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Reviews of Jamahkiri Resort & Spa

5 out of 5
Jamahkiri Resort & Spa
21/2 Moo 3, Koh Tao, Surat Thani

Reviews

9.0

Wonderful

Rating 10 - Excellent. 273 out of 454 reviews" "
Rating 8 - Good. 128 out of 454 reviews" "
Rating 6 - Okay. 39 out of 454 reviews" "
Rating 4 - Poor. 9 out of 454 reviews" "
Rating 2 - Terrible. 5 out of 454 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Janice

Travelled with family
Liked: Staff & service
The view to Shark Bay was outstanding from our suite. There are 276 steps from the sea to Reception at the top. A great workout everyday. The pool area is beautiful - a small gym served me well. The property is high on a hill top w a steep walk down (or up) to the main road or villages - the property is a ways from the main villages so you’ll need taxi or hotel transport w various drop and pick-up times - the main dining room/restaurant was lovely - great food and service when we choose to dine
Stayed 13 nights in Feb 2024

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay at Jamahkiri! It was so restful and peaceful after two weeks of busy tourism. The staff is unbelievably kind and generous. We used the pool, diving club, and restaurants. Couldn't have asked for a better scenario!
Stayed 4 nights in Feb 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice views also away from any noise
Stayed 1 night in Jan 2024

8/10 Good

Charlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall stay was brilliant. Wonderful property and the view from our room was beautiful. The staff were wonderful people, very friendly, although were not as attentive as some of the staff in the other hotels, for example they forgot our breakfast order one morning so we just sat there for ages. A few minor things to work on, but overall would recommend, especially to anyone looking to learn to dive.
Stayed 4 nights in Dec 2023

6/10 Okay

Alice

I had high hopes for this property, but it is far from everything on the island, it is very hilly with a lot of stairs and a person frequently injuring herself, it wasn't the best. The floors in the room are very slippery and I almost fell a few times. The water from the taps was also brown, so I didn't feel safe brushing my teeth with it or even taking a shower. Luckily I was only there for a night. I would consider another property on Koh Tao before coming back to this one.
Stayed 2 nights in Nov 2023

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property full of charm and character, staff are perfect and genuine … loved it !!
Stayed 7 nights in Aug 2023

6/10 Okay

Nir

Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2023

10/10 Excellent

Luca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is such a gem. The resort is nested in the best bay of Koh Tao. This is where daily small snorkeling cruise operators bring their customers to see the huge sea turtles and black tip sharks that live in the bay ( we saw both !). The resort's staff is very caring especially Mr. Nice the manager in charge when we were there (from dec 24 2022 to Jan 2nd 2023). He helped us with all our requests and more important it was a great source of local restaurant knowledge suggesting the best restaurants to eat. The rooms are not the newest around but they are clean and cozy. Best place to stay in Koh tao by far, if you want be in luxury environment (as luxury as you can be in Koh Tao that is a very chill out island)

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible resort. Beautiful scenery, views and the food was great. Many stairs, can be a bit hard at times, but it's all worth it. Service was also fantastic.

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Cleanliness, room comfort
I would not recommend
We stayed at the hotel for several days. We paid for an additional night since we were taking the overnight ferry, and they moved us to a different room where the shower didn’t work nor the AC, so that was highly disappointing. I would not stay there again.
Stayed 2 nights in Dec 2022

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting to enjoy ocean and quiet getaway. Luxurious room and facilities. Friendly staff delicious food and very clean resort. We were so pleased to have chosen this place to stay for our Koh Tao dive vacation. Snorkeling in front of hotel is also excellent. 3 times per day shuttle service to piers if you want to enjoy beach, restaurant, shops.
Stayed 5 nights in Jun 2022

8/10 Good

Karl

Stayed 1 night in May 2022

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very remote.
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Nimrod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect and tip top!
Stayed 2 nights in Feb 2022

10/10 Excellent

DAEWOOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family
It was great locations and friendly staff at the facility. Breathtaking sunset and sunrise view were exceptional experience.
Stayed 2 nights in Nov 2021

8/10 Good

Apiwit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Sure to covid all facilities except the main restaurant and the pool were closed. We had a pool bungalow that was fantastic in all aspects. The food was very good. It's difficult to swim or another on the sea sure to difficult access. Overall a very good experience albeit location not great.
Stayed 3 nights in Apr 2021

6/10 Okay

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful but Remote and not walkable
orgeous resort with views that are amazing. Don’t let the mile to town fool you. I walk everywhere and this is not walkable. The road to town is steep and sandy. At night there are not lights. There’s a shuttle but unless you’re planning to shop, dine and get a spa treatment it’s hard to spend the 3.5 hours between rides. Also there are stairs everywhere so if you have any sort of mobility issue I would avoid. Stairs from pool to restaurant... more to reception... from reception to my room it’s down three flights and then back up one. From there is was maybe four flights down to the ocean. The stairs are varied heights, widths and have wavy edges to you need to pay attention. Food in the restaurant was average and priced as a resort. I think one of the dishes had gone bad one night. Business was slow while I was there due to covid travel bans and I was trying to order things freshly made. My “from the wok” dish was a stew that had soured/gone rancid. I misplaced a key (standard plastic room key card) and was charged $15. Tried to make spa appointments before I arrived sad was told it wouldn’t be an issue. They ended up being fully booked (which is shocking bc the resort was EMPTY). Dive shop was great to work with but you can stay closer to town and the beaches and they’ll come get you. (I would have done that had I known.)
Stayed 3 nights in Mar 2020

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Richard, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its not like any other property. very memorable from check in to the room and property
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great view from room and restaurant. Breakfast was good. But dinner and lunch was overpriced for what you get.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view, incredible service, great value, delicious food at the restaurant
Stayed 1 night in Dec 2019

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view but lots of steps
Excellent resort except be prepared for a workout every day up and down steep steps. Nice pool area, very good breakfast selection in a nice restaurant with great views over Shark Bay and a nice breeze. Our evening meal was a bit disappointing. Nice room with sea view balcony and comfy bed.
Stayed 5 nights in Dec 2019

8/10 Good

Jenn

Liked: Cleanliness
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019

4/10 Poor

Rueben

Travelled with family
Liked: Staff & service
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Jennifer, California

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Majestic setting, built in among rocks on the hillside!
Stayed 3 nights in Jul 2019

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing oceanfront resort
It is an amazing, relaxing, oceanfront property with excellent snorkeling right from the resort.
Stayed 2 nights in Jun 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

jacobus de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a nice pool. We stayed in one of the pavilions which had a good view of the ocean. There are a lot of stairs so not for the low mobility traveller. There is no direct access to a sandy beach. You can swim in the ocean but ocean floor rocky/coral where the hotel access is. Breakfast underwhelming. Ate dinner at the restaurant one evening but wasn't as tasty as the restaurants in town. Hotel shuttle convenient. We ended up hiring a scooter which I would recommend. Overall pleasant stay.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a Suggestion
I enjoyed the stay. It would be nice to have an option to have another way to get to the rooms other than walk so many stairs. At the restaurant during the buffet, have all of the food covered to protect from flies.
Stayed 2 nights in Jun 2019

4/10 Poor

James, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I realized that there are no ferries travelling to koh tao after 5.30pm, I tried to cancel 1 night at Jamahkiri as I would be landing in Koh Samui at about 8pm. However, they said they couldn't do a refund and didn't offer me anything else in exchange for a wasted night. I also got into a fairly painful motorbike accident in Koh Tao during one of the days that I was there and I had a wound that was pretty deep and kept bleeding. So i had a shower, and I used their towels to dry my body and some of my blood got on their towel and they charged me 500 baht for "dirtying" their towel. It's not like i can stop the blood from flowing right? Jesus. It's a nice place don't get me wrong but these 2 points that I've listed above makes it seem that their only interest is in the money and not their guests. On a positive note, if you want to learn how to scuba dive, their diving center has some of the finest instructors who are super patient and friendly and accomodating.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from start to finish at this hotel was outstanding. The Restaurant was a little pricey but saying that the food was lovely
Stayed 3 nights in Apr 2019

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place. Best money we spent.
Jamahkiri was a highlight of our trip. The room was great with amazing views. The whole property was beautiful (especially the pool) and the service was second to none. Every aspect of our stay from the spa to the drinks at the hotel bar surpassed our expectations. We'd make a stop-over in Koh Tao just to stay here again.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best spot on Koh Tao! Swoon-inducing views of magnificent Shark Bay from everywhere, especially our wrap-around bungalow balcony! Could not get enough of Haad Tien Beach’s white sand and turquoise waters and the giant granite boulders. Excellent food and great service. An in-house dive center and close proximity to downtown/the pier and Koh Nang Yuan. The snorkeling tour around the whole island was icing on the cake. Oh, and I loved the flowers! Could not have asked for a better stay.
Stayed 3 nights in Feb 2019

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Great view and nice pool. Poor choice at breakfast and incompetent staff. Overpriced and definitely not 5 star. Also, too far from the nice parts of the island and restaurants.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location to wake up to. We loved spending time on our balcony, by the pool and sitting in the restaurant enjoying the view. Suggest for the breakfast the chef cooking eggs is present on the floor as at times the wait was long for food and we couldn’t understand why.
Stayed 4 nights in Jan 2019

8/10 Good

Moshe

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2019

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort
Great hotel. 3rd time at this beautiful resort, food is amazing, very chill. It’s a not easy to get to town, so if you plan to stay here keep in mind that you won’t be in and out of the resort. But it has a great beach and many activities to just stay there.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the best hotel we stayed in Thailand. It had the wow factor, location was the best, we preferred to stay the whole time at the hotel as it was too good to leave, even our 12 and 15 year old missed it after we left it 4 nights later. We snorkelled every day from the hotel marina. They have a few shuttle to main area everyday, we ate 2 meals at the hotel and one meal we had when we went in, there is either an option to stay in town for 3.5 hrs till the next shuttle arrives or 20-25 mins if you want to quickly oder pizza and shake for take away in the restaurant right where the Jamahkiri shuttle parks near their office. Breakfast is very good. This hotel has a lot of character. If we come to Thailand again then I would fly straight to Kho Samui and catch the Lomprahaya boat to Kho Tao. We really regret that we did not do scuba diving and hope to utilise it next time. This hotel won't be good for people who cannot walk up and down stairs, it will give your heart a work out. This was our favourite stay in Thailand.
Stayed 4 nights in Dec 2018