Premium bedding, minibar, in-room safe, desk

Reviews of Jianguo Hotel Guangzhou

4.5 out of 5
Jianguo Hotel Guangzhou
172 Linhe Road Central, Guangzhou, Guangdong

Reviews

8.6

Excellent

Rating 10 - Excellent. 383 out of 1000 reviews" "
Rating 8 - Good. 520 out of 1000 reviews" "
Rating 6 - Okay. 67 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

JENNIE

Stayed 4 nights in Nov 2023

10/10 Excellent

Siu Kung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location n friendly service
great
Stayed 2 nights in Nov 2023

10/10 Excellent

William

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was ok, it was a good and clean hotel near the train station. Staff were friendly, the gym was very small but at least there was one. Water was available for everyone. It was pretty good hotel. I would stay again if I was in the area and for the good price deal we got at that time.
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from Annie Chan on 29 Dec 2020
Thank you so much for choosing to stay at Jianguo Hotel, Guangzhou! It is always great to hear our guests do enjoy themselves during the stay, and we would like to thank you for sharing your wonderful experience with all of us. Sincerely, we are looking forward to welcoming you back.

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

MJ

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to railway station and easy to get everywhere by subway. Bed was comfortable and didn’t smell of cigarette like other hotels in Guangzhou.
Stayed 1 night in Jan 2020

10/10 Excellent

Joey, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, staff were friendly and helpful and the breakfast buffet was superb.
Stayed 3 nights in Dec 2019

8/10 Good

Lee, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to food and transportation,It’s in the center of of the city
Stayed 1 night in Dec 2019

8/10 Good

Bonnie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Oscar Chi Bun

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Phongsakorn

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Value for money considering it is in a good location.
Stayed 2 nights in Nov 2019

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Hotel upgraded the rooms. Toiletries were very good Used to provide breakfast for two per room, regretably reduce to one now
Stayed 2 nights in Oct 2019

8/10 Good

Chloe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Great location. However the bathtub has a crack, and everytime after a shower the floor is flooded. Room 2016 needs repair. Breakfast has quite a good variety. On our last day, the mushrooms for the noodle soup has a bad smell and taste.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rob attending the Canton Fair
Overall a great Hotel, great location, comfortable rooms, great breakfast Buffet, bus shuttle Service to Canton Fair. Close to shops and restaurants. The only flaw was the extremely slow internet, where even e-mails with no attachments would not get sent right away. Sometimes I had to wait hours to see the outbox sent.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgraded my room to business suit which was lovely . It was clean , good air conditioning , good bath.... I will go there again
Stayed 3 nights in Oct 2019

10/10 Excellent

CHI SING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Housekeeping quality very good.
The thermostat inside room 2606 was faulty, unable to be adjusted
Stayed 3 nights in Oct 2019

10/10 Excellent

Rosita Yuet S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is super close to and around 3mins to subway station and within 5mins to Guangzhou East Station, east access to and tourist spot. Staff are all super nice. Highly recommend the Jianguo Hotel and my second stayed for the last 4 months.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

8/10 Good

Lu Fatt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

2/10 Terrible

Saeedeh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Fu Ying Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A little bit disappointed
I am a regular of this hotel. But I was disappointed to my room this time. It had smell and the air con did not work properly. The first night because I was very tired, I did not ask for a change. A big mistake. The following morning, I asked for a change. The second room is perfect. I think this hotel has a policy to try to give out second rated rooms to guests first. If there is any complaint, they will replace with a good one. My small tip to all guests is be careful for the first room they assigned to you, it’s always a second rated room.
Stayed 2 nights in Aug 2019

8/10 Good

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d go there again
Our room was always clean & stocked with the essentials. The bathroom had a 3 way mirror. There is an overhead shower, a hand held and a tub. We were on the 17th floor & the elevator is a smooth & quiet ride. Hotel staff quiet helpful & friendly. Hotel is conveniently located. Near bus, train & rail. Finding food, no problem. There’s a huge food court in the railway station across the street. Nice location!
Stayed 6 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good stay
A very good experience to stay in this hotel. No disapppointment. The hotel is clean. It’s a good four star hotel and is located next to the Guangzhou east station and there is huge shopping mall next to it. Very convenient.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

ENG

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location and easy to get around. The hotel is old and needs some work. Overall the room is clean but too dark. The lightning definitely needs work.
Stayed 3 nights in May 2019

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
A very good hotel
I have stayed in this hotel many times. It’s a very good hotel. Very clean and very good located. It’s a good 4 star hotel and value for money. But it’s the first time that they didn’t response to our room service call. We had called room service for ice and a knife and there was no response after 1 hour.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and location to the train station and plenty of shopping
Stayed 3 nights in May 2019

8/10 Good

Wai Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

M.Theresa, SanDiego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing but positive superlatives for this beautiful hotel and its wonderful staff. It is located in the new downtown, across the east station, mcdonalds, and a few other shops. though it appears to be a business hotel, the staff are warm and quite friendly and always eager to assist, even with limited english. We were upgraded to a suite in the 16th flr (forgot why) so you can certainly say we were pleased with our room. Despite an old, big tower blocking the center, the view was still magnificent and the mattress and sofas were extemely comfortable. the room included a robe, slippers, a small refrigerator and a hairblower. There was no iron/ironboard though but everything else was there. My fiance was also impressed with their small bear mascots he found on the table- which was for sale. The breakfast buffet spread was impressive and a taxi ride to say, the underground mall and the grandview mall from the hotel are both under 20cny. The hotel and room decor are posh and modern and best of all- they had their own bank of china atm in the lobby. Everything speaks of convenience!
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning staff and the members lounge were great. However, everytime we went to the concierge desk, we kind of hit a brick wall. At one point we went to them as our phone was lost and we needed help and the concierge team basically shrugged their collective shoulders and did not offer any help. Also, the wifi in this hotel is basically non-existent and the wired internet is about the speed of dial-up: It took 5 hours to download one movie from iTunes (in standard def). The laundry service is fantastic though! Restaurants in the hotel are good, but not amazing. The evening buffet is very large and if you are a seafood fan, youʻll love it. Overall I would still stay here in the future. However, I used a lot of personal data due to the extremely poor wifi and in-room wired internet.
Stayed 8 nights in Apr 2019

8/10 Good

Ying, Canada, Edmonton

Travelled with partner
Liked: Staff & service
Bathroom is clean but dated. Bathroom door and Beth tub tiles needed to be replaced. Bedding and pillows are comfy. Over all is not bad.
Stayed 2 nights in May 2019

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 6 nights in Apr 2019

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people/ Nice hotel
Nice people running a nice hotel. Plenty of great restaurants and shopping all within a five minute walk of the hotel. Very enjoyable breakfast buffet. Short taxi to the Canton Tower and other tourist sites
Stayed 13 nights in Apr 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip to Canton Fair #2- Rob in Canada
Great place to stay. Clean, comfortable, breakfast was great. The only Suggestion for improvement is that for the Canton Fair, the buses leaving the Hotel in the morning to Pazhou were too far apart- ie 30 minutes, and should have been one lined up behind each other, so as buses were filled, then the next one would be filled and sent, rather than waiting in line for another 30 minutes for next bus. For important vendor meetings, these delays put me behind schedule. Other suggestion for improvement- Faster Wifi
Stayed 3 nights in Apr 2019

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good but expensive
Stayed 4 nights in Apr 2019

10/10 Excellent

pik yuk sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great stay. Comfortable and convenient. Breakfast is good with many selections
Stayed 2 nights in Apr 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is very good, brekfast is great, room is big enough....
Stayed 5 nights in Apr 2019

10/10 Excellent

Hong Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019