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Reviews of Hatchet Resort

2.5 out of 5
Hatchet Resort
19980 E Hwy 287, Moran, WY

Reviews

8.2

Very good

Rating 10 - Excellent. 438 out of 1000 reviews" "
Rating 8 - Good. 335 out of 1000 reviews" "
Rating 6 - Okay. 112 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 55 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Oct 2023

2/10 Terrible

Diana

Disliked: Staff & service
Do not stay here
My husband and I had a 2 night reservation at The Hatchet. I called the hotel at about 8:30 AM 2 days before my reservation to explain we had tested positive for Covid that same morning and we had to cancel our stay. We are 77 and were going to the Dr. that day and were willing to provide documentation to him. He was the manager. He told us we had not canceled in time. Yes it was two days before check in time, which was 4:00 PM, however, we had to have called before 12:01 AM that morning. There is no point in going into the discussion that followed except to say it ended with me saying we were trying to be responsible in not coming but it seems you would rather we come sick and expose other guests and staff. His response to me was “come right ahead” Needless to say we did not go and did not get a refund. Wow
Stayed 2 nights in Sep 2023

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hatchet was a very nice place and the location to the parks was what we expected. The staff was lots of fun and did an excellent job as it was near the end of season. Thanks so much.
Stayed 2 nights in Oct 2023

8/10 Good

Paulette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location of the Hatchet Resort. It’s clean, comfortable and reasonable. It’s our choice when visiting the Tetons.
Stayed 7 nights in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inviting Room and Grounds, but a Broken Faucet
We enjoyed our two-night stay. The overall ambiance of the rooms and grounds is welcoming and relaxing. The quality of the food in the restaurant and Grill was very good. However, we thought that given the high cost of lodging, the Grill breakfasts should be complimentary, and not an extra charge. Our room (#108) was comfortable, except for the sink faucet in the bathroom. It badly needs repair, and using it was akin to a wrestling match. We certainly would stay here again, in a room with a smoothly working faucet!
Stayed 2 nights in Oct 2023

8/10 Good

Ronald

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
M
Stayed 4 nights in Sep 2023

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
convenient location plus restaurant
Stayed 1 night in Oct 2023

2/10 Terrible

K. Melissa

Disliked: Room comfort
Rustic and Historic is a euphemism for something!
So, apparently those travelers who gave this place a great rating also follow the rule "If you can't say anything nice, don't say anything at all." Baseboard heaters didn't work, but they did provide a plug-in space heater that dried our sinuses and overheated us. The cracked tiles in the bathroom were nicely covered by a black rubber outdoor welcome mat. There was no place to hang or store garments, no chair to relax in, and very little lighting. To be fair, the breakfast served at the grill was fine; and with the exception of red-meat items running low on the dining menu, dinner was OK. We cancelled our second night, being hopeful that Hotels. com might intervene to get a least a bit of our $270 reservation back, no dice. Wouldn't recommend this place to anyone.
Stayed 2 nights in Oct 2023

10/10 Excellent

jing

Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk and restaurant staff were so welcoming and friendly. The cleaning staff were arriving as I was loading my car and each one greeted me with a cheery good morning.
Stayed 1 night in Oct 2023

4/10 Poor

Gina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Stayed 3 nights in Oct 2023

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds! Clean & quiet!
Stayed 1 night in Oct 2023

8/10 Good

Alicja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Noisy
When you hear someone blowing their nose Nextdoor… that is too noisy!very cute to look at.. but the interiors were shabby and towels and toiletries were really bad quality.Tiny desk chair only seating, a comfortable chair would be standard. Good for just one night, and being close to park.On a positive note,The restaurant was very good.
Stayed 1 night in Oct 2023

8/10 Good

Deborah

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Location is fabulous! Dining was excellent, our server Brandy was engaging, and fun! This is our second time staying here, we enjoy the proximity to the Tetons and Jackson! Only issue is the carpet needs to be replaced! They should consider a non- carpet option.
Stayed 2 nights in Sep 2023

4/10 Poor

Weining

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
The floor is too terrible, and the floor mat is so so so sticky!!!!
Stayed 1 night in Sep 2023

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin was very clean and comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Super cute and cozy.
Stayed 3 nights in Sep 2023

8/10 Good

Peter

Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Disappointed
Vastly overpriced. Bare bones. Skimpy amenities. Stained carpet. Dark room. Thin scratchy towels, etc.
Stayed 1 night in Sep 2023

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and quaint place.
Stayed 1 night in Sep 2023

8/10 Good

JERRY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a rustic setting and the furniture, and simple bath facilities reflected that. The wifi, tv, and all appliances worked great, we parked our vehicle within 6 feet of the door which was very convenient. The setting was beautiful. The only negative was the carpet which needed to be removed and replaced with something other than carpet. We would definitely return.
Stayed 1 night in Sep 2023

6/10 Okay

Nancy, Macedon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property offered on-site restaurants which was great. What struck me most about the room was what it lacked. It lacked AC (luckily it was a cool night), outlets, mirror, a place to hang things (no hooks or hangers), no bed side table with lighting for reading in bed, and I think the mattress on one of the beds was on a smaller box spring, at least it seemed that way.
Stayed 1 night in Sep 2023

8/10 Good

Jamilyn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was OK
Generally good but very over priced for what it was. Front desk staff was not particularly warm.
Stayed 1 night in Sep 2023

6/10 Okay

Alfred

Travelled with family
Liked: Cleanliness
Disliked: Amenities
no fridge, microwave, or comfortable furniture. Very small space.
Stayed 2 nights in Sep 2023

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Sep 2023

10/10 Excellent

Robbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Grand Teton national park! The staff were awesome, and the food at the restaurant is excellent. If you go in September they may be low on a few things due to season end
Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint, quiet, and clean. Restaurant is very good
Stayed 2 nights in Sep 2023

8/10 Good

Ranjit

Travelled with family
Liked: Cleanliness, staff & service
Good location for visiting Grand Teton Park; rustic decor and surroundings. Two restaurants - breakfast was more than adequate, the one that served dinner more limited - but there are few options other than at the Park Lodges.
Stayed 3 nights in Sep 2023

10/10 Excellent

Rick

Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Property.
Stayed 1 night in Sep 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay!
Our room was very clean and fresh smelling. The beds were extremely comfy and we loved the thick blankets, great for cold nights. The room was not air conditioned, however, so I’m not sure how the room would be in the heat of the summer. There was a floor fan in the room. The bathroom was clean, with an adequate wooden shelf to put toiletries on. The walk-in shower was a nice size. The only drawback was that the hotel’s restaurant was very busy, with only one person who was waiting on all the table and serving and checking people out, so we passed on breakfast. We just didn’t have time to wait. It would have been nice if the hotel office offered free coffee in the morning. There isn’t any place else around to grab a cup, so you’re at the mercy of the restaurant.
Stayed 3 nights in Sep 2023

6/10 Okay

I-Chuan

Travelled with group
Poor stay
Stayed 1 night in Sep 2023

4/10 Poor

Kevin

No refrigerator, no dressers, water smelled like rotten eggs, floor was sloped and carpet was sticky. I had to check out early and sleep in another hotel. Wasted $300 on that night. Very overpriced resort. Not worth the money.
Stayed 3 nights in Sep 2023

2/10 Terrible

Chunyang

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent almost 200 dollars for a room where I need to share the bathroom with two other rooms, but they didn't even offer hot water or electeic kettle for drinking/coffee, either in the room or anywhere. I just couldn't find hot water! Absolutely not deserve it!
Stayed 1 night in Sep 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very combiner to Tetons and Yellowstone. Very clean. Great bathroom.
Stayed 4 nights in Sep 2023

4/10 Poor

Jose

Liked: Property conditions & facilities
Disliked: Cleanliness
This property needs some update. Obviously, owners are not paying attention to mold and mildew growing in the bathrooms. Carpet is also dirty and sticky. Location is convenient but I recommend to look for another hotel to stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Gyan

Liked: Cleanliness, property conditions & facilities
The cabins were great
Stayed 1 night in Sep 2023

10/10 Excellent

Takashi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good stay. I had a suite room, 1 queen bed and Trundle & Day Bed. So 4 adults is little bit small, but I think it would be suitable for 3adult or/ 2 adult&2kids or so. Also Dining and Grill were delicious and staff were so kind and friendly. If you will have multiple stay around here in summer, I recommend this lodge.
Stayed 1 night in Sep 2023

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Christie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The property is well kept and quiet with a great view and super close to the park. Our toddler loved playing in the grassy yard and with the corn hole bags. There’s an on site restaurant that serves delicious burgers with local, grass fed beef. Only things to note - they don’t accommodate early check in, so be sure to plan accordingly. We ended up just starting our grand Teton site seeing a day early. It’s so close to the park. There’s also no bathtub, which is a bummer if you have small kids. Also no refrigerator, so be sure to bring a cooler. We would stay here again.

6/10 Okay

Jigar, North Brunswick

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Asmita

Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was private, and quiet. Maybe need some tissue in the bathroom and a couple more towels.
Stayed 1 night in Sep 2023

4/10 Poor

Cynthia

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was dated and the room was tiny. I didn't want my feet to touch the carpet, and the coverlet on the beds was of the old type that obviously wasn't laundered between guests. A positive was the restaurant. We had a nice dinner, excellent drinks, and the staff was great. The price charged for the room was definitely not worth it!
Stayed 1 night in Sep 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay when visiting Grand Teton. Nice restaurant with great breakfasts. The rooms were relatively basic (although with log cabin walls) and heated bathroom floors. The cabins looked great - would love to try those sometime.
Stayed 2 nights in Aug 2023

2/10 Terrible

brian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed quality was not good enough.