Breakfast, lunch, dinner served; garden views
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Reviews of Devonshire Greens

4.5 out of 5
Devonshire Greens
Attukad Waterfall Road, Pullivasal, Devikolam, Kerala

Reviews

7.8

Good

Rating 10 - Excellent. 54 out of 141 reviews" "
Rating 8 - Good. 48 out of 141 reviews" "
Rating 6 - Okay. 20 out of 141 reviews" "
Rating 4 - Poor. 8 out of 141 reviews" "
Rating 2 - Terrible. 11 out of 141 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Puneet

Stayed 1 night in Dec 2023

2/10 Terrible

Hemant

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are not worth the price, I spoke to other guests as well and they felt the same. They arranged an activity which was not well Managed. Felt like they were short of staff as no one came when we needed them. The buffet was not well managed as well- short of dining plates, tables were not clean- we had to eat on a dirty table, and some guests had breakfast in the gallery adjoining the restaurant. We asked a person to clean the table, but no luck! The food was also not good. It was hard to find someone to attend the guests. The reception is on the 5 floors but the rooms are on the ground floor. The view from reception is good but not from the room, but still, they sell it as the Valley views
Stayed 2 nights in Dec 2023

2/10 Terrible

Rishabh

Disliked: Cleanliness, staff & service, property conditions & facilities
House keeping was bad, rooms were not in good condition,
Stayed 2 nights in Oct 2023
Response from Dev on 3 Nov 2023
Dear Guest,Noted your comments and have escalated them to the concerned for their perusal. Sincere apologies for disappointing you.RegardsTeam Devonshire

8/10 Good

Srinivas Pramod

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2022
Response from Dev on 3 Jan 2023
Dear Guest,Thank you for staying with us and giving us a great rating. Looking forward to welcoming you back.Thanks, and regardsGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breath taking views, fresh air, awesome people and fabulous service
Stayed 2 nights in Nov 2018
Response from Mr. Ronny Mathew, Sales Head on 28 Nov 2018
Dear Sir/ Madam, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Interesting location in a beautiful setting
Our stay was very nice and the staff pleasant and accommodating. The only bad part of the stay was that the internet connection worked only in the lobby unlike what we expected..
Stayed 2 nights in Oct 2017

2/10 Terrible

Danish

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice Hotel But Need Bed Bug Extermination ASAP!
We were having a wonderful stay till we were hit by the Bed Bugs in our room. They were all over the place. At-least one night got spoiled due to them. The management seemed unaware of the issue; however, reacted quickly and changed our room. But, bed bug were always in our mind during our stay after the incident.
Stayed 3 nights in Jul 2017

2/10 Terrible

shyam, bangalore

Disliked: Staff & service, property conditions & facilities
Disappointing, feel cheated
Stayed there for 2-3 days. One of the two managers never seemed receptive. It was monsoon season so was raining most of the time. I asked them to arrange for cab for sight visits. Manager told me that he can arrange but he gave me a rate that was 1.5 times the market rate (I had enquired when i got down in munnar in the morning). I told him about the rate that i had heard in the morning. he told me that I can arrange it for myself in that case. Since the hotel is far from city, it would have been difficult to do so in rain. For ease, I booked the cab at the premium price for 2 days, assuming that at premium price, I could trust these guys for a good service. On the second day, after the sight visits, the cab driver took me to couple of places for buying "specialities" of Munnar, before dropping for return journey (check about Kerala farms, Munnar). Mind you, there is very low or no net connectivity at most of these places. I asked the driver before doing purchase. After coming back from Munnar, I read the review of the purchases I made. Apparently, these places are sort of ambushes. They sell fake and overpriced products (in name of herbal medicines), and of course the locals know it. May be that is the reason, the manager asked for cash for the cab and did not even gave the receipt. After reading the reviews of the products, i am even scared to use it now. In short, the staff of this place will rip you off if you trust them. Not expected after paying premium for everything
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were comfortable and had great views of the valley. The hotel staff were very helpful and welcoming. We had a memorable stay at Munnar.

8/10 Good

Jyoti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Not Provided, Bradford

Liked: Cleanliness
Disliked: Staff & service
Decent hotel
The rooms are fairly small and the bed is comfortable but small,breakfast wasn't too good they have Indian choices but if ur looking for continental then ur very limited,wifi doesn't work at all in the rooms but the tv works well rooms are overall clean & hotel looks nice and u get a decent view.

8/10 Good

Kiritharan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good. Wish they had a working wifi in lobby. Of note there is no wifi in rooms.

8/10 Good

Sagar

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Hesham, Kanpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good. The hotel is a bit far away from civilisation but the view is excellent. The staff is excellent and very polite all the way from the front desk to the bell boys to the restraunt staff and the gaurds too. However the ambience is very formal ,its like a business hotel It would be great for office outings. Food was good but menu was a bit limited.

6/10 Okay

mohammed, Bangalore

Disliked: Cleanliness, room comfort
Family trip
I checked in with my parents. The staff welcomed us with refreshments. I had only booked basic Valley view. The hotel offered an free upgrade. They made sure they kept my parents room next to mine. Which was nice. However maintainence in the room was poor. Few things were not right but they send me someone to assist and got all fixed. View stunning and very peaceful. Food options are very limited. Its better to take ala Carte menu during dinner. Dinner buffet is not good. Very little choice. Break fast is good. View during breakfast is good. Very friendly staff. The waterfall near by is definitely a morning walk.

8/10 Good

ANUJ

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, superb staff and relaxing stay
I arrived and was meant with traditional Indian welcome and refreshments. The staff upgraded my room and took care of my diet requirements. The manager provided a complimentary jeep safari and lunch to me which was very generous and my stay was extremely relaxing, enjoyable and fun. The food was good, the staff were very attentive to the customer's needs and always with a smile on thier face.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Overpriced hotel for what it offers
Stay was good. The food quality was below average. A clear discrimination was shown between Indians and foreigners in hospitality. Also, I had not expected to find torn bedsheets and quilt in this hotel room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace, beauty and tranquility.
We enjoyed the location of this hotel, set outside Munnar. We had lovely views of the surrounding area from our room and it was pleasant to sit on the balcony looking out over this beautiful scenery. It was also very peaceful here. The staff are courteous and friendly and try hard to please you and make your stay an enjoyable one.They could do with adding a bit of colour to the very large main foyer and reception as it does lack ambience

2/10 Terrible

Cedric, Sydney Ausralia

Disliked: Cleanliness, property conditions & facilities, room comfort
Overrated Hotel that really is not upto standard
i have many issues with this hotel and i will seperatlet write to Exedia re the advertising of this hotel. 1. After check in i was give an" activities sheet" noting hot water is ONLY availabe frim 5.30 to 10.30 am and 5.30 to 10.30 PM . 2. WIFI is available ONLY in reception. 3. Breakfast is ONLY indian foods. Eggs available but n bacon, sausages. I asked if they have a meat or checken curry to eat the "riti" and was advised that no meat is served at breakfast. 4. Very limited and poor breakfast. 5. Restaurenet linien was reused with stains frim glasses and spills. This was all the time. 6. For lunch on day 1 i was advised by receptin it was a buffet. When i went it was alacarte. I ordered muttin and they advised they had no muttin only checken and fish. KEEP IB MIND THIS IS A 4 STAR HOTEL. 7. The pillow cases and linen was very old The pillow case even had a hole in it. I have a photo to prove this. 8. There are 2 wooden slat seats in the grden looking out to the tea state. The slats are even loose and i was worried it woud break. Overall this is NOT for foreign nationals. Maybe indians think this is a great hotel as it is so well built and beautifull scenery. . This should be re rated to a 3 star at the most and rates reduced immediatley.

2/10 Terrible

Marlene, Toronto, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel in the mountains
While the scenery in Munnar is glorious and the views from the hotel are spectacular, the hotel does not cater to North American standards such as dry towels, enough towels, clean rooms, consistency in restocking of room items,English speaking staff, consistent wifi connection. Also, there is no alcohol available since it doesn't meet Kerela's 4* plus rating.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Venkata, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
See enjoyed staying at this resort.

4/10 Poor

Catherine, New york, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
nicr location, but overpriced and bedbugs
This hotel is in a beautiful location eith teally sweet staff. However, i left covered in bites from either bedbugs it fleas. Its disgusting. I also think its overpriced - for the same price you can stay in much nicer hotels - and that they were trying to squeeze money out if us at every turn. I would not go back, and I would not recommend it.

8/10 Good

Peter, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel to stay at. No wifi in room and they don't take Amex

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location but hotel needs improvement.
The room we checked in was smelling. We asked them to clean and it was cleaned. Only 4-5 rooms in hotel booked. The staff was not trained in handling even this many people. No wi-fi in rooms only in lobby area. Food was ok. Breakfast served on order.

6/10 Okay

Sujith Nair, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities
Stay is Ok. 7km from the town, drive way is narrow
I had a 3 days trip with my wife and 1 year old son. Stayed in valley view room. Stay was Ok. Room is a bit small.Though i did book the room much earlier with a special request for upper floor, i got a room in 1st floor only. You need to get an upper floor room if you need a good valley view. Otherwise the trees will cover your view and its not worth it. reception is on 5th floor and restaurant on 4th floor. View from both these places are amazing. Hotel is near to Attukad waterfalls and the drive to the falls is good (about 1.5 km) Hotel does not have a good parking place, if you are going in season, you may end up having trouble with parking space. Drive way to the hotel is too narrow, if you have a bigger car, you may struggle a bit on the ramp, however, that is expected on a hill station. Food was considerably Ok. Buffet seriously misses the verity, however, what you get is of good quality. btw, don't miss the welcome drink (black tea), that was awesome!! I went to "Tall Trees" for lunch and the place was good for a visit and lunch. Important note: Please avoid peak season, the place is too crowded and you just loose the fun. I got stuck in traffic for 2 hours before reaching hotel and i heard other who came later got stuck for 3-4 hours!! So, during peak seasons this happens and if you are interested in site seeing, you will end up crossing this traffic jam every day of your stay because, all the place apart from the attukad waterfalls is on the other side of the town.

8/10 Good

Nxgovind, Dubai

Liked: Cleanliness, staff & service
Great location -Good service
Very picturesque location, excellent reception staff, very apt building architecture, good layouts, clean rooms, excellent dining hall, fairly good service in the restaurant, menu selection fairly good, food taste - fairly good, compact gym, good cleaning service. Would suggest the following comments, to improve: 1. Provide in WiFi in rooms. The available WiFi in the reception is pathetically slow!. 2. Restaurant menu should contain more "localized"dishes - the innovativeness of the menu selection plays an important role when guests are on a relaxing holiday retreat. 3. Maintenance of common areas - peeling wall paint, dampness stains in the dining hall, structure damages in the corridors, etc., - these give a very bad impression in an otherwise good building. 4. Increase the visibility of the direction signage boards from at least 5 km away, to help guests avoid overshooting the correct turn-offs.

8/10 Good

Atul, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Is a good hotel, loved the surroundings

8/10 Good

RAJNEESH, Lucknow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best valley view
Nice property staff very friendly location slightly lonely but view from hotel amazing espically resturant overall nice experience

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Hotel near a quaint beautiful English church
Pleasant stay but nothing much to do as it was the monsoon season. They could have organized a yoga session in the mornings or a cooking demo.

10/10 Excellent

Prem, Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and food
The hotel is nicely located on the hill, surrounded by tea plantations and gives you an experience of what Munnar stands for. We enjoyed the food both during breakfast and dinner buffett. The spread was decent, fresh and tasty. The kitchen staff very friendly and courteous. They ensured that Guests had good time.

10/10 Excellent

Sarvesh Hegde, Goa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food and d best service
It was nice hassle free holiday

10/10 Excellent

Hassan, Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Stay at Devonshire Green (Munnar) was very comfortable. The hotel was very peaceful and has an ideal location. Our room offered excellent view of the hills and the overall ambience of the hotel was excellent. A special mention for the staff, they were very friendly and took good care of us. All our sight seeing trips were promptly arranged through hotel reception. Also the food offered at the Hotel's restaurant is excellent which offers a good mix of north Indian and local delicacies. The only problem I could think of was mobile network especially Airtel. Would certainly recommend this hotel to those who like to Visit Munnar.

4/10 Poor

ken, california

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice new hotel in beautiful area
Room was adequate in size and very clean. The restaurant had an excellent selection of very good food and very helpful staff. It is in the region of munnar with beautiful tea plantations. It is close to the tea processing plant and museum which is well worth a visit. The room was not air conditioned but not really necessary as munnar is high enough to be quite cool,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Alvaro, Miami, FL

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
No hot water
The stay was in general good if it not were for the fact that the hotel does not have hot water 24 hours. They turn off the heaters during certain hours of the day. Another aspect that I didn't like were the table cloths in the restaurant were very dirty. The location of the hotel is beautiful and the architecture of the hotel is very nice.

8/10 Good

Melissa, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in beautiful setting.
Great place to stay in Munnar. The views from the rooms are spectacular and the staff very accommodating. Keep in mind they are up in the mountains. A few things to be aware of: they offer hot water for limited hours 5pm - 10am I believe. The wi-fi is only in the lobby but it's a big comfortable lobby with plenty of seating.

6/10 Okay

jay

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Average
Found rats inside the room. The hotel authority should be very careful about the sanity of the hotel. Although the staffs are cordial and cleaned the room immediately.

10/10 Excellent

Nick, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location
Concidering that Munnar is a hill station and not a city, the overall standard of this hotel was excellent. We stayed 6 nights and had a very comfortable stay. The food is good and service excellent. Location of hotel is wonderful so would recommend room with balcony that overlooks the tea plantations. Walks from hotel are excellent, if you have time walk to Munner town across the plantation ( about 4 hrs ) and along the upper road by the dam and back to hotel ( 4-5 hrs ). Only negative is wifi access, it is slow and only available in lobby. Not the cheapest hotel but overall good value for your money.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ANGAD, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in food, good location
Very good north Indian food. Excellent house keeping service. Should offer more activities to the guests. Keep up the good work with the nature walk. Improve on WiFi network.

6/10 Okay

Dickylewis, UK

Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor attention to detail
A great location is spoiled by a lack of awareness od customer needs. Buffet food at every meal is unacceptable for a 4 star hotel. Room facilities such as timed hot water and a useless fridge are frustrating. The hotel has the potential to be excellent, it just needs a good shake up .

6/10 Okay

India

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel that you can get lost trying to find
The hotel is 6klms out of town No access to taxis and there vehicle is always busy elsewhere . The laundry service brings you the washing at 11 O'clock at night and gets mixed up with other people. They forget what you ordered for breakfast. The beds are very good and comfortable Our room was under the dining room and you could here the chairs move.Otmove . Other wise it was good

8/10 Good

Chris, Staffs, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel out of town
Had fantastic views over the tea plantations and mountains. Food in restaurant was very good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
good experience
We happened to get caught up with an unruly bunch of kids and so the ambiance was noisy rather than peaceful. Apart from lack of hot water in the room, we found the facilities comfortable and the staff accommodating.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Munnar tea plantations
A modern hotel about 7 km before Munnar which is good because the road into Munnar is a shocker. We were caught in significant traffic causing up to 1 hour delays. Hotel is good but bathrooms are small, hot water was turned off at 10 pm so shower early. Room well apppointed but not luxury. Buffet dinner reasonably priced. Staff friendly and helpful. Not much happens there, no liquor licence, poor wifi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Highly recommended

6/10 Okay

kaye, India

Disliked: Staff & service
Overpriced
We had 3 days at this hotel and given that there is not so many hotel options for foreign visitors in Munnar , this may be one of the best. Despite booking 3 months prior to our stay ( and having written confirmation from Hotels.com) we were informed on the day before Christmas eve that we did not have a booking. This was particularly disconcerting given the time of year. Once we arrived at the hotel we were FINALLY given an upgrade. However given this hotel is only one year old, it needs some maintenance issues sorted. There was no wifi in rooms, no hot water in showers from after 10:00am and before 6:00pm. The BEST person in this hotel was Jose the restaurant manager who went out of his way to look after the comfort of the guests. We felt this was a very over rated expensive hotel.