Reception

Reviews of Aparthotel Adagio Genève Saint Genis Pouilly

4 out of 5
Aparthotel Adagio Genève Saint Genis Pouilly
67 avenue du Mont Blanc, Thoiry, Ain

Reviews

7.8

Good

Rating 10 - Excellent. 85 out of 297 reviews" "
Rating 8 - Good. 135 out of 297 reviews" "
Rating 6 - Okay. 43 out of 297 reviews" "
Rating 4 - Poor. 21 out of 297 reviews" "
Rating 2 - Terrible. 13 out of 297 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

8/10 Good

Haydn

Stayed 1 night in Mar 2024

4/10 Poor

Kaine

Liked: Room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

kerry

Stayed 1 night in Sep 2023

8/10 Good

Behnam

Business traveller
Liked: Property conditions & facilities
Car services were not on time! It was NOT good! I wasted a lot of time waiting outside in the rainy and very cold weather!
Stayed 3 nights in Oct 2023

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall an adequate place to stay. Some instructions would have been helpful. The kitchen was not stocked well and was very cramped. It was nice to have a suite.

4/10 Poor

Zahid

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed Here For 6 Nights, On Arrival They Wanted Proof That Breakfast Was Included As They Said Our Booking Didnt Show It On There System, So Showed Them The Expedia Reservation. Anyway Next Morning Requested For An Iron, They Couldnt Provide This, Kept Promising They'll Have One For Us Each Day, Throughtout Whole Trip; No Iron. Each Member Of Staff Telling Us Different Things Each Day. Lack Of Communication & Reliability. Anyway, No Housekeeping, Not One Day Out of 6 Did We Get Any Change of Bedsheets, Towels etc. Had to Ask For Towels. The Lady Said Everyone Has To Pay For Daily Housekeeping But Our Reservation Comes With One Housekeeping For Free, Didnt Even Get That. Bins Were Not Changed, Toilet Roll Not Provided etc etc. Room Lights Were Glitching, No AC, Just A Fan. Breakfast Was Meh, Just Pastries, Tea Coffee, Toast Fruit. Wouldnt Recommended For Stays 1 Night
Stayed 7 nights in Aug 2023

6/10 Okay

Daniel

Disliked: Property conditions & facilities
The hotel have a small kitchen with all necessary to cook there. The area around the hotel is empty, you need drive 5 minutes to the city.
Stayed 1 night in Aug 2023

10/10 Excellent

Valynn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place! Its out of the way of city busy lifestyle. If you're using public transport (bus line 66) to get to/from the Geneva Airport it takes about 40 minutes and only one bus line has a stop on the rural road nearby.
Stayed 1 night in Jun 2023

8/10 Good

Brigitte

Stayed 1 night in May 2023

4/10 Poor

Beenish, duluth

Disliked: Cleanliness, amenities, property conditions & facilities
Not in a good condition at all. Breakfast was meh.
Stayed 1 night in May 2023

2/10 Terrible

Aiida

Stayed 1 night in Mar 2023

8/10 Good

S

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2023

2/10 Terrible

Radwan

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Tomasz

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wysoki standard za niewielka cenę. B. Dobre śniadanie.
Stayed 1 night in Oct 2022

10/10 Excellent

Hazel

Liked: Cleanliness
It’s our 3rd time at this hotel. It’s ideal for us visiting family and makes us independent to come and go as we need. Having your own cooking facilities is a bonus also. Close to everywhere you might want to go and visit.
Stayed 7 nights in Sep 2022
Response from Anna - The Reception on 23 Sept 2022
Thank you for chosing our Hotel yet again for your stay! You are welcome anytime, it is always a pleasure to have you with us!

8/10 Good

paul

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Jarrell

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2022

10/10 Excellent

Graham

Liked: Amenities
Big rooms, with kitchen included. Down to earth price within easy range of Geneva Airport
Stayed 1 night in Jan 2022

6/10 Okay

Verified traveller

Business traveller
Overall ok.
Stayed 2 nights in Oct 2021

8/10 Good

Alin Sebastian

Liked: Cleanliness, room comfort
Raw Review
Clean, perfect somehow for business short stays.
Stayed 1 night in Sep 2021

10/10 Excellent

Susan

Liked: Cleanliness, room comfort
One night stop
The hotel was very comfy, staff were extremely helpful and very pleasant, we ate at the restaurant next door, the food was very nice
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Amenities
Stayed 4 nights in Aug 2020

4/10 Poor

CT, Grenoble

Travelled with family
Disliked: Staff & service
Unfriendly staff, wasn’t clear on their charges until we checked out
Stayed 1 night in Feb 2020

8/10 Good

Ben, Toronto

Business traveller
Liked: Cleanliness, amenities
Very clean, friendly staff, new decor in rooms. The heat in the unit was broken, but a space heater was provided and was more than enough for heat. Overall very good stay.
Stayed 6 nights in Feb 2020
Response from Lamia on 11 Feb 2020
Thank you Sir for staying in our Aparthotel. We truly appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
The hotel was undergoing renovations so we weren't able to get the size of apartment that we had booked. However, the person on reception arranged for us to have two studio apartments next door to each other. This was in the end a good solution but the this seemed to take a long time to sort out.
Stayed 1 night in Dec 2019
Response from Lamia on 11 Feb 2020
Hello, Excuse us for the inconvenience during your stay. We promise you a service more up to the expectations of our dear customers, on your upcoming visits. Best regards, Front office desk

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property needs some updates. It’s clean but it’s looking tired.
Stayed 2 nights in Sep 2019

6/10 Okay

Lucky, San Francisco

Travelled with group
The hotel is so so ,for India tour group ,besides one restaurant there is no any other building.but worth this price . And the restaurant next is very nice.
Stayed 2 nights in Sep 2019

4/10 Poor

pzfhpj

Travelled with partner
Disliked: Cleanliness, staff & service
Location and breakfast met expectations. Helpfulness of staff, cleanliness and size of 'apartment' did not.
Stayed 2 nights in Sep 2019

8/10 Good

Sharlen

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good, but not great.
Our room was very large and comfortable for two people. It came with a small kitchen, a closet, a toilet, and bathroom. The only thing was, it wasn´t also clean (mainly in the bathroom). We had paid for the breakfast, but to be honest, the breakfast wasn´t that great. Next time, we´ll just make food in the room. We would stay here again thought.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. We had a studio apartment which had the facility to cook if wanted, large fridge/small freezer, microwave, cooker, dishwasher and all equipment. Walk in wardrobe, with plenty of room and shelves, trouser press and your own coded safe. TV and free WiFi. Gym facilities if wanted. We had a family wedding in Switzerland 🇨🇭but family live in France 🇫🇷 So the boarder was 10 minutes away so easy to go backwards and forwards.
Stayed 8 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pretty nice and comfy
Room was comfy and clean. Just needed the room when i wasnt exploring the local area so it did the job.
Stayed 3 nights in Jul 2019

4/10 Poor

Anonymous

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Hotel shuttle service was disappointing/didn’t happen to and from the hotel. After the shuttle service didn’t show to confirmed meeting point at airport, the hotel told me to take the bus. They didn’t offer to send a new shuttle (only 15min away). Didn’t offer early morning shuttles
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property was advertised inaccurate. It was not a 2 bed unit. It was one bed with a couch that pulled out. The property also advertised free shuttle to and from the airport. The shuttle no longer was running upon our arrival and didn’t run on weekends when we departed. We spent over $100 in taxi fees to and from for a disappointing experience. I would not recommend this property based on our experience.
Stayed 1 night in May 2019

8/10 Good

Shlomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was good for my needs, breakfast was good, the hotel clean the rooms ones a week, but if you ask they’ll Clean on your needs..the stuff is friendly Overall nice and comfortable place.
Stayed 1 night in Mar 2019

10/10 Excellent

Shlomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very good good location
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Too small. Run down. Lift was broken. Toilet seat was broken. Bed was too hard. Pillow was too big and hard. I'm not picky either. This place is pretty crap.
Stayed 1 night in Feb 2019

8/10 Good

Joseph M.

clean, friendly staff
convenient
Stayed 1 night in Sep 2018

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Night clerk failed to order airport car service for us so hotel had to scramble by getting the hotel’s general manager to take us to the airport. Other than that, the hotel was fine.
Stayed 1 night in Aug 2018
Response from Alain Reception Desk on 1 Nov 2018
Dear John, Thank you for your feedback following your recent stay with us. We are sorry for this oversight and hope to have the pleasure of welcoming you back very soon.

8/10 Good

Sasha, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean property, great breakfast. There were no iron , nor board. Clean kitchen and decent size fridge.
Stayed 1 night in Aug 2018

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2018

8/10 Good

Valeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

George, St Albans,England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Thoiry
It was convenient for airport and near my son's house in Thoiry.
Stayed 4 nights in Jun 2018
Response from Bentorki Walid on 12 Jul 2018
Nous vous remercions pour avoir pris le temps de répondre et nous satisfait pour la qualités de vos commentaires. Cordialement A très bientôt Apparthotel Adagio Saint Genis Pouilly

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel perfect for a work trip
The breakfast and restaurant on site; proximity to Geneva and alternative eateries and friendly staff meant that this hotel was perfect for a work trip. Would recommend to colleagues.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met our needs of being relatively close to the Geneva Airport on the French side. Desk Personnel were very helpful.
Stayed 1 night in May 2018

8/10 Good

Beverley

Liked: Cleanliness, property conditions & facilities
Room lovely - nice and big and very clean. Love the large walk in wardrobe means you can put everything away, out of sight. Bed was very hard Service a bit slow in the restaurant, but once ordered was quick to arrive and was very nice, good prices compared to others hotels in Geneva area

8/10 Good

Andy, Texas

Liked: Staff & service, room comfort
A week in the St. Genis area
This hotel has spacious rooms and is very convenient for visiting Geneva and CERN. It was quiet and has a convenient restaurant in the same building.
Stayed 6 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment
Great apartment for very low cost. Sofa converted to two full size beds. Amazing value
Stayed 1 night in Feb 2018

6/10 Okay

Amy, UK

Good hotel- plan transport in advance
The view from the room was great, we were overlooking the mountains. We stayed for 4 nights but unfortunately no-one came to clean the room and had to ask reception for clean towels and toilet roll. The breakfast is a great buffet but they do charge as we were under the impression it was included in our stay. The location is about 40 mins from Geneva and you have to catch 2 buses, the nearest bus stop is about a 20 minute walk (Jean Monet) and no path for some of the way, but if you don't mind an adventure it's fine and make sure you have some change for the ticket machine on the bus. However, if you are staying in the week you can use the free hotel shuttle to get around, just plan in advance or hire a car. There is a lovely Italian restaurant up the road or you can eat at the hotel , there is also a Chinese restaurant further up. As it is on the french side make make sure to take Euros as well. I recommend downloading the app 'tpg' which will help you decided which buses you need to catch. Overall a pleasant stay, just check if breakfast is included and plan your transport in advance!
Stayed 4 nights in Feb 2018