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Reviews of Holiday Inn Guangzhou Shifu, an IHG Hotel

4 out of 5
Holiday Inn Guangzhou Shifu, an IHG Hotel
188 Di Shi Fu Road Liwan Dist, Guangzhou, Guangdong

Reviews

8.4

Very good

Rating 10 - Excellent. 340 out of 932 reviews" "
Rating 8 - Good. 480 out of 932 reviews" "
Rating 6 - Okay. 77 out of 932 reviews" "
Rating 4 - Poor. 23 out of 932 reviews" "
Rating 2 - Terrible. 12 out of 932 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Chor Hon T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location are very good and convenience.
Stayed 1 night in Mar 2021

8/10 Good

Hatice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Anastasia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Thiam Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

2/10 Terrible

Sok Meng

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Normal stay
Nothing to shout about. Just a simple pleasant stay in an ageing property situated in a good location.
Stayed 3 nights in Dec 2019

10/10 Excellent

Emerly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast is very good on food choice and quality. Dinning environment is pleasant. Gym is a bit dated and small but ok. Staffs are very pleasant, friendly and helpful. Bed is too soft for me, maybe fine for others. Kettle in room was dirty and filthy.
Stayed 3 nights in Nov 2019

10/10 Excellent

Jane, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located right at the center of 上下九街. Very convenient to most of the downtown destinations. Clean and quiet. The staffs are all helpful and always smiles. Specially Timmothy Liu at the front counter, very polite and experienced on processing check in and check out procedures with delay.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They reused slippers. Need to pay for it if you take the used slippers away. Most hotel provide them free after you used the new ones. Also need to ask for toothbrushes.
Stayed 2 nights in Nov 2019

10/10 Excellent

peter, maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location . Right in the middle of pedestrian street. Very clean.
Stayed 5 nights in Nov 2019

8/10 Good

WONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Great breakfast, good location.
Stayed 7 nights in Oct 2019

10/10 Excellent

AnnieLim, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right at the doorstep of ShangXiaJiu Pedestrian Street, lots of shops and eating places to explore. The lobby was at Level 6, very nice and cozy as well. We really appreciated it that connecting rooms were available during our stay and very happy with the rooms. The property is a little old, but I'll still stay there because it's in the heart of Guangzhou. Taxis are easy to get from the hotel lobby at Level 1 as well.
Stayed 4 nights in Oct 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Tang Ho Hwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

8/10 Good

Emmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
Very close to a large shopping street. And close to the mall and train station. Was very impressed with the hotel's location and cleanliness. One thing, I found the shower, sink, and faucet area could be cleaner. Otherwise, very happy.
Stayed 4 nights in Oct 2019

8/10 Good

amy

Travelled with group
This hotel is acceptable for the price. It is an older establishment in a convenient location. Service is average. Adding more bell hop services would help because the reception lobby is on a different floor. We actually had to lug our bags into the lobby ourselves. Having stayed in newer hotels on other trips, this hotels seems to need refurbishing and better cleaning, especially in the bathroom.
Stayed 1 night in Oct 2019

10/10 Excellent

mac, San Francisco

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the very busy Shangxiajiu pedestrian shopping street, surrounded by 100s of restaurants and shops with cheap prices, close to historic landmarks right in the middle of original authentic old Guangzhou. Rooftop pool on 14th floor is excellent, always empty, great place to relax every afternoon after a busy business day. This is the main attraction to us. Big breakfast buffet, roomy rooms, a bit old, but very nice. We have stayed here many times.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Hampton on 30 Sept 2019
Dear guest, thank you for staying at Holiday Inn Guangzhou Shifu. We apologize for the inconvenient and upset experience that you had during the period. We appreciate your views regarding your stay, and look forward to seeing you again in the near future.

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. The Chinese restaurant served delicious food. Overall it was a good stay. I would come back again next time.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Sep 2019
Response from Hampton on 21 Sept 2019
Thank you for staying at Holiday Inn Guangzhou Shifu. We apologize for the inconvenient and upset experience that you had during the period. We appreciate your views regarding your stay, and look forward to seeing you again in the near future.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Hampton on 21 Sept 2019
Thank you for staying at Holiday Inn Guangzhou Shifu. We apologize for the inconvenient and upset experience that you had during the period. We appreciate your views regarding your stay, and look forward to seeing you again in the near future.

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Location is near to shopping street. Good food around the area
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel location
Got alittle problem at the front desk. Was told that there was no twin room which I requested for, but was eventually solved by the supervisor. No toothbrush, no tooth paste, no comb, no shower cap, no cotton bud provided in the bathroom from 1st sep 2019 onward due to environmental issue. However you can request throught the front desk for them. Breakfast choice is sufficient. Bed abit soft but still acceptable.
Stayed 3 nights in Sep 2019

8/10 Good

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big rooms, english speaking staff, close to local shops and restaurants
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Liwan. Just book it. Excellent breakfast. Huge pool. Huge rooms. Cheap eats everywhere. Close to Pedestrian St
Stayed 6 nights in Aug 2019

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

teik hooi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 4 nights in Jul 2019

8/10 Good

Ms, Hong Kong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect for the people travel from HK via HK-China bus. My room was big. Just want to remind House Keeping not to mix up the room number as I was accused for leaving stain on the bedsheet which was not changed during my stay (2 nights only) .
Stayed 2 nights in Jul 2019

4/10 Poor

Tsui Wan Shirley

Disliked: Property conditions & facilities
On the last day, while we are washing the hands in their restroom on the check in floor, a male sworker came into the restroom without any advance notice or knocking the restroom door. He just get a piece of cloth from the store room and then went out of the room without giving any apology. It seemed that it's very normal for him to do that. We were extremely surprised and weired why a man is allowed to go to the female toilet of a hotel under internationl brand. We
Stayed 2 nights in Jul 2019
Response from Hampton Liang on 31 Jul 2019
Dear Guest, Thank you for choosing to stay in our hotel and for taking your valuable time to share a review of your experience. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 Excellent

TENG, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Umpteenth HoneyMoon. Beats HongKong.
Neighbourhood interesting, eating,shopping, sightseeing etc . Mrt Station not so near but the motorised three wheeler fare cheap. The Mrt took us all over to shoppingmalls .
Stayed 6 nights in Jul 2019

10/10 Excellent

Wei Kian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice!
Usual spot to stay when visiting Guangzhou! Good location and convenient, lots of eatery and shopping place!
Stayed 1 night in Jul 2019

6/10 Okay

Lucy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Yoke Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location hotel
Good location hotel & staff are friendly.
Stayed 2 nights in Jun 2019

10/10 Excellent

Siok Hian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Stayed 3 nights in Jun 2019

8/10 Good

Kento

Liked: Cleanliness, staff & service, amenities
not thing
Stayed 1 night in Jun 2019

8/10 Good

Boon Jen Steven

Liked: Cleanliness, staff & service, room comfort
Nice hotel to chill ...
Hotel in midst of pedestrian street with east access to amenities. Generally in good condition but upgraded room needs improvement. Good staff service with smiles. Downside, metro station need 15min walk and can be tiring with bags.
Stayed 5 nights in Jun 2019

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Melly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melly
When I go to Guangzhou I must stayed here...
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotels is modern, clean, comfortable, the room is in good condition and quality.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Guangzhou - 4 star
The Hotel is in an area that when you enter takes you back a little. Once inside the Hotel the atmosphere is friendly. Counter staff can speak English and the wait time for booking in is not too long. The standard room is very spacious and the shower pressure is wonderful. Breakfast is inexpensive and a very good variety of food for around A$14.00 per person. At the front of the Hotel is the pedestrian street with plenty of shops - mainly for young people. A big shout out to Leo who helped us with finding locations and transport. If I was to visit Guangzhou again I would certainly stay at the Holiday Inn without any hesitation.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Stayed 2 nights in May 2019