We booked a room for 13 nights and we were excited to stay in a clean and comfortable room. Unfortunately, when we reached first we saw many flies starting from the entrance.
Our room was very small and smelly and not as it was shown on the picture. There were red stains on the walls and most of the items like the lamp, furniture and walls were old and broken. Also, there were small mosquitos in the room as well as some very small dead mosquitos on the bed sheet. The restroom was very small and there was no room between the toilet and the sink so you could not use the toilet properly. The air conditioner was old and placed on top of the bed so when you turned the AC off the room was very hot and smelly and you couldn't sleep at all, but when you turned the AC on the room was becoming unbearably cold. We couldn't sleep the whole night because I had the air conditioner remote in my hand and changing the degree every couple of minutes so as not to feel so cold as well as not to have the smell in the room. Still, I got sick the next day 😞 which made us leave the hotel after only one night's stay and booked another hotel. It's been 4 days since then but still, I cannot speak properly I am taking antibiotics and I still haven't recovered so my holiday is ruined.
We checked-in on the 19th of June and when we complained about our room many times the receptionist told us that we are fully booked so we cannot help you. You should wait for our manager he might help the next day.