Exterior

Reviews of Best Western Plus Dartmouth Hotel & Suites

3 out of 5
Best Western Plus Dartmouth Hotel & Suites
15 Spectacle Lake Dr, Dartmouth, NS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1008 reviews" "
Rating 8 - Good. 315 out of 1008 reviews" "
Rating 6 - Okay. 65 out of 1008 reviews" "
Rating 4 - Poor. 25 out of 1008 reviews" "
Rating 2 - Terrible. 11 out of 1008 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found the comforter on the bed too hot. Asked for a thinner blanket which they accommodated. Two days later blanket was removed and comforter put back. Had to request it back. Annoying after a late day!
Stayed 7 nights in Mar 2024

10/10 Excellent

Jacquelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is great with kids! We stayed while attending a hockey tournament and they were amazing with the teams!! Kids loved everything about this place which makes for happy parents!
Stayed 2 nights in Mar 2024

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Sheena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place very good staff!
Stayed 3 nights in Mar 2024

6/10 Okay

Melanie

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
We had a 3 night stay for spring breaks with 2 young kids. The location is perfect for sports, shopping, and kid activities nearby. The hotel was full of kids, which is what I expected during this week. The kids loved the pool and the water slide:) our only complaint was that we had a mouse in our room when we walked in!!! We of course went to the desk and told them about the little critter (the kids were pretty worked up) and all we got was a “sorry about that, would you like another room?” And the critters were seen again and again in the hallways and in other rooms by ourselves and other guests. When I checked out, I mentioned the mouse problem again and they gave us a 1 night free stay for a future visit. Needless to say we won’t be staying again :)
Stayed 3 nights in Mar 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that there was a pool for the family to enjoy. Great service and amazing area near shopping Thank you for the amazing service
Stayed 1 night in Mar 2024

10/10 Excellent

Julie Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were pleasant. Check in was fast. The room was clean.
Stayed 1 night in Mar 2024

6/10 Okay

Joelle

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Best part: Not far from Dartmouth crossing Hotel (rooms especially) are in great need of renos
Stayed 1 night in Mar 2024

10/10 Excellent

Emma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for kids, always our first choice
Stayed 3 nights in Feb 2024

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot
Stayed 1 night in Feb 2024

10/10 Excellent

desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Keisha

Stayed 5 nights in Feb 2024

10/10 Excellent

Meryl

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and efficient. Staff are very helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Reanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Wish i wouldnt have booked during a buzy hockey weekend. Too many screaming kids. Otherwise great !
Stayed 1 night in Feb 2024

10/10 Excellent

Sheri

Travelled with family and small children
Disliked: Property conditions & facilities
Reno’s being done during stay! Staff was attentive to our needs wasn’t sure if there was room service no pamphlets in room
Stayed 1 night in Feb 2024

10/10 Excellent

Sherae

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent from check in to check out. Fast friendly service in all areas! The pool, splash area , water slide were incredible! With fresh towels always stocked and quickly replenished so no need to bring your own down from the room! 10/10 best pool area I've ever seen at a hotel! Rooms were beautiful & spotless. Also, the buffet breakfast was PERFECT. Staff are amazing at their jobs, professional and very organized. We will definitely return on our next trip!
Stayed 1 night in Feb 2024

10/10 Excellent

Duane

Stayed 1 night in Feb 2024

10/10 Excellent

Jessie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Property is currently under renovations and due to a snowstorm there is very little parking.
Stayed 1 night in Feb 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

stephen, Rothesay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and waterslide! Good restaurant right on site!
Stayed 1 night in Jan 2024

10/10 Excellent

Catharine, Dartmouth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, the staff were absolutely lovely.
Stayed 2 nights in Jan 2024

6/10 Okay

Sukhdip

Travelled with family and small children
Disliked: Property conditions & facilities
Under renovations currently. We were hoping to get a renovated room but weren't so lucky.
Stayed 1 night in Jan 2024

10/10 Excellent

Katherine

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, pool & great staff!
Stayed 1 night in Jan 2024

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice clean hotel. I really enjoyed the breakfast in the morning.
Stayed 2 nights in Dec 2023

8/10 Good

Glenn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my office. In house dining if you like and lots of dining options elsewhere.
Stayed 1 night in Jan 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Ryan

Travelled with family, Travelled with family and small children
Liked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Stayed 1 night in Dec 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was great. Water slide was great for the kids and the water wasn’t too cold. Awesome time 😊
Stayed 1 night in Dec 2023

10/10 Excellent

Norman

Stayed 1 night in Dec 2023

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Dec 2023

6/10 Okay

Ava

Liked: Cleanliness, staff & service
Restaurant was not open. There was no room service. Air conditioner was difficult to regulate. Not much effort to accommodate guests over and above providing a room.
Stayed 3 nights in Dec 2023

10/10 Excellent

Marisa

Stayed 1 night in Dec 2023

8/10 Good

Anna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Donald

Stayed 1 night in Dec 2023

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

SKYLAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and friendly staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Rocky

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Government Meeting
The stay was great. The business meeting I attended was in one of their large rooms was good. One complaint was part of the carpet was apart and was creating a trip hazard around the chairs in the big meeting room. The lunch they provided was good at the meeting. Staff was very nice.
Stayed 2 nights in Dec 2023

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Dec 2023

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet, friendly staff, great continental breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short one night stay with no issues.
Stayed 1 night in Nov 2023

6/10 Okay

Cory

Stayed 1 night in Nov 2023

8/10 Good

carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, kids enjoyed the pool.
Stayed 1 night in Nov 2023

8/10 Good

Kienan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was nice. They were pressure washing the outside of the building and painting. It wasn't as quiet as it normally is but all in all it was a relaxing stay. Some channels on the TV had no sound. We didn't inquire about them at this time.
Stayed 3 nights in Nov 2023

4/10 Poor

Connie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Called front desk about the People in the room above us who were really loud and thumling on floor....We didnt get much sleep...
Stayed 2 nights in Nov 2023