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Reviews of Yiwu Commatel hotel

3.5 out of 5
Yiwu Commatel hotel
A block South tower of Continental Cntr, Xin Gang Dong Road, Guangzhou, Guangdong

Reviews

6.2
Rating 10 - Excellent. 8 out of 133 reviews" "
Rating 8 - Good. 45 out of 133 reviews" "
Rating 6 - Okay. 47 out of 133 reviews" "
Rating 4 - Poor. 20 out of 133 reviews" "
Rating 2 - Terrible. 13 out of 133 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs are not friendly and the room is dirty.
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location. Short walk to Canton fair.
I must have been given the smokers room. I do not smoke. Smokers stench in the room 1008 and a leaking toilet. Not very clean, in need of some repairs.
Stayed 4 nights in Oct 2018

6/10 Okay

Ying Ying

4/10 Poor

Jonathan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Past it's best
The hotel is well situated for canton fair but atrocious wifi renders it of little value to the business traveller. The room was grubby although bedding was freshly laundered. It's in a poor stabeard of repair; my window would not close, light fitting hanging off wall and a light that could not be turned off. Best avoided in my opinion.

6/10 Okay

VISHESH

Liked: Cleanliness

4/10 Poor

SILAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy acssesss to canton fair
Great acssess to canton fair but hotel wasn't good and it was so noisy specially at the night and even midnight as the next building was a trade and their clean hours was started at the night time. The management of the hotel was so poor as well as the service and also the room quality.

6/10 Okay

James

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing Stay
This hotel has a problem supplying hot water. Had to move rooms because the shower had no hot water. Same problem occurred in the second room. Breakfast was not good. Cold food and limited range. Nothing much around the neighbourhood. Was there for an exhibition close by and had to catch the train to find a decent restaurant. Check-in was slow. Disappointing stay.

4/10 Poor

Shane, Brisbane

Disliked: Cleanliness, property conditions & facilities, room comfort
YiWi Stay
The room was very ordinary and not worth the money paid. I booked a superior king room, glad I didn't go for a cheaper room The room was extremely dated, quite dirty, no tea or coffee ( there was a kettle though). The Wi-Fi was poor at best and the food the same each day and very plain. The only thing going for this stay was the closeness to the fair.

2/10 Terrible

Ben, Gold Coast, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy Rooms, Rude Staff!
I arrived at the hotel @ 8.00 pm at night to check in after a long flight. When I asked the receptionist that spoke very good English the Bar & Restaurant hours she said that they closed at 9.00 pm! Both were already closed and there was no way of even getting a Beer or anything. I then got to my room via the lift that was basically accessed through a back door of the Hotel. The "Suite" room I had booked was absolutely Filthy Dirty, there was paint bubbling and peeling off the ceiling throughout the room and the shower screen and floor looked like it hadn't been cleaned in quite some time. It was the sort of shower where you would definitely have to wear some sort of footwear to avoid getting Tinea. There was mould growing around the bathroom sink and the toilet hadn't been cleaned either!. I rang the reception and they sent a staff member up to inspect and she seemed to think that it was acceptable (to later find out that this person was actually the cleaner). I refused to stay in that room so they showed me two other rooms that were just as bad as the first! When I asked for a refund the staff member on the front desk was very rude towards me and she now couldn't understand any English. I would advise to find alternative accomodation and would not ever recommend this Hotel to anyone!

8/10 Good

NIRANJAN

Liked: Cleanliness, staff & service

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not worth the amount paid
Hotel near Fair walking distance. Building is actually an office, partial convert to hotel. No security guards at lobby. Lift to rooms are shared with offices. Room smell awful. Just for a short stay. Not worth the amount. Will not consider for 2nd trip back to this hotel.

10/10 Excellent

Aan, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free Room Upgrade
Receptionist understand English,and gave us free upgrade room. Allow us to check in even before the time so we can rest. Bedding is very comfortable and super king bed. Receptionist also help us to write chinesse word for places that we want to go so it easier for taxi driver

4/10 Poor

Sui Lung, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, but not decent
1. Room was old 2. Door can't be closed smoothly 3. Smelly 4. Poor breakfast 5. Poor ventilation

8/10 Good

Chi Ting, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Good hotel, but limited choice for buffet breakfast. It's very near to the Canton Fair and MTR station.

8/10 Good

Angela, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Canton Fair
They upgraded us to the suite, the suite is clean and nice view. The hotel is very close to Canton Fair, 3-5 minutes walk to Metro station.

6/10 Okay

William, Shanghai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mildew Issue in Two Rooms
We had to change rooms twice because of the poor air circulation which cause mildew residue on the vinyl wall decoration. The hotel was reasonable with our request to change rooms because the smell and air quality. However, we did get a more suitable room....but this doesn't take away that mildew was a problem for the previous two rooms.

6/10 Okay

Verified traveller

A decent little hotel.
The location is very close to Canton Fair and the Metro where you can find plenty Chinese fast food and to cross under the other 2 halls. The only issue would be the hot water for the shower. I turned on the water heater for 15 minutes and got only 2-3 minutes of hot shower before the water cold again. On the 2nd day I turned it on for 30 minutes, got a minute or two of extra hot water. So, don't expect to have a long hot shower to soothe your aches after walking at the Canton Fair. The bottom glass door hinge of the glass shower wasn't sealed properly so water was everywhere in the bathroom. Everything else was acceptable, the wall was probably a bit thin, the Wi-fi was OK, My room offers 2 pair of slippers, a water heater to make tea and coffee, and 2 complimentary bottle of water which refilled daily. There is a small K-mart below the main floor that you can access from outside the hotel. I bought a couple of breads everyday to munch on during my Jet Lag time. There are 2 restaurants, 1 on the main floor next to the lobby and the other one is only the 5th floor. My favorite one would be the one that is on the main floor for breakfast, tea, lunch, and dinner. Very well cooked with decent portion, and the 2 little girls speak English. The restaurant on the 5th floor is a tad more expensive but offers more selection, and the staffs don't speak English. Overall, the hotel is quite pleasing. I won't bring my kids to stay there due the hot shower issue.

6/10 Okay

Verified traveller

Disliked: Cleanliness

8/10 Good

Nicole Lee, HONG KONG

Liked: Staff & service, room comfort
GOOD FOR BUSINESS ONLY...
UPON CHECK-IN WE WERE GIVEN A STANDARD ROOM INSTEAD OF A SUITE ROOM. WE WERE ALREADY INSIDE THE STANDARD ROOM AND COULD NOT BELIEVE IT IS A SUITE ROOM. WE WENT BACK DOWN THE RECEPTIONS TO ASK AND THEY SAID IT IS INDEED A STANDARD ROOM ONLY AS IT IS WHAT WE BOOKED FOR AS FAR AS THEIR RECORDS ARE CONCERNED. ITS GOOD THAT WE TOOK OUT OUR PRINTED COPY OF THE RESERVATIONS AND POINTED THAT IT CLEARLY STATES " 1 SUITE ROOM". FINALLY THE RECEPTIONS AGREED TO MOVE US TO SUITE ROOM. WOW...BIG DIFFERENCE BETWEEN A SUITE ROOM AND STANDARD ROOM, MUCH MORE COMFORTABLE. WE WILL BOOK SAME SUITE ROOM WHEN WE COME BACK FOR CANTON FAIR. HOWEVER, DON'T EXPECT ANY HOTEL FACILITIES LIKE SWIMMING POOL, SPA, GIFT SHOP OR GYM...NOTHING LIKE THAT HERE.CONSIDER YOUR STAY FOR PURELY BUSINESS ONLY AND YOU WILL BE SATISFIED.

4/10 Poor

Sanjeev, India

Disliked: Staff & service, property conditions & facilities
Experience about Hotel or Expedia
While booking we have selected Twin bed option and paid for the same. But got King bed. Then we raised a complaint to Expedia, who replied with unavailablity of the same. But at hotel we got Twin bed easily with extra payments which we had already paid to Expedia. Breakfast was below expectations.

8/10 Good

Yeo, Sigapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but location is off, no shopping around

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Close to convention center
Everything is good except not enough lighting in the room. Breakfast is better than we I expected. Very close to convention center.

8/10 Good

luke, australia

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Nice if you don't mind cigarette smoke
Pleasant hotel, good service and clean room. The only problem was the cigarette smoke that occasionally drifted through the air con. Apart from that, good overall experience.

8/10 Good

carol, usa

Liked: Cleanliness, staff & service, room comfort
close to Pazhou convention center
Excellent Location for attending convention. Friendly Staff. Clean and comfortable. Can't find Restaurant near by. Someone smoke on the non-smoking floor, Take time to wait for elevator. Use heater for shower hot water.

8/10 Good

Lasse, Sweden

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice for business
Nice calm surroundings, close to the Canton Fair.The room was great, the bed was also better than expected for a Chinese Hotel. Wifi in all room with good speed. (no Facebook or Twitter) You must have the adress to the hotel in Chinese!! I used 2 hours to get there with normal taxi driver.

8/10 Good

martin, uruguay

Liked: Cleanliness
the hotel is well located to visit the Canton fair, but far away of any other thing in Guangzhou. There are details, that use to fail in many hotels in China such as low quality towels, or poor breakfast for western people. Anyway I would stay in this hotel again.

8/10 Good

Alex, New York, NY, USA

Liked: Cleanliness, property conditions & facilities, room comfort
A decent hotel to stay in
Close to subway and easy to get around. Within walking distance to the exhibition hall. Environment is clean and quiet. Just do not count on getting food service if you arrive late at night.

6/10 Okay

EW, Malaysia

Disliked: Property conditions & facilities
Poor Maintenance
Poor Breakfast choice. Management out of sync with Guests comfort and needs. Bath towels were torn and need NEW ones.

8/10 Good

Dang, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities
Very near the convention centers
The location is best if you are there to attend a convention/trade show in the Poly World Trade Center (PWTC). The hotel is just 5 minute walk t the PWTC. The hotel's service is also great. The staff are very friendly and courteous. They are not very good in speaking in English but they are trying their best to communicate effectively. The size of the room is OK. The room is a bit dark though but very comfortable an cozy. Generally, my stay was great and pleasant. The only thing that dissatisfied me is the over-pricing hotel transfer. I paid 500rmb only for pick up and transfer from airport to hotel which is only 1 way. It is better to take a taxi. Taxis only charge 150rmb.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Great location but ready for the stairs
The wait for the elevators is unbearable as the higher floors are offices. During the peak hours in the morning, lunch time and after work, there are long lineups to use the elevators. Other than that, it's convenient, right across from the convention center.

8/10 Good

Andres

Liked: Cleanliness, property conditions & facilities, room comfort
Good location
Good hotel for shopping

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room Key Card
My check out time was at 12:00pm; however, by 11:20am, my key card stopped working and I couldnt get back into my room. I called front desk and they said that it is normal. Excuse me! So you are basically telling me to get out at 11:20am? Other than that, everything was great with the exception of needing better maintenance.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
great for work, but not a spa!!
second time i stay here. its perfecto for work, but the condition of the hotel is terrible. walls and carpets are in very bad condition.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel for the Canton fair
This Hotel is with in walking distance to all the areas of the fair, the rooms are very nice and modern , the breakfast was great, and included in the price, and they evan had great coffee. I would definetly stay here again. The price was very resonable compared to other hotels in the area. Just make sure you have the correct address, because the Chinese taxi drivers have a hard time finding it. The staff were extremely helpful with any problems you may have.

6/10 Okay

Belinda, Australia

Disliked: Cleanliness
Canton Fair stay
Booked this hotel, thought it was good value for easy access to the Canton Fair which it was but the hotel pics are not what you get. Pool was green,breakfast was average, check out was slow, lifts took ages and bed was extremely hard but is a good location and not bad for the price, it could have been worst. Other nearby hotels are very expensive especially at that time of year. Free wifi was good. Next time I would book in different district and catch a taxi to Canton Fair as it's really cheap. If you staying at this hotel, there is a restaurant on level 5 and 7/11 in the basement of the building. McDonald's close by and MTR. Do recommend for first timers to Canton Fair, also make sure before you arrive you have the address in Chinese writing otherwise your driver will be searching for a while but I eventually made it. Good luck!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location for the Canton Fair however nothing else around apart from McDonalds. Good breakfast. Rooms small but comfortable. Hotel staff very nice.

4/10 Poor

Sam, Jakarta

Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor location
There is nothing surround this hotel. Totally nothing, not even a single convenient store. Since exhibition hall is next to train station, i would prefer to stay somewhere else near train station and easy access to food and convenient store.

6/10 Okay

Stuart, London

Liked: Cleanliness, room comfort
Yiwu Commatel hotel
Very convenient location to Pazhou exhibition centre, rooms are very modern and clean. Eating in the hotel is a problem as breakfast is only chinese style.

8/10 Good

Constantine, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great affordable hotel near Poly Trade Show Center
The hotel is clean and only a few minutes walk away from Poly trade show center. Staff was nice, rooms clean. No complains.

6/10 Okay

Kazkan, 東京

Business traveller
Disliked: Property conditions & facilities
展示会場での所用には近いので便利。コンビニも新しくオープンしている。 値段とのバランスは取れてると思います。この値段ならこうだよね、というクオリティです。でも広さも十分、ローカルホテルに比べれば問題ないレベルです。
Stayed 3 nights in Sep 2019

8/10 Good

EUNSOO

Liked: Staff & service
전시장으로 부터 도보로 이동가능한 점이 좋았습니다. 숙소 시설은 무난했으나 청결도가 그저 그랬습니다.
Stayed 5 nights in May 2019

8/10 Good

ADRIAN

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

HYEJI

Liked: Staff & service, room comfort
박람회장고ㅏ 가깝고 좋았습니다
Stayed 3 nights in Oct 2018

4/10 Poor

HOIRAN

Disliked: Cleanliness, property conditions & facilities
박람회장에서 대박 가까움
박람회때문에 여기서 묵었는데 박람회장 바로 옆이라 위치는 최고. 그냥 출장와서 2~3일 묵기에는 괜찮은듯함.
Stayed 3 nights in Sep 2018

8/10 Good

hsin yi

Liked: Cleanliness, staff & service, room comfort
非常適合商務住宿
距離保利世貿中心非常近 生活機能方便 地鐵也在旁邊 樓下也有小餐館 對於出差來說算是非常方便。
Stayed 4 nights in May 2018

8/10 Good

SHIHHSIEN

Disliked: Cleanliness, room comfort
除了離廣交會近，其他的沒有任何可以好評的!

6/10 Okay

Verified traveller

Liked: Room comfort
파저우 전시장과 가까워서 좋았어요~

8/10 Good

ah, kr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전시장과 가까운 호텔
로비가 고급스러웠으며, 호텔 직원도 친절했습니다. 그리고 호텔 객실도 편하고 좋았습니다..
Stayed 2 nights in Mar 2018