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Response from Cyndy-Guest Experience Representative on 18 Apr 2024
Thank you, Christopher, for reviewing your stay at the Bitterroot River Inn & Conference Center. Our scenic location in the Bitterroot Valley has pleased many of our visitors, and we are glad you enjoyed it, too! We hope you will return and have another great experience with us.
I stay here often when visiting family. Very nice and good breakfast options. Evening cookies are always a plus!!
Katherine
Stayed 3 nights in Apr 2024
Response from Cyndy-Guest Experience Representative on 16 Apr 2024
Thank you for your kind review, Katherine. We are delighted you made the Bitterroot River Inn your choice in Hamilton when visiting family. We also enjoy seeing you and hope you will return soon.
10/10 Excellent
Joe D.
Travelled with partner
15 Apr 2024
Liked: Amenities
Only problem we experienced was a stopped up
Sink! Best place to stay in Hamilton, Montana! Excellent breakfast and great, maintained walking trail behind the property!
Joe D.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 16 Apr 2024
Thank you, Joe D., for the awesome review. We are glad you enjoyed your recent stay at the Bitterroot River Inn & Conference Center. Providing a beautiful setting at the doorstep of the Trailways and scenic Bitterroot Valley is our pleasure. We were delighted to see your review and appreciate your kind comments. We hope to see you again soon.
10/10 Excellent
Mike
14 Apr 2024
Liked: Cleanliness, staff & service
Mike
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 15 Apr 2024
We are grateful for your excellent rating, Mike! Thank you for choosing the Bitterroot River Inn & Conference Center to host your visit to Hamilton, Montana.
It was disappointing that the sauna was out of order some of our stay. Don and staff were very welcoming and polite.
Susan
Stayed 3 nights in Apr 2024
Response from Cyndy-Guest Experience Representative on 10 Apr 2024
Thank you for your review, Susan; we are also disappointed with the repairs needed on the sauna. Thank you for your patience while the work was being done, and we hope you had an opportunity to enjoy this wonderful amenity. We are eager to share our hospitality with you again when you are in Hamilton.
Response from Cyndy-Guest Experience Representative on 10 Apr 2024
Thank you, Ralph, for your positive rating! We are proud to provide a pleasant space for guests to enjoy at the Bitterroot River Inn & Conference Center. We hope you will be our guest again soon.
We always try to stay here when in the Bitterroot valley. Easy access. Easy parking with large area next door. The toilet in our room had flushing issues.
Daniel
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 6 Apr 2024
It was good hosting another lovely stay for you at our hotel in Hamilton, Daniel. We are glad to address the commode issue, and thank you for letting us know about the need for repairs. We hope you will return to visit again soon.
We came in on unexpected circumstances.
I booked the trip Monday for that Tuesday thru Saturday.
Other family members book there as well with same time frame and allowed their dogs to stay as well.
The continetal breakfast was the best I have ever had. Other places only serve fruit and waffle machine...this place had quite the choice if warm choices!
All the employees were very nice and accommodating!
I cant thank them enough for a very pleasurable stay in a not so great situation.
Highly recommend this place!
Jin Ouk
Stayed 4 nights in Mar 2024
Response from Cyndy-Guest Experience Representative on 5 Apr 2024
Jin Ouk, We are sorry for the circumstances that brought you to The Bitterroot River Inn. We are glad you and your relatives enjoyed our hospitality and welcoming atmosphere. We hope to see you in better times. Thank you for taking a moment to write a lovely review when you have other more pressing things on your mind. We truly appreciate it.
Great service. A little noisy in the morning due to 3rd floor carpet installation. Beds need to be updated. (Hard enough to make your back sore.) Still the best place to stay in Hamilton.
Angela
Stayed 3 nights in Mar 2024
Response from Cyndy-Guest Experience Representative on 4 Apr 2024
Thank you for your feedback, Angela. We have scheduled the carpet replacement to begin as late as feasible to have as little impact on our guests as possible. At check-in, we forewarned our visitors of the work being done and appreciated their understanding and patience. We are glad you enjoyed visiting us in Hamilton and hope to see you again.
Wonderful, friendly staff greeting us, super clean room, comfortable bed, breakfast option~ will stay here again! THANK YOU VERY MUCH!
Virginia
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 2 Apr 2024
We enjoyed hosting your magnificent stay at the Bitterroot River Inn & Conference Center, Virginia! We are delighted you will return to visit us again! Thank YOU for being our guest and for an amazing review.
This is our “go to” place to stay. Staff are extremely friendly and helpful. Rooms are clean. Close to restaurants and an overall great experience
Kay
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 2 Apr 2024
Thank you, Kay, for sharing your positive review with us. We are glad your stay at the Bitterroot River Inn & Conference Center was comfortable, and our team is always delighted to welcome you.
Response from Cyndy-Guest Experience Representative on 29 Mar 2024
We are delighted you enjoyed the comfortable accommodations and peaceful atmosphere of the Bitterroot River Inn & Conference Center, Jennifer; we look forward to sharing our hospitality with you again when you return to the Valley!
Response from Cyndy-Guest Experience Representative on 27 Mar 2024
Thank you for your rating feedback, Valena. It was a p[pleasure to welcome you to our hotel in the Bitterroot Valley, and we would love to host another, better stay for you.
10/10 Excellent
Debbie
21 Mar 2024
Liked: Amenities
They have an excellent breakfast. Lots of choices, open dining area. Very clean and inviting atmosphere. Rooms are quiet and comfortable; for the money it far surpasses anything in Missoula.
Debbie
Stayed 2 nights in Mar 2024
Response from Cyndy-Guest Experience Representative on 21 Mar 2024
Thank you, Debbie, for sharing a highly complimentary review of the Bitterroot River Inn & Conference Center. It is a pleasure to welcome guests looking for a peaceful, restful place to stay. We hope you will return to Hamilton again and enjoy another lovely experience.
They allow dogs and it was no extra charge. The pool and hot tub was open 24h what made it amazing for us because we got delayed and checked in at 11pm. Breakfast was plenty and delicious.
All in all a place we would totaly come back.
Nicole
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 18 Mar 2024
Thank you for the excellent rating, Nicole. We are happy to welcome pets to our hotel at no charge. We are delighted you enjoyed the 24-hour pool access and will return to the Bitterroot River Inn & Conference Center for another visit soon.
The trails were wonderful to go on walks with our dog. To go out onto the patio with my cup of morning coffee and listen to the ducks, geese and birds is so peaceful .
The beds are too hard, the pillow top you had previously were much more comfortable.
Pam
Stayed 2 nights in Mar 2024
Response from Cyndy-Guest Experience Representative on 18 Mar 2024
Pam, We are delighted you enjoyed another peaceful stay at our hotel in The Bitterroot Valley. We replaced some of our mattresses recently and would be happy to find a room for you with a softer bed when you return to visit us again. Thank you for sharing your review with us.
The gentleman that checked me in was helpful and very kind. The whole atmosphere was comfy and cosy.
Sandy
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 14 Mar 2024
Sandy, Thank you for the great rating and pleasant review. We hope you will enjoy another lovely welcome and comfortable stay at the Bitterroot River Inn & Conference Center again.
Response from Cyndy-Guest Experience Representative on 3 Mar 2024
Tammy, We welcome reports of others violating our no-smoking policy so we can address it immediately. We are sorry their behavior disturbed your visit to the hotel, and we hope you will return to enjoy a worry-free experience in the future.
10/10 Excellent
George&Nancy
26 Feb 2024
George&Nancy
Stayed 2 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on 21 Mar 2024
George&Nancy, Thank you for the excellent rating! We are delighted you enjoyed a pleasant experience at the Bitterroot River Inn & Conference Center.
Response from Cyndy-Guest Experience Representative on 17 Feb 2024
Matthew, We are delighted you enjoyed the beautiful surroundings of the Bitterroot River Inn & Conference Center. Thank you for the excellent rating, and we hope you will return to be our guest again.
Response from Cyndy-Guest Experience Representative on 15 Feb 2024
We are delighted you had a great stay at the Bitterroot River Inn & Conference Center, Julie! Our team's only goal is to make each guest as comfortable as possible during their visit to our hotel. We hope to share our hospitality with you again.
Response from Cyndy-Guest Experience Representative on 15 Feb 2024
Thank you, Tara, for a wonderful rating. We are glad you were pleased with our service and comfortable accommodations. We look forward to hosting another great experience for you at the Bitterroot River Inn & Conference Center.
This is a great property. Staff is very, very nice and helpful.
Phillip
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 13 Feb 2024
We are thrilled, Phillip, that you enjoyed the hospitality of our team. Thank you for the wonderful review. We hope you will continue to enjoy visiting the Bitterroot River Inn & Conference Center in Hamilton, Montana.
8/10 Good
chris
5 Feb 2024
Property ok
Getting dated
Gym needs updating
chris
Stayed 3 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on 6 Feb 2024
Thank you for your feedback, Chris. We have recently made some changes to our property and hope you will return to enjoy another lovely stay with us in the Valley.
Everything was great Don & the manger were very kind & professional would definitely recommend to anyone staying in Hamilton
Connie
Stayed 3 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on 5 Feb 2024
Connie, We are delighted you will recommend the Bitterroot River Inn & Conference Center to friends and family. It was a pleasure to help make your stay as wonderful as possible. We will share your kind words with Don and the rest of the team.
This was a nice place with a short walk to the river. I would definitely stay here again
Russell A
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 2 Feb 2024
It was a pleasure to welcome you to the Bitterroot River Inn & Conference Center, Russell. We have been enjoying some mild winter weather lately and are glad you enjoyed your walk in the surroundings of our hotel. We are so happy you will be our guest again.
The staff was receptive and polite. The facility was very clean and quiet...loved the pool, hot tub and sauna!
Jason
Stayed 2 nights in Jan 2024
Response from Cyndy-Guest Experience Representative on 19 Jan 2024
Thank you for your review, Jason. Many of our guests enjoy the sauna's heat and the muscle-relaxing soak in the hot tub while their families frolic in the pool as winter rages outside. We hope you will return to enjoy another wonderful stay at the Bitterroot River Inn & Conference Center.
Response from Cyndy-Guest Experience Representative on 17 Jan 2024
Thank you for the positive rating, Lakota. We are glad you enjoyed our Bitterroot Valley hotel and hope you will allow us to host an even better experience for you in the future.
Response from Cyndy-Guest Experience Representative on 16 Jan 2024
Gordon, We are delighted you enjoyed your stay at the Bitterroot River Inn & Conference Center. Thank you for sharing a wonderful review and rating for the services we offer our guests. We hope you will return to visit again soon.
The only issue we had was the heater /fan unit in the room sounded like a boeing jet all night had no sleep either to hot or to cold and the fan unit need to be upgraded to a newer quitter split system
Liked the pool and spa area open 24 hours that is great
room noise way to loud and annoying
faclity workers get and A room gets a D
Heat lamp in bathroom did nothing (wrong bulb)
Kevin
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 15 Jan 2024
Kevin, Thank you for taking the time to review your recent stay at our hotel. We apologize for the heating unit in the room making noise. We will make sure it is serviced before another guest visits the space. We hope you will return to enjoy an even better experience at our hotel in Hamilton soon.
Response from Cyndy-Guest Experience Representative on 13 Jan 2024
Kate, We are thrilled to see the superior rating you shared with other Bitterroot River Inn & Conference Center visitors. We are hoping you will return to enjoy our hospitality again soon.
Response from Cyndy-Guest Experience Representative on 12 Jan 2024
Tracy, We are glad you enjoyed your recent visit to our hotel in Hamilton, Montana. We invite you to return so our staff can improve your next visit with our excellent service and accommodations.
4/10 Poor
Jada
8 Jan 2024
Jada
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 29 Jan 2024
Jada, We hope you will reach out to our staff with more details about your recent stay. Our goal is to provide the best experience possible at our hotel, and we hope to have another opportunity to do that for you.
Only place in Hamilton with a hot tub and and great breakfast
j
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 11 Jan 2024
J, We are delighted you enjoyed our hotel's complimentary breakfast and hot tub; we also hope you like the sauna and pool features. Please join us again when you are in town for another fantastic experience at the Bitterroot River Inn.
Response from Cyndy-Guest Experience Representative on 11 Jan 2024
Jeanne, Thank you for the 10-star rating! Hosting your stay at the Bitterroot River Inn & Conference Center in Hamilton, Montana, was a pleasure.
10/10 Excellent
Wyatt
5 Jan 2024
Wyatt
Stayed 4 nights in Dec 2023
Response from Cyndy-Guest Experience Representative on 26 Jan 2024
Wyatt, Thank you for your wonderful rating of the service and comfort at the Bitterroot River Inn & Conference Center of Hamilton, MT. We hope you will enjoy another great experience with us soon.
8/10 Good
Ashley
4 Jan 2024
Ashley
Stayed 2 nights in Jan 2024
Response from Cyndy-Guest Experience Representative on 11 Jan 2024
We appreciate your kind rating, Ashley. Thank you for sharing it with us, and we hope you will return to enjoy another visit to our hotel in the Bitterroot Valley again.
Response from Cyndy-Guest Experience Representative on 31 Dec 2023
Tad, We are thrilled you enjoyed an awesome stay at the Bitterroot River Inn & Conference Center in Hamilton, Montana! We look forward to sharing our hospitality with you again.
Response from Cyndy-Guest Experience Representative on 31 Jan 2024
Thank you, Colleen, for sharing the excellent Bitterroot River Inn & Conference Center rating. Our staff is proud to provide an awesome experience for guests. We hope to see you again soon.
8/10 Good
Dallas
29 Dec 2023
Dallas
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 30 Dec 2023
Thank you, Dallas, for sharing a great rating for our hotel in the beautiful Bitterroot Valley. We hope you will return to enjoy another visit soon.
Lovely and unique location, nowhere else quite like it.
Very attentive staff, nice gym and pool/sauna/hot tub and wonderful that the hours of the latter were 24/7, which is very rare these days!
Daniel
Stayed 2 nights in Dec 2023
Response from Cyndy-Guest Experience Representative on 28 Dec 2023
Daniel, We are glad you enjoyed the lovely amenities of the Bitterroot River Inn & Conference Center. It was a joy for our team to make you feel welcome and provide a comfortable experience. Many of our guests love the beautiful surroundings of our hotel in The Valley. We hope you will return to visit us in Hamilton, Montana, again.
Response from Cyndy-Guest Experience Representative on 27 Dec 2023
Thank you, Nancy, for sharing a lovely 10-star rating for the Bitterroot River Inn with other travelers to Western Montana. We are eager to share our hospitality with you again when you return to Hamilton.
Response from Cyndy-Guest Experience Representative on 27 Dec 2023
Bryan, We are glad you had an outstanding stay at the Bitterroot River Inn of Hamilton, Montana. We are so happy the comfort of our hotel pleased you, and we look forward to seeing you again.
10/10 Excellent
Jan
Travelled with family
26 Dec 2023
Liked: Cleanliness, staff & service, room comfort
Awesome and loved the Christmas decor throughout the hotel!
Jan
Stayed 3 nights in Dec 2023
Response from Cyndy-Guest Experience Representative on 27 Dec 2023
During the hectic holiday season, we are delighted to share a festive atmosphere with our guests, Jan. Thank you for your 10-star rating of the Bitterroot River Inn, and we hope you will return to stay with us again when you are in Hamilton.
We so enjoyed our quiet Christmas Eve in the Bitterroot Inn! We experienced the pool, sauna and jacuzzi, and really had ourselves a mini vacation before being with the family on Christmas. We will be coming back for NO REASON AT ALL when we want a little vacation. Thank you!
Laurie
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 27 Dec 2023
Laurie, We are delighted you will return to the Bitterroot River Inn & Conference Center for another great stay for no other reason than you love our hotel and the amazing service we provide to our guests. Thank you for the lovely review.
Response from Cyndy-Guest Experience Representative on 26 Dec 2023
Thank you for spending your holidays with us at the Bitterroot River Inn & Conference Center, Sarah. We hope we made you visit to our beautiful Valley one to remember. Thank you for the excellent rating. We look forward to hosting you again soon.
Response from Cyndy-Guest Experience Representative on 23 Dec 2023
Teresa, We are delighted you felt at home at the Bitterroot River Inn. We hope you will return to enjoy another warm welcome at our hotel again when you are in Hamilton.
10/10 Excellent
Rodrick
19 Dec 2023
Rodrick
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 11 Jan 2024
We are grateful for your excellent rating. Rodrick! It was a joy for our staff to provide an outstanding stay for you at the Bitterroot River Inn & Conference Center Hamilton. We hope to share our hospitality with you again soon.
10/10 Excellent
Joseph
18 Dec 2023
Joseph
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 20 Dec 2023
Joseph, We are grateful for your excellent rating! Thank you for choosing the Bitterroot River Inn & Conference Center for your visit to Hamilton, Montana. We hope you will return to our peaceful location again.