We arrived and were checked in by Rose. She was as friendly as can be and very professional. It was my first time staying at this hotel chain and I was pleasantly surprised. It was very clean. To be fair we stayed on the 1st floor so we did not see any other floors nor did we visit any other amenities. Everything was great until we went to breakfast the next morning. One of the reasons I chose this hotel was because of the breakfast picture on the website. It can truly be a great breakfast, but you need to come way before they stop at 9:00 am. Seems their goal is to have everything put away by 9:00. The lady was not concerned about if the guest had enough breakfast until 9. My daughter arrived at about 8:35 and they were out of waffle mix and it was not replaced. My daughter made us the last 2 waffles by having to take the plastic container and drip enough to finish our waffles. There were no potatoes. She did restock the sausage. People were coming down and there was no effort to make sure they had food. They were ignored. I went to refill our juice cups a couple minutes after 9:00 and the juice machine was turned off. I asked if they were out of juice and she said no, it is after 9. You get my point. No one was rude, just make sure you are early for breakfast because, in the last 30 minutes, you may not have a great selection from an already slim selection. I would stay here again, I know now not the be late for breakfast.