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Reviews of The Earl's Court, Nainital

3 out of 5
The Earl's Court, Nainital
Opp.Balika Vidhya mandir.Near balrampur, house Mallital, Nainital, Uttarakhand

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 13 reviews" "
Rating 8 - Good. 4 out of 13 reviews" "
Rating 6 - Okay. 5 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Ritika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really nice and the staff are very friendly
Stayed 4 nights in Sep 2023
Response from General Manager on 11 Feb 2024
Dear Guest, Thank You for your lovely feedback regarding your visit at The Earls Court Nainital. I am delighted to hear that you had a memorable stay with us. We always appreciate inputs from our Guests so we as management can do a better job in accommodating our Guests. We are pleased that you enjoyed your stay.

6/10 Okay

Sneha, New Delhi

Disliked: Staff & service
Mediocre.
Rooms are big but not maintained. Bathing area is really small. Service is very slow. Food is good but spread needs to be improved. Dont keep repititive items in breakfast for 3 days in a row, it feels you are keeping stale food. Open dining area is good with run down tables. Considering that new side of property is only 3 years old, the maintainance is bad and it will run down fast. Intercom facility was dead for 2 days in a row. Which means go out and shout... i need water. In short, charging 8K to 12K is just too high for this hotel. Plus there is no balcony in any room, no view. Rooms at 2nd floor does not have concrete roofs which means monkeys, birds, rains will noise. The hotel rate should be atleast 40% less else there are better hotels at such high rate. And you will keep on waiting for shuttle service forever.
Stayed 3 nights in Jun 2017

8/10 Good

Jobanpreet, Chandigarh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very nice rooms and food as well & great service

10/10 Excellent

hilary, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel review
Very comfortable indeed,Good location Happy,helpful staff and meals were very good too. I would certainly recommend this hotel.

6/10 Okay

Himanshu, Delhi

Disliked: Cleanliness, room comfort
Avoid if possible
We booked the hotel for our stay for one night, although the hotel has central heating and hot water 24/7. The rooms floors were cleaned with an old smelly mop... And the linen was not fresh ... This is the only thing which was important to us and somehow the hotel did not meet expectations. It is approx 1 km from the lake and you need to climb a steep hill to reach here...
Response from manager on 31 Jan 2015
sir your review matters a lot for us .we will make sure to meet your expectation in your future visit to our hotels. thanks

2/10 Terrible

Ankit, mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst stay n no facilities !!!
Hello ! went with 4 star rating for the hotel but was not at all impressed with the service or either the room ! On top of that there was no hot water available ! food was the worst of all & they dont have a menu card as well for ordering a ALA carte stuff ! They dont have any facilities either for a 4 star hotel !!! I would not suggest to anyone this hotel ! Even they didnt have a basic envelope to give for the final bill for the final thing to say ! Please cancel the booking would be better option rather than suffering even after paying !
sir, We will look to upgrade our hotel facility and serve you in better way. Thanks

6/10 Okay

Sachin, Delhi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good Rooms but very poor service
I stayed in this hotel last month. Rooms is good and very comfortable. the major problem is with the service. You need to call multiple times to reception to avail any facility.
Response from manager on 31 Jan 2015
sir your review is valuable for us we will work with the inconvenience you faced and give us the opportunity to serve you in future. Thanks

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Earl's Court review
Hotel is really nice and potential is there to make it one of the very good hotels in Nainital. I think they lack support in terms of infrastructure which was clearly evident from our stay 12th - 14th April'14. Rooms are really nice and look of hotel is very good. Bathroom was disappointing with leaking bath area, warm water only being there in morning, mosquitoes, no hair dryer which is basic, building up their food menu. Hotel staff is courteous and tries best to help but they need help from their HO. Otherwise good location, old wing being build up has nice views. It can be very good if above things are covered.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Best hotels in Nainital
It was simply the Best. better than what I had expected
your review upgrade the morale of our hotel staff.give us chance to serve you in future. Thanks

10/10 Excellent

Rajeev, Allahabad.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb environment , delicious food and breakfast
It was nice to stay their.. It was so peacefull and comfortable as we expected. In short ..... As Nainital as The earls court... Without this type of stay we can't complete our leisure... Thanks to providing such comfort to us through unique property of The earls court....
Response from manager on 31 Jan 2015
Thank you for your valuable review ,it was nice to serve the customer like you,hope you will come our hotel in future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from manager on 7 Feb 2015
your comment is always motivate us to do better.it was good to srve the customer like you....... Thanks.

8/10 Good

DEEPAK, PATHANKOT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
it was very good experience. the behaviour of staff was very good.food quality was also very good. overall it was nice stay at hotel earls court
Response from manager on 31 Jan 2015
sir your review matters a lot for our hotel.It was motivating for our staff. thank you

6/10 Okay

Rats

Disliked: Cleanliness
Raj era building 20 mts steep-walk away fm Lake
You can feel the Raj in the room & lobby, packed with Nainital historical pictures & lithography.
Response from manager on 31 Jan 2015
Your comment is very enhancing for us ,Give us opportunity to serve you in future. thanks