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"The staff we're all so helpful and so polite and professional. It was a pleasure to stay there excellent all round . Food was good too. "

"I stayed at the Leonardo hotel on the 5th April and after getting a friendly service by the staff and Emma at reception I came back to stay for a full weekend with my family. We booked 2 twin superior rooms and managed to get both rooms side by side. Once again I was met by Emma at reception and she recognised both myself and my daughter who had stayed there just days before. Emma is a real asset to the hotel for the way she will look after you from the moment you check in. All the staff were friendly. It was my daughter’s birthday the day after we were leaving and once I had told Sofia at checkout, she arranged for a goodie bag with sweets and a small Leonardo hotel teddy to go away with. Thank you for your hospitality."

"Clean airy good food"

"Great location, not far from station"

"Ideal due to an early morning flight from BHX. Short drive to airport, clean comfortable room in quiet surroundings would definitely stay again if flying from BHX"

"Excellent location on the pedestrianised New Walk leading into the City Centre (15 mins) and just a 5 minute walk from the station. Superb, comfortable, ensuite room. Friendly, helpful staff. Would not hesitate to book again on any subsequent visit to the area. Thank you!"

"This is a stunning hotel and the grounds are also spectacular and very nicely kept. The rooms and food choices for evening meal and breakfast are also very good. The only thing that lets the hotel down is the staff from not clearing empty tables of empty glasses in both the bar and restaurant, despite a number of just staff walking by and not even looking at. For example we had a night cap cocktail in the bar just after 10pm and it was fairly quiet, we was in the bar for about 30-40 minutes and the bar counter surface was stacked high with glasses and bottles bought from the main restaurant and there must have been 3-4 tables in the bar with empty glasses that also hadn't been collected even thought there were staff walking in and out of the bar and also staff at the bar not taking any orders - very poor to see. The same thing in the morning we had breakfast just after 9am and there was at least 3 empty tables for the duration we were there (45-50 minutes) with left cups, plates, bowls and cutlery not being cleared."

"Excellent, friendly staff "

"Excellent service,, friendly staff really appreciate your service "