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Reviews of Silka Far East Hotel

3 out of 5
Silka Far East Hotel
135-143 Castle Peak Road, Tsuen Wan, Kowloon

Reviews

6.8
Rating 10 - Excellent. 115 out of 999 reviews" "
Rating 8 - Good. 371 out of 999 reviews" "
Rating 6 - Okay. 345 out of 999 reviews" "
Rating 4 - Poor. 116 out of 999 reviews" "
Rating 2 - Terrible. 52 out of 999 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

KWAI PENG WINNIE

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, transportation easy access to city and airport. Shopping & dinning is convenient. Would consider to stay again for next visit.
Stayed 8 nights in Dec 2023
Response from DT on 19 Dec 2023
Thank you for your feedback.

6/10 Okay

Ting Fu

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No usb charging. Limited power sockets. Room is very small and no sunlight. Very noisy when neighbours use the shower.
Stayed 10 nights in Aug 2023
Response from Ronice on 28 Aug 2023
Thank you for your feedback.

8/10 Good

Hak Kuen Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to MTR
Stayed 3 nights in Jul 2023
Response from Ronice on 25 Jul 2023
Thank you for your feedback.

6/10 Okay

John

Stayed 3 nights in Jul 2023
Response from Ronice on 11 Jul 2023
Thank you for your feedback.

10/10 Excellent

Chi Kwong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in May 2023
Response from Ronice on 12 Jun 2023
Thank you for your feedback.

8/10 Good

Tat-fai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: walking distance to mtr, bus, cafe and shops; nice and helpful cleaning staff Cons: need improvement in sound proof; can hear the showering and washing noise from next room quite loudly
Stayed 5 nights in Mar 2023
Response from Ronice on 2 Apr 2023
Thank you for your feedback.

8/10 Good

Siu Ping

Liked: Cleanliness
The ramp on the ground floor of this hotel should not be 24 hours closed. Customers with heavy luggages are difficult to access this hotel.
Response from Ronice on 14 Dec 2022
Thank you for your feedback.

8/10 Good

shunhang

Liked: Cleanliness, staff & service
helpful staff. clean. small room. tight space. to reach clothe rack one needs to stand up on bed. kind of inconvenient.
Stayed 2 nights in Dec 2022
Response from Ronice on 14 Dec 2022
Thank you for your feedback.

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value fast friendly service
Good value, fast friendly service.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Reasonable price for expecting service, good for business trip
Stayed 1 night in Jan 2020

6/10 Okay

Pepe

Disliked: Cleanliness, amenities
Location is decent. The room was old, not well lit and smelled musky
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

4/10 Poor

Tsz Chung

Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Leon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value & Clean
Always a very fast check-in and check out experience at this hotel. Friendly staff throughout. Clean and new furnishings inside. I do suggest that they test and change the position of the TV, as they are mounted on the wall so high the screen appears very black if you try to watch from the bed. This is my favourite hotel in Tsuen Wan.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot ask for more for the price and location, good stay
Stayed 1 night in Sep 2019
Response from Sales & Marketing Department on 9 Dec 2019
Thank you for your feedback and we are happy to know you enjoyed your stay! Hope to be of service to you soon again.

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019
Response from Sales & Marketing Department on 20 Nov 2019
Thank you for your comments. We hope to see you again soon.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
The place is very easy to access. The price is also reasonable.
Stayed 3 nights in Oct 2019
Response from Sales & Marketing Department on 25 Oct 2019
Thank you for your feedback and we are happy to know you enjoyed your stay! We hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Sales & Marketing Department on 25 Oct 2019
Thank you for your feedback. We hope to see you again soon.

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
k Silka
Clean, well-placed near MTR station and town center. Single room seemed unusually small, even for Hong Kong standard.
Stayed 2 nights in Oct 2019
Response from Sales & Marketing Department on 25 Oct 2019
Thank you for your feedback and we are happy to know you enjoyed your stay! We hope to see you again soon.

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019
Response from Sales & Marketing Department on 16 Oct 2019
Thank you for your feedback. Hope to be of service to you soon again.

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast friendly service & very clean
Super fast check in and check out. Very friendly and professional staff. Good selection of restaurants nearby and a great shoe shop two streets away. PErfect for anytime I work nearby in Tsuen Wan.
Stayed 1 night in Oct 2019
Response from Sales & Marketing Department on 18 Oct 2019
Thank you for your feedback. It’s good to know you like the politeness of our staff. Hope to have you with us again soon!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Small room, but it is pretty good if you in budget, for everything you needed
Stayed 2 nights in Sep 2019
Response from Silka Far East, Hong Kong on 2 Oct 2019
Thank you for your feedback. We hope to have a chance to host you again soon.

8/10 Good

Verified traveller

Stayed 5 nights in Sep 2019
Response from Sales & Marketing Department on 16 Oct 2019
Thank you for your feedback. Hope to be of service to you soon again.

6/10 Okay

Aruna

Travelled with group
Disliked: Room comfort
The room was to small
Stayed 2 nights in Aug 2019
Response from Silka Far East, Hong Kong on 27 Sept 2019
Thank you for your review. We look forward to welcoming you back on your next visit to Hong Kong.

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

kuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good eats
Overall good. Bathroom a bit small but functional.
Stayed 2 nights in Jul 2019
Response from Silka Far East Hotel on 24 Jul 2019
Thank you for your review. We are delighted to learn that you are satisfied with our hotel. It is our honor to provide a remarkable experience to every guest. We look forward to welcoming you back on your next visit to Hong Kong.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

8/10 Good

Viola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ew. Nope.
The bed is very hard. The room has an uncomfortable smell which gave me an headache once I have been there. In terms of hygiene, it has some anonymous stain left on the blankets and the towels are smelly too. Booked two nights for the stay but gotta check out after the first night due to the massive discomfort.
Stayed 2 nights in Jun 2019

10/10 Excellent

Chris, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Back in Hong Kong and will always choose this hotel. Near to different places for food and accessible to transport. A place worth recommending. Hotel room is clean and large for a single person to stay comfortably.
Stayed 3 nights in May 2019

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to public transport
Free and Easy
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 5-10 Mins. by walk to MTR. Tsuen wan station exit B. and not far from the A31 bus stop to the Airport. The staffs are very friendly and helpful. The hotel provided a mobile phone to use during our stay and they have a free shuttle bus service to many places. Many convenient stores and restaurants around there.
Stayed 4 nights in May 2019

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location is pretty nice tho Staff are nice Willing to help. I will introduce ppl to stay if they needed. The prize are decent. Thank you so much.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Stayed 13 nights in Apr 2019

6/10 Okay

Yeuk pan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Room is so small and the service of shuttle bus is very limited. Noisy in the corridor in the early morning.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
There's a weird smell in the room. Very wet, wifi is not working, quite different from the picture.
Stayed 2 nights in Mar 2019
Response from sales team on 13 Apr 2019
Thank you for your feedback. We hope to have a chance to host you again soon.

6/10 Okay

Yeung

Stayed 1 night in Mar 2019