Junior Suite | Terrace/patio

Reviews of Binders Budget City Mountain Hotel

4 out of 5
Binders Budget City Mountain Hotel
Dr.-Glatz-Strasse 20, Innsbruck, Tirol

Reviews

8.8

Excellent

Rating 10 - Excellent. 83 out of 158 reviews" "
Rating 8 - Good. 54 out of 158 reviews" "
Rating 6 - Okay. 15 out of 158 reviews" "
Rating 4 - Poor. 4 out of 158 reviews" "
Rating 2 - Terrible. 2 out of 158 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Innsbruck Christmas market mini break
The room was comfortable and warm with a king size single. The room was spacious for my solo stay. The only downside to my room was no tea or coffee making facilities in the room and the sink in the bathroom was a little low down... but these are minor issues. The staff were welcoming although i didn't need or have too much interaction with them. The breakfast was a nice selection although the beans were too watery and the bacon pretty flavourless, I genuinely find outside of the UK bacon is pretty poor but other than that, there was a nice sekection of fruit, yoghurts, cereals, breads and meats/cheeses. I had a nice view of the Alps from my room which wss wonderful to see each morning. There is a TV in the room and there is a QR code for you to link your device(s) to so you can watch your Amazon/Netflix or other. Overall thisc was a great hotel if a little out the way but very clean, tidy and comfortable. I would definitely stay again if I return to Innsbruck.
Stayed 3 nights in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel , a really nice place to stay. Handy bus snd tram toutes into the centre, but also not too far to walk
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The man at the desk offered to help us with our laundry which was a tremendous help to us and we really appreciated it.
Stayed 2 nights in Oct 2023

8/10 Good

Ladstätter

Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel and friendly staff. My room didn't have AC and it was very hot.
Stayed 2 nights in Aug 2023

10/10 Excellent

B

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
We had great stay. The room was very clean and had a balcony. It's well located and near public transport. It's not too far from main station. Staff are very nice and welcoming. We would definitely comeback again.
Stayed 2 nights in Aug 2023

6/10 Okay

Michelle

Stayed 2 nights in Jul 2023
Response from Der Binder on 3 Aug 2023
danke für die Bewertung.Gerne hätten wir erfahren, weshalb Sie nur 6 von 10 Punkten vergeben haben.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Caroline

Stayed 1 night in Aug 2022

8/10 Good

Torbjörn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Only air conditioning in a few rooms
Our stay mid July in scorching sun was hampered by the fact that the room category we had booked did not have any air conditioning, even though hotels dot com stated there would be. Unsatisfactory I got a small fan that didn’t really help when the outside temperature was around 35C. Make sure to double check with the hotel which rooms infect have AC if you will stay here in the middle of the summer. Apart from this the rooms where recently done up in a nice way, the hotel is clean and staff friendly. The breakfast is really nice with small portions of everything on the buffe instead of the huge plates common at larger hotels. They have a juice press for fresh orange juice and even Prosecco is included in the breakfast.
Stayed 4 nights in Jul 2022

8/10 Good

J

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel a bit lacking
Nice accomodation , coffee making facilities would of been nice. Breakfast option too expensive £55 for 2+2children . Receptionists could be a bit more helpful. Location ok
Stayed 2 nights in Apr 2022

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Great place, great price, helpful friendly staff
Stayed 3 nights in Feb 2022

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place -great staff -really helpful
Stayed 2 nights in Jan 2022

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option
Perfectly located and near to the tourism interest points. Easily access from the train station using bus (4 min and walk 1 block). 20min walking to the city center and 3 min to the bus stop to Nordskkette and back to the train station. So comfortable and cozy. The break fast for 15 € is ok.
Individual room
Stayed 2 nights in Dec 2021

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The second time I'd stayed with BinderS. Good rooms and service.
Stayed 1 night in Nov 2021

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room features and design. Excellent mattress.
Stayed 1 night in Nov 2021

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its is what it claims to be
This is a very comfortable and well run Budget Hotel.
Stayed 3 nights in Oct 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Staff were helpful but the room was small and location of hotel far from city.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and staff helpfl and friendly
Stayed 3 nights in Jan 2020

10/10 Excellent

Justin

Stayed 3 nights in Jan 2020

8/10 Good

Hoi Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable , good view
Not near city centre but everything was good
Stayed 3 nights in Dec 2019

10/10 Excellent

Aizhan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice,
Stayed 2 nights in Nov 2019

8/10 Good

sjef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima prijs kwaliteit verhouding
Stayed 4 nights in Feb 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich hatte einen tollen Aufenthalt.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Susanne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Alles lief reibungslos und unkompliziert
Stayed 1 night in Dec 2023

8/10 Good

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Stefan

Stayed 1 night in Nov 2023

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes hotel modernes Hotel- gerne wieder
Stayed 1 night in Nov 2023

10/10 Excellent

Tatu

Liked: Staff & service, property conditions & facilities, room comfort
Very nice hotel with good price
I stayed in the same hotel last year, so I knew what I was booking: A comfortable, clean hotel with an affordable price. I was as happy with the hotel as I was last year.
Stayed 1 night in Nov 2023

10/10 Excellent

Erich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😀
Stayed 1 night in Nov 2023

8/10 Good

Heinz

Liked: Amenities
Sehr freundliches Personal!
Stayed 3 nights in Oct 2023

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Andreas

Liked: Cleanliness
Perfekt für eine Trip übers WE.
Stayed 2 nights in Oct 2023

6/10 Okay

Gabriela

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Gabriela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Bram

Travelled with partner
Liked: Cleanliness, staff & service
Great breakfast, soft bed that was broad but not very long (I am 188). Bathroom not as modern as in the pictures. Nice staff, parking is easy.
Stayed 2 nights in Sep 2023

8/10 Good

Sandra, Darmstadt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer schön eingerichtet, schöner Fitness/Spa-Bereich
Stayed 1 night in Sep 2023

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Mikael

Stayed 1 night in Sep 2023

10/10 Excellent

Sabrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Frühstücksbuffet
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Gertrude

Liked: Cleanliness, staff & service, property conditions & facilities
das Hotel ist gut mit den öffentlichen Verkehrsmittel erreichbar. Die Zimmer sind sehr schön gestaltet mit den Prints bekommt das Hotel einen besonderen Flair.Das Frühstück war sehr gut und hatte eine gute Auswahl. die beiden Herrn bei der Rezeption waren etwas zurückhaltend mit der Freundlichkeit dafür war die Dame besonders nett.Danke wir kommen sehr gerne wieder
Stayed 3 nights in Aug 2023

10/10 Excellent

Alexandre

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Les personnes à la réception sont plutôt indifférentes. La chambre était très bien, très propre. Excentré du centre-ville. C’était un peu long à la fin du séjour que de marcher jusqu’au centre. Cependant, nous reviendrons au Binders sans hésitation si nous revenons à Innsbruck dans le futur.
Stayed 5 nights in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from der Binder on 3 Aug 2023
danke

4/10 Poor

Roland

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Jul 2023
Response from Der Binder on 3 Aug 2023
danke für Ihre Bewertung.gerne hätten wir gewusst, weshalb Sie nur 4 von 10 Punkte vergeben haben.

4/10 Poor

Elisabeth

Travelled with group
Disliked: Staff & service
Die Dame am 12.7. Nachmittags an der Rezeption war sehr nett. Beim Frühstück war für 18 Euro viel zu wenig Auswahl, bzw. konnte es passieren, dass sogar etwas nicht mehr verfügbar war. Für 18 Euro MUSS alles zumindest bis 15 Minuten vor Ende des Frühstücks verfügbar sein! Um ausgeschämte 15 Euro einen Parkplatz dazumieten, auch ein Wahnsinn, da vermutlich das Tor nachts nicht geschlossen wurde, und so das Auto voller dreckiger Tatzenspuren war. Um den Preis von über 100 Euro für ein so kleines Zimmer, bei dem der Abfluss des Waschbeckens verstopft war, der Vorgang schon bevor man ins Zimmer kommt, nicht mehr ganz an der Schiene hängt, das um 18 Euro zum dazubuchende Frühstück mau ist,... würde ich dieses Hotel nicht weiterempfehlen. Die Lage war okay. Zu dem jungen Herrn an der Rezeption am 14.7. Möchte ich nur sagen: gekonnt ignoriert... und dann unhöflich nach der Zimmernummer beim Frühstück gefragt. Auch beim Auschecken ohne viele Worte. Man könnte sich auch bedanken und einen schönen Tag wünschen. Vielleicht sollte man wieder einmal darauf achten, dass die Leute eine Ausbildung in dem Bereich haben bzw. dass man Leute geduldig einlernt!
Stayed 2 nights in Jul 2023
Response from Der Binder on 27 Jul 2023
Liebe Frau Elisabeth,danke für Ihre Bewertung.Wir bedauern, dass Sie Ihren Aufenthalt bei uns negativ in Erinnerung haben.Wir können Ihnen versichern, dass die Garage spätestens um 22 Uhr geschlossen wird. Untertags ist sie oftmals geöffnet, da das Klimaaggregat nicht im freien Bereich platziert werden durfte und somit in der Garage steht (Hizestau). Der Preis von 18,- ist relativ günstig, für das was wir anbieten. Sie müssen bedenken, dass bspw. Brot bei uns pro Stück bereits über 50cent liegt. Von den Orangen und Kaffee mal abgesehen. Was wir nicht entschuldigen können, ist das nicht aufgefüllt wurde. Unsere Mitarbeiter sind geschult worden, alles bis 09:20 Uhr aufzufüllen. Jedoch kann es immer mal passieren, dass (meist an einem Sonntag) irgendwas plötzlich ausgeht!Danke für Ihren Hinweis der Mitarbeiter - wenn Sie wissen wo man noch ausgebildete Mitarbeiter bekommt!Mit freundlichen Grüßen,Der Binder