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Reviews of Westwood Riverside Garden Resort

3 out of 5
Westwood Riverside Garden Resort
MSA Road, Devikolam, Kerala

Reviews

6.4
Rating 10 - Excellent. 1 out of 13 reviews" "
Rating 8 - Good. 4 out of 13 reviews" "
Rating 6 - Okay. 5 out of 13 reviews" "
Rating 4 - Poor. 2 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not good , don't make waste Ur time there
They will preference for new commerce and out booking only, not care for in house guests...
Stayed 3 nights in Jan 2018
Response from Manager on 26 Jul 2018
We value your comments sir . We regret the unpleasantness you had during you stay with us. We are sure we can serve you better in your next visit.

6/10 Okay

Verified traveller

Disliked: Staff & service
overall good but felt slightly overpriced
Stayed 2 nights in May 2017
Response from Manager on 26 Jul 2018
Thank you for your feedback sir, We assure you very good services and reasonable pricing if it's in the off-season. Happy to host you again with much more activities.

4/10 Poor

Md, Bangalore

Disliked: Cleanliness, staff & service, property conditions & facilities
Not so good.
Room cleaning is very bad. Towels were not at all present in the room until we asked them on Day 1. Room service and laundry charges are very expensive. Dinner too is very expensive.

6/10 Okay

Michael

Liked: Staff & service
Decent hotel great services
Comfortable and great service. The hotel could do with some modernization and comfort. Need bigger bathrooms.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Westwood Riverside
Stay was pleasant and comfortable.

6/10 Okay

minesh sakaria, mumbai

Liked: Staff & service
Disliked: Cleanliness
Ideal Location - But a Bit Dated
We traveled as a couple in the month of March.. the stay was good.. ideally located near the city center and eating joints, but yet away from the hustle and bustle and the jostling crowds.. however we were disappointed to find that the so called Lake behind the Hotel was nothing like even a small pool... that was a big let down.. there was a party arranged in the evening which was fun .. also the breakfast spread was good and the staff was courteous.. but we would rate the hotel as 3 given the fact that we found it a bit dated and so-called Lake behind the hotel was just missin..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, a little expensive
This is probably the best hotel we stayed at in India. Great amenities and wonderful room. Wifi worked in room as the routers seemed to have been moved to cover all floors, although it broke on our last day. Staff are great and plenty of options at breakfast including some western items. Travel agency people were rather annoying trying to get you to buy things but the tourism office down the road could get better prices (their day tours are not very good though) My only complaint is that the room is a bit expensive and a short walk from town(15 min or 40 rupee rickshaw) but I am glad we splurged here.

6/10 Okay

mitesh, pune

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Lord Pramanick, Kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
Overall excellent, would have rated 5 only if compared to the rate the food quality of in room service would have been better and also if they could add more variety in their menu card
Response from Manager on 26 Jul 2018
Thank you for your comments sir, We have made the required amendments as per your suggestions . Wish to host you again in future...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

4/10 Poor

SP, Kuwait

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
only for a night sleap , it is ok,not worth
Not worth for money i paid , compared to the other hotels in the same locality. May be good for rush season. I didnt got room in the riverside, i think those who booked without seeing the room , they are doing these kind of gimmicks. There was big noice due to some party, after that somebody shouting in big sound. Next day morning i asked the reception, he said the manager shouted to the guests due to some dance etc.. I heard somebody was asking in big sound is it ?? party...? I will report to police etc. Anyway i was in a business trip reached in the morning flight after that 12 hrs roaming in the car, reached hotel around 7 PM for a nice sleap., but disappoinited. There was no soap tray in the bathroom , who rated this hotel ??

6/10 Okay

Amir, stockholm

Disliked: Property conditions & facilities
amir sthlm
hotellet är lite gammalt funkar bra för korta vistelse
Response from Manager on 27 Jul 2018
Thank you for your valuable feedback sir ! We believe the guests and the visitors love to see what they used to see in past in houses. We manage to keep everything intact like you experienced during you stay.

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Неплохой вариант на 1-2 ночи
Довольно средний отель, с навязчивым персоналом (впаривают свои услуги), но с хорошим расположением, вдали от дороги и шума. На 1-2 суток вполне сойдет, если нет варианта по лучше ))