Sun deck

Reviews of Brydan Suites

2 out of 5
Brydan Suites
139 Huntsville Road, Eureka Springs, AR

Reviews

8.2

Very good

Rating 10 - Excellent. 137 out of 327 reviews" "
Rating 8 - Good. 120 out of 327 reviews" "
Rating 6 - Okay. 33 out of 327 reviews" "
Rating 4 - Poor. 20 out of 327 reviews" "
Rating 2 - Terrible. 17 out of 327 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Dara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and comfortable room
The staff was very friendly and we enjoyed our stay. The bathroom had a few cracked tiles that would snag your foot if you were barefoot but the room was clean and comfortable.
Stayed 2 nights in Nov 2021
Response from Bryan on 16 Nov 2021
Thank you for choosing BrydanSuites. Sorry about the tile. We are planning on replacing it during our winter shut down.

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Bryan on 15 Nov 2021
Thank you for choosing BrydanSuites We hope to see you on your next visit to Eureka Springs!

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. The location is very convenient and was nicely affordable. This was an excellent place to rest while visiting Eureka Springs.
Stayed 3 nights in Nov 2021
Response from Bryan on 15 Nov 2021
Thank you for choosing BrydanSuites

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
The owner was super nice. The bed were super comfy and everything was clean.
Stayed 2 nights in Nov 2021
Response from Bryan on 15 Nov 2021
Thank you for choosing BrydanSuites!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from Bryan on 9 Nov 2021
Thank you for choosing BrydanSuites. We hope to see you on your next visit to Eureka Springs.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bryon was outstanding with let us check in a little early. So we could get settled in before going downtown. He also let us know if we ever needed anything don’t hesitate to call him. When we have another trip to Eureka Springs this is the place we’ll definitely stay again. Highly recommend the room with a jacuzzi cause after all the walking in downtown you’ll need it.
Stayed 1 night in Nov 2021
Response from Bryan on 9 Nov 2021
Thank you for choosing Brydan Suites. We loved having you we hope to see you on your next visit.

10/10 Excellent

Chase

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was extremely clean and well maintained. Staff was friendly and very helpful i would highly recommend staying here. The bed was probably the most comfortable bed i have ever slept in
Stayed 3 nights in Nov 2021
Response from Bryan on 9 Nov 2021
Thank you for choosing Brydan Suites. We hope to see you on your next visit to Eureka Springs.

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was very personable. The motel was clean and quiet, situated on a lovely wooded lot, and close to attractions. Loved the in-room jacuzzi.
Stayed 3 nights in Oct 2021
Response from Bryan on 27 Oct 2021
Thank you so much! Thank you for choosing BrydanSuites. I hope to see you again!

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Bryann on 27 Oct 2021
Thank you for choosing BrydanSuites! We hope to see you on your next stay in Eureka Springs.

8/10 Good

Marvin

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet and comfortable room. Only drawback was no available coffee on site during our stay. Office not open till 9am, if open at all for coffee. No in-room coffee. Could use more receptacles.
Stayed 2 nights in Oct 2021
Response from Bryan on 23 Oct 2021
Coffee is available by request! I do let everyone know at check in if you need anything to please call. I’m the only one here working the office and when I’m out on the property cleaning doing laundry etc….the office remains locked for safety reasons. There are 9 trash receptacles on the property as well as a dumpster. I’m not sure how many more would be needed? I do thank you for choosing BrydanSuites and thank you for your stay!

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and clean
Stayed 3 nights in Oct 2021
Response from Bryan on 21 Oct 2021
Thank you for choosing BrydanSuites. We hope to see you again.

8/10 Good

Neal

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Kacia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was very friendly. The room was cozy and the bed was very comfortable. The back deck is awesome. I will definitely be back.
Stayed 2 nights in Oct 2021
Response from Bryan on 19 Oct 2021
Thank you for choosing BrydanSuites! I’m glad you had a good stay! We hope to see you again.

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Bryan on 19 Oct 2021
Thank you for choosing BrydanSuites we hope to see you again!

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique, loved the Japanese themed style suite. And the mountain/woodsy view was awesome. Perfect get a wa
Stayed 1 night in Oct 2021
Response from Bryan on 3 Oct 2021
Thank you for choosing BrydanSuites we hope to see you again!

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and cozy. The Owner was very nice and friendly and always asked us if we needed anything when we ran into him on the property. Would stay again. Don’t expect to be able to walk to downtown area. It’s not far but just hilly. Take advantage of the trolly system because parking downtown is a mess. There are trolly areas just around the corner you can drive to and park at. Hope this helps.
Stayed 2 nights in Sep 2021
Response from Bryan on 10 Sept 2021
Thank you for staying with us! We appreciate your business. We hope we will see you on your next visit to Eureka Springs!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and super affordable. The back deck had beautiful views. The owner was super nice and very accommodating. Definitely will stay there again!
Stayed 2 nights in Aug 2021
Response from Bryan on 16 Aug 2021
Thank you for choosing BrydanSuites! We hope to see you again! We are so glad you enjoyed your stay!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and Romantic
We really loved this motel. The furnishings were so nice and the bed so comfortable. The owner has really turned this place into a wonderful little getaway place. Bryan is very welcoming and a really nice man. we would definitely stay here again.
Stayed 2 nights in Aug 2021
Response from Bryan on 18 Aug 2021
Thank you guys so much for choosing BrydanSuites! We loved having you. Wishing you both all the best!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
HORRIBLE WiFi.
Stayed 2 nights in Jul 2021
Response from Bryan on 6 Aug 2021
So sorry! We are currently looking to find an alternate provider!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel that's been refurbished and refurnished. In a very nice setting with great sitting areas out back and the ends of the building. Brian (the owner) is on-site and very attentive to his guests.
Stayed 2 nights in Jul 2021
Response from Bryan on 3 Aug 2021
Thank you for choosing BrydanSuites. We hope to see you on your next visit to Eureka Springs.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and secluded
Stayed 2 nights in Jul 2021
Response from Bryan on 20 Jul 2021
Thank you for choosing BrydanSuites! We hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021
Response from Bryan on 3 Aug 2021
Thank you for choosing BrydanSuites!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The owner was very accommodating. The room was very clean, however, was very outdated and the electrical outlets needed replacing. The privacy curtains did not fit the window properly to ensure complete privacy. There was no coffee maker in the room which was very inconvenient. On a high note, the bed was very comfortable.
Stayed 2 nights in Jun 2021
Response from Bryan on 28 Jun 2021
Thank you for choosing Brydan Suites. And I am currently in the process of trying to update the rooms. As you know Covid has changed things financially for many. However I do have coffee pots available upon request only. I thank you for your stay and hope to see you again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so quiet, clean and beautiful! The owner has done a marvelous job with all the plants and flowers! The patio furniture, tiki torches, fire pit, grill, etc. were all great optional amenities on hand for guests to utilize. Room was very clean and smelled so good! We really loved our stay and plan to return.
Stayed 2 nights in Jun 2021
Response from Bryan on 25 Jul 2021
Thank You! Come again soon!

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Weekend
Everything was great! I just have a few suggestions for future stays that might be helpful to others as well! Please put some type of hook on the back of the bathroom door to hang your clothes while showering, maybe add a power strip to the room for misc. items to be plugged in, and put a coffee maker in the room. Just some ideas. The location was fantastic! The room was clean! The beds and pillows were great! Would definitely stay here again when returning to Eureka Springs! Owner was very nice and helpful! Enjoyable stay!
Stayed 3 nights in Jun 2021
Response from Bryan on 15 Jun 2021
Thank you for choosing BrydanSuites and for the suggestions. I will take those into consideration. Coffee pots are available upon request. I will definitely look at getting some kind of garment hook for the bathroom door. Thank you and we hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful owner. Very clean. Not fancy but met our expectations for our stay.
Stayed 2 nights in Jun 2021
Response from Bryan on 14 Jun 2021
Thank you for choosing BrydanSuites. We appreciate your feedback.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Quiet
All is can say is WOW , what a hidden gem this place is . By far one of the best stays at a hotel we have ever had . Booked the hot tub honeymoon suite and it was super clean , quiet and very peaceful. I give it 5 stars all the way around especially for the price point compared to other properties for twice as much .
Stayed 3 nights in Jun 2021
Response from Bryan on 13 Jun 2021
Thank you for choosing Brydan Suites! We appreciate you staying with us and hope to see you again soon.

10/10 Excellent

Mellissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Wonderful service. Friendly staff,clean rooms. Couldn't have asked for a better experience.
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the nature setting on the back. Very quiet, peaceful, relaxing setting. Bryon maintains a lovely deck/patio/grilling area with colorful red umbrellas. Squirrels and birds to watch. Wow. Instant hot water! Bryon was more than accommodating for our needs 💕
Stayed 2 nights in May 2021
Response from Bryan on 15 May 2021
I’m so happy you enjoyed your stay! We hope to see you again soon. Thank you Bryan

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
The motel was ok, for the price though I expected better. The bed and pillows were unc
Stayed 2 nights in Apr 2021
Response from Bryan on 3 May 2021
So sorry to hear you feel that way! Thanks again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was the most comfortable bed I’ve ever slept on!! Service was great!
Stayed 2 nights in Apr 2021
Response from Bryan on 26 Apr 2021
Thank you for choosing Brydan Suites! We hope to see you again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, great water pressure and exceptional manager. Needs coffee pot and alarm clock in the room and exhaust fan in bathroom.
Stayed 2 nights in Apr 2021
Response from Bryan on 19 Apr 2021
Thank you for choosing BrydanSuites we have coffee pots by request only. We removed them due to Covid19. We thank you for your feedback and hope to see you on your next visit to Eureka Springs!

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Motel
Nice, locally owned, older motel that is in the process of being remodeled. The room was clean and comfy, perfect for what we needed for our weekend stay. Only issue, no coffeemaker or cups in the rooms. They have ice in their office, but office wasn't always open. The room did have a small fridge and microwave, which was nice to have. I can imagine that summer and fall views from the back side of the motel are beautiful! Motel backs up to trees and is right off 62 Hwy so nit as much traffic.
Stayed 2 nights in Dec 2020
Response from Bryan on 12 Dec 2020
Thank you for choosing Brydan Suites! I’m so sorry we do have coffee makers and cups upon request as we have removed them due to Covid19, my apologies! I will make it a priority to inform future guests re: coffee makers. Come again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from Bryan on 18 Dec 2020
Thank you for choosing BrydanSuites

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
We thoroughly enjoyed our stay! The owner was friendly and helpful, the view was beautiful, and we enjoyed the patio space! We felt like we were right at home!
Stayed 2 nights in Nov 2020
Response from Bryan on 10 Nov 2020
We loved having you and hope we see you again soon! Thank you for choosing BrydanSuites

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a relaxing and awesome experience stay here
Stayed 3 nights in Oct 2020
Response from Bryan on 3 Nov 2020
Thank you for choosing your stay with us! We hope to see you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, and inviting, quaint, and cozy property.
Stayed 2 nights in Sep 2020
Response from Bryan on 4 Oct 2020
Thank you for choosing your stay with us! We hope to see you again!

10/10 Excellent

william

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Bryan on 29 Sept 2020
We thank you for staying with us! Come again soon!

8/10 Good

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Bryan on 29 Sept 2020
Thank you for staying with us! Come again soon!

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020
Response from Bryan on 17 Sept 2020
Thank you! We appreciate your stay!

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and inviting
Such a wonderful place. Rooms were clean and cozy. Perfect location. Plenty of outdoor seating for relaxing or even a small get together. The owner and staff were friendly and accommodating. Even the other guests staying there were friendly. We stayed a week and truly enjoyed our stay. I highly recommend Brydan Suites and will definitely be staying again.
Stayed 7 nights in Aug 2020
Response from Brydan staff on 9 Sept 2020
Thank you for a wonderful review! We enjoyed having you stay with us and hope to see you again in the near future! have a wonderful day!

8/10 Good

W.J.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly people. Nice place. Great view. Good convenient location close to all of the atractions.
Stayed 2 nights in Aug 2020
Response from Bryan on 12 Aug 2020
Thank you for staying with us!

8/10 Good

mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Bryan on 12 Aug 2020
Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2020
Response from Darmaine on 9 Jul 2020
Thank you for your review, we hope to see you again soon!

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Darmaine M on 15 Nov 2019
Thank you for your review. every bit of insight is important to us to become better. please let us know directly what it is we can improve on and we will offer a 10 % discount on a stay for in the future on any room

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place was completely run down. Our room had a terrible odor and the bathroom was filthy. The window was missing a screen so if you opened the window it was open to the world. Also, the room door did not seem secure.
Stayed 1 night in Nov 2019
Response from Darmaine M on 5 Nov 2019
we are sorry you found our facilities not at their best. we are working very hard to make repairs and remodel our rooms to the expectation of our costumers. we hope that we can get another chance to prove to you that we can do better so allow us to extend a 10 % discount on a weekend stay of your choosing in any variety of rooms! please call directly to receive this discount Thank you,

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Woods tub didnt work he told us the breaker was off but all the other water outlets worked
Stayed 1 night in Nov 2019
Response from Darmaine M on 5 Nov 2019
we apologize for the experience not being totally satisfactory! we would like for you to come back so we can prove our growth. if you book directly with us we will give you a 10% discount on a weekend stay of your choosing Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Darmaine M on 25 Oct 2019
Thank you for a outstanding review! we hope to serve you even better your next trip up! we can't wait to meet you again

4/10 Poor

Becky, Rison

Travelled with group
Disliked: Amenities, property conditions & facilities
The only good thing about the property was that it was clean. When I opened the door, I saw several along tears in the carpet which was rolling and worn out. The mattress was wore out. There was also water damage in the ceiling. The price was too high for this dump also.
Stayed 1 night in Oct 2019
Response from Darmaine M on 25 Oct 2019
We are sorry you had a bad experience, we are in the progression stage through new ownership as we speak and are trying to improve every day we can. Thank you for your patience as we grow to serve you better

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The back outside seating was enjoyable. It was in the shade overlooking the forest. Someone at this place has a green thumb too.
Stayed 1 night in Oct 2019
Response from Darmaine on 15 Oct 2019
Thank you so much for the great review! We can't wait for you to come and see us again! til next we meet!!!