation is highly appreciated and we hope to see you soon!SAii for now,Kanchana DamsabResort Operatoons Manager

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful. The staff are great, super relaxing atmosphere and best - not a kid in sight. We would return without a doubt. We are also vegetarian and they went way out of the way to accommodate. Cheers!
Stayed 3 nights in Feb 2024
Response from TAK on 29 Feb 2024
Dear Khun Kendra,Thank you very much for the great feedback. It glad to read you had a wonderful time with us. We hope to welcome you back soon.SAii for now,Kanchana DamsabResort Operations Manager

10/10 Excellent

Line

Stayed 10 nights in Dec 2023
Response from TAK on 9 Jan 2024
Dear Khun Line,Thank you very much for the fully rate us. We are glad to know you had a good time at SAii Koh Samui. We hope to see you again soon.SAii for now,Kanchana DamsabResort Operations Manager

10/10 Excellent

salvatore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly.
Stayed 4 nights in Dec 2023
Response from TAK on 8 Jan 2024
Dear Khun Salvatore,Thank you very for taking the time to review and fully rate us. We hope to welcome you again soon.SAii for now,Kanchana DamsabResort Operations Manager

10/10 Excellent

Johan

Stayed 7 nights in Sep 2023
Response from TAK on 7 Oct 2023
Dear Khun Johan,Thank you very much for fully rate us, We hope to welcome again soon.SAii for now,Kanchana DamsabResort Operations Manager

10/10 Excellent

Jamie

Stayed 7 nights in Sep 2023
Response from TAK on 1 Oct 2023
Dear Khun Jamie,Thank you very much for fully rate us. We hope to see you again soon.SAii for now,Kanchana DamsabResort Operations Manager

8/10 Good

Jenny

Stayed 10 nights in Sep 2023
Response from TAK on 19 Sept 2023
Dear Khun Jenny,Thank you very much for the rating and spend your valuable holiday in our peaceful and seclusion. We hope to see again soon.SAii for now,Kanchana DamsabResort Operation Manager

8/10 Good

Richard

Stayed 7 nights in Sep 2023
Response from TAK on 18 Sept 2023
Dear Khun Richard,Thank you for your the rating. We hope to welcome you again soon.Sinvcerely and SAii for now,Kanchana DamsabResort Operations Manager

10/10 Excellent

Patra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 STAR!!!
Beautiful boutique resort away from the busy areas but near enough in a taxi to restaurants etc. the private beach was really unspoiled and the resort was in very good condition. The rooms were very spacious and beds large with comfortable mattresses. The staff were absolutely amazing they couldn’t do enough for us. Food was good too! The only downside was there wasn’t enough sunbeds at times around the pool. I would definitely recommend the SAii and return there in the future.
Stayed 9 nights in Aug 2023
Response from TAK on 24 Aug 2023
Dear Khun Petra,Thank you very much for taking the time to complete our online guest survey. We are glad to read you enjoy the resort overall, your kind complement about staff to be shared with her and the team. They will be happy to know that they efforts are recognized. We are looking forward to welcome you to SAii family again on a next holiday. Sincerely and SAii for now, Kanchana Damssab Resort Operations Manager

10/10 Excellent

GLENN VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2023
Response from Kanchana D. on 25 Jun 2023
Dear Glen Victor,Thank you very much for taking the time to review and fully rate us. We are happy to know that you had enjoyed the resort and holiday in Koh Samui.We hope to welcome you to SAii family again soon.Kindest regards,Kanchana DamsabResort Operations Manager

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachfront Not worth it
We had a 7 night stay at Saii, we booked a beachfront room and the next day down graded to a deluxe pool room. The beachfront room pool was small and very un inviting. Next room pool double the size they even put a big sandstone box in the pool to make it easier for me to get in out. The whole room was so much better and newer. nothing to much trouble for the staff our shower blocked and flooded the bathroom they came straight away all cleaned up. Food here is beautiful thank goodness as it’s a long walk to anything else. All staff fantastic thank you Ink, Phi Phi, & Tania. Boss in the restaurant and all the restaurant staff spot on. I think you really need a scooter here if you are not content to sit around.
Stayed 7 nights in Jun 2023
Response from Kanchana D. on 24 Jun 2023
Dear Lee,Thank you very much for taking time to rate and sharing your experience at SAii Koh Samui Choengmon.We are happy to read that you enjoyed the resort overall. We appreciate your kind words about staff and their efforts to ensure the guest has wonderful stay.Hopefully you found some peace and pleasure in the seclusion as well or took advantage of the daily shuttles into town.It would be our pleasure to welcome you back on your next visit Koh Samui.Kindest regards,Kanchana DamsabResort Operations Manager

6/10 Okay

Bernard

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
The beach is pretty dirty the price of the room is high for the area you expect a top of the top service and quality which unfortunately doesn’t meet expectation the “pool” room is a plundge barely usable. We paid for upgrade even tho our status should get free upgrade and we were told the hotel is “ booked out” which it wasn’t. The new room was nice but strong odor in shower. Paint on the curtain. And when I ask for front desk for a laundry pick up 5 min from Hotel I was told it wasn’t possible. Oh also I was charge 500 THB for an hotel transfer which is a 7 min ride worth 200thb at max. We stayed in the saii Koh phi phi expérience was way nicer.
Stayed 2 nights in Apr 2023
Response from TAK on 20 May 2023
Dear Bernard,Thank you for sharing your experiences at SAii.We are sorry to read that overall your experience at SAii Koh Samui Choengmon did not meet your expectations. Please accept our apologies for the shortcomings experienced.We have duly noted the points that you raised where we could improve in the future, we really appreciate you input.Sincerely,Kanchana DamsabResort Operations Manager

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The standard of this hotel was wonderful and if it wasnt for the fact that our agent managed to get us a room upgrade with large pool, we would have been really disappointed. Mainly the fact that the pictures of the beach are not what they appear to be! The hotel beach is very rocky, lots of stones and uninviting. If you’re looking for a beach hotel with soft sand and tourquoise sea, then this is not what you will find here. The main pools are very small too and believe they would have looked more inticing if they had a lighter colour tile, it would have been more attractive. The location is taxi/shuttle ride away from the main strip. The hotel offer a shuttle for THB100 per person each way at selected times to Cheweng which is where you find lots of action and plenty of restaurants. Grateful that this option was available. The breakfast is very repative with no changes to what's on offer at all. In terms of resort restaurants, there is only the one and although they offer themed food nights, the food was fresh but could have had more flavour. Staff however, are lovely, friendly, very approacable and try to do their best to make you happy. If I return to Koh Samui, would choose a location with a nicer beach.
Stayed 12 nights in Apr 2023
Response from TAK on 20 May 2023
Dear Sharon,Thank you for sharing your thoughts regarding your stay at SAii. We regret that your experience with us did in various areas not meet your expectations, but your comments are appreciated and will help us in our ongoing efforts to provide the best possible guest experience. In regard of beach and sea should clearly explained by travel agent as well as photos or video we provide would help the guest on making decision.Your kind mention of the ‘staff’ will share with them. They will be happy to hear their efforts did not go unnoticed.We hope, in the future, you may give us another opportunity to provide a better experience in Koh Samui. In the meantime, we wish you all the best.Sincerly,Kanchana DamsabResort Operations Manager

8/10 Good

Prosper

Stayed 5 nights in Feb 2023

10/10 Excellent

Manihi

Stayed 4 nights in Feb 2023

10/10 Excellent

Viral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Stars - Absolutely perfect stay
Stayed 3 nights in Jan 2023
Response from Kanchana Damsab on 1 Feb 2023
Dear Viral,We appreciate you taking the time to rate us. We are glad to know that we enjoyed your stay at SAii.It would be our pleasure to welcome you back on your next visit Koh Samui.Sincerely,Kanchana DamsabResort Operations Manager

10/10 Excellent

Hubert, Lansvale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most amazing time staying at SAii. The staff were extremely friendly, helpful and attentive. My whole stay was seamless and the hotel phone application that you use during your stay is really useful. Definitely recommend to any traveller visiting Koh Samui.
Response from Kanchana Damsab on 1 Feb 2023
Dear Hubert,Thank you very much for taking time review us.We are glad to read that you had enjoyable stay at SAii Koh Samui Choengmon, and to share your kind words about staff with the team.Your recommendations are highly appreciated.It would be our pleasure to welcome you back on your next visit Koh Samui.Sincerely,Kanchana DamsabResort Operations Manager

10/10 Excellent

raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Since my flight arrives so early and I didn’t expect that I will be able to check in, but the reception staffs make it happen. This is very extra points special to the international travelers, we’re been on the flight so many hours and able to check in rest and refresh instead waiting until the usual 2 or 3PM. I’m very appreciated ps: and my flight was so early I missed the breakfast but the staffs prepared a togo box 👍👍👍
Stayed 2 nights in Dec 2022
Response from Kanchana D. on 23 Dec 2022
Dear Mr. Raymond,Thank you very much for taking time to review your stay at SAii.We are very pleased to read that you had a wonderful stay, and your kind mention of how helpful of our staff will be shared with them. They will be happy to hear their efforts did not go unnoticed.It would be our pleasure to welcome you back on your next visit to Koh Samui. Until then, we wish you all the best.Sincerely,Kanchana DamsabResort Operations Manager

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022
Response from Kanchana on 23 Nov 2022
Dear Linda,Thank you very much for your kind rating.Sincerely,Kanchana DamsabResort Operations Manager

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members at SAii were amazing! Even when feeling ill one day the staff checked up on us everyday and were accommodating to every need and request. 10/10 would come back!
Stayed 9 nights in Oct 2022
Response from Kanchana on 23 Nov 2022
Dear Guest,Thank you for taking time to review your stay.We are glad to read that you thoroughly enjoyed your stay and we appreciate your kind mention about the staff that will be shared. They will be very happy that their efforts are recognized.It would be our pleasure to welcome you back on your next visit to Koh Samui. Until then, we wish you all the best.Sincerely,Kanchana DamsabResort Operations Manager

10/10 Excellent

YITZHAK, beit shemesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel feels like being amidst a small paradise.Service is superb.
Stayed 3 nights in Sep 2022
Response from Tak on 27 Oct 2022
Dear Yitzhak, Thank you for the rating and review. Very glad that you enjoyed your time at SAii. Sincerely, Tak Resort Operations Manager

10/10 Excellent

Miroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Alexandre Frenkel on 27 Aug 2022
Dear Miroslav,Thank you for your full rating, much appreciated.Sincerely,Alexandre FrenkelGeneral Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Waew on 7 Jun 2022
Dear Value Guests. Thank you very much very much for your positive feedback and will continue from our best to deliver best service for all guests. Have a great day. Best regards, Reservations Department.

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2022

10/10 Excellent

Kuo-Chih

Stayed 3 nights in Apr 2022

6/10 Okay

james

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Overrated. Overpriced. Underwhelmed
So 5* it isnt. 4* at best. I always go for a bit of luxury on my last week in Thailand. So having paid £200 per night at a 5* hotel for a week i was expecting just that. Unfortunately this hotel falls far short. I really cant be bothered to go into all the details so ill just summarise. Good points; Great service. Lovely private beach ( though not owned by the hotel). Quiet. Bad points: Very very tired. Needs major maintennace. Even a bit of varnish at the least. Glorified huts. Claustrophobic. No views. TV in room 20 years old, grainy, poor volume. Very very expensive food, mini bar, drinks etc. Rocky beach. No atmosphere. Bed hard. Uncomfortable. Air con poor. Pillows. ( one massive bean bag like, one rock hard normal size. ) for me, a 5* hotel needs to have a good bed and pillows. I didnt sleep well once. This is unforgiveable. Pool, restaurant and bar all together in a rather narrow contstriced space by beach and really not very inviting. Very few sunbeds.. Ive stayed at 4* hotels in Thailand that are far superior to Outrigger. Needless to say i shall never return and sorely regret have paid in advance on a non refundable . Didnt even include breakfast. Shocking.
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and relaxing. The staff were ready to help. The only problem was the shower and air condition which needed fixing while I was in the room. This is something which should be checked before the guest arrives.
Stayed 4 nights in Jan 2020

6/10 Okay

George

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Fairly Disappointed
Outrigger really needs a make over it looks really dated with alot of the wood needing a good sand and polish, the shower was terrible, customer service on arrival was great then after initial greeting was poor and when we checked out was quite rude, it's also fairly out of the way and has limited shuttle bus times compared to other places we have stayed, for the price we payed for this I give it 2/5
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019

8/10 Good

John

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2019

8/10 Good

Kwan Hung Kevin

Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
The Resort needs a serious upgrade for the price . Staff were extremely friendly & helpful .
Stayed 9 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, slightly out of the way and secluded with a private beach. The grounds and architecture is beautiful and welcoming.
Stayed 6 nights in Oct 2019

10/10 Excellent

Ariela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

2/10 Terrible

Dean

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Villas on complex were a bit tired and dated patio doors wooden and very old and rattle food and drink overpriced and all in all outrigger is overpriced and I would certainly not recommend I upgraded on arrival to have a bigger pool all in all dots me roughly £300 per night ridiculous staying in Sheraton for half the price beautiful also very remote everything 15 30 min walk
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic, short ride to town but far enough away to get relaxation. Just outside the gate is taxi service, car/scooter hire, 7/11, money exchange and a Thai massage service. Staff are wonderful.
Stayed 10 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outrigger is a lovely resort and the staff are friendly and helpful. The rooms are done nicely and the plunge pools are great
Stayed 8 nights in May 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and excellent staff!
Overall a fantastic hotel. The whole team are brilliant and will cater to your every need - you cannot fault their hospitality. Specially Su on the bar who always looked after us with the most amazing cocktails, plus Milk in the restaurant remembering our names from the first day we arrived and always being a happy face to say hello to you. The management team and guest services also brilliant. We did have a few problems during our stay with toilets / showers but were quickly resolved. We also upgraded our room for the last few days - a pool villa is a must in my opinion. Overall a great hotel, excellent service for both food and drinks, would recommend to anyone who is looking for a piece of paradise in Koh Samui.
Stayed 11 nights in May 2019
Response from Ms. Natalie Kamolwattanasoontorn on 3 Jun 2019
Our sincere thanks for your lovely review of your stay as our guest. Best regards, Outrigger Koh Samui Team

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019
Response from Ms. Natalie Kamolwattanasoontorn on 3 Jun 2019
Our sincere thanks for your lovely review of your stay as our guest. Best regards, Outrigger Koh Samui Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in one bedroom villa with pool and it was well worth it. The pool was huge and the villa was huge as well. Staff and mangement at hotel were help and always had a smile on their faces. I will definately stay at his hotel again and highly recommend it. Had an amazing 8 nights stay
Stayed 8 nights in May 2019
Response from Ms. Natalie Kamolwattanasoontorn on 3 Jun 2019
Our sincere thanks for your lovely review of your stay as our guest. Best regards, Outrigger Koh Samui T

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing the staff are fantastic. The only downside is it’s a bit outside of town and the transfers On Koh Samui coat more than they would on the mainland. There isn’t any real entertainment at the resort they do cooking classes and seafood nights but there is no music or performance on any nights.. if you have your international drivers license which only cost $39 you can hire a scooter from just outside the resort for $10 a day and go exploring
Stayed 6 nights in May 2019
Response from Ms. Natalie Kamolwattanasoontorn on 3 Jun 2019
Our sincere thanks for your lovely review of your stay as our guest. Best regards, Outrigger Koh Samui T

10/10 Excellent

Linda, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, in a fantastic location with what was essentially a private beach. the dining facilities looked over the ocean, and it was just beautiful and serene. We thoroughly enjoyed our stay. It was the staff that made it that much better - such warm helpful, friendly people who bent over backwards to make our stay amazing. the staff are an absolute asset to the resort.
Stayed 8 nights in Apr 2019
Response from Ms. Natalie Kamolwattanasoontorn on 3 Jun 2019
Our sincere thanks for your lovely review of your stay as our guest. Best regards, Outrigger Koh Samui T

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel and a wonderful stay
The hotel is small but wonderfully intimate it was lovely and quiet. The rooms were clean, well laid out and well appointed. The restaurant was brilliant, if a little on the expensive side it is similarly priced to mid range restaurants here in the UK which is high compared to the price of other places near by. I could not recommend this hotel enough to anyone everyone but it is particularly well suited to couples looking to explore the island. Below are some things to note they don’t affect my glowing review but I do wish I knew them before making my booking. The beach, while looking nice is very rocky. The rocks extend out about 100m from the beach and while there is eventually some good swimming to be had you do have to be careful especially so if the water is choppy. The hotel does provide shoes. The upside to this is there is some amazing snorkelling to be had only 5 mins from your room as there is plenty of fish and even some coral near by. The hotel is set in some lush tropical grounds and the hotel rightly prides itself in its environmental credentials while it looks gorgeous you do get quite a bit of insect noise but we quickly adjusted to this. Overall we both highly recommend this hotel and an only thank Nat and her staff for making our stay such a pleasure.
Stayed 10 nights in Apr 2019
Response from Ms. Natalie Kamolwattanasoontorn on 3 Jun 2019
Our sincere thanks for your lovely review of your stay as our guest. Best regards, Outrigger Koh Samui T

6/10 Okay

Verified traveller

Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Cannot swim in the beach because it is very rocky and always windy.
Stayed 4 nights in Feb 2019
Response from Ms. Natalie Kamolwattanasoontorn on 12 Mar 2019
Thank you for your review. We understand in this season that the winds from the south are present, but this week they are gone again. We wish you all the best and thankyou for being our guests

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Ms. Natalie Kamolwattanasoontorn on 28 Feb 2019
Thank you for your review and for being our guests

10/10 Excellent

JULIUS L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On Cloud Lyons
It was everything we’d hope for! We had an unforgettable honeymoon and can’t wait to go back! We’d love to stay there again!
Stayed 6 nights in Jan 2019
Response from Ms. Natalie Kamolwattanasoontorn on 21 Feb 2019
Thank you for being our guests, we hope you return one day too, warm wishes from the Outrigger Koh Samui team

10/10 Excellent

yigal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort with perfect service
מלון מעולה במפרץ קסום חדר מרווח ברמה גבוהה ביותר צוות אדיב ביותר נקי מצוחצח והכל עובד מעולה
Stayed 3 nights in Jan 2019
Response from Ms. Natalie Kamolwattanasoontorn on 30 Jan 2019
Thank you for being our guests and visiting Outrigger Koh Samui. Best wishes from the team for the best in 2019