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Reviews of Baymont by Wyndham Houston La Porte

2.5 out of 5
Baymont by Wyndham Houston La Porte
1105 Highway 146 S, La Porte, TX

Reviews

7.0

Good

Rating 10 - Excellent. 135 out of 583 reviews" "
Rating 8 - Good. 192 out of 583 reviews" "
Rating 6 - Okay. 113 out of 583 reviews" "
Rating 4 - Poor. 75 out of 583 reviews" "
Rating 2 - Terrible. 68 out of 583 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
could have coffee available 24/7 if they did I didn't see it

10/10 Excellent

Danna

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff.. easy check in

4/10 Poor

Tracy

Disliked: Amenities, property conditions & facilities
No hot water in the shower, door was in poor condition, found hair that wasn't mind in the bed, but everything else seems to be ok
Stayed 2 nights in Sep 2022

2/10 Terrible

Mary Beth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool not running and no breakfast.
Stayed 3 nights in Aug 2022

2/10 Terrible

Drew

Stayed 1 night in Aug 2022

6/10 Okay

Phathaya

Stayed 1 night in Aug 2022

6/10 Okay

Janet

Disliked: Room comfort
The room was clean but the bed was not comfortable and the pillows were lumpy.
Stayed 1 night in Jun 2022

2/10 Terrible

Oscar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever
Horrible staff with attitude. Claimed they would help with refund yet I was refunded nothing. Place shows pool on website but there is no pool.
Stayed 3 nights in Jun 2022

2/10 Terrible

fatemeh

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This hotel was clean compare to what you paying but it is really unsafe ,somebody else has the room key he opened the door at 7am that time i was slept and i jumped,he ran away,so i shoked,i got panic attacked,i went vacation to relax but they did not let me.
Stayed 1 night in May 2022

2/10 Terrible

Luis

Business traveller
Disliked: Staff & service
Was double charged for the security deposit and the gm refuses to call me back
Stayed 1 night in May 2022

10/10 Excellent

Andrea

Stayed 1 night in May 2022

4/10 Poor

Michael J.

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and dirty place. Wouldn't recommend this place.
Stayed 1 night in May 2022

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

Samuel

Liked: Property conditions & facilities
Bed was very comfortable and room was clean.
Stayed 2 nights in Apr 2022

4/10 Poor

Vinay Kumar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The rooms had very bad smoke smell. The Bed made a noise when we moved around it. The experience was not that good. The staff while checking in was good and answered all my question, while checkout there was another staff who was bit rude.
Stayed 1 night in Apr 2022

2/10 Terrible

Gary

Stayed 1 night in Apr 2022

6/10 Okay

Anthony

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I asked for a extra clean room for my baby and wife, very clean. Except my booking said complimentary breakfast and there was none. Not even a ice machine, got locked outta my room three night because cards would function properly.
Stayed 3 nights in Mar 2022

4/10 Poor

Alvin

Travelled with family
Disliked: Amenities, property conditions & facilities
Low end, unkept La Quinta reboot.
Stayed 2 nights in Mar 2022

6/10 Okay

Kevin

Business traveller
Liked: Staff & service
Disliked: Cleanliness
I like the A/C
Stayed 1 night in Mar 2022

8/10 Good

James

Business traveller
Liked: Staff & service, room comfort
I had a good stay the only issue was no maid service
Stayed 4 nights in Feb 2022

8/10 Good

Kimberly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

6/10 Okay

Rusty

Stayed 1 night in Feb 2022

4/10 Poor

Cheryl

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed here many times, but this last time was very disappointing. The room was dirty, no towels or wash rags. The clerk that checked us in was incredibly sweet, however, the girl that replaced her was not. When we asked for towels and a blanket she literally snapped at us because she “had to go to the laundry room” to get it. This was our go to place when in town, but sadly, not anymore. I hope it gets better.
Stayed 2 nights in Jan 2022

2/10 Terrible

Leo

Disliked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed, and upset with my stay on January 31st. Firstly. when I arrived I was told I would have to pay cash for my room because the credit card machine was down; even though I had already paid for it on Expedia. After she got me checked in, I was given a room that had not been cleaned. When I told her about it, she gave me another room, but proceeded to rant about how she was working six days a week, and how it it wasn't her job to clean the rooms. Once I was given another room, I went to bed because I had leave early in the morning. Around 8:30 pm another group of guests became very noisy- laughing, yelling, and a barking/whining dog. I went to the front desk (different Lady) and told her about it, because the phone in my room was not working, and she said she would talk to them. 30 minutes later, they were even louder. I went back to the front desk, and she told me there was no one in the room next to mine, and that it must be a T.V. turned on in one of the other rooms, even though the voices were clearly coming from outside and there were doors slamming repeatedly. By 10:30 I had had enough. I packed my stuff, went to the front desk and threw the key on the counter, since she had money laying out counting it, and told her to check me out. I then left the facility, not waiting for a receipt, and drove home. Overall it was a very poor experience, and the staff were very unprofessional.
Stayed 1 night in Dec 2021

8/10 Good

Carlos

Stayed 2 nights in Dec 2021

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Odessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

6/10 Okay

jeffrey

Stayed 1 night in Dec 2021

2/10 Terrible

Lawrence

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was run down bad. Had holes in the wall, electrical light switch was smashed in by shower, a/c and fridge made horrible loud noises all night long. Pretty sure they were selling drugs couple rooms down. Different people coming at all hours. Worst experience ever at a La Quinta. They need to burn that one to the ground.
Stayed 3 nights in Nov 2021

4/10 Poor

Jesus

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Surprise this hotel has any business! Limited hot water and rooms smells terrible(moldy). I’m sure this hotel has been impacted by water damage of some sort.
Stayed 7 nights in Nov 2021

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Elisa (front desk) was so helpful. She went above and beyond and was amazing!!!
Stayed 1 night in Nov 2021

4/10 Poor

Morgan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioner didn’t work, the room had dead roaches in it.
Stayed 1 night in Nov 2021

10/10 Excellent

Robert

Liked: Room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Kynzie

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The team was friendly and helped us with the many issues we had. The issue was the property itself, there were many issues regarding electricity, water temperature, and water avaliability. Luckily the team helped us with our issues and by the second day of our stay we were in rooms with water and electricity. However, we were left with no warm water throughout the majority of our stay.
Stayed 3 nights in Oct 2021

6/10 Okay

Michelle

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Stayed 3 nights in Oct 2021

8/10 Good

Delila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
House keeping has no remorse
The front desk associate was definitely very nice and helpful, check in was a nice and easy process. My only major complaint was the housekeeping associate would knock VERY HARD on my door at exactly 8am.... the rooms need a DND sign. Other than that. It was a good 3 night stay.
Stayed 3 nights in Oct 2021

2/10 Terrible

francisco

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting, pee smells, cold showers, broken doors
As soon as we walked into our room we were hit with the overwhelming smell of pee. It smelled like someone and/or their dog had peed on the carpet and the hotel hadnt even attempted to clean it. There were nasty looking stains all over the carpet. Some looked like smeared toothepaste, some were black and unrecognizable, and others looked like blood. The microwave and fridge had white splashes and spots running down them. The toilet didn't flush every time even if we held the handle down. And in the morning, guess who had to take a cold shower? Me! The absolute worst part of all in this disgusting place? Our deadbolt lock didn't work. It just spun around and around and the lock on top of the door was half hanging off the wood. It would've taken a strong breeze to get into our room. Being two women staying there alone, my sister and I called the front desk to alert them about the door. The man came to our room and basically said it was "no big deal" because he was the only one with a key card that could get into our room besides us. As if that was supposed to make us feel better! He refused to fix the door or offer any kind of solution. It was late so we slept with the dirty chair pushed up under the door handle. We left as soon as we could the next morning and went to check in at another hotel so we didn't have to spend the rest of our visit sleeping in fear or tip toeing around stains, too worried for our health to even remove our shoes.
Stayed 2 nights in Oct 2021

4/10 Poor

Stephanie

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2021

8/10 Good

DEWAYNE, Pasadena

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is old but staff trys to keep it going, it shows some age as expected. Our a/c leaked into room and carpet was wet in am, told staff and she wrote a report for immediate repairs.
Stayed 1 night in Sep 2021

2/10 Terrible

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel ever
The bathroom light didnt work. Room was dirty had chips and empty soda bottle in it. Smelled bad. Toilet wouldnt flush.
Stayed 1 night in Sep 2021

10/10 Excellent

Aayush

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience
Stayed 1 night in Sep 2021

2/10 Terrible

curtis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay
AC in rooms did not work moved 4 different rooms and mold,showers broke electric plug broken door lock broken
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms were clean but smelled moldy and musty. Broken stairs leading up to the rooms. Difficult to find due to construction.
Stayed 1 night in Aug 2021

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021

8/10 Good

Homero

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst experience in any hotel that I've stayed at. I was there for three days and my room was not cleaned once. I was there on business and one day i returned to find roaches in my room. I do not recommend this hotel to anyone. If the price was cheap i would of thought it would be a roach motel but at $100 a night it should of been better. Please beware before staying here and ask to see this dump before given them your money.
Stayed 3 nights in Jul 2021