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Reviews of OYO 447 Royal Express Hua Hin

2.5 out of 5
OYO 447 Royal Express Hua Hin
79/9 Petchkasem Road, Hua Hin, Prachuap Khiri Khan

Reviews

6.6
Rating 10 - Excellent. 15 out of 113 reviews" "
Rating 8 - Good. 39 out of 113 reviews" "
Rating 6 - Okay. 35 out of 113 reviews" "
Rating 4 - Poor. 13 out of 113 reviews" "
Rating 2 - Terrible. 11 out of 113 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Ajmer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal Express was under renovation. Stayed at Citi loft. Very good
Stayed 2 nights in Nov 2019
Response from Zara on 8 Dec 2019
Hi, Ajmer! Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Zara

8/10 Good

Billy

Liked: Cleanliness, room comfort
Bad things happen in threes
The bed was OK. The safe didn't work. The key card didn't work. My brother had to climb over my balcony to gain access into his room as he was having the same problem. The air con was extremely difficult to get working. The cleaner was good at tidying the room. Would I stay again.. Prob not.
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Jan 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Jan 2019

6/10 Okay

Thai

Liked: Cleanliness, room comfort
Inconvenient check-in process
This hotel is a little inconvenient because you need to go across the road to another hotel (Hua Hin Loft) to check-in as they don't have a check-in system for some reason. They have a small front desk downstairs but cannot check-in. The hotel looks like a dump from the outside, but the rooms are not too bad. We stayed for two nights and our rooms were not cleaned. When we asked why it was not cleaned, the guy just said the house keeping was not working that day! Also, our key card did not work for some reason, and it took the guy about 30 minutes to get it fix since he had to run across the street a few times to the other hotel. In the end, the card still did not work, so he just opened the door with a key. We just left it since we were checking out the next day. The wifi is super fast though, and the location is prime, as it is located pretty much in the center of Hua Hin.
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t bother
Staff couldn’t care less. Rooms not maintained, no water on one day. Room cleaner doesn’t show up. The list goes on and on.
Stayed 5 nights in Jul 2018

2/10 Terrible

Tom, Chiangmai. Thailand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing good.
Bad Experience 1. Across street six lanes traffic to C/N. 2. Room bad smell. Old & no maintainence. 3. Towel is turn brown and smelly including all bed linen. 4. Electric shower not working. 5. Some room light not working. 6. Staff smoking on their post near stairways. 7. No parking as advertised. Parking on side street. 8. Electric kettle are smelly and dirty.
Stayed 2 nights in Apr 2018

10/10 Excellent

kannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Royal Express, Hua Hin- A budget hotel
The hotel is located on the Petchkasem main road and is in the centre of the town.Important places like the Hua Hin Beach, Night market, Railway station, Massage parlours, Restuarants all are within 10 min walk. It is a budget hotel with all basic amneties. The hotel doesn't have elevator facility. We stayed on the 3rd floor and our window was facing the town. They have a restaurant but we preferred to have food elsewhere. If you are looking for good comfort and great service, then not the correct place to stay but if you are looking to stay in the heart of the town with everything easily accessible and not too bothered about the comfort factor, then this is a great place to stay. Strongly recommended for budget travellers.
Response from jum on 4 May 2018
Thank you very much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stuff and more good stuff yeahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
Stayed 3 nights in Dec 2017

6/10 Okay

TIEN CHING

Liked: Staff & service
Disliked: Property conditions & facilities
Check in counter have to walk quite far. and was not in hotel lobby. Plain room nothing else with 2 bottle water. Toilet and Balcony was dirty.
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
No tea and coffee making facilities in room
No tea and coffee making facilities and no water in the room

2/10 Terrible

Leonard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this place
Awful stay. Loud guest came back drunk making way too much noice; management did nothing. Ants got into my bag causing a big mess. Very worn out room.

4/10 Poor

Malc , lancaster UK

Disliked: Staff & service, property conditions & facilities, room comfort
Good location easy walk to beach and bars
Great location, but it is in need of a clean up new towels and that sort of things the standard has dropped from the last time I was there before the towels was made in to animals and there was dressing gowns I the room but not bad for the money

6/10 Okay

Robert

Disliked: Staff & service, property conditions & facilities
not a true statement in advertisement
complained about no wifi available more than 24 hours before management took action i was moved to a different hotel.

4/10 Poor

Virakorn, bangkok

Disliked: Cleanliness, staff & service, property conditions & facilities
getaway
Confortable but need room renovation

2/10 Terrible

Tee, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not value as three star
A noisy location. The hotel not rate as 3star with the price is expensive. Beside the main road.

4/10 Poor

neil, england

Disliked: Staff & service, property conditions & facilities
nothing working
Nothing seemed to work,doors wouldnt open with cards,safes didnt work or wouldnt open or lock.Stairs are very steep,beware if you have bad knees.

6/10 Okay

Verified traveller

Liked: Staff & service
Good location
Walkable to the train station, beach, night market and also the mall (Village Market). Hotel has got no lift though. It's just a small building across the street from Citin Loft. Check in has to be done at Citin Loft.

6/10 Okay

asher312003

Liked: Cleanliness
Disliked: Staff & service
Great
Basic hotel no reception but it was clean and very central Would stay again

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Tanya, Australia

Liked: Room comfort
Overall review of the Royal Express Hua Hin
When we stayed at the Royal Express, we had a great time. The only thing is that you have to check in at City Loft Hotel, and this caused some confusion for us because it didn't say that anywhere in the information about the hotel. However, the staff is friendly, the location is great - only 5 min walk to the bars and restaurants, and about 10 min walk to the beach. The Roma are big, and the beds are super comfortable. Overall, I thought Royal Express was a great Hotel, and I would definitely stay there again!

6/10 Okay

newlife, singapore

Big room
Big room and big bed and clean/tidy, but looks old and need to walk over to Citin Hotel to check in. Small little reception area. Good location can walk to beach area and night market and the old train station.

8/10 Good

value seeker, hua hin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really good value
This is a really good value hotel. The location is very centeral. The rooms are really big. The staff friendly. If you want good quality at a very good price this is the place for you.

10/10 Excellent

Gerald, Gettysburg, PA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally Located
My room was very large, the bed was very comfortable,well lighted,quiet, and very clean. The reception is 1 block away at the Citin Loft hotel which was no problem. The bell man took by my bags to where I stayed and there was a 24 hour guard at the entrance to the building where I stayed. Daily maid service was excellent. The location is a very short walk to the beach and the main night market.

8/10 Good

Helen, Malaysia

Liked: Property conditions & facilities, room comfort
Good location with cheap price
Good location with cheap price, really worth to stay. Just we have to check in at citin loft only can stay in Royal express.

6/10 Okay

Verified traveller

Liked: Staff & service
Cheap, basic and clean
Apart from there being no hot water, the hotel was fine if you're just looking for a cheap place to stay.

10/10 Excellent

Paul Siow, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, No frills budget hotel
Located on the main road, fast check-in at Citin Loft hotel located 50m down an alley opposite this hotel. We had a reasonably-sized room with balcony facing the main road. Comfortably furnished with King-sized bed, fridge, coffee maker, 2 bottles complimentary water daily, Old TV, bathrobes, free strong WiFi (10 Mbps) in room, daily housekeeping, safe & clean. Near railway station, beach, shopping malls, 3 night markets, good & cheap seafood, local food, bus & vans to bangkok & local bus station along Sra Song road, in front of Siripetkasem hotel. Good value no frills hotel. I would stay here again if in Hua Hin.

10/10 Excellent

Jenna, Guangzhou, CN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly convenient and spacious
We knew it was cheap, so we didn't have high expectations. However, it was extremely clean and spacious inside. The staff was very friendly and kind (like all of Thailand). They helped us continuously and we were a 5 minute walk from food (of various varieties) and 10 minutes from the beach! The only challenge was finding the place after your bus drops you off in a random portion of the city (but friendly people were around to help) and you also had to check in at the Citron Hotel, or some place... but overall super great!!
View from window 1
View from window 2

8/10 Good

MR D, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel close to night markets
fast and efficient check-in at citinloft, porter took my luggage across the road to hotel. The staff also helpful with advise about transport options. Being on the main road meant easy access to night markets and shopping. Further up the road was a very good shopping mall/food court.Beach access a little hard to find at first so took advantage of pool at citinloft.

6/10 Okay

Anastasiya, Russia

Liked: Cleanliness, staff & service, room comfort
Nice hotel in the center of the city
The hotel is nice for the price I paid. It meets the basic needs: comfy bed, big refrigerator, not very convenient shower, tea-maker. They DON'T have hair driers! The hotel is part of Citin Loft, so you can use their swimming pool and other facilities. The location is nice: in the center of Hua Hin.Very close to railway station, 10 minutes to the beach, Village Market is close enough.

6/10 Okay

TravelSeal, Vancouver, BC

Standard Budget Stay
As stated previously by others, check in is at the Citi Loft. We're suppose to be able to use their pool but apparently the stairs broke so the pool's been closed for a while. The room wasn't as shown in the pictures but still okay and fine. We did note that there wasn't any hot water showering at 10pm or so but mid afternoon there was, did the water get shut off or used up? We would probably stay again due to the low cost but beware, Friday & Saturday nights are twice the price of during the week.

6/10 Okay

shambles, Hong Kong

Disliked: Room comfort
Basic and clean
Everything about this hotel was basic, functional and clean. No complaints for the price. WIFI never worked but it was a known issue that should be fixed by now.

8/10 Good

rev 62

Liked: Cleanliness, staff & service, room comfort
excellent room
but a serious nightmare trying to find the place(took me 2 hours!!!)even the police station 150 metres away didn,t know it.thats mainly to do with its an apartment block.i found out i wasn,t the only one who found it difficult.there is no reception,you have to check in at the nearby citin loft hotel!!

8/10 Good

Justin, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, comfy room
Nice clean room with big fridge/bed, loads of tv channels and good wifi. Central location close to food, bars and beach. Songteaws (10b taxis) stop in front of hotel to make getting around HH fairly easy. Only downside was lack of hot water in the shower. Friendly security guards greet you at the door when you come and go.

6/10 Okay

POOK

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good Location and value
Warming staff but I have some problem about the number of bed for this booking and does not have solution from the hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness
Close to beach-Bad internet connection
We went to c/in at the Citin Loft first and then they walked us across the street to the Royal Express. We booked a king room but they said no King room will be available for the next 2-3 weeks. So why they still put it up on the website that they have it available??? Well so they put 2 single beds together for us the next day because no maid service available in that evening . The wifi never worked since we got there. They said the internet went down and they let us use the computer in the lobbly that full with mosquitoes since they never close the door. Thanks god the wifi worked in the room after midnight that day but still off and on. Better than nothing. We have no elevator and we were up on the 3rd floor. No telephone connection in the room (Have a phone but the hotel staff said it never worked) When we have the questions or need something, they told us to go downstair so we can let the security guard know what we need!!! The shower is bad it was very hot then suddenly cold all the 3 nights we were there. We went to the Front Desk to report these problems since the first day but nothing she can do because the manager will be there in the morning only. We thought about contacting Hotels.com but we were overseas and have no international phone card to contact right away. Also we didn't really care to talk to hotel staffs anymore since they aren't really helpful anyway. We just left the hotel but wanted to let everybody know about our experience.

10/10 Excellent

toruk

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Nur on 27 Jul 2020
Hi, Toruk! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Nur

2/10 Terrible

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
You get what you pay for
I left the room about 11 O'clock but the hotels cleaning lady forgot my room 2 times in a week. And every day forget something like soap or water. Security for fire very bad. The lock to my door worked sometimes. No elevator. But bed very good and wifi excellent
Stayed 7 nights in Jan 2020
Response from Team OYO on 6 Feb 2020
Hi, We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Team OYO

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal Express nice comfortable room
I enjoyed my stay in the Royal Express. The room and bathroom were clean, medium in size. The staff were friendly and efficient. The hotel is near many restaurants,bars and shops all within a 15 minutes walk. The water, shower, lighting, frig, old tv, airco all operated well with enough cupboard space. The hotel is good value, the in-room safe and two chairs is a plus. Check-in is at an hotel opposite in soi78. There is no lift in the building.
Stayed 2 nights in May 2018

6/10 Okay

Jatupuck

Liked: Room comfort
ที่เช็คอินกับที่พักอยู่คนละที่ ต้องข้ามถนน แต่โดยรวมให้ 7 สภาพห้องพอรับได้ ผ้าห่มเป็นแบบผ้าขาวทับผ้าห่ม.. ไม่ได้เหมือน รร. ทั่วไป หมอนแบนไปขนาดหนุนสองใบนะ ตู้เซฟและไฟฉายในห้อง.. ใช้ไม่ได้ ไม่ต้องมีดีกว่า ตู้เย็น... ใหญ่มากแช่เบียร์ได้ดี 555 แต่ห้องไม่เก็บเสียง แม่บ้านมาทำความสะอาดตอนเช้า.. เหมือนมาปลุกแขกให้ตื่น บันไดชันไปนิด.... รวมๆแล้ว ให้ 7 จะเก็บไว้เป็นตัวเลือกท้ายๆ สำหรับที่พักนี้

8/10 Good

Gunnar

Liked: Cleanliness, staff & service
Gunnar
Inger varmvatten i duschen, personalen fixade det sedan jag påpekade det. Samma sak med internetuppkopplingen liksom nyckelkortet. Men tar man inte kontakt med receptionen ingen åtgärd. Allt löstes inom en timme.
Stayed 7 nights in Dec 2017

8/10 Good

Gunnar

Liked: Cleanliness, staff & service, room comfort
Royal Express Huahin
Bra hotell till ett bra pris. Stort rum och badrum. Inte fullt så varmt vatten i duschen men det duger. Ca 15 minuter till stranden. Ligger på stora gatan, lätt att få Tuc-tuc. Andra gången vi bokat detta hotell under totalt 30 dagar. Kommer nog att göra det nästa gång vi är här. Enda nackdelen ingen hiss.
Stayed 13 nights in Nov 2017

6/10 Okay

Terje

Liked: Room comfort
In center with big rooms
Hotel is okay - no elevator but central with big rooms.

6/10 Okay

Ivo

Disliked: Cleanliness, property conditions & facilities
Hotel simples e bem localizado.
Chuveiro não funcionou direito.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Hotelli meluisen tien varrella
Tämä oli halpa hotelli ja sen huomasi kaikesta. Vessa oli rikki ja pesualtaan hana irti. Suihkusta ei tullut hetkeen lämmintä vettä ja korvatulpat oli tarpeen.

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Virkede lidt slidt men helt ok til prisenå

4/10 Poor

Frank, Lohmar

Liked: Cleanliness
Disliked: Property conditions & facilities
Alt verwohnt aber für 1 bis 2 Nächte ok! Preis ok!
Ich bin von dem Hotel sehr enttäuscht. Checkin nicht im Hotel sondern in einem anderen Hotel. Bilder im Internet sind sicher 10 Jahre alt. Zimmer sind zwar sauber aber total "verwohnt". Jetzt zum Positiven: Die Lage ist top! Für 1 oder 2 Nächte ok ansonsten gibt's ganz sicher bessere.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Städningen var under all kritik! Smuts på sängborden, hår i duschen, på golvet och i sängen. Skitigt kylskåp.

8/10 Good

QINGKUN, beijing

尚可
我最近每年都去泰国度假,第一次去华欣。说实话,我每次都不会住太贵的酒店,这房间价格190RMB,我曾经在苏梅岛用同样的价格住过条件非常好的,就在海边,带泳池的酒店。然而这样的价格放到华欣的这家酒店就显得贵了。因为客房的条件挺普通,比国内的招待所好些吧。离华欣夜市溜达15分钟,还可以接受。checkin的时候去的马路对面那家,前台大厅看上去都还行,入住的时候给我们安排的是靠近马路的另一边房子,没有前台,就是一个门进去就是楼梯。楼梯也很窄。说实话第一天入住时还真有些不习惯。后来还好。 再说说服务吧,前面说了。办理入住是第一个地方,等了10多分钟,前台一直没办好,说没查到我的信息,服务员英语不行,交流不明白。耽误了挺久,我后来先让我住了。这过程也是我们拿着行李箱穿过胡同和马路到了地点二。结果预定时我选择大床房,结果给我安排的双床房,想换房告诉我没有了。得明天看了,也懒得换就凑合了。进房我媳妇洗个澡,热水器水又不热,我又让媳妇穿好衣服又找服务员调。最过分的是,我住了三天,最后一天晚上的门锁死活打不开。之前我们买了很多吃的。着急回去。结果又去第一个地方前台刷卡,回去还是不行。服务员又骑着摩托车去帮我换卡,反正折腾了五六次。我都抽了好几根烟,最后好不容易进去了。 值得称赞的是,客房每天都有清洁服务。周边吃的不是太多,华欣真的不大。晚上也就夜市热闹点。好,就说这些。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort