Suite, Multiple Beds, Bathtub (Cozy Sitting Corner) | Living area | 32-inch TV with satellite channels
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Reviews of Best Western Hotel Strasser

3 out of 5
Best Western Hotel Strasser
Eggenberger Gürtel 11, Graz, Styria

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 135 reviews" "
Rating 8 - Good. 68 out of 135 reviews" "
Rating 6 - Okay. 32 out of 135 reviews" "
Rating 4 - Poor. 4 out of 135 reviews" "
Rating 2 - Terrible. 4 out of 135 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

slavomir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value for money
Stayed 2 nights in Oct 2023

8/10 Good

Wayne

Liked: Staff & service
Good location, close to atation & main sights.
Stayed 2 nights in Sep 2023

10/10 Excellent

Romke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. I made a wrong booking, I thought I booked 3 nights but it were actually 2. They tried to contact me when I was to check out, but I didn't arrive till late in the evening. They told they were worried something happened to me. The cleaning staff collected all my goods and folded all my clothes and packed them neatly. I appreciate their help and hospitality very much. Such kind people.
Stayed 2 nights in Sep 2022

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice enough
the hotel is next to a busy road, the bedding is basic and hot which impacts on sleep. the bathroom in our room needs updating. otherwise: friendly staff, good cleaning, spacious.
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Adequate
Adequate hotel in slightly seedy area with good transport from nearby rail station to center. Some rooms better than others. could do better.
Stayed 2 nights in Jul 2022

8/10 Good

adrijan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice hotel close to the train station. The room is not very clean, bad smell in the shower room.
Stayed 1 night in Sep 2018

8/10 Good

Lynn

Value for money hotel
Centro Hotel Strasser is a ideal place to stay for a short weekend stopover such as mine. Although near to the railway station it was very quiet in the evening. The rooms are not overly big but everything was clean and tidy, and the staff were all extremely polite and helpful. Overall it was good valve for money.
Stayed 3 nights in Aug 2018

8/10 Good

Austrianbaker, Los angeles

Liked: Cleanliness, staff & service, room comfort
Room was spacious and decent. Parking easy, could walk to eat. Okay for the price
Stayed 1 night in Jun 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel
Graz was just a stopover in a roadtrip around Europe, we were traveling from Vienna to Venice and it was a good midway stop. What a gem of a place! The old town is beautiful and there was a great atmosphere with the European foot volleyball competition taking place in the square. Lots of restaurant and interesting things to see. The hotel was just a short walk from all of this and close to the railway station. It was quiet and the staff were friendly and welcoming, our room was comfortable and clean. Graz is definitely worth a visit and this is a good hotel to use as a base.
Stayed 1 night in Jun 2018

2/10 Terrible

Mo, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet broke and staff refused to relocate
I stayed in this hotel in a room on the first floor for five nights. The WiFi internet on the first floor was broken in day 1. But it was ok on other floors. I asked for changing the room immediate ly. The staff refused and told me tomorrow will be ok. I asked again and again in the following days and the staff always said the hotel is full and cannot change the room. So I stayed there without Internet for 5 days. Besides, the room faces the street. The traffic noisy is huge. Very hard to sleep and awake up early in the morning.
Stayed 5 nights in Jun 2018

8/10 Good

Martin L

Liked: Cleanliness, property conditions & facilities
Okay, but on our return shall book elsewhere
Overnighting on way to Croatia and booked enroute as this hotel was only one with available room. Somewhat overpriced I feel given the condition and size of room (especially the bathroom). Impresive hotel reception, bar, breakfast area and first floor, but the theme does not continue. When we arrived late evening we waited quite a while for reception to be manned and again when leaving.

8/10 Good

Dobaba, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visitors from San Francisco
Everything about this hotel was good location,amenities,comfort,cleanliness and the staff was very accommodating. Unfortunately we happened to stay on a night when the WiFi was down which was a minus for us. However there was a WiFi repair man working on it when we checked. We very much enjoyed our stay and would recommend this hotel to others. Good:)
Stayed 1 night in Sep 2017

10/10 Excellent

Jianglin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice but small. Floor could have been cleaned better and air conditioning would have helped. We had a balcony room so we were able to cool the room down at night with the door open. Staff were nice and location was good for transit
Stayed 3 nights in Jul 2017

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am thankful for such a nice hotel
This was the second time I stayed in this hotel because I really like it. The staff are nice, and the hotel is decorated VERY artful that it is like an art museum, the room is clean and comfortable, and the location is great as it is only 4 minutes walking from the Graz train station. I am thankful for such a nice hotel. I travel a lot, this hotel is my favorite one. I will stay there again when I visit Graz next time.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was modernized and very nice. No AC which was tough on the hot night. With the windows opened it was quite noisy with the street traffic Good breakfast for a reasonable price.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2017

6/10 Okay

Marcel

8/10 Good

William, London Ontario

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to train station and trolleys.
Five day stay, only used room at night. Bed comfy, bathroom European small. Very handy for catching city trolleys to downtown, only 10 mins.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Bad location
Hotel is located in an industrial area, not ideal for a tourist looking for peace and comfort.

6/10 Okay

Jacques, Montreal

Liked: Cleanliness, staff & service, room comfort
Pretty basic Hotel
Our room was small, had no fridge or AC and barely enough space to move around the bed. There was a baseboard missing on one wall and no hooks what so ever to hang a towel in the bathroom.

8/10 Good

david, widnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Strasser Graz
Hotel Strasser was a great base to explore Graz. Staff friendly and helpful. Would fully recommend to anyone. Would not take much to push up to 4* in my opinion

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice clean hotel we stayed at a several times. Rooms are clean, breakfast good, parking and wifi are for free. I recommend this place!

8/10 Good

wayne, Dartmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for price
Very friendly and helpful hotel staff. Could use some thicker pillows. Free breakfast was plentiful and good selection. Close to railway station. Would definitely stay there again.

10/10 Excellent

Martin, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Graz, clean and tidy
Stayed here to visit the Formula 1 race in Austria. Nice clean hotel, car parking just round the corner, at night the hotel area was quiet. Decent breakfast, plenty of choice for continental breakfast, coffee machines but no tea, take a tea bag and get hot water from machine. Staff had varying degrees of English but no major problems.

6/10 Okay

BG, Austria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and economic hotel
Second time staying in this hotel. It;s close to the train station and the center can be reached easily. The hoel is quite nice inside but relatively small. This time the room had also a desk so it was ok. In summer itls quite hot and the noise of the traffic can be disturbing. Nevertheless it's clean in quite ok condition and it includes breakfast and internet, thus for its price is fine.

6/10 Okay

BG, Austria

Liked: Cleanliness, staff & service, property conditions & facilities
Basics close to the train station
The location is close to the train station which might be convenient. The price included (buffet) breakfast and internet. The room was quite clean, in quite good condition but relatively small and quite nosiy because it was at the road side. The room can be heated but not be cooled which means it can be quite warm in the summer. Towels are changed but the room was not cleaned in bwtween. Generally ok stay without troubles.

8/10 Good

fd, san ramon, us

Liked: Cleanliness, property conditions & facilities
good experience
Hotel strasse is a good place to stay if you can get a room away from street since the noise from street is very annoying and it is not only from traffic but lots of noise from neighboring businesses. Breakfast was ok, considering the price overall it is a good choice,

8/10 Good

Joerg

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Stéphane

Stayed 1 night in Nov 2023

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekte Lage - kurzer Weg zum Bahnhof und in die Innenstadt. Schön eingerichtetes altes Haus, in dem ich mich sehr wohl gefühlt habe. Badezimmer sehr modern und sogar mit Fenster und großzügiger Dusche. Zimmer gut ausgestattet, könnten nur mehr Steckdosen vorhanden sein. Rezeption rund um die Uhr besetzt. War alles bestens! :)
Stayed 2 nights in Oct 2023

6/10 Okay

Julia

Business traveller
Disliked: Staff & service
I paid the hotel twice as the staff let me pay the stay although it was already paid, after that also expedia reimbursed me something. The hotels communication about what mistakes happened was not clear and in the end I paid 3 times in order for them to get the money once, as they made so many mistakes.That can happen and is not a problem but the unfriendliness and the lack of communication cost me a lot of time as well. The room was clean, but very basic and not comfy. No recommendation from my side as I at least expect an apology and friendly solution to the mistake and caused problem.
Stayed 1 night in Sep 2023

10/10 Excellent

Judith

Liked: Property conditions & facilities
Alles sehr in Ordnung!
Stayed 4 nights in Sep 2023

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Dans un bel immeuble proche ducentre, impeccable !
Stayed 1 night in Aug 2023

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

SHINOBU

Stayed 1 night in Aug 2023

10/10 Excellent

Chung Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Good!!
Stayed 1 night in Jun 2023

8/10 Good

Otto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities
Ich war im Großen und Ganzen zufrieden. Die Parksituation war eine kleine Herausforderung. Für günstiges Parken habe ich das Klosterparkhaus angesteuert
Stayed 2 nights in Jun 2023

10/10 Excellent

Chanthana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles perfekt!! 👌
Stayed 1 night in Mar 2023

10/10 Excellent

Chanthana

Stayed 1 night in Dec 2022

10/10 Excellent

Ana Idalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel bien ubicado porque está muy serca de la estación de tren, las habitaciones pequeñas pero buen servicio.
Stayed 3 nights in Nov 2022

10/10 Excellent

monica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pequeño pero muy práctico ya que se encuentra junto a la estación de tren central lo cual lo hace muy conveniente
Stayed 4 nights in Nov 2022

10/10 Excellent

Nada

Stayed 1 night in Sep 2022

8/10 Good

Michael

Stayed 2 nights in Sep 2022

8/10 Good

Kathrin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr hilfsbereite und freundliche Mitarbeiter und Mitarbeiterinnen. Gute Auswahl am Frühstücksbuffet.
Stayed 1 night in Sep 2022

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022