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Dear Andrew,Thank you sincerely for taking the time to share your recent stay experience with us!Your positive feedback is truly invaluable, as it not only brightens our day but also serves as a guiding light for continuous improvement. We are committed to consistently meeting the needs and expectations of all our guests.If there are any specific preferences or requirements you have for your next stay, please feel free to reach out to us personally. Your comfort and satisfaction are our top priorities, and we are here to ensure your future visits are even more enjoyable.We are thrilled to learn that you had a wonderful time with us, and your kind remarks are deeply appreciated. Your positive experience is a testament to our efforts, and we are genuinely grateful for the trust you've placed in us.Once again, thank you for your lovely review. We eagerly anticipate the pleasure of welcoming you back to the Delta for another exceptional and memorable stay.
Very friendly staff. Clean facility.
Did not like not having a bath tub.
Did not get an e-mail receipt as promised.
Peter
Stayed 2 nights in Feb 2024
Response from Team Delta on 27 Feb 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience at Delta Kamloops is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary steps are taken to exceed our Guest satisfaction. If there is something, in particular, you are looking for on a future visit, our team will certainly do their best to accommodate you. Please do reach out to me personally on that occasion and I would be pleased to ensure you a most pleasurable stay. I hope you choose to stay with us again when your travels bring you back to the area.
Great location, close to downtown shops, curling and hockey venues.
Ceiling in parking area too low!
Mel
Stayed 2 nights in Feb 2024
Response from Team Delta on 27 Feb 2024
Thank you for taking the time to review your stay with us. I appreciate your positive feedback that allows us to improve and meet all our guest's needs consistently. Please know that if there is something, in particular, you are looking for on a future visit, our team will certainly do their best to accommodate you. Please do reach out to me personally on that occasion and I would be pleased to ensure you a most pleasurable stay. Until then, safe travels.
I think this is the best hotel in Kamloops! The rooms are a nice size and the beds are comfortable. The hotel is centrally located downtown and is surrounded by shops, restaurants, and convenience stores. The front desk staff are very friendly and provide amazing service!
Anthony
Stayed 3 nights in Feb 2024
Response from Team Delta on 27 Feb 2024
Thank you for taking the time to share your experience at Delta Kamloops. We take pride in knowing our customers are happy with their hotel experience. On behalf of all of us at Delta Kamloops, I would like to thank you for sharing this great review about our hotel. We can’t wait to have you back at Delta Kamloops.
Thank you for taking the time to share your experience at Delta Kamloops. We take pride in knowing our guests are happy with their hotel experience. On behalf of all of us at Delta Kamloops, I would like to thank you for sharing this great review about our hotel. We can’t wait to have you back at Delta Kamloops.
Thank you for taking the time to review your stay with us. I appreciate your positive feedback that allows us to improve and meet all our guest's needs consistently. Please know that if there is something, in particular, you are looking for on a future visit, our team will certainly do their best to accommodate you. Please do reach out to me personally on that occasion and I would be pleased to ensure you a most pleasurable stay. Until then, safe travels.
Thank you for taking the time to share your experience at Delta Kamloops. We take pride in knowing our guests are happy with their hotel experience. On behalf of all of us at Delta Kamloops, I would like to thank you for sharing this great review about our hotel. We can’t wait to have you back at Delta Kamloops.
10/10 Excellent
Grant
30 Jan 2024
Liked: Property conditions & facilities
Grant
Response from Team Delta on 14 Feb 2024
Thank you for taking the time to share your experience at Delta Kamloops. We take pride in knowing our guests are happy with their hotel experience. On behalf of all of us at Delta Kamloops, I would like to thank you for sharing this great review about our hotel. We can’t wait to have you back at Delta Kamloops.
Thank you for taking the time to share your experience at Delta Kamloops. We take pride in knowing our guests are happy with their hotel experience. On behalf of all of us at Delta Kamloops, I would like to thank you for sharing this great review about our hotel. We can’t wait to have you back at Delta Kamloops.
Thank you for taking the time to share your experience at Delta Kamloops. We take pride in knowing our guests are happy with their hotel experience. On behalf of all of us at Delta Kamloops, I would like to thank you for sharing this great review about our hotel. We can’t wait to have you back at Delta Kamloops.
Thank you for taking the time to share your experience at Delta Kamloops. We take pride in knowing our guests are happy with their hotel experience. On behalf of all of us at Delta Kamloops, I would like to thank you for sharing this great review about our hotel. We can’t wait to have you back at Delta Kamloops.
6/10 Okay
Nicole
4 Jan 2024
Nicole
Stayed 1 night in Dec 2023
Response from Team Delta on 14 Feb 2024
Thank you for taking the time to review your stay with us. I appreciate your positive feedback that allows us to improve and meet all our guest's needs consistently. Please know that if there is something, in particular, you are looking for on a future visit, our team will certainly do their best to accommodate you. Please do reach out to me personally on that occasion and I would be pleased to ensure you a most pleasurable stay. Until then, safe travels.
10/10 Excellent
Kelley
2 Jan 2024
Kelley
Stayed 4 nights in Dec 2023
Response from Team Delta on 14 Feb 2024
Thank you for taking the time to share your experience at Delta Kamloops. We take pride in knowing our guests are happy with their hotel experience. On behalf of all of us at Delta Kamloops, I would like to thank you for sharing this great review about our hotel. We can’t wait to have you back at Delta Kamloops.
Thank you for taking the time to share your experience at Delta Kamloops. We take pride in knowing our guests are happy with their hotel experience. On behalf of all of us at Delta Kamloops, I would like to thank you for sharing this great review about our hotel. We can’t wait to have you back at Delta Kamloops.
Thank you for taking the time to share your experience at Delta Kamloops. We take pride in knowing our guests are happy with their hotel experience. On behalf of all of us at Delta Kamloops, I would like to thank you for sharing this great review about our hotel. We can’t wait to have you back at Delta Kamloops.
Everyone was awesome and helpful. Nice, comfortable room. We didn't like the pillows, but that's really a personal choice.
Georgi
Stayed 1 night in Dec 2023
Response from Team Delta on 15 Feb 2024
Thank you for taking the time to review your stay with us. I appreciate your positive feedback that allows us to improve and meet all our guest's needs consistently. Please know that if there is something, in particular, you are looking for on a future visit, our team will certainly do their best to accommodate you. Please do reach out to me personally on that occasion and I would be pleased to ensure you a most pleasurable stay. Until then, safe travels.
It was the perfect fit for my visit to Kamloops. Thank you to the staff for being so kind, curious and helpful.
Cathie
Stayed 2 nights in Nov 2023
8/10 Good
Ian
2 Dec 2023
Ian
Stayed 1 night in Dec 2023
Response from Team Delta on 14 Feb 2024
Thank you for taking the time to review your stay with us. I appreciate your positive feedback that allows us to improve and meet all our guest's needs consistently. Please know that if there is something, in particular, you are looking for on a future visit, our team will certainly do their best to accommodate you. Please do reach out to me personally on that occasion and I would be pleased to ensure you a most pleasurable stay. Until then, safe travels.
Thank you for sharing a review here about your recent stay at the Delta Kamloops. We are pleased to note that overall you had a wonderful stay and that you felt we were a good choice!. Moreover, we're glad that our strategic location eased your travels. We look forward to the next opportunity to welcome you back to our hotel!
Thank you for choosing to stay with Delta Hotels by Marriott Kamloops and for taking the time to share your feedback with us.It always brings us great joy to read comments that praise the excellent service and warm hospitality extended by our attentive associates. We look forward to our next opportunity to host you!
Staff was superb. Total kudos for professionalism. The room was extremely clean but European sized - complete with 9” washbasin and barn door bathroom which does not provide privacy. Only complaint was the hidden costs - like the unexpected $18 for parking when parking is free on the street. Supposedly security but this is Kamloops and that is not a requirement. Paid breakfast had extras such as eggs - the extras made a cheap breakfast more expensive than the standard. The extras left a bad taste on an otherwise decent breakfast. Caution be prepared to pay for standard items
It was a very nice stay. The room was wonderful. Checking in was so easy the staff were so kind. The wedding and meal were beyond expectations. Thankyou. We will come again.
Dianne L
Stayed 1 night in Oct 2023
10/10 Excellent
Suzanne
20 Oct 2023
Suzanne
Stayed 1 night in Oct 2023
Response from Team Delta on 25 Oct 2023
Thank you for taking the time to share your experience at Delta Kamloops. We take pride in knowing our customers are happy with their hotel experience. On behalf of all of us at Delta Kamloops, I would like to thank you for sharing this great review about our hotel. We can’t wait to have you back at Delta Kamloops.
We had a lovely time in Kamloops. The Delta team was attentive. The Cordo restaurant was good and convenient.
Carol
Stayed 2 nights in Oct 2023
Response from Team Delta on 17 Oct 2023
Thank you for taking the time to share your experience at Delta Kamloops. We take pride in knowing our customers are happy with their hotel experience. On behalf of all of us at Delta Kamloops, I would like to thank you for sharing this great review about our hotel. We can’t wait to have you back at Delta Kamloops.
10/10 Excellent
Kelsey
15 Oct 2023
Kelsey
Stayed 1 night in Oct 2023
Response from Team Delta on 17 Oct 2023
Thank you for taking the time to share your experience at Delta Kamloops. We take pride in knowing our customers are happy with their hotel experience. On behalf of all of us at Delta Kamloops, I would like to thank you for sharing this great review about our hotel. We can’t wait to have you back at Delta Kamloops.
Thank you for taking the time to share your experience at Delta Kamloops. We take pride in knowing our customers are happy with their hotel experience. On behalf of all of us at Delta Kamloops, I would like to thank you for sharing this great review about our hotel. We can’t wait to have you back at Delta Kamloops.
It was a great stay. Thoroughly enjoyed our stay and would return in the future.
Shivvon
Stayed 4 nights in Oct 2023
Response from Team Delta on 15 Oct 2023
Thank you for taking the time to share your experience at Delta Kamloops. We take pride in knowing our customers are happy with their hotel experience. On behalf of all of us at Delta Kamloops, I would like to thank you for sharing this great review about our hotel. We can’t wait to have you back at Delta Kamloops.
Excellent location, walk to restaurants and shops. Staff were very friendly, free water bottles appreciated.
Kelley
Stayed 3 nights in Sep 2023
Response from Team Delta on 15 Oct 2023
Thank you for taking the time to share your experience at Delta Kamloops. We take pride in knowing our customers are happy with their hotel experience. On behalf of all of us at Delta Kamloops, I would like to thank you for sharing this great review about our hotel. We can’t wait to have you back at Delta Kamloops.
Very nice hotel and very clean. Would love to stay for more than 1 say. Friendly and professional staff.
Pierre
Stayed 1 night in Oct 2023
Response from Team Delta on 15 Oct 2023
Thank you for taking the time to share your experience at Delta Kamloops. We take pride in knowing our customers are happy with their hotel experience. On behalf of all of us at Delta Kamloops, I would like to thank you for sharing this great review about our hotel. We can’t wait to have you back at Delta Kamloops.
I think parking, wifi and breakfast could have been complimentary provided the amount they charge for a room per night as there were other hotels in the same category as Delta providing that.
Thank you for taking the time to share your experience at Delta Kamloops. We take pride in knowing our customers are happy with their hotel experience. On behalf of all of us at Delta Kamloops, I would like to thank you for sharing this great review about our hotel. We can’t wait to have you back at Delta Kamloops.
10/10 Excellent
John
12 Sept 2023
John
Stayed 2 nights in Sep 2023
Response from Team Delta on 15 Oct 2023
Thank you for taking the time to share your experience at Delta Kamloops. We take pride in knowing our customers are happy with their hotel experience. On behalf of all of us at Delta Kamloops, I would like to thank you for sharing this great review about our hotel. We can’t wait to have you back at Delta Kamloops.
8/10 Good
Derek
2 Sept 2023
Derek
Stayed 1 night in Sep 2023
Response from Team Delta on 15 Oct 2023
Thank you for taking the time to review your stay with us. I appreciate your positive feedback that allows us to improve and meet all our guest's needs consistently. Please know that if there is something, in particular, you are looking for on a future visit, our team will certainly do their best to accommodate you. Until then, safe travels.
Thank you for your wonderful 10/10 review! We are delighted to hear about your fantastic experience at the Delta and your kind words about our customer service. Our priority is to ensure that every guest feels welcomed and at home during their stay, and it brings us immense joy to know that our front desk staff were amazing.We take great pride in our staff's professionalism, and it is heartwarming to hear that their friendliness and dedication contributed to making your stay absolutely great. We will share your feedback with our team, as it serves as a great motivation for them to continue delivering exceptional service to all our guests. We are thrilled that you enjoyed your time with us, and we sincerely appreciate your kind remarks. Your positive experience means the world to us, and we are grateful for your trust in us. Thank you once again for your lovely review, and we look forward to welcoming you back to the Delta for another memorable stay.
Didn't like to have to pay for parking in a lot that was extremely tight. $30 for a continental breakfast??
David
Stayed 1 night in Aug 2023
Response from Kai on 21 Aug 2023
Thank you for taking the time to share your experience of your recent stay with us! We are thrilled to hear that you had a wonderful experience at Delta Kamloops and that we met your expectations. We appreciate your positive feedback as it allows us to improve and meet all our guest's needs consistently and we are thrilled to hear that you had a wonderful stay with us! Once again, thank you for choosing Delta Kamloops and for sharing your positive feedback. We are truly grateful for your support and recommendation. Please reach out to us personally, if there is anything, in particular, you are looking for in your next stay with us. We look forward to welcoming you back on your next visit and providing you with another exceptional stay.
Thank you for taking the time to share your experience of your recent stay with us! We are thrilled to hear that you had a wonderful experience at Delta Kamloops and that we met your expectations. We appreciate your positive feedback as it allows us to improve and meet all our guest's needs consistently and we are thrilled to hear that you had a wonderful stay with us! Once again, thank you for choosing Delta Kamloops and for sharing your positive feedback. We are truly grateful for your support and recommendation. Please reach out to us personally, if there is anything, in particular, you are looking for in your next stay with us. We look forward to welcoming you back on your next visit and providing you with another exceptional stay.
Thank you for taking the time to share your experience of your recent stay with us! We are thrilled to hear that you had a wonderful experience at Delta Kamloops and that we met your expectations. We appreciate your positive feedback as it allows us to improve and meet all our guest's needs consistently and we are thrilled to hear that you had a wonderful stay with us! Once again, thank you for choosing Delta Kamloops and for sharing your positive feedback. We are truly grateful for your support and recommendation. Please reach out to us personally, if there is anything, in particular, you are looking for in your next stay with us. We look forward to welcoming you back on your next visit and providing you with another exceptional stay.
A great place to stay in for vacation or business. The room is very nice and large. Parking should be provided with no extra fees.
Diana
Stayed 1 night in Aug 2023
Response from Kai on 21 Aug 2023
Thank you for your wonderful review! We are delighted to hear about your fantastic experience at the Delta and your kind words about our customer service. Our priority is to ensure that every guest feels welcomed and at home during their stay, and it brings us immense joy to know that you enjoyed your time at our property.We take great pride in our staff's professionalism, and it is heartwarming to hear that their friendliness and dedication contributed to making your stay absolutely great. We will share your feedback with our team, as it serves as a great motivation for them to continue delivering exceptional service to all our guests. We are thrilled that you enjoyed your time with us, and we sincerely appreciate your kind remarks. Your positive experience means the world to us, and we are grateful for your trust in us. Thank you once again for your lovely review, and we look forward to welcoming you back to the Delta for another memorable stay.