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Reviews of voco Grand Central Glasgow, an IHG Hotel

4 out of 5
voco Grand Central Glasgow, an IHG Hotel
99 Gordon Street, Glasgow, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1013 reviews" "
Rating 8 - Good. 204 out of 1013 reviews" "
Rating 6 - Okay. 56 out of 1013 reviews" "
Rating 4 - Poor. 29 out of 1013 reviews" "
Rating 2 - Terrible. 21 out of 1013 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Staff & service, amenities, property conditions & facilities
Unfortunately the barhroom pedal bin hadn't been emptied. Surprising as all else was excellent, this did not spoil my stay
Stayed 1 night in Mar 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I initially picked this hotel, due it being located in Central Station, which made it very easy to get to the Hydro and the shops. The hotel was fabulous. Right from check in, until we picked up our bags (they stored them for us while we wnt shopping) i cannot fault anything. The staff were all very pleasant, helpful and couldnt do enough for us. The room was spacious and spotlessly clean. Beds were extremely comfy and i loved that there was a safe, iron and ironing board. The chandelier is spectacular and a wonderful centrepiece for this hotel. We will definitely be back.
Stayed 1 night in Mar 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Attached the to the train station, convenient parking at garage. Staff is very pleasant and knowledgable. Breakfast was great every morning. Streets were a bit dirty and saw a few degens outside, but they never bothered us. Overall, great stay. Would recommend.
Stayed 4 nights in Mar 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and very clean! Enjoy our stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, right in the city centre, staff were superb, thanks for a wonderful stay.
Stayed 1 night in Mar 2024

8/10 Good

Nicky

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room good lication
Stayed 2 nights in Mar 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and good breakfast and friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Coleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay

8/10 Good

KENNETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice staff, great breakfast
Stayed 3 nights in Feb 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael W.

Liked: Cleanliness, staff & service
Fully renovated, retaining old world charm, rooms and facilities excellent, breakfast catered to all tastes and diets, price reasonable — especially when considering its excellent location in the city. Staff courteous and efficient. Glasgow throbs with party-minded folk on weekends, though they do not appear to intrude on guests seeking a quiet hotel stay. Voco Grand Central Hotel has much to offer.
Stayed 3 nights in Feb 2024

6/10 Okay

Richard

Travelled with partner
Few odd things in our stay - the suite room had no chest of drawers for storing clothes, nor did it have a desk (so the kettle was difficult to use as the plugs were high up the wall). Breakfast was very busy with not enough staff serving, so took a long time to get through. Food quality was good. They offer late check out on Sunday (midday) but the room keys stop working at 11, and with only one lift working this added a big delay to check out. Location is great but would look to stay somewhere else next time we visit.
Stayed 2 nights in Feb 2024

10/10 Excellent

Keith

Stayed 1 night in Feb 2024

10/10 Excellent

wendy

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Madison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with the nicest people
Stayed 1 night in Feb 2024

8/10 Good

Joelle, University Place

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel next to the Grand Central train station. A bit noisy at night due to the after hours crowd outside. The breakfast is delicious!! Our favorite place to stay in Glasgow.
Stayed 4 nights in Nov 2023

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ritchie

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

10/10 Excellent

Andrew

Stayed 1 night in Feb 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful old hotel next to train station. A bit outdated for an IHG hotel but overall great.
Stayed 1 night in Feb 2024

8/10 Good

Robert

Travelled with partner
Liked: Amenities
Nice staff and good facilities.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to train station as i was travelling by rail. Staff very friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff , great location . Rooms and certain areas tired , booked a better room , bathroom small and shower in bath not good
Stayed 1 night in Feb 2024

10/10 Excellent

Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel with lots of history. Great location. easy to get trains/buesses only 13 mins from the airport!
Stayed 4 nights in Jan 2024

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say! It was magical being in a historical hotel!
Stayed 1 night in Dec 2023

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great property.
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spoilt rotten by the hotel, from the complimentary bubbly to the free drinks at the Champagne bar. Thank you so much for a wonderful stay x
Stayed 2 nights in Jan 2024

10/10 Excellent

Stephen

Very convenient location in Central station. Very welcoming in classy hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
chandalier and portrait gallery
Stayed 1 night in Jan 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent experience. Staff was great
Stayed 8 nights in Dec 2023

10/10 Excellent

Patricia

Stayed 5 nights in Dec 2023

8/10 Good

Jolene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our room in the Voco Hotel. It had an incredible view of Grand Central Station. The room was clean, and the beds were comfortable. The bathroom was quiet spacious and the shower had great pressure. My only complaint is that at night, while we were trying to sleep, I could hear the people walking in the room above us because the floors were incredibly squeaky. It woke me up I could not fall back asleep because I could hear every step. I would have liked to have given this hotel five stars but that experience feels unacceptable for the money I paid to stay there.
Stayed 1 night in Dec 2023

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful and conveniently located hotel, very clean, booked a premier room but view was very poor (looked on to air con units at back of hotel). Staff friendly and couteous. Breakfast seemed to be a hassle but it was busy. Was given a table in a very tight corner placed in a cold annex behind a mobile radiator where the cable was running under the table.
Stayed 1 night in Dec 2023

4/10 Poor

Charity

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
You can hear EVERYTHING around you. Someone showering three doors down, all the doors slamming shut in the middle of the night and throughout the day, not to mention all the staff talking crap about their own customers down the hallway. Utterly ridiculous. (2/10)
Stayed 3 nights in Dec 2023

8/10 Good

Catriona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view!
This is our favourite hotel in Glasgow and we have stayed here a lot over the years. Over our last few stays we have found that the rooms have glass doors on the en-suite bathrooms and we cannot understand why. Who would think that was a good idea? We mentioned at reception and it seems that most of the rooms are like this now. It is 'wavy' glass but there is no privacy at all. The part that was hilarious was the way the room was set up; there was a table and two chairs (lovely and comfy) and they were directly facing the bathroom door! Dinner and a show anyone? We will book again, but request a room without the extra entertainment.
Stayed 2 nights in Dec 2023

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Glasgow
Great 5 star hotel! Spacious rooms and great en-suite.
Stayed 2 nights in Dec 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lucy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well cared for hotel with excellent staff
Well looked after hotel. The lobby is beautifully decorated for Christmas and there were welcoming sweet treats too. The staff were efficient and friendly. The room was an excellent size and very comfortable as was the bed. Perfect location for the train station and city centre and not a noisy hotel either.
Stayed 1 night in Dec 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was too notch
Stayed 1 night in Dec 2023

8/10 Good

Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast offering was disappointing for a hotel of this size. The heating in the bedroom was erratic.
Stayed 2 nights in Dec 2023

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Iain

Stayed 2 nights in Dec 2023

10/10 Excellent

Charles, Newark

Stayed 3 nights in Dec 2023

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent stay in a very comfortable room
Stayed 1 night in Dec 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023