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Reviews of USA Hostel

2 out of 5
USA Hostel
Flat F1, 13/F, Mirador Mansion, 58 Nathan Road, Tsim Sha Tsui, Kowloon

Reviews

4.8
Rating 10 - Excellent. 24 out of 380 reviews" "
Rating 8 - Good. 49 out of 380 reviews" "
Rating 6 - Okay. 96 out of 380 reviews" "
Rating 4 - Poor. 96 out of 380 reviews" "
Rating 2 - Terrible. 115 out of 380 reviews" "

5.0/10

Cleanliness

4.8/10

Staff & service

6.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

10/10 Excellent

ray anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FAB
FAB
Stayed 3 nights in Jul 2019
Response from AUSTIN NG on 13 Aug 2019
Dear MR. /MS. /MRS. ray anthony, Hong Kong has a lot of land and prices are at the forefront of the world. As the operator of the reception, we understand that this equivalent price (such as the exchange of US dollars) is already the price of star-rated hotels in many foreign countries. So before we arrived at the front desk, we sent an email and so on, so that the guests were mentally prepared in advance. In addition, we also recommend that guests measure their needs before booking, such as room size, number of people, number of bags, etc., to avoid misunderstanding before check-in, to be a savvy traveler. With every good, Austin NG

10/10 Excellent

ray anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDERFUL STAY BUDGET TRAVELLER
ITS A WONDERFUL STAY FOR A BUDGET TRAVELLER CANT GET ANY BETTER
Stayed 2 nights in Jun 2019
Response from AUSTIN NG on 11 Aug 2019
Dear MR. /MS. /MRS. ray anthony , We appreciate your valuable feedback. We are very happy to inform you of your details in advance, such as the number of people, luggage, special requirements, etc., as far as we can work hard, and try our best to meet your needs. As a small hotel, we are located in an old mansion in Hong Kong and Tsim Sha Tsui. The price of accommodation is more expensive than any other place in the world. We also hope that guests will be prepared or express their requests in advance so that staff can arrange suitable rooms. Kindly thanks, Austin NG

6/10 Okay

margaret

Liked: Staff & service
Our stay at USA Hostel Nov.2-12, 2017.
My husband and I both enjoyed our stay for 10 days in the hostel. The staff have been very accommodating and helpful. They take care of problems quickly and are all very courteous. Location is great, very easy access to all kinds of public transportation and restaurants. Will consider booking there again. Thank you staff for your good work. :)
Stayed 10 nights in Nov 2017
Response from SL on 24 Nov 2017
Dear Margaret, thanks for staying with us. We appreciate your feedback and you do enjoy the stay here. We located at the very great location which is only 1 mins walking distance to Exit D of MTR station. Nearby have any shopping mall, difference restaurant. Our aims is provide the affordable, comfortable, safe accommodation to the budget customer. Looking forward to see you again =)

8/10 Good

Ria

Liked: Staff & service
Usa hostel been a good hostel in terms of location . Value for the price youll get what you pay for. Its accessible and near shopping areas
Stayed 3 nights in Oct 2017
Response from SL on 4 Nov 2017
Hello Ria. Thank you for your comment. We are a family run hostel that provides budget accommodation at a prime location.we don't have extra facilities like gym room and swimming pool, which are not necessary for budget travelers and who mainly like sightseeing outside. Our main reception is Flat C2, 13 floor, Mirador Mansion. It is so easy to find and ask as we have been in this building for more than 40 years, from only 5 rooms to now over 150 rooms. Thank you again for your generous comment and look forward to seeing you again!

2/10 Terrible

kathlyn, philippines

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel
inattentive staff, dirty room, poor facilities. They requested us to pay a 1000 HKD deposit but when we checked out they said that the office is still close and they cannot refund the deposit. Never ever go to this hotel.
Stayed 3 nights in Jul 2017
Response from Elaine on 29 Jul 2017
Hello, thank you for comment. We remember your stay in the room 13507 which is located on the same floor with the reception. At the first night when checking in, we mentioned you need come back here the night before of you check out date to take back the room deposit (which is PISO 1000). Becuase of our office hours every night from 9 AM - 1 AM. On the other night, you called the staff to open the room door for you because you forget to bring your room card when you go out at the midnight time and we mentioned our office hours again and remind you again please don't forget to come the night before of your check out date. At the end, you check out in the early morning, didn't come back before and you don't call us when checking out in the early morning. For the deposit will refund to the guest when checking out. Ms. Kathlyn, please contact us directly with the room key and the deposit receipt and we will help you to solve this problem. Just kindly reminder for the future guest: Every room check in we collect a room Security deposit which is HKD 500 or other currency which similar as HKD 500 and we refund to guest when they check out. Please don’t hesitate to us if you have any questions. We are more than happy to hear from you!

10/10 Excellent

ray anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay at USA hostel
another amazing stay at usa hostel my go to hostel in hk
Response from SL on 27 Jun 2017
Hello, thank you for your awesome comment. We are happy to know that you have a great stay during you Hong Kong trip in our place. A tip for future guests too: please come to our reception directly once you arrive, it''s on Flat C2, Floor 13, Mirador Mansion. We will do the check in procedure first and show you the room after. Please also bring enough cash for room deposit (HKD300), you can also pay by card. For those guests whose skin is allergic or sensitive, we strongly suggest you to bring you own towels due to sanitary reason. You can message us anytime when you need any help ^^

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
You get what you pay for
Stayed for 5 days. No replacement of bed linens and bath towel.

6/10 Okay

pol

Liked: Room comfort
Disliked: Cleanliness
good location, bed was dirty with dust and bedbugs
toilet unable to flush, please fix it elevator with long queue of people waiting after midnight you cant access to the main elevator, need to walk to another side and dangerous to go alone

8/10 Good

jayson, Philippines

Liked: Cleanliness, property conditions & facilities, room comfort
Budget friendly hotel. Perfect location.
I wasn't really expecting that much based on the reviews that I've read about this hotel. But nonetheless i would recommend this hotel to my friends and given a chance if i go back to HK i'd stay in this hotel again. The room was not that spacious but enough for 2 persons to move around. We had 2 beds, 1 TV (which is almost installed on the ceiling) and a working air con. Nice and clean comfort room. Do not expect a grand room as this is a budget hostel. Good enough for a place to stay for a couple of days. What i love the most about this hostel is that it is located at the center of Tsim Sha Tsui and very near to the MTR. Tranpo is very easy and hassle free. Hostel is also walking distance to the ferry terminal going to Macau and HK island. Near 7/11, McDonalds, Starbucks avenue of the stars where you can witness the symphony of the lights. The girl in the reception area was not that friendly though. Overall, I was satisfied with our stay.
Response from hotel on 14 Jun 2016
Here again, Tsim Sha Tsui, is the most convenient place for shopping and sightseeing catering, transportation is very convenient, downstairs is Tsim Sha Tsui MTR Station Exit D, there are airport bus terminal, you can go to Macau, as well as the Star Ferry, the security is very good here, police Department in our opposite, and 24 hours telephone complaints, the building we have 24-hour security, CCTV, our hotel has its own closed-circuit television system, a double door lock with standard Mandarin staff, room type diversification, affordable , which are not available in other hotels. Thanks for the praise, as a hotel, we would appreciate your support, we are located in the Tsim Sha Tsui Mirador Mansion 13th floor C2, a dedicated reception desk, take the elevator to the 13th floor, you can directly in the hotel next to the United States. Our check-in time is after 2 pm, check-out before 11:00, Bangongshijian 9 am to 1:00, if outside Bangongshijian special needs please call our emergency telephone, because it is Cheap The hotel also promote environmental protection, so please bring their own disposable, such as toothpaste, toothbrushes, towels, slippers, conversion plugs, if additional needs, we will have lower prices, you can purchase and reception. Hot time we are 7:00 am to 12:00 and 19:00 to 0:00. We also provide luggage storage and late check-out so you can check out after shopping and sightseeing to stay in Hong Kong.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
We rented 3 rooms last november for 4 nights.The lady receptionist was rude the guy is more accomodating. Room is okay except for the ants....
Thank you for your recommendation, we are right next to the subway station Exit D, Tsim Sha Tsui, where convenient, surrounded by much better-known attractions, such as the Science Museum, Cultural Centre, Avenue of Stars, the Peninsula Hotel, Star Ferry, Harbour City, Victoria Harbour, because we (Ctrip or eLong) cooperation, the room types, under the conditions allow we will try to arrange for you a good room, good service, affordable, and this is characteristic guesthouse, I hope that you help us advertising, and you live a good, good facilities, job satisfaction, under the conditions permit, we will meet the needs of the guests, we all want the guests to live happy, fun, we also praise each guest's reviews, so I hope you will next visit

6/10 Okay

hyee, philippines

Liked: Room comfort
nice location
we arrived at the hotel around 4am and good thing that there was someone who still accommodated us by calling the number pinned at the door of the reception.room was okay for two,hot shower, ac are working fine.the street below looks unsafe due to foreign people still scattering around at the wee of hrs but nonetheless we went back home safe.I just don't like their check out time which is too early.other place allows you to check out 2pm.
Response from hotel on 16 Jun 2016
Our office hours are 9 am-1am than we have in our phone reception, guests can call if you need service. There is our check out time is before 11am, but if some guests want late check-out, late check-out we also have preferential policies, towels provided free of charge, at the front desk

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give us a more comprehensive understanding of the problem, to make a more specific improvements for your understanding, we are very grateful, as a small hotel, we will improve irresolute use best efforts to improve our level of service for guests we can live in happiness and peace of mind. In terms of living conditions, has been far beyond the mainland to Hong Kong, it is well worth the envy of the people of Hong Kong. With the accelerating process of urbanization in recent years the mainland, in fact, Beijing, Shanghai, Shenzhen and Hong Kong and other major cities in the hardware city has no clear winner. With the rapid increase in mainland visitors to Hong Kong, Hong Kong's service standards indeed declined, hope a lot of tolerance. But if you want to try the Hong Kong star hotel facilities and services, to be honest, three-star hotel in Hong Kong are mostly better than the Mainland Common Inn. Only four-star hotels and above, can truly appreciate the Hong Kong-style tall. We thank you for your support, welcome again

6/10 Okay

Richard L.

Liked: Cleanliness
Cheap accomodations in Kowloon
This location is in Mirador Mansions just off Nathan Road. It is across from the TST stop on the subway which is a good location. Many people will bother you from the street about buying watches of getting shirts or suits made. There are two elevators that service the building so it takes a long time to go up or down. The check in and out was fast and professional. I did not have towels in my room and had to get them from the front desk. The room is basic with good wifi, hot shower and a bed. There is no window view but it is a cheap, clean room with good location.

8/10 Good

Yvonne Marie, London

Liked: Cleanliness, room comfort
Cosy clean and great!
Perfect comfy bed In a small and cosy room, a a base to sleep and then explore, shower and toilet and sink all clean and served purpose perfectly, not a complaint at all. Loved it.
Thank you for your recommendation, we are right next to the subway station Exit D, Tsim Sha Tsui, where convenient, surrounded by much better-known attractions, such as the Science Museum, Cultural Centre, Avenue of Stars, the Peninsula Hotel, Star Ferry, Harbour City, Victoria Harbour, because we cooperate website, room types, under the conditions allow we will try to arrange for you a good room, good service, affordable, and this is characteristic guesthouse, I hope that you help us to advertise, and you live a good, good facilities, job satisfaction, under the conditions permit, we will meet the needs of the guests, we all want the guests to live happy, fun, we also praise each guest's reviews, so I hope You can next visit

8/10 Good

Lwcasu

Liked: Cleanliness, staff & service
Good location
It was easy to find and was helped by some local Indians who showed me where the hotel was (two buildings down from the metro). The hotel staff was very friendly. My only complaint was one of the tenants was loud and obnoxious all night. They would constantly slam doors past 12. After an hour of this, I went to the hotel lobby and they went to remedy the situation.

8/10 Good

Joo Lye Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for your recommendation, we are right next to the subway station Exit D, Tsim Sha Tsui, where convenient, surrounded by much better-known attractions, such as the Science Museum, Cultural Centre, Avenue of Stars, the Peninsula Hotel, Star Ferry, Harbour City, Victoria Harbour, because we cooperate website, room types, under the conditions allow we will try to arrange for you a good room, good service, affordable, and this is characteristic guesthouse, I hope that you help us to advertise, and you live a good, good facilities, job satisfaction, under the conditions permit, we will meet the needs of the guests, we all want the guests to live happy, fun, we also praise each guest's reviews, so I hope You can next visit

6/10 Okay

SHOU FENG H.

Disliked: Room comfort
Good location but that's all
Good location and the staff efficient and amicable but the facilities are rather basic wifi connection is poor, even in the room closest to the router.

4/10 Poor

martin, Philippines

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Negative
Not good
Response from hotel on 15 Jun 2016
Thanks for the praise, as a hotel, we would appreciate your support, we are located in the Tsim Sha Tsui Mirador Mansion 13th floor C2, a dedicated reception desk, take the elevator to the 13th floor, you can directly in the hotel next to the United States. Our check-in time is after 2 pm, check-out before 11:00, office hours are 9:00 am to 1:00, outside office hours, if special needs please call our emergency telephone, because it is Cheap The hotel also promote environmental protection, so please bring their own disposable, such as toothpaste, toothbrushes, towels, slippers, conversion plugs, if additional needs, we will have lower prices, you can purchase and reception. Hot time we are 7:00 am to 12:00 and 19:00 to 0:00. We also provide luggage storage and late check-out so you can continue to stay in Hong Kong shopping and sightseeing after check-out

6/10 Okay

Thomas, Nantes, France

Disliked: Staff & service
Overall, satisfying for a budget
Nothing special for sure, the kind of hotel room you get for that price in HK, that is a super small room along Nathan Road... However it was not too noisy, the room was clean, WiFi working good and the location is excellent. I just disliked the waiting at the reception upon check-in and the towels (cleanliness questionable). Overall, still satisfying for a budget on a short stay.
Response from hotel on 15 Jun 2016
Thanks for the praise, as a hotel, we would appreciate your support, we are located in the Tsim Sha Tsui Mirador Mansion 13th floor C2, a dedicated reception desk, take the elevator to the 13th floor, you can directly in the hotel next to the United States. Our check-in time is after 2 pm, check-out before 11:00, office hours are 9:00 am to 1:00, outside office hours, if special needs please call our emergency telephone, because it is Cheap The hotel also promote environmental protection, so please bring their own disposable, such as toothpaste, toothbrushes, towels, slippers, conversion plugs, if additional needs, we will have lower prices, you can purchase and reception. Hot time we are 7:00 am to 12:00 and 19:00 to 0:00. We also provide luggage storage and late check-out so you can continue to stay in Hong Kong shopping and sightseeing after check-out

2/10 Terrible

Maria Salome, Philippines

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended.
The people in-charge were impolite and need to go for a customer service seminar.
Give us a more comprehensive understanding of the problem, to make a more specific improvements for your understanding, we are very grateful, as a small hotel, we will improve irresolute use best efforts to improve our level of service for guests we can live in happiness and peace of mind. In terms of living conditions, has been far beyond the mainland to Hong Kong, it is well worth the envy of the people of Hong Kong. With the accelerating process of urbanization in recent years the mainland, in fact, Beijing, Shanghai, Shenzhen and Hong Kong and other major cities in the hardware city has no clear winner. With the rapid increase in mainland visitors to Hong Kong, Hong Kong's service standards indeed declined, hope a lot of tolerance. But if you want to try the Hong Kong star hotel facilities and services, to be honest, three-star hotel in Hong Kong are mostly better than the Mainland Common Inn. Only four-star hotels and above, can truly appreciate the Hong Kong-style tall. We thank you for your support, welcome again

6/10 Okay

Christopher E.

Liked: Cleanliness, staff & service
Short Stay
The hotel staff was friendly and they took care of me while I was there. But, the hotel elevator is abysmal and you must wait for a long time. There are several shops within a 10 minute walk, but this kind of place is only good for a short, cheap stay.

6/10 Okay

Joe, Florida

Liked: Staff & service
The triple rooms are fine.
I stayed in a triple room. For 1 person, it had plenty of space, a nice view and a desk. Also, it was quiet. Thus, it was worth the extra money. For 3 people, the room would likely be crowded. The staff is nice. The only problem was with the 1980s style TV in the room.
Response from hotel on 19 Jun 2016
As a hotel is for guests to prepare some of the economic model, and now as a hotel, we are also working to improve the facilities, we also hope that before coming over guests can come back, because we are trying to change with this hotel are rare, let alone hotel, therefore we did not raise prices, it is hoped to make the guests have an economic budget to enjoy high-quality facilities and services

6/10 Okay

david, Montreal

Disliked: Property conditions & facilities
very small, but ok
room is very small, would cost and extra 100HK$ per night to have a bigger one, also, cost us an extra 100HK$ for the stay, which include a 8 pieces laundry, unlimited internet connection, ... it's quite well situated, even if the building itself, could be a bit frightening at first. metro is just at the corner.

4/10 Poor

A Jay, Seattle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Good value for money...
Room was very good value in great neighborhood. Room was also reasonably clean. Getting TO the room was as other reviewers have mentioned. I would stay there again for the value. I felt safe and room met my needs.
Response from SL on 18 Jun 2016
We are on the 13th floor of the building, this building safe, cable TV and 24-hour security, our hotel has 30 years of operating and management experience, professional and friendly reception staff, also have a special reception will provide travel advice, and attractions tickets, but also their own CCTV systems to ensure the safety of guests, rooms are updated regularly maintained, has a different decor, comfortable accommodation, health, service, room type diversification, to meet the different needs of tourists, and affordable, these are the same type of other hostels do not have, we also want to be prompted to the guests, if you come to Hong Kong, please select here, will allow you to come from happy, satisfied

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst ever
Room given was so old & dusty. The toilet was so tiny you're going to have a hard time taking a shower. There was even a tiny tick walking in my cellphone as i was about to sleep.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
cleaning not satisfied
on our 3rd day stay in the hotel,someone cleaned our room,we are 4 and he/she get 1 of our towel but never replaced it,on our 4th day the trash can was not thrown the comfort room looks dirty
Response from hotel on 19 Jun 2016
We are on the 13th floor of the building, this building safe, cable TV and 24-hour security, our hotel has 30 years of operating and management experience, professional and friendly reception staff, also have a special reception will provide travel advice, and attractions tickets, but also their own CCTV systems to ensure the safety of guests, rooms are updated regularly maintained, has a different decor, comfortable accommodation, health, service, room type diversification, to meet the different needs of tourists, and affordable, these are the same type of other hostels do not have, we also want to be prompted to the guests, if you come to Hong Kong, please select here, will allow you to come from happy, satisfied

2/10 Terrible

aloha, bangkok thailand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
USA hostel big time worst place to stay
we stayed here for 3 nights and it was nightmare! why? the smell of the cigattes were over the place in the hallway and the worst part was inside our room. we always sprayed perfume so we can sleep. my husband even covered all the sides of the door so it wont come in, but still we can smell the cigarettes. the other thing was the receptionist, good they can speak english but not accomodating at all! they even gave us a room that they said upgraded but we were with other people and our toilet was outside, imagine a ll girls staring at your husband when going out of the room. how convenient! they claim to have internet but you can only use it on floor where the office was located. another convenient thing! then they charge you extra if you want to leave your luggage! very helpful!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommend.
Have to pay 100 HKD more when check-in, have to prepare everything yourself, lots of hairs in the bed!!! So terrible.
Response from hotel on 19 Jun 2016
We are on the 13th floor of the building, this building safe, cable TV and 24-hour security, our hotel has 30 years of operating and management experience, professional and friendly reception staff, also have a special reception will provide travel advice, and attractions tickets, but also their own CCTV systems to ensure the safety of guests, rooms are updated regularly maintained, has a different decor, comfortable accommodation, health, service, room type diversification, to meet the different needs of tourists, and affordable, these are the same type of other hostels do not have, we also want to be prompted to the guests, if you come to Hong Kong, please select here, will allow you to come from happy, satisfied

2/10 Terrible

Jaspreet Singh, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Poor Hotel
This is one of the worst hotel I ever stayed. Hotel staff is un cooperative. Room is very very small and there was no cattle or microwave available with the hotel.

4/10 Poor

dany, montreal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
too far from airport
Not convenient i ended sleeping at airport they dont wake you up no wifi and far wont recommend this hotel

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Response from SL on 18 Jun 2016
We are on the 13th floor of the building, this building safe, cable TV and 24-hour security, our hotel has 30 years of operating and management experience, professional and friendly reception staff, also have a special reception will provide travel advice, and attractions tickets, but also their own CCTV systems to ensure the safety of guests, rooms are updated regularly maintained, has a different decor, comfortable accommodation, health, service, room type diversification, to meet the different needs of tourists, and affordable, these are the same type of other hostels do not have, we also want to be prompted to the guests, if you come to Hong Kong, please select here, will allow you to come from happy, satisfied

6/10 Okay

Colourcraze, Shenzhen

Liked: Staff & service, room comfort
Fine overnight stay
The hotel took some time to get to, as there's only one elevator there. But when we arrived the staff was nice and they waived the key deposit for us since we were leaving at 4am for an early flight. The room was small, but two beds fit. The air conditioner was a bit noisy, but it helped drown out some of the other guests in the same hall. We didn't need to shower there thankfully, because the bathroom was just a tiny wet room. Enough to do the job but certainly not luxurious. Overall, we had a fine sleep and were able to wake up a bit more refreshed than we would've been without a hotel.
Response from SL on 18 Jun 2016
We are on the 13th floor of the building, this building safe, cable TV and 24-hour security, our hotel has 30 years of operating and management experience, professional and friendly reception staff, also have a special reception will provide travel advice, and attractions tickets, but also their own CCTV systems to ensure the safety of guests, rooms are updated regularly maintained, has a different decor, comfortable accommodation, health, service, room type diversification, to meet the different needs of tourists, and affordable, these are the same type of other hostels do not have, we also want to be prompted to the guests, if you come to Hong Kong, please select here, will allow you to come from happy, satisfied

2/10 Terrible

René, quebec

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usa hotel ? Nightmare. .
I booked for a superior room but was very inferior..no window, only 2m x 2 m Bathroom so small that could not close the door.. Aircond difficult to control; tv not working, no amenity.. In a very old bulding... The only good point is that relatively well situate..

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel closed to the beach , near by K11
Don't have toilet door inside the room , other thing is ok.the mineral water not so clear. ..

4/10 Poor

Sgamer1770, Tucson

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good enough
The floor was clean. The bed was well made. I think the linen was clean. The shower is in the same compartment as the toilet and sink. This makes showering and going to the bathroom difficult. You shower in the morning and then when it is more drive you can use the toilet in the afternoon. But either way a strategy can or needs to be made. It's in a good location and has a good price. Not super luxurious but does the job. Would recommend to the traveler trying to save money, who is not in the room a lot, who doesn't mind being a bit cramped. They do sell power converters (Not Transformers) for a good price in case you forget.
Response from SL on 18 Jun 2016
We are on the 13th floor of the building, this building safe, cable TV and 24-hour security, our hotel has 30 years of operating and management experience, professional and friendly reception staff, also have a special reception will provide travel advice, and attractions tickets, but also their own CCTV systems to ensure the safety of guests, rooms are updated regularly maintained, has a different decor, comfortable accommodation, health, service, room type diversification, to meet the different needs of tourists, and affordable, these are the same type of other hostels do not have, we also want to be prompted to the guests, if you come to Hong Kong, please select here, will allow you to come from happy, satisfied

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Easy access to downtown
Easy access to downtown, internet access, friendly staff
Response from hotel on 19 Jun 2016
We are on the 13th floor of the building, this building safe, cable TV and 24-hour security, our hotel has 30 years of operating and management experience, professional and friendly reception staff, also have a special reception will provide travel advice, and attractions tickets, but also their own CCTV systems to ensure the safety of guests, rooms are updated regularly maintained, has a different decor, comfortable accommodation, health, service, room type diversification, to meet the different needs of tourists, and affordable, these are the same type of other hostels do not have, we also want to be prompted to the guests, if you come to Hong Kong, please select here, will allow you to come from happy, satisfied

8/10 Good

Atif, Aligarh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotel is good but with some riders
Hotel is good. But they shifted me to another hotel in adjacent building, I am still apprehensive about their motive. They told me that the room is spacious and clean. I found it exactly the same. Timings are a big problem. the check-in time is 2 pm while the check out time is 11 am. So be prepared to leave early. Next every thing has to be paid for - be it bathroom sleepers or adapter. So be prepared well in advance. There are so many Indians over there and many small hotels. Food would not be a problem at this place. I think the rooms can be booked at cheaper prices once a person arrives. Howerver, to be on safer side book your room for a couple of days well in advance.
Response from hotel on 19 Jun 2016
We are on the 13th floor of the building, this building safe, cable TV and 24-hour security, our hotel has 30 years of operating and management experience, professional and friendly reception staff, also have a special reception will provide travel advice, and attractions tickets, but also their own CCTV systems to ensure the safety of guests, rooms are updated regularly maintained, has a different decor, comfortable accommodation, health, service, room type diversification, to meet the different needs of tourists, and affordable, these are the same type of other hostels do not have, we also want to be prompted to the guests, if you come to Hong Kong, please select here, will allow you to come from happy, satisfied

2/10 Terrible

sanjay, India

Disliked: Cleanliness, staff & service, property conditions & facilities
Location is good
I had booked two room.When I reached there they have asked me to take one big room to accommodate four person as they do not have two rooms. Room was very small. The towels you have to get it changed by yourself, going to thirteen floors.Toilets all the taps were leaking and mirror was there but it was blurred.The room were cleaned after every three days and were not cleaned properly.The tv has only one local chamnel.There was fridge, no hair drayer, No microwave oven, no liquid soap. I would not recommend this hotel at all

6/10 Okay

Verified traveller

Liked: Staff & service
Response from hotel on 19 Jun 2016
We are on the 13th floor of the building, this building safe, cable TV and 24-hour security, our hotel has 30 years of operating and management experience, professional and friendly reception staff, also have a special reception will provide travel advice, and attractions tickets, but also their own CCTV systems to ensure the safety of guests, rooms are updated regularly maintained, has a different decor, comfortable accommodation, health, service, room type diversification, to meet the different needs of tourists, and affordable, these are the same type of other hostels do not have, we also want to be prompted to the guests, if you come to Hong Kong, please select here, will allow you to come from happy, satisfied

8/10 Good

Cecil, California

Liked: Cleanliness, staff & service, property conditions & facilities
It's a hostel
Prior to staying at USA Hostel, I was put off by some of the reviews. Yes, the room was small but I had no major issues. It is after all, a hostel. The staff could have better explained some things. As I was in Hong Kong for 6 days, I had laundry done. As I paid the additionally surcharge, I didn't have to pay again for laundry. Also, when I dropped my laundry off, I didn't get a receipt, I was told, "that's it". However when I went to pick it up, I was asked for a ticket... It is an inexpensive place to stay and a good location. Put be mindful, if you look like a tourist, you'll be hounded by the shop keepers near the hotel asking if you want a suit.
Response from SL on 18 Jun 2016
We are on the 13th floor of the building, this building safe, cable TV and 24-hour security, our hotel has 30 years of operating and management experience, professional and friendly reception staff, also have a special reception will provide travel advice, and attractions tickets, but also their own CCTV systems to ensure the safety of guests, rooms are updated regularly maintained, has a different decor, comfortable accommodation, health, service, room type diversification, to meet the different needs of tourists, and affordable, these are the same type of other hostels do not have, we also want to be prompted to the guests, if you come to Hong Kong, please select here, will allow you to come from happy, satisfied

2/10 Terrible

kathy, hk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
tricky mandatory cost charged!

2/10 Terrible

go, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, very bad condition room. Surrounding are mess. Lift is old n difficult to take during late night. All thing have to pay. Wifi will deappear automatic. Also take note that you still have to pay hk100 for register even you paid fully to hotel.com.

6/10 Okay

alex, beijing

Liked: Cleanliness
Great money saver in a shoping city!
Good buy for sleeping purposes, the hotel is definietly economic and in a good location. In the belly of the shoping beast! i was there only on business but with the convenience of its location, was able to take advantage of the shoping as well as exploring. the room itself was clean. And there is a resort fee of HKD 100. Never the less is cheap!
Response from SL on 18 Jun 2016
We are on the 13th floor of the building, this building safe, cable TV and 24-hour security, our hotel has 30 years of operating and management experience, professional and friendly reception staff, also have a special reception will provide travel advice, and attractions tickets, but also their own CCTV systems to ensure the safety of guests, rooms are updated regularly maintained, has a different decor, comfortable accommodation, health, service, room type diversification, to meet the different needs of tourists, and affordable, these are the same type of other hostels do not have, we also want to be prompted to the guests, if you come to Hong Kong, please select here, will allow you to come from happy, satisfied

2/10 Terrible

Sw, NYC

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hostel stunk!
So the room is a walk in closet size. If u sit on the toilet ur feet are literately in the shower and u can reach over and touch the bed. If u out ur luggage down between the bed and the wall- there goes all ur walking space...small is one thing but smelly is another. The hostel stunk like a mixture of urine and stale cats smell..was glad to leave. Would not recommend it

2/10 Terrible

obrahom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Van, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for
You get what you pay for, good location, room for improvements. Avoid getting shared bathroom, not very pleasant.

4/10 Poor

mik

Disliked: Staff & service, room comfort
Response from SL on 18 Jun 2016
We are on the 13th floor of the building, this building safe, cable TV and 24-hour security, our hotel has 30 years of operating and management experience, professional and friendly reception staff, also have a special reception will provide travel advice, and attractions tickets, but also their own CCTV systems to ensure the safety of guests, rooms are updated regularly maintained, has a different decor, comfortable accommodation, health, service, room type diversification, to meet the different needs of tourists, and affordable, these are the same type of other hostels do not have, we also want to be prompted to the guests, if you come to Hong Kong, please select here, will allow you to come from happy, satisfied

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HKD100 resort fee demanded
Despite confirmed booking from Expedia HKD100 resort fee demanded before entry to room permitted. This is additional charge demanded on arrival or you cannot enter your room.

4/10 Poor

capy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
review
this hostel charges additional hkd100 to there guests who booked thru expedia and hotels.com, upon check in. as to location it was good because its near the avenue of starts and other shopping centers but as to facilities, cleanliness, comfort and safety of guests its not ok.
Response from hotel on 19 Jun 2016
We are on the 13th floor of the building, this building safe, cable TV and 24-hour security, our hotel has 30 years of operating and management experience, professional and friendly reception staff, also have a special reception will provide travel advice, and attractions tickets, but also their own CCTV systems to ensure the safety of guests, rooms are updated regularly maintained, has a different decor, comfortable accommodation, health, service, room type diversification, to meet the different needs of tourists, and affordable, these are the same type of other hostels do not have, we also want to be prompted to the guests, if you come to Hong Kong, please select here, will allow you to come from happy, satisfied

6/10 Okay

Gilbert, Shanghai

Liked: Cleanliness
Disliked: Staff & service, room comfort
Watch out for the surcharge.
There is a 100 HKD surcharge that Hotels.com didn't mention.....
Response from SL on 18 Jun 2016
We are on the 13th floor of the building, this building safe, cable TV and 24-hour security, our hotel has 30 years of operating and management experience, professional and friendly reception staff, also have a special reception will provide travel advice, and attractions tickets, but also their own CCTV systems to ensure the safety of guests, rooms are updated regularly maintained, has a different decor, comfortable accommodation, health, service, room type diversification, to meet the different needs of tourists, and affordable, these are the same type of other hostels do not have, we also want to be prompted to the guests, if you come to Hong Kong, please select here, will allow you to come from happy, satisfied