The room was very clean and comfortable, although a little warm. Luckily we visited in December and on the 3rd floor so simply cracking a window cooled the room very nicely. When we made our reservation it was clear, either a king bed or two twins, so of course we had two twin beds. The beds are pushed together to make 1 bed, not a big deal and still very comfortable. Plus as my wife and I have been traveling in Prague, Austria and Germany, we find the bed situation to be the norm. We arrived at 11:45 pm but with the reception desk being open 24 hours a day, there again no problems with our check in. The staff was incredibly friendly, helpful, polite and all had smiles on. (Even at almost midnight for our check in) The pool is absolutely beautiful and when you’re given a robe for the pool at check in how do you go wrong? The included breakfast buffet is probably the best variety, tasting, clean, and comfortable I have enjoyed ever in all our travels. Now understand I live in Nevada, the buffet capital of the world. I was extremely impressed! And once again the staff at breakfast went out of their way to help me find some Tabasco. We did not try the steakhouse in the lobby, but it smelled fantastic. Easy 10 minute walk from the train station and to all the shops. I really don’t have anything bad to say. When we come to Innsbruck again we will definitely stay again.