Standard Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
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Reviews of Ala Sofia Hotel

3 out of 5
Ala Sofia Hotel
Binbirdirek Mah Suterazisi Sok No: 8, Istanbul, Istanbul

Reviews

8.2

Very good

Rating 10 - Excellent. 62 out of 193 reviews" "
Rating 8 - Good. 94 out of 193 reviews" "
Rating 6 - Okay. 24 out of 193 reviews" "
Rating 4 - Poor. 11 out of 193 reviews" "
Rating 2 - Terrible. 2 out of 193 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Taraq

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2023

8/10 Good

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities
I like the place nice area
Stayed 11 nights in Sep 2023
Response from Tolga on 16 Oct 2023
Your comments are valuable for us.Thank you for your feedback.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located hotel
Well located hotel made it easy to walk to Blue Mosque, Aya Sofia, and much more. Room was ground floor, subject to street noise. Ensuite bath was clean, but had plumbing isse that was not resolved during my stay (constant leak in toilet). Breakfast was filling and tasty - including items not normally considered breakfast foods (salad?) Room lights needed attention by electrician - flickering occasionally.
Stayed 5 nights in Sep 2023
Response from Tolga on 11 Oct 2023
Thanks for sharing your comment with us!Your feedbacks are valuable to us.

10/10 Excellent

Kimberly

Stayed 2 nights in Sep 2023
Response from Tolga on 29 Sept 2023
Your comments are valuable to us!It is important to us that your stay is happy!We wish you healthy and happy days, thank you!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2022
Response from TOLGA on 23 Sept 2022
We are sorry that we could not satisfy you.Please let us know what you are not satisfied with.If we know these, we can provide better service.

10/10 Excellent

Nekel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location easy walking distance to the 2 big mosques, Grand Bazaar, the T1 tram line & many others. I’ll definitely consider staying here again if I return to Istanbul.
Stayed 3 nights in Aug 2022
Response from EMIN on 30 Aug 2022
THANKS FOR COMMENT!WE ARE VERY WELCOME EVERY OUR GUEST IN OUR HOTEL! BEST REGARDS FROM A'LA SOFIA HOTEL!

10/10 Excellent

Shakeela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Ala sofia was great, staff were very friendly and rooms were cleaned daily I would definitely go back
Stayed 4 nights in Jun 2022
Response from Reception Team on 4 Jul 2022
Dear Shakeela , Greetings from A'la Sofia Hotel, Thank you for taking time in sharing a review. We are delighted to know that we have curated an exquisite experience for you. We look forward to see you on your next visit soon in Turkey! Sincerely, Reception Team

8/10 Good

Hashim

Stayed 3 nights in Jul 2021
Response from Ilkin on 8 Dec 2021
Thank you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 9 nights in Mar 2021
Response from Amer on 27 Jul 2021
Thank you so much stay with us.Best Regards

8/10 Good

Tariq, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courteous and helpful. The room and bathroom were clean and very well done. The breakfast was OK with some room for improvement in the choice of items.
Stayed 2 nights in Dec 2019
Response from Bahar on 6 Jan 2020
Thank you so much stay with us. We will do our best in the future. Best Regards

10/10 Excellent

Suhail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular Stay
I stayed in Ala Sofia Hotel for three Nights. All the staff was very co operative and Helpful. Especially, the Lady at the counter named BALLAR was very nice, Humble and Helpful person towards us. Our room was in Basement, that was a Nice and spacious room. There was elevator as well to go on different floors.Only one little problem was that it was hard to view outside through the Window. Apart for that, it was wonderful experience to stay with Ala Sofia Hotel. I'll recommend this Hotel to stay if someone visiting Istanbul.
Stayed 3 nights in Dec 2019
Response from Bahar on 8 Jan 2020
Thank you so much stay ın our hotel. We are happy because you were happy in our hotel durıng your stay. Best Regards

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the service at the hotel, the staff were really helpful and very approachable. The hotel ambience was really nice. The hotel was really near the trams, shops and restaurants. The only issue we had was the room we had reserved was not available when we arrived as there was plumbing issues. Due to that the room we got was small. It was difficult moving around the room with luggage.
Stayed 5 nights in Oct 2019
Response from Bahar on 2 Nov 2019
Thank you so much stay with us..We will our best for future .Best Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice n helpfully manager. The works at the hotel very nice too.
Stayed 5 nights in Oct 2019
Response from YAHYA on 1 Nov 2019
Thank you so much stay wıth us and happy with us .

10/10 Excellent

Lawrence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019
Response from Ballar on 3 Oct 2019
Thank you so much..We are happy stay with us ..Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2019
Response from Ballar on 10 Sept 2019
Thank you so much inform us..We will do our best . Best Regards

10/10 Excellent

bern, mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quit and confy
Wonderful staff nice location everything you need to ha. A n ice stay
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Middle everything
Fell very confortable staff fantastic much information made me fell secure I went athens and back to istambul and stay again at ferman
Ferman terraze
Stayed 2 nights in Aug 2017

10/10 Excellent

Vickram, Amman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel close to main touristic area.
We stayed 4 nights. Our room was clean and good size. Bathroom was large and very comfortable. Hotel staff were very helpful in all aspects, including local tours and getting some discounts. We liked the breakfast table as it catered to both veg and non-veg guests. Sea view from the restaurant was superb.
Stayed 4 nights in Jul 2017

10/10 Excellent

Brunilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My awesome Istanbul experience
It was an amazing experience. The staff was awesome and Apo the front desk guy was incredible from t time we enter. He gave us all the infotmation we needed it made reservation for us and also helped us with transportation. Rooms were huge and comfortable and my kids we in love with location, comfort and great service. Oh I cant forget great breakfast on terrace with incredible view.
Stayed 4 nights in Jun 2017

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Time In Istanbul
Great location! We loved our corner room. Great deal! Staff were nice. The rooftop had great views! Breakfast is not something to be excited about though.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It was good ..,,,,,,,,..........:::::....,,,,,..,,,,,,,,,,,,,,,???????

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Good location, clean and well presented room, accommodating staff, great view from breakfast area.

8/10 Good

Marshall, Prague (formally from the USA)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent four days over Christmas. The hotel was recommended by a friend who lives in Istanbul and it lived up to my expectations.Breakfast was typical with a lot of dried fruit. Bread was very good and they did offer boiled eggs and a few warm items. The staff was most helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A good clean, well positioned hotel that offers a comfortable stay.

2/10 Terrible

Maher, Boston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ferman Sultan Hotel is Filthy
I booked 14 nights but I could not stay one minute in this hotel it's filthy in every way, sewage order throughout the hotel, bathroom is very dirty its fill with mold. Hotels.com should be a ashamed of themselves to have this hotel on their site!!! Ferman Sultan Hotel not a hotel stay in even for free. The floor has spot all over the the bed small disgusting. I lost over $1000.00 they refused refund my money and Hotels.com have misleading information deceiving their customers!!! I took many pictures to share on TripAdvisor and other site.

6/10 Okay

Lily, nz

3 star hotel 3 star service.
thank you for your hospitality. the situation is perfect. so close to everything.

8/10 Good

Kimberley, Australia

Liked: Cleanliness, staff & service, room comfort
Rooms are variable
We had booked an extra night separately, so we had to move rooms during our stay. What a difference! The 3rd floor room had a nice view, good bed and was pleasant all up. The basement room was smaller, mattress was worn and uneven, view was passer by's legs and the bathroom developed a bad smell. No difference on paper (the basement room too was advertised 'city views'), but a massive difference in how we would rate the hotel. All comes down to luck. Above scores are from 3 nights in a good room and 1 night in a bad one.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Eduardo, Japan

Liked: Staff & service
Disliked: Room comfort
Ferman Sultan Hotel
Very good location. The staff, mainly Mr. Umut, were very nice and helped a lot with my needs. The Hotel just need to be more careful with the maintenance. My room the thermostat did not work, so the room was very hot, or very cold after turn the heater off, the shower head was not functioning properly. I only stay 2 nights, so i let the fixing to be done after my departure.

10/10 Excellent

Jim, Calgary, AB, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT LOCATION
This hotel is absolutely close to everything! The staff at this hotelare exceptional. Their hospitality and service was more than I can put into words. Their hospitality is something one would expect from a 5 star hotel. My many thanks to CEM (pronounced Gem) who was the front desk whom I had the pleasure of interacting mostly with. Although I must thank all the GREAT staff that were there. If you are looking for a small, intimate and well situated hotel, this is the one. I would definitely stay here again on my return trip to Istanbul.

8/10 Good

jorge

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Sabah, Beirut

Liked: Cleanliness, staff & service
Good, could be better
Room was good for the price, but the beds were not too comfortable. The hotel is quite small, no room service or spa as advertised on their website. We also found some of the staff to be less accommodating/flexible than we would have liked. Breakfast was great! Great location, right in the heart of Old City (Sultanahmet) and close to most tourist sites. Would recommend if you will be gone all day while in Istanbul.

8/10 Good

Sanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lawrence, pa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel
Second time staying here. Excellent experience. Highly recommend. Will stay here on next visit to Istanbul.
Response from murat on 7 Feb 2015
Thank you for your comment sincerely friendly

8/10 Good

zaneem

Liked: Cleanliness, staff & service, room comfort
very good hotel
it s very good hotel few hundred meters away from sultanahamad mosque, it is quit and clean but be sure that your room not in basement

10/10 Excellent

Jacinta, Hoppers crossing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fermon sultan -first choice in Istanbul
All staff were absolutely amazing,fantastic location
Response from murat on 7 Feb 2015
Thank you for your comment

8/10 Good

couple, australia

Excellent location
Easy walking to sites and eateries also tram/metro from airport. Literally a few minutes from Blue Mosque. Facilities acceptable with reasonable breakfast pleasant staff without being pushy. Oldish style hotel which is normal for this area. Would use this hotel again.

6/10 Okay

Husnain, London

Liked: Cleanliness
Great Location
It was a short stay, if you are not bothered about the 5 star facilities e.g. pool, bar, spa, etc then this hotel is ok for you. Location is great, 1 min walk to Blue Mosque and Overall is clean.

8/10 Good

marshall, walton on thames, surrey, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located in heart of sultanhamet area
Close to blue mosque, Aya Sophia mosque, hippodrome, topkapi palace, golden horn, grand bazaar, spice bazaar, etc., etc. plus many many eateries.

8/10 Good

elaine, uk

Liked: Staff & service, room comfort
Disliked: Cleanliness
Excellent location,faded in need of redecoration
This hotel is very close to where you would want to be, near the historic centre. It took 2 nights to get used to the 4am call to prayer! The breakfast buffet was ok but not very exciting. Unfortunately the walls are thin and we had some very inconsiderate neighbours who talked very loudly into the small hours. The holiday was great. So many interesting places to go and things to see. Try not to rush around as it is a very large but relaxed city. We stayed a week which is about right. We found that you need to go into small restaurants in back streets to get the best meals. We had a special celebration at the Four Seasons Hotel which is quite magnificent.

6/10 Okay

Moe, Canada

Liked: Staff & service
Disliked: Room comfort
Nice
Good location nice and help full staff. Stay away from room number 302 as lot of noise. As there is Resturant on above the room you with hear moving of chairs and foot steps starts at 6am. Also make sure your bed sheets are changed regularly we had two rooms for five days after three days we notice out bed sheet was not changed till we requested.

4/10 Poor

Barbara, New Zealand

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice enough staff but disappointing room
Was put in a basement room. Lighting so poor I couldn't read. Bedding substandard. I would not return again or recommend

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Y, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Blue mosque and hagia sophia
Hotel was excellent, very clean and tidy with friendly and helpful staff”. i stayed here few days and the quality of the rooms was very high. The best and most memorable part of our stay, was without doubt the staff - they were extremely polite and friendly. The location was excellent very close to all (almost ) historic places and the sea...

10/10 Excellent

Nigel, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff !
The hotel staff make this hotel very helpful and a good laugh to boot ! The location is perfect for the main tourist spots in the old town and for places to eat within a five to ten minute walk. Good value all round would stay again

8/10 Good

Euro Honeymooners, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
good location and value for money
Nice, neat, clean and tidy and for the money there is really nothing to complain about. The beds are comfortable, functional bathroom, air con and mini bar. My wife and I paid a great deal more elsewhere in Europe for less. Breakfast isn't great but as I later found out it is quite traditional, so you can't really fault that. To simply put, I would stay here again.

10/10 Excellent

David, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and very friendly helpful staff.

8/10 Good

William, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but small room.
Nice roof top terrace. Good location.

10/10 Excellent

Ferdousey, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly hotel with a great location.
Serder is one of the best hotel managers i have come across. He always speaks to his guest any chance he gets and made me and my family (mom & neice) feel very welcome. Mert was also really good very well manered but also very patience. Between mert (forgive me if i spelt the name wrong) and Serder the hotel is a must stay. I will definitely come again. My 11yr niece absolutly enjoyed speaking to Serder and learning turkish words from him. The triple room was wonderfully clean with kettle, fridge and selection of teas. The bathroom is very clean with no moulds what so ever. Breakfast was also wonderful and the staff responsible for preparing breakfast buffet do an excellent job. Well done to all staff at Ferman Sultan Hotel keep up the good work. Well done Serder for making the hotel family friendly and the guest feel like they are at home. Im already preparing my next stay with them!
Bathroom
View from the terrace
Blue mosque at night
Bathtub no moulds!

8/10 Good

AJR, London

Liked: Staff & service, property conditions & facilities, room comfort
Great location, friendly staff. Pity about noisy d
Great location 100mt from the Blue Mosque and other major sites. Its in the quiet area of town and you can walk to most things or take a tram anywhere. Breakfast was pretty basic but sufficient, room was very nice, unfortunately you can hear a lot through the doors which i do not think were up to the job.