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Reviews of Villas Tiburon

3 out of 5
Villas Tiburon
Km 1 Paseo Kuka, Isla Holbox, QROO

Reviews

8.6

Excellent

Rating 10 - Excellent. 283 out of 558 reviews" "
Rating 8 - Good. 168 out of 558 reviews" "
Rating 6 - Okay. 69 out of 558 reviews" "
Rating 4 - Poor. 23 out of 558 reviews" "
Rating 2 - Terrible. 15 out of 558 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities
Staff Really nice…. Room was ok..pool ok as well
Stayed 1 night in Apr 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I almost canceled when I saw the negative reviews but Villas Tiburon is a lovely place. Beautiful gardens. adorable doggie and right on the beach. Yes they dont move the seaweed but I live in SD and Im use to seeing seaweed on the beach. Nice quiet place where you can just relax and enjoy- want more luxury then pay the other hotels around the area their price instead. I would recommend this hotel.
Stayed 2 nights in Mar 2024

2/10 Terrible

Guadalupe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Martha

Stayed 3 nights in Feb 2024

10/10 Excellent

Daniella

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Love this Zen Dog Friendly boutique property. Staff is amazing. Beds are comfortable and even though it’s a eco-friendly resort, I never ran out of hot water or had an issue with electricity. Highly recommend
Stayed 3 nights in Dec 2023

10/10 Excellent

Alessandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2024

10/10 Excellent

BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and friendly
Stayed 4 nights in Feb 2024

10/10 Excellent

Stephanie

Stayed 3 nights in Feb 2024

10/10 Excellent

Tammie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional staff!!
Stayed 1 night in Feb 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service
The place was very clean and the beach was fabulous. Louis and staff at beach awesome. top
Stayed 6 nights in Jan 2024

10/10 Excellent

Amelie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice beach
Stayed 8 nights in Dec 2023

6/10 Okay

JOCELYN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Really clean everything . reception people 5* . Julio from the bar and outdoor area Amazing 10* . Rooms: needs improvement , carpet beside bed need to go , dirty dirty . curtains r really old , so thing because of the sun , hard to sleep in . Pillows please upgrade them super old !! the room was super clean , also the bathroom with towels and shampoo and soap . Outdoor area 5* Overall Hotel is a 2 to 3* only because room inside needs an improvement asap!
Stayed 3 nights in Dec 2023

10/10 Excellent

Danijel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Due to the recent storm, the island and the smell was pretty awful but under other circumstances, it would have been a wonderful stay.
Stayed 3 nights in Nov 2023

8/10 Good

ALVARO DE LA

Stayed 2 nights in Nov 2023

6/10 Okay

Amir

Stayed 3 nights in Nov 2023

8/10 Good

jawad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful and quick. Paul and Uwana were awesome and Lewis,Knox and Mara at the beach bar are the best ,they will make your relaxation experience on the beach unforgettable. Definitely will stay with them again.
Stayed 6 nights in Oct 2023

10/10 Excellent

jesus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Check in A+ , Nice and quiet
Stayed 1 night in Aug 2023

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service
The pools were not too clean. And one of them was more for kid than for adults.
Stayed 2 nights in Jul 2023

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the place a lot. Very beautiful. My only objection is the information incomplete about a tour at 3:00 am . The staff did not mention that it did not included the ride back to the hotel. We found out at the end of the tour and had to walk back at 4:00 am
Stayed 1 night in Jul 2023

10/10 Excellent

Zuemi

Liked: Cleanliness, staff & service, property conditions & facilities
The property has a good vibe very friendly staff
Stayed 3 nights in Jul 2023

10/10 Excellent

Darren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach here is the best and you are right on the sand at the best part. The food and drinks service while on the beach is fantastic. You can spend the whole day there relaxing. Breakfast options onsite would give 5 atars for facilities. Property is a bit older and simple, but it is very well maintained and very clean. We were really happy with our stay here and would stay here again.
Stayed 3 nights in Jul 2023

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Team Villas Tiburón on 11 Jul 2023
Gracias por su calificación, nos anima a seguir esforzándonos, lo esperamos nuevamente!

10/10 Excellent

Carlos Salazar

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly
Stayed 2 nights in Jun 2023
Response from Dirección del Hotel on 24 Jun 2023
Gracias por su preferencia y por su recomendación, lo esperamos de nuevo, saludos!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property will definitely go again.
Stayed 1 night in Apr 2023
Response from Selene Castillo on 14 Jun 2023
gracias por su preferencia.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2023
Response from Director on 12 Jun 2023
Gracias por su calificación, ¡esperamos su visita de nuevo!

8/10 Good

Cynthia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Holbox is beautiful and the staff here were very friendly. I liked the they have drinking water available. We did lose electricity and water during our stay for a little bit. The hotel needs some maintenance with the swimming pools. My kid was excited for the pool but we didn’t use them because the walls were green with mildew and the water murky. Overall it was a decent stay.
Stayed 1 night in Apr 2023
Response from Team Villas Tiburón on 29 Apr 2023
We're sorry to hear that and thanks for your feedback.

10/10 Excellent

Sanjay

Stayed 3 nights in Apr 2023
Response from Selene Castillo on 27 May 2023
Estimada Sanjay.Muchas gracias por elegirnos para sus vacaciones, nos alegra que lo haya pasado excelente, esperamos que vuelva pronto, un abrazo de parte de la familia Villas Tiburon.

6/10 Okay

Ivonne

Stayed 1 night in Apr 2023
Response from Team Villas Tiburón on 25 Apr 2023
Gracias por su visita, si desea enviar sus comentarios a reservations1@villastiburon.com, gracias.

8/10 Good

Jackeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beach
Stayed 3 nights in Apr 2023
Response from Team Villas Tiburón on 24 Apr 2023
Gracias por su comentario, esperamos vuelva pronto!

10/10 Excellent

karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service , great hotel , walk right into the beach beautiful beach
Stayed 3 nights in Mar 2023
Response from Selene Castillo on 10 Mar 2023
Gracias por elegir villas tiburon, sus comentarios son muy importantes para nosotros nos vemos pronto.

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We are Hotel operators in nearby Cancun and we love to go to HOLBOX a few times era because it is one of the most spectacular destinations in the world. The staff here are absolutely wonderful and the views are spectacular.
Stayed 2 nights in Feb 2023
Response from Dirección del Hotel on 3 Mar 2023
Thank you for your preference, Come back soon!!

8/10 Good

maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise in Mexico
Great plave to stay!! Mara from the beach bar is the best and Javier from Alma bar. Great service!!
Stayed 4 nights in Feb 2023
Response from Selene Castillo on 2 Mar 2023
Gracias, su comentario es muy importante para nostros.

10/10 Excellent

Jackelyn Caron

Travelled with partner
Liked: Cleanliness, staff & service
It was a nice stay and clean.
Stayed 7 nights in Feb 2023
Response from Selene Castillo on 2 Mar 2023
Gracias, su opion para nosotros es muy importante.

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Comfortable hotel, great services. Wish the bar was open later. Beds were a bit stiff. Would return!
Stayed 5 nights in Jan 2023
Response from Selene Castillo on 6 Feb 2023
Gracias por visitar el hotel sus comentarios son muy importante para nosotros, nos vemos pronto.

8/10 Good

Susana

Travelled with partner
Liked: Cleanliness, staff & service
Love that it has a prime beach location, it's right on the hotel zone per se and a 20 min walk from the downtown area of the island. You will definitely get your steps in going back and forth, but if you don't mind and like the exercise then great option. It's also very dedicated to eco-friendliness which is great to see and has a lovely rooftop pool that I didn't really see available in any of the other hotels.
Stayed 5 nights in Jan 2023
Response from Selene Castillo on 6 Feb 2023
Gracias por visitarnos en Holbox sus opiniones son muy importantes para nosotros, nos vemos pronto.

10/10 Excellent

Danijel

Stayed 6 nights in Jan 2023
Response from Dirección del Hotel on 16 Mar 2023
Thank you for your preference, Return soon!

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved this property
Response from Selene Castillo on 6 Feb 2023
Gracias por visitarnos, esperando que nos visite pronto.

8/10 Good

Cynthia

Stayed 1 night in Jan 2023
Response from Dirección del Hotel on 6 Feb 2023
Gracias por su comentario, esperamos que vuelva pronto

8/10 Good

Carlos

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an extra charge for a payment with card on the roof bar that was a little weird. But other than that it was a good stay. Would go there again.
Response from Selene Castillo on 6 Feb 2023
Gracias por visitarnos su comentario es muy valioso para nostros, esperando que nos visite pronto.

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness
Property is nice enough but Expedia overcharges for this place and also there is a surcharge at the hotel. Property is a few steps above a hostel. It would be fine if the hotel price were not overcharged by wxpedia. Book direct! Staff is nice. Rooms are dark and small.

10/10 Excellent

Gilberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the areas are good, pool near to the beach needs more space for rest
Stayed 2 nights in Nov 2022

10/10 Excellent

CLAUDIA, REDLANDS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar staff excellent service

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 4 nights in Sep 2022

8/10 Good

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi very slow, property has a pool on the roof very loud music during the day until 7.30 pm
Stayed 6 nights in Sep 2022

8/10 Good

Rebeca de la Paz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, the beach is lovely and the service great. Just the wifi didn’t work well.
Stayed 1 night in Jul 2022

8/10 Good

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Stayed 4 nights in Jul 2022

10/10 Excellent

Angel, orange

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
10 steps to the beach
Stayed 1 night in Jun 2022