Water park
Check availability

Reviews of Canad Inns Destination Center Grand Forks

3.5 out of 5
Canad Inns Destination Center Grand Forks
1000 South 42nd St, Grand Forks, ND

Reviews

7.8

Good

Rating 10 - Excellent. 408 out of 1015 reviews" "
Rating 8 - Good. 250 out of 1015 reviews" "
Rating 6 - Okay. 185 out of 1015 reviews" "
Rating 4 - Poor. 112 out of 1015 reviews" "
Rating 2 - Terrible. 60 out of 1015 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jillian, Winnipeg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Only thing I would change is Hotel Guests Only Time with the slides active. It was so crowded once it opened to public, it was very cold & long wait for the big slide.
Stayed 2 nights in Apr 2024
Response from Jeff Demarcke on 15 Apr 2024
Thank you Jillian for taking the time to share your experience, your feedback is important to us. We do have hotel guests only the first hour the park is open from 9am to 10am. Your concerns have been shared with the appropriate managers.

6/10 Okay

LORRAINE

Good choice hotel with pool area
Stayed 1 night in Apr 2024
Response from Jeff Demarcke on 15 Apr 2024
Thank you Loraine for taking the time to review the hotel, we appreciate your feedback.We hope you enjoyed your stay.

6/10 Okay

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t care for having to pay extra money to use the splashes water park, especially when we’re already paying so much money to stay at that location. Even if it’s to use the playground and tubes. I also didn’t like the loud crowd that woke me up at 2am last night after all the people were let out of play makers? I wish a staff member would have asked them to leave or be quiet. The staff were friendly.
Stayed 2 nights in Apr 2024
Response from Jeff Demarcke on 15 Apr 2024
Thank you Bianca for taking the time to share your experience, we value your feedback.My apologies on the noise, your concerns will be shared with our security department as they should have cleared the lobby once the lounge was closed.

10/10 Excellent

JACKLYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024
Response from Jeff on 11 Apr 2024
Thank you Jacklyn for taking the time to review the hotel, we appreciate your feedback.We are pleased you enjoyed your stay and look forward to seeing you again.SincerelyJeff DemarckeGeneral manager

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Overall our stay was good, the hotel was clean, friendly staff, lots of options for things to do but was extremely expensive (over $425 CAD a night) for what was not included: - No breakfast included - Water slides not included, had to pay extra - Room didn't even have a table/desk or anything to sit at
Stayed 2 nights in Apr 2024
Response from Jeff on 8 Apr 2024
Thank you Jessica for taking the time to share your experience, we appreciate the feedback. We do have packages available that include a meal and park passes that are a great value for our guests.SincerelyJeff DemarckeGeneral manager

6/10 Okay

Burdell, crosby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waterpark advertised open until 10 pm on a Friday night. Was closed at 9:00. Unhappy kids.
Stayed 1 night in Apr 2024
Response from Jeff on 7 Apr 2024
Thank you for taking the time to share your experience, we appreciate the feedback.I will look into this matter as the staff all signed out after 10pm.My apologies for the inconvenience.SincerelyJeff DemarckeGeneral Manager

6/10 Okay

Nicole

Stayed 2 nights in Apr 2024
Response from Jeff on 8 Apr 2024
Thank you Nicole for taking the time to review the hotel, your feedback is appreciated.Please let us know what we could have done better to make your stay more enjoyable.Sincerely Jeff DemarckeGeneral manager

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jeff on 7 Apr 2024
Thank you Emily for taking the time to review the hotel, your feedback is appreciated.We are pleased you enjoyed your stay and look forward to seeing you again.SincerelyJeff DemarckeGeneral manager

10/10 Excellent

Kristy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doesn't get any easier to go to the Alerus Center and watch a show. Then you can go back to the hotel, and continue the night.
Stayed 2 nights in Apr 2024
Response from Jeff on 6 Apr 2024
Thank you Kristy for taking the time to review the hotel, your feedback is appreciated.We are pleased you enjoyed your stay and we look forward to seeing you again.SincerelyJeff DemarckeGeneral Manager

4/10 Poor

Miranda

Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Jeff on 9 Apr 2024
Thank you Miranda for taking the time to review the hotel, we appreciate your feedback.Please let us know what we could have done better to make your stay more enjoyable.SincerelyJeff DemarckeGeneral manager

4/10 Poor

JOHN PAUL

Stayed 1 night in Apr 2024
Response from Jeff on 4 Apr 2024
Thank you John for taking the time to review the hotel, your feedback is appreciated.Our apologies that your stay was less than expected, please let us know what we could have done better to make your stay more enjoyable.SincerelyJeff DemarckeGeneral Manager

4/10 Poor

mojtaba

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Jeff on 4 Apr 2024
Thank you for taking the time to review the hotel, your feedback is appreciated.Please let us know what we could have done better to make your stay more enjoyable.SincerelyJeff DemarckeGeneral manager

6/10 Okay

Carley

Need black out blinds, I was left with a room beside a building that had lights on the entire night and both my daughter and I barely slept
Stayed 1 night in Mar 2024
Response from Jeff on 3 Apr 2024
Thank you Carley for taking the time to review the hotel, your feedback is appreciated.My apologies for the issue with the black out drapes, I will have this matter addressed.SincerelyJeff DemarckeGeneral Manager

10/10 Excellent

Gaurav

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took the kids for Spring Break and worth the every penny!
Stayed 1 night in Mar 2024
Response from Jeff on 2 Apr 2024
Thank you for taking the time to review the hotel, your feedback is appreciated.We are pleased you enjoyed your stay and we look forward to seeing you again.SincerelyJeff DemarckeGeneral Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jeff on 3 Apr 2024
Thank you Jennifer for taking the time to review the hotel, your feedback is appreciated.We are pleased you enjoyed your stay and look forward to seeing you again.SincerelyJeff DemarckeGeneral Manager

10/10 Excellent

Rusi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great little getaway for our family.. thanks a bunch..
Stayed 1 night in Mar 2024
Response from Jeff on 2 Apr 2024
Thank you Rusi for taking the time to share your experience, we appreciate your feedback.We are pleased you enjoyed your stay and look forward to seeing you again.SincerelyJeff DemarckeGeneral Manager

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water park and arcade are great for kids. Rooms are nice and clean. Good places to eat at hotel so can stay in one spot!
Stayed 2 nights in Mar 2024
Response from Jeff on 2 Apr 2024
Thank you Ashley for taking the time to share your experience, the feedback is appreciated.We are happy to hear you enjoyed your stay and look forward to seeing you again.SincerelyJeff Demarcke General Manager

6/10 Okay

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities
The waterpark was fun but our check in was late
Stayed 1 night in Mar 2024
Response from Jeff on 2 Apr 2024
Thank you Pat for taking the time to review the hotel, your feedback is important to us.Our apologies on the late check in, your concerns have been shared with the appropriate departments so they may be addressed.SincerelyJeff DemarckeGeneral Manager

6/10 Okay

Azenith

Travelled with family, Travelled with family and small children
I did not get the room as described in the photo. It has bunk beds but did not have colors in the room as seen in the picture. We got a super hero room in the 2nd floor close to the pool.
Stayed 1 night in Mar 2024
Response from Jeff on 1 Apr 2024
Thank you Azenith for taking the time to review the hotel, we appreciate the feedback.Our apologies for the misinformation on the website, we are getting the picture updated.SincerelyJeff DemarckeGeneral Manager

4/10 Poor

Mina

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The heater was not working , room was cold and noisy , and they didnt have any staff to fix it , and they didnt chnge the room
Stayed 2 nights in Mar 2024
Response from Jeff on 1 Apr 2024
Than you Mina for taking the time to share your experience, your feedback is important to us.Your concerns will be shared with the maintenance department so it can be addressed.SincerelyJeff DemarckeGeneral Manager

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jeff on 2 Apr 2024
Thank you Robert for taking the time to review the hotel, your feedback is appreciated.We are please you enjoyed your stay and we look forward to seeing you again.SincerelyJeff DemarckeGeneral Manager

4/10 Poor

Scott

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
We arrived on Wednesday, March 27th. On Thursday,the 28th I went down to the front desk at approximately 2:30 pm and asked if our room was going to be cleaned. I was told house cleaning was by request only and they were almost done with housekeeping for the day.She then told me I could request clean towels and a change of the garbage but that would have to be done with a call from my room, strange, I thought, I’m standing right in front of you and making that request now. So I indeed go up to my room and called requesting clean towels, take out the garbage and get some more coffee and tea. Several hours later we returned to our room to find no clean towels, no removal of the garbage. They threw a could packs of coffee and two garbage bags on the counter. For 225$ a night we got nothing more than a bed to sleep on
Stayed 2 nights in Mar 2024
Response from Jeff on 30 Mar 2024
Thank you Scott for taking the time to share your experience, your feedback is appreciated.Our apologies on the issue with the stay over service, your concerns have been shared with the appropriate departments so they may be addressed.SincerelyJeff DemarckeGeneral Manager

6/10 Okay

Ryan, Niverville

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
Decent hotel. Water park is fun. Rooms are extremely noisy. You can hear and feel every door around you every time they slam shut. Rooms were clean and spacious. The lounge with blackjack had unreliable hours. We were a decent size group, and went for dinner, planning on spending our night in the lounge, as the hours showed 4pm until midnight. We arrived around 10:15 to be told the blackjack was shutting down at 10:30, with the rest done at 10:45 and the bar closed at 11.
Stayed 2 nights in Mar 2024
Response from Jeff on 30 Mar 2024
Thank you Ryan for taking the time to review the hotel, your feedback is appreciated.My apologies for the issue with the operating hours in the lounge, your concerns have been shared with the food and beverage department so they may be addressed.

6/10 Okay

Charlene

Liked: Cleanliness
The hot tub was not working, the pool temp was freezing, the front staff/pool staff were not the most pleasant, the water was scorching hot and unpredictable in our bathroom faucet. Which was not the safest when little kids wash their hands. The nicest staff was the house keeping gentleman on our floor.
Stayed 2 nights in Mar 2024
Response from Jeff on 29 Mar 2024
Thank you Charlene for taking the time to share your experience. Our apologies for the issues you encountered during your stay. Your concerns will be shared with the appropriate departments so they may be addressed.SincerelyJeff DemarckeGeneral Manager

10/10 Excellent

Ashley, WINNIPEG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, amenities were very good. No comllaints
Stayed 2 nights in Mar 2024
Response from Jeff on 29 Mar 2024
Thank you Ashley for taking the time to review the hotel, your feedback is appreciated.We are pleased you enjoyed your stay and look forward to seeing you again.SincerelyJeff DemarckeGeneral manager

4/10 Poor

Jean Zarah

Disliked: Staff & service
Stayed 2 nights in Mar 2024
Response from Jeff on 30 Mar 2024
Thank you for taking the time to rate the hotel, we appreciate your feedback.Please let us know what we could have done better to make your stay more enjoyable.SincerelyJeff DemarckeGeneral Manager

10/10 Excellent

Reane

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Jeff on 30 Mar 2024
Thank you Reane for taking the time to share your experience with us.We are pleased you enjoyed your stay and look forward to seeing you again.SincerelyJeff DemarckeGeneral Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jeff on 30 Mar 2024
Thank you Jennifer for taking the time to review the hotel, your feedback is appreciated.We are pleased you enjoyed your stay and we look forward to hosting you again.SincerelyJeff DemarckeGeneral Manager

6/10 Okay

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is showing its age. My son slipped in the water park on a piece of floor that was cracked away cutting his middle toe. Beds were squeaky, shower head was leaking. Big gap in the room door and can hear everything in the hallway
Stayed 2 nights in Mar 2024
Response from Jeff on 28 Mar 2024
Thank you Ryan for taking the time to review the hotel, your feedback is appreciated.Our apologies with the issues you encountered during your stay, your concerns have been shared with the appropriate departments so they may be addressed.SincerelyJeff DemarckeGeneral Manager

6/10 Okay

Rowland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and people were great. The room near elevator was loud. Not the hotels fault, but it made my kids have a hard time sleeping. They ended up not feeing well that morning so we left early. Great place, just a rough night.
Stayed 2 nights in Mar 2024
Response from Jeff on 27 Mar 2024
Thank you Rowland for taking the time to share your experience. My apologies it can be noisy by the elevators.We are pleased the other parts of your stay was enjoyable and we look forward to seeing you agin.SincerelyJeff DemarckeGeneral Manager

8/10 Good

Danielle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property and stay was good. There is an issue with the ac/heating unit in room 705 when the wind is bad outside it howls all night long. Overall good stay though!
Stayed 2 nights in Mar 2024
Response from Jeff on 27 Mar 2024
Thank you Danielle for taking the time to review the hotel, we appreciate your feedback.My apologies for the issues with the heating unit, we will have it looked at. We are pleased you enjoyed your stay and look forward to seeing you again.SincerelyJeff DemarckeGeneral Manager

6/10 Okay

Scott

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I booked a double queen room, but was put in a room with one queen bed and pull out couch.
Stayed 1 night in Mar 2024
Response from Jeff on 24 Mar 2024
Thank you Scott for taking the time to share your experience, we appreciate your feedback.My apologies on the issue with your room type, your concerns have been shared with the front desk department so they may be addressed.SincerelyJeff DemarckeGeneral Manager

10/10 Excellent

Efim, Winnipeg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall ok.
Stayed 2 nights in Mar 2024
Response from Jeff on 24 Mar 2024
Thank you Efim for taking the time to review the hotel, we appreciate your feedback.We are pleased you enjoyed your stay and we look forward to seeing you again.SincerelyJeff DemarckeGeneral Manager

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a great place for kids and adults alike.
Stayed 2 nights in Mar 2024
Response from Jeff on 24 Mar 2024
Thank you Nicole for sharing your experience with us, we appreciate your feedback.We are pleased you enjoyed your stay and look forward to hosting you again on your next visit.SincerelyJeff DemarckeGeneral Manager

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is amazing!! The rooms are clean and the staff are super nice.
Stayed 1 night in Mar 2024
Response from Jeff on 23 Mar 2024
Thank you Chantel for taking the time to review the hotel, your feedback is appreciated.We are pleased you enjoyed your stay and look forward to seeing you again.SincerelyJeff DemarckeGeneral manager

6/10 Okay

Tiffany

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jeff on 24 Mar 2024
Thank you Tiffany for taking the time to review the hotel, your feedback is appreciated.Please let us know what we could have done better to make your experience more enjoyable.SinvcerelyJeff DemarckeGeneral manager

4/10 Poor

Brandon

Travelled with family and small children
Liked: Staff & service
The hotel is fine basically a 2.5 maybe 3 star rooms. The restaurant was spendy for what you got and it took an hour to get our food when there wasnt even many people in the restaurant at the time. The waterpark is ok, its not as large as they make it out to be, the kid areas water temp was unbarably cold. The lazy river is basic. The water slide doesnt open until 4pm so we only got to go on it a few times. Overall for the price.... I would just stay home.
Stayed 1 night in Mar 2024
Response from Jeff on 23 Mar 2024
Thank you Brandon for taking the time to share your experience, we appreciate your feedback.Our apologies that your stay was less than you expected, your concerns have been shared with the appropriate departments so they may be addressed.SincerelyJeff DemarckeGeneral Manager

10/10 Excellent

Christine

Travelled with family and small children
Liked: Amenities
Great location
Stayed 1 night in Mar 2024
Response from Jeff on 22 Mar 2024
Thank you Christine for taking the time to review the hotel, your feedback is appreciated.We are pleased you enjoyed your stay and we look forward to seeing you again.SincerelyJeff DemarckeGeneral Manager

10/10 Excellent

samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water slides are only open at 4pm but besides thay it was a regular decent stay.
Stayed 1 night in Mar 2024
Response from Jeff on 22 Mar 2024
Thank you Samantha for taking the time to share your experience with us. Our apologies on the waterpark hours but due to school as all our staff are university or high school we are unable to open during the day when school is in.\SincerelyJeff DemarckeGeneral Manager

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Paying extra for the pool & slide, as hotel guest that should be complementary with the stay. The chlorine was so thick that our family developed a cough and burning skin that cleared when we got out of the pool area and reshowered.
Stayed 2 nights in Mar 2024
Response from Jeff on 18 Mar 2024
Thank you Stephanie for sharing your experience with us.Your concerns over the the air quality in the waterpark will be shared with the maintenance team so it may be addressed. We do give a heavily discounted rate to hotel guest for waterpark admission as the cost to operate our waterpark verses a standard pool and hot tub is much greater. SincerelyJeff DemarckeGeneral Manager

10/10 Excellent

Jay

Stayed 3 nights in Mar 2024
Response from Jeff on 7 Apr 2024
Thank you Jay for taking the time to share your experience, we appreciate the feedback.We are happy to hear you enjoyed your stay and look forward to hosting you again.SincerelyJeff DemarckeGeneral manager

8/10 Good

Josh Will

Liked: Staff & service
Staff was good and it was fun at splashers. The restaurants in the hotel could have been better. And the hotel was pretty dated!
Stayed 2 nights in Mar 2024
Response from Jeff on 17 Mar 2024
Thank you for taking the time to review the hotel, your feedback is appreciated.We are pleased you enjoyed your overall stay and we look forward to hosting you again.SincerelyJeff DemarckeGeneral Manager

6/10 Okay

Amber

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Mar 2024
Response from Jeff on 18 Mar 2024
Thank you Amber for taking the time to review the hotel, your feedback is appreciated.Please let us know what we could have done better to make your stay more enjoyable.SincerelyJeff DemarckeGeneral Manager

6/10 Okay

jessica

Stayed 1 night in Mar 2024
Response from Jeff on 18 Mar 2024
Thank you Jessica for taking the time to review the hotel, your feedback is important to us.Please let us know what we could have done better to make your stay more enjoyable.SincerelyJeff DemarckeGeneral Manager

10/10 Excellent

Rhonda

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Very nice place
Stayed 1 night in Mar 2024
Response from Jeff on 17 Mar 2024
Thank you Rhonda for taking the time to review the hotel, your feedback is appreciated.We are pleased you enjoyed your stay and we look forward to seeing you again.SincerelyJeff DemarckeGeneral manager

10/10 Excellent

Jasmin

Stayed 1 night in Mar 2024
Response from Jeff on 6 Apr 2024
Thank you Jasmin for taking the time to review the hotel your feedback is important to us.We are pleased you enjoyed your stay and look forward to seeing you again.SincerelyJeff DemarckeGeneral manager

2/10 Terrible

Candice

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jeff on 16 Mar 2024
Thank you Candice for taking the time to review the hotel, your feedback is appreciated.Please let us know what we could have done better to make your stay more enjoyable.SincerelyJeff DemarckeGeneral manager

10/10 Excellent

Mikkel

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect little trip with our young family - the water park keeps kids busy for hours, clean room, and friendly, accommodating staff. We will be back!
Stayed 1 night in Mar 2024
Response from Jeff on 15 Mar 2024
Thank you Mikkel for taking the time to share your experience, it is appreciated.We are pleased you enjoyed your stay and look forward to seeing you again.SincerelyJeff DemarckeGeneral Manager

10/10 Excellent

Harry

Travelled with family and small children
Splashers of the sea was amazing and fun, mysterious and adventurous.
Stayed 2 nights in Mar 2024
Response from Jeff on 15 Mar 2024
Thank you Harry for taking the time to review the hotel, your feedback is appreciated.We are happy to hear your stay was enjoyable and we look forward to hosting you again.SincerelyJeff DemarckeGeneral manager

8/10 Good

Kevin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjiyed our stay
Stayed 2 nights in Mar 2024
Response from Jeff on 13 Mar 2024
Thank you Kevin for taking the time to review the hotel, your feedback is appreciated.We are pleased you enjoyed your stay and look forward to seeing you again.SincerelyJeff DemarckeGeneral Manager