Who gave this resort 5 stars? A mere 3 stars, this neglected hotel badly needs a competent management and investment.
We stayed there from August 3rd till August 12th and this is what we got: our sink in room 301 only offered cold water, the shower was either boiling or cold, towels had holes, we got for the whole 8 days the same tiny shampoo bottle being refilled every other day and the cleaning ladies do not have new bottles in their carts.
Breakfast is basic, there is only instant coffee available in your room during the day, there is no cozy corner or comfortable armchair to relax outside your bedroom when it rains. Chairs everywhere are discolored, scratched and have holes, the plastic windshields at the restaurant are dirty and broken in many places.
At the restaurant, they only understand your order if you point what you want on the menu and more than often they bring you the wrong dish or the wrong recipe.
The only free shuttle bus into town is at 1.30 or 4pm, the last return bus is at 5pm, that is when you least need it. The resort is 30 minutes away from the nearest town and the taxi from the hotel will cost you 800 to 1,000 baht one way.
The same unique CD is played on loop, the beach loungers are in plastic with old mattresses. Service is kind but slow and forgetful.
The hotel cleans a stretch of about 100 meters of beach, the rest is littered so walks can only be short on the beach. You can however walk far into the sea.
To crown it all, a bunch of stray dogs ar