Premium bedding, pillow-top beds, individually furnished, desk

Reviews of La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland

2.5 out of 5

Reviews

6.8
Rating 10 - Excellent. 297 out of 1006 reviews" "
Rating 8 - Good. 245 out of 1006 reviews" "
Rating 6 - Okay. 174 out of 1006 reviews" "
Rating 4 - Poor. 138 out of 1006 reviews" "
Rating 2 - Terrible. 152 out of 1006 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Placida

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from DB on 25 Mar 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

JONCARLO

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from DB on 11 Mar 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Megan

Travelled with partner
The girl who checked me in was perfect
Stayed 1 night in Mar 2024
Response from DB on 8 Mar 2024
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback.

6/10 Okay

Nicole

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The property is under renovations so it’s slightly distracting. Even though the room had been remodeled, the floors were all scratched up and smelled like smoke. It served its purpose for a one night stay at the reasonable price I paid.
Stayed 1 night in Feb 2024
Response from DB on 4 Mar 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future when our renovations are complete.

10/10 Excellent

Chuck

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 6 nights in Feb 2024
Response from DB on 4 Mar 2024
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback.

10/10 Excellent

ximena

Liked: Staff & service, amenities, property conditions & facilities
it’s nice
Stayed 1 night in Mar 2024
Response from DB on 4 Mar 2024
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback.

4/10 Poor

Alfreda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under construction when I arrived. It was very dusty everywhere. Had the website stated it was under construction when I was booking I would have booked at another hotel for the same price,
Stayed 1 night in Feb 2024
Response from DB on 4 Mar 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future when our renovations are complete.

10/10 Excellent

Chuck

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great people
Stayed 13 nights in Feb 2024
Response from DB on 19 Feb 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

10/10 Excellent

Jacqueline A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay for the price, abd the staff was nice!
Stayed 5 nights in Feb 2024
Response from DB on 19 Feb 2024
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback.

8/10 Good

Tam

Travelled with family
Liked: Staff & service, amenities
Due to renovation, lots of stuff. Elevator excess very inconvenient
Stayed 1 night in Feb 2024
Response from DB on 16 Feb 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future when our renovations are complete.

10/10 Excellent

Dominique

Stayed 2 nights in Feb 2024
Response from DB on 25 Mar 2024
Thank you for sharing your experience, and we look forward to serving you again in the future.

2/10 Terrible

Jerskey Jhrek

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty/smells inside and not what you see outside and on posted photos... i regret the price i paid for 4 nights.. Nonsense
Stayed 3 nights in Jan 2024
Response from DB on 12 Feb 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future when our renovations are complete.

10/10 Excellent

Matthew

Stayed 1 night in Feb 2024
Response from DB on 25 Mar 2024
Thank you for sharing your experience, and we look forward to serving you again in the future.

10/10 Excellent

gissell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made us feel super comforable, room was clean, overall quiet and we enjoyed the stay.
Stayed 1 night in Jan 2024
Response from DB on 1 Feb 2024
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback. We look forward to serving you again in the future.

2/10 Terrible

Scott

Business traveller
Disliked: Amenities, property conditions & facilities
Booked two nights, disappointed. Most of the hotel was being renovated. #1 No breakfast even though it stated hot breakfast included. #2 while my room was ‘renovated’ it was falling apart. #3 no hot water in the shower. And #4 the drain to the shower did not work correctly… all in all a very bad selection for a stay. Choose something else, anything else.
Stayed 2 nights in Jan 2024
Response from DB on 31 Jan 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team working there were excellent.
Stayed 1 night in Dec 2023
Response from DB on 29 Jan 2024
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback.

2/10 Terrible

Amyn, Prior Lake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No staff availabile at counter to answer to customer at 6:30 am Staff not willing to help in providing towels since room was not cleaned Denied talking to manager. Later claimed that he is a manager and owner which lies. Room was not cleaned even remind at front desk before leave hotel premises. Hotel was on construction but did not mention on Expedia. Hotel room is very small and not convenient
Stayed 2 nights in Jan 2024
Response from DB on 22 Jan 2024
Your feedback is very important to us, and I am saddened to hear that the cleanliness of your room was not to our standards. Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

4/10 Poor

Leste

Stayed 1 night in Jan 2024
Response from DB on 18 Jan 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Jabrea

Liked: Cleanliness, staff & service, property conditions & facilities
Outside looks can be deceiving, really nice rooms on the inside.
Stayed 1 night in Jan 2024
Response from DB on 18 Jan 2024
Thank you for taking the time to share your experience. It is always nice to have positive feedback.

10/10 Excellent

Claire

Stayed 1 night in Jan 2024
Response from DB on 29 Jan 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

10/10 Excellent

Mark

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from DB on 18 Jan 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

10/10 Excellent

Kirk, Missouri City

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from DB on 18 Jan 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

10/10 Excellent

LeBronze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from DB on 18 Jan 2024
Thank you for taking the time to share your experience, and we look forward to serving you again.

2/10 Terrible

Herbert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from DB on 18 Jan 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

melissa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from DB on 18 Jan 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

6/10 Okay

Koichi, Mitsuke

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Free breakfast was expected, but their kitchen had been closed. They gave us the breakfast bag, but it was too cheap and worse than expected warm breakfast.
Stayed 3 nights in Dec 2023
Response from DB on 18 Jan 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future when our renovations are complete.

6/10 Okay

Yvonne, Galveston

Stayed 2 nights in Dec 2023
Response from DB on 18 Jan 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Dustin

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I really liked the staff and the breakfast! The rooms, blankets, and other areas around the property need cleaned up tho.
Stayed 5 nights in Dec 2023
Response from DB on 18 Jan 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Alisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is under remodeling but room was super nice! Other then the remodeling everything was tip top
Stayed 1 night in Dec 2023
Response from DB on 18 Jan 2024
Thank you for sharing you experience, and we look forward to serving you again in the future.

6/10 Okay

Michael

Liked: Cleanliness
They are undergoing some renovations, so the inside wasn't appealing. The room was clean and organized well. I think it's a good place to stay if you're just looking for somewhere to sleep and wash up, I wouldn't to stay there with my family or if I'm on vacation.
Stayed 1 night in Dec 2023
Response from DB on 18 Jan 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Deandrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and the property was clean!
Stayed 1 night in Nov 2023
Response from DB on 6 Dec 2023
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

2/10 Terrible

Lorrie

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This hotel had limited resources nearby. The beds were new but placed on a metal frame that made turning over at night a complete horror. The bathroom was not prime but functional. The complimentary breakfast was very limited.
Stayed 2 nights in Nov 2023
Response from DB on 30 Nov 2023
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Charity

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old Hotel but was under construction so the downstairs area was completely undone. Elevator was shaken and cracking so very disturbing…didn’t want to get on. Rooms are incredibly small and not as nice as the pictures would make you think. Ended up checking out an hour after we arrived.
Stayed 2 nights in Nov 2023
Response from DB on 30 Nov 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

8/10 Good

MOHAMMED, Glendale

Liked: Cleanliness, amenities, property conditions & facilities
Good area with acceptable price
Stayed 2 nights in Nov 2023
Response from DB on 29 Nov 2023
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

10/10 Excellent

Athena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2023
Response from DB on 28 Nov 2023
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

10/10 Excellent

Tiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay
Stayed 1 night in Nov 2023
Response from DB on 28 Nov 2023
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

10/10 Excellent

Basit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from DB on 29 Nov 2023
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

2/10 Terrible

Frances

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff accommodating but the elevator and hallway was dirty, the bathtub drain slow drain, the room floor was dusty.
Stayed 2 nights in Nov 2023
Response from DB on 28 Nov 2023
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

KHALDON

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 1 night in Nov 2023
Response from DB on 28 Nov 2023
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

2/10 Terrible

Edward

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Parking was easy, the parking area was very well lit, and there was plenty of parking. The staff was friendly and nice and the outside of the property was clean and well kept. The lobby smelled musky, only one elevator worked and the one that did work was super dirty. The fitness center was closed due to remodeling and the breakfast was just cereal and hard muffins. The sheets where all stained and the floor was sticky. TV remote didn't work and the sprinkler system in the rooms where all covered with tape.
Stayed 1 night in Nov 2023
Response from DB on 15 Nov 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

10/10 Excellent

Andree, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick
Stayed 1 night in Nov 2023
Response from DB on 15 Nov 2023
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

8/10 Good

Debbi

Travelled with family
Liked: Cleanliness, staff & service
Rooms were very clean and updated. The building itself needs better maintenance. Overall good for a quick overnight stay.
Stayed 1 night in Nov 2023
Response from DB on 15 Nov 2023
Thank you for taking the time to share your experience , and we look forward to serve you again in the future.

4/10 Poor

Cirra

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from DB on 7 Nov 2023
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from DB on 31 Oct 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

10/10 Excellent

Martha

Stayed 2 nights in Oct 2023
Response from DB on 31 Oct 2023
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

10/10 Excellent

Charmayne

Stayed 1 night in Oct 2023
Response from DB on 31 Oct 2023
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from DB on 24 Oct 2023
Thank you for taking the time to share your experience, and we look forward to serving you again in the near future.

4/10 Poor

Rajan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Not Happy
The Lifts were in a bad shape-there was small in the Bed Sheets . Been staying here earlier as well. not sure if I will in the future, though
Stayed 3 nights in Oct 2023
Response from DB on 18 Oct 2023
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Claudine

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
More of a motel
I loved staying at the La Quinta by Hobby airport so I decided to try a different location. As soon as I enter the hotel, I could smell the foul wetness of it but I thought nothing. Called ahead of time to make sure to get the first floor but they failed to tell me they were renovating it, I would had cancel the trip then. Got lodged at the 3rd floor and it wasn’t easy getting my dog down. On top of the moldy like smell in the hotel and my room closet, the third floor occupants decided to have a weed party thinking a little air spray will mask the smell. I had an horrible night and my larynx got infected with allergens. I checked out the morning from a booking of 3 days. They refunded me the remaining 2 days but I can’t help but feel I got tricked. I shouldn’t have to pay at all for an awful night, especially being sick. My voice has been gone since yesterday. I’ve been coughing up phlegm and surely may not be able to work. I even took a picture of a cigarette pack in the elevator.
Stayed 3 nights in Oct 2023
Response from db on 18 Oct 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

10/10 Excellent

Chuck

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 7 nights in Sep 2023
Response from DB on 2 Oct 2023
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.