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Reviews of Cordial Biarritz

3 out of 5
Cordial Biarritz
Avenida de Bonn, 18, Playa del Ingles, San Bartolome de Tirajana, Gran Canaria

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 176 reviews" "
Rating 8 - Good. 73 out of 176 reviews" "
Rating 6 - Okay. 18 out of 176 reviews" "
Rating 4 - Poor. 9 out of 176 reviews" "
Rating 2 - Terrible. 0 out of 176 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

A

Liked: Cleanliness
Stayed 7 nights in Jan 2023

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, room comfort
Best property we've stayed in!
Don't think we've had a better stay in Gran Canaria. The place is fantastically located close to all the best places in Playa del Ingles. With the pool, mini golf, tennis and pool bar we had everything on-site we needed. The apartments are charming and comfortable, and good air conditioning!
Stayed 5 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Great place to stay
Great place to stay. Convenient for the beach, Cita centre and Yumbo centre property was nice and clean and the environment around the resort was well maintained and quiet.
Stayed 9 nights in Dec 2022

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent beds, space, outdoor terrace. Multiple air conditioners. Gym is tiny and the private trainer doesn’t allow any guests to use the equipment. Definitely the worst gym experience I’ve had from a place. Wifi is ok, but not always suited for programming or remote work. Though I still haven’t find a good place for remote working.

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed several times before - love this resort. Had a power outage this time lasting several hours and their was zero communication from the property- when they knew there was a problem affecting multiple properties - which was at best disappointing
Stayed 4 nights in Dec 2022

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, room comfort
Stayed 9 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Muy buenas vacaciones de familia
Stayed 7 nights in Apr 2022

10/10 Excellent

Kris

Liked: Cleanliness, room comfort
Stunning Setting
Can not fault these bungalows Really clean, fully equipped & charming The pool areas are beautiful especially at night Cleaner came every other day Handy for Yumbo We are definitely going to book again
Stayed 7 nights in Jan 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Very average
Decent property. The included breakfast was below average. You have to pay to use the air conditioning - about 20 euros per day.
Stayed 2 nights in Dec 2021

8/10 Good

Cristian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very good stay
Stayed 3 nights in Jan 2020
Response from Departamento de Operaciones on 14 Feb 2020
Dear Cristian, Thank you for your comment about our Bungalows Cordial Biarritz. We are glad you had a good stay with us and we will be waiting for welcome you again soon. Kind regards, Departamento de Operaciones beCordial Hotels & Resorts.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2019
Response from Departamento de Operaciones on 21 Nov 2019
Estimado huésped, Gracias por su maravillosa puntuación acerca de nuestro Cordial Biarritz en Expedia. Nos complace saber que ha disfrutado de una agradable estancia con nosotros y sería un placer poder darle una Cordial bienvenida nuevamente. Saludos Cordiales, Departamento de Operaciones beCordial Hotels & Resorts

8/10 Good

Jonathan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Bungalow stay at Cordial Biarritz
We had a late arrival to the property, I was concerned but didn’t need to be as someone was there waiting for us and given bungalow keys straight away. Our bungalow 103 was further away from reception then we had liked. We had requested near to reception area due to the long walk around the property. There is only one entrance and as we visited the Yumbo frequently it was a 5 minute walk one direction to reception then a 5 minute walk back on ourselves which was annoying but not the end of the world. Our bungalow was clean and spacious and adequate for our stay. Beds were very comfortable and the shower continuous hot water Whixh was great. We didn’t pay for aircon which made the bungalow extremely hot and uncomfortable. We loved our own private terrace to sunbathe and relax on and got the sun all afternoon to sunset. The pool areas are very well kept but very quiet and felt uncomfortable so retired back to our terrace. We were self catering so didn’t eat at property but we never saw the bar or snack bar open! Apparently it closes at 3pm! A supermarket is a couple of minutes away. WiFi was free and very strong signal. Our main disappointment with the property is that it’s like a ghost town! You can hear a pin drop it’s so quiet, just no life to it. This may suit some people perfectly but not for us. During the day just a handful of people sunbathing in silence, at night time nothing. There is plenty of restaurants, bars and nightlife locally and Yumbo close by.
Stayed 7 nights in Sep 2019
Response from Departamento de Operaciones on 23 Sept 2019
Dear Jonathan, Thank you for taking the time to write a detailed review about your experience in our Bungalows Cordial Biarritz on Hotels.com and for choosing us for your well-deserved holiday! Your comment is very important to us. We are glad you had a pleasant stay with us and that you enjoyed from your bungalow. It is nice to read that you noticed that our pool and facilities were well kept, our team works hard in order to keep the complex spotless for the enjoyment of all our guests. On the other hand, we regret we did not offer you what you expected, Cordial Biarritz is a place for those who seek peace, rest and scape from the noisy life in the core of Playa del Inglés. Furthermore, inform you that our poolbar is open from Monday to Thursday: 08.00 - 17.00 hours and Friday to Sunday: 08.00 - 19:00 hours. We do hope to welcome you again in our Cordial Biarritz. Kind regards, Departamento de Operaciones beCordial Hotels & Resorts

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We were three friends holidaying together, so to have 2 single beds in the bedroom and 2 sofa beds in the living area was perfect. Be aware that the sofa beds are 6 foot long, with "ends", so anybody taller than about 5'8" may find them too short. The staff were really helpful. Breakfast was great. Bus stop (no 30) right outside. 15 min walk to the beach. Great place to visit - beach, mountains, history. The roads are in brilliant condition, even up in the mountains, so don't be afraid to hire a car.
Stayed 3 nights in Feb 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location,
We stayed in a standard bungalow which meant our patio and bedroom window faced the road. This road was quite busy as it was on the route busses and coaches took to the bus station. We are fairly heavy sleepers but if you are not pay the extra to have air con so you can shut the windows at night. The apartments are near the Yumbo centre so we also had a few happy people walking past in the early hours. The bungalows are not really bungalows. They are not detached and are more like ground floor terraced apartments in rows. They were built a while ago and have been updated recently to an ok standard. We picked this place based on our experience of the Cordial standards at Cordial Mogán Valle but these apartments are not such high quality, basically because they were built a while ago. However our apartment was spotlessly clean with the expected towel and linen changes. We also had everything we needed to self cater. There was loads of space in the gardens with shade from trees and lots of spare sunbeds. We didn’t eat in the restaurant, but the food looked ok. Very few people ate in the restaurant so it was always very quiet. The pool area is lovely and a guard is around during the day. The location is good 5 mins walk to both the beach area and the Yumbo centre. The staff were lovely.
Stayed 10 nights in Oct 2018

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Bungalows
Spacious and well equipped Bungalows with private outside terraces. Large communal pool. Centrally located, walking distance to beach, shops, restaurants. Downside - air con at extra charge. No check in after 11pm.
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Road noise
Had to pay extra on arrival to move from a road side room that was near a Bus Stop which caused dreadful noise. Moved to a poolside room which was great. They need to build a wall in place of the very thin hedge that does not act well as a sound barrier. Grounds and pool very well looked after.
Stayed 7 nights in Mar 2018

8/10 Good

Nick, London

Liked: Cleanliness, staff & service, room comfort
Relaxing complex yet close to all the action.
Quiet self-contained bungalows in a garden landscape with a pool that has a canal section running through part of the complex providing a different feel to most resorts. Very relaxed feel with mixed clientele - some older and a few families with children. The garden style layout helps to make personal space seem quite private and homely. Simple bungalows with slightly dated interiors which I think are being refurbished during the planned 2 month closure this year. On site gym is very limited but has a few machines and a studio space. Staff very friendly and after accidentally leaving the safe unlocked all day and finding all the cash and computers etc still untouched on return from the beach I'd say the cleaners are very trustworthy in comparison to some establishments. The cleaners keep the rooms spotless although the decor is a bit dated and some furnishings tired. Kitchen is basic but had most things needed to produce simple meals. Comfortable beds and air con that works well with independent control of bedroom and living room as well a heating mode for cool days (handy in February)
Stayed 14 nights in Feb 2018

4/10 Poor

Saud, Kuwait

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A week stay
Stayed there for a week. The apartment looks old and tired. It was not very clean, with stained walls etc. The beds were not comfortable, and the more around easily. There is no air conditioning, which was distressing on hot days and nights. It was hard to sleep because of the heat. There is barely 1 electric plug to charge the devices (phone, iPad etc) in all of the apartment. It truly felt like I was going back in time for decades when I stayed there. It was a disappointment. Totally not worth the price. The only good things were the location, and the pool & garden pleasant atmosphere.
Stayed 6 nights in Nov 2017

10/10 Excellent

lesley, essex england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and friendly
Have stayed at Santa Clara which enjoyed but first time here and found this more comfortable bar area lovely.
Stayed 4 nights in Oct 2017

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Autumn break
Nice spot this, not too far from the beach and really peaceful (generally). Loved the pool (we do serious swimming so a straight line for more than 50m was fantastic, though the opening hours weren't). Decent sized rooms, fans and air con in the bedroom and main room, and a private small yard for the washing or towels. The hot plates could do with some instructions as we couldn't work out how to get them going so missed out our first evening when there was no-one to tell us but once sorted they were fine. Didn't crack the TV either - again no instructions - not that we were there to watch Spanish TV. Would I stay there again? Absolutely, though I'd first make sure that the gardeners weren't planning a pre-dawn foray blasting the leaves in our courtyard first.
Stayed 5 nights in Sep 2017

4/10 Poor

Dave

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse 3 nites
This is one of the worse apartments I've stayed in in playa del ingles and I stay in the resort about 15 times a year. Rooms are very hot, old fashioned and in need of updating. Never stayed in an apartment where you can't put toilet paper down the toilet ????? . I requested a pool view and got an apartment furthest away and on the main road by the a bus stop and the buses run all nite.
Stayed 3 nights in Aug 2017

6/10 Okay

Stuart

Liked: Cleanliness, staff & service
Disliked: Room comfort
Get a Bungalow away from the main road
We had a Bungalow right at the very back of the complex and it was on a busy road. The very loud buses go up here all day and at night all the drunk revellers from the Yumbo return at 4 or 5 in the Morning. The Apartment really need Air Conditioning - the ceiling fan are not up to the task. in Summary this is still a very good Complex and staff are very professional.
Stayed 5 nights in Jul 2017

10/10 Excellent

Vittorio, Dublin, Irl.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant resort. Clean and well kept pool and gardens. staff very helpful.
Stayed 6 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful place to stay
The rooms are enormous; they officially sleep two but could do four with couches in living room. Patio area is nice with table, chairs, and lawn chairs. Full kitchen and a large bottle of water. The staff are helpful, but the cleaning crew is not flexible on their timetable (either clean now...or not today). Good buffet breakfast and dinner on campus. Just far enough way from the party scene at Yumbo...so music is not too loud. But closest beach is 10-15 minutes walking. Bus from airport stops nearby as well.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Great value and very big apartment which was a surprise. Location is very good with bars, buses, shops all with 5 mins. We would stay again if we went back. Try and get a room by the pool.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ANTONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super sized bungalows on a lovely green site
This was our second stay as it is quiet and spacial, with good amenities on sight with super helpful and friendly staff. The security is great and we always felt the bungalows are safe and secure. Great value for money.

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service
Very pleasant stay
had a 3 week holiday here in October it was very quite and relaxing room was basic but has everything you need kitchen is a bit small but we didn't cook in it as we ate out only used it to make drinks etc might be a problem if you were a family with children and wanted to stay in to cook as only a 2 ring hob and a microwave the overall complex is mainly suited to couples we only saw a hand full of children in the 3 weeks we were there.

8/10 Good

Nerijus, London

Liked: Cleanliness, staff & service
Long weekend at Maspalomas
Everything was good, didn't expected that bungalow would be cleaned up every day. Maybe this need if you stay with children. There was one minus of location - late and early buses that you can hear in a bungalow near the road.

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious well equipped bungalows, good location
Excellent bungalows, with small kitchen, large fridge, bedroom, dining area, lounge and bathroom. Very roomy for 2 people. Has own patio and garden with table, chairs and sunbeds. Splendid long pool, which goes around most of complex. Walk to beach, restaurants, shopping centre.

10/10 Excellent

Mark, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great location
A friendly welcome. Free parking and wifi. Spacious bungalows. Supebly maintained grounds. Only things lacking were a double bed, rather than 2 singles and air conditioning. Overall a great place.

8/10 Good

Steviep, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet but central
Stayed here for 1 week. Lovely and quiet private bungalows. There were no families so no kids running and screaming. Pool is great if a little cold but a large complex so lots of room to chill on the sun loungers. Only negatives were uncomfy beds, no air con, wifi not in chalets but available outside, only 2 english news channels on the tv, and noisy if by the road but closing the window sorts that. Would def stay again tho as its very clean and spacious and close to everything

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice

10/10 Excellent

Jerker

Travelled with group
Liked: Cleanliness, room comfort
Mycket trevligt boende med centralt läge
Stayed 9 nights in Dec 2023

8/10 Good

Stefan

Travelled with family
Liked: Room comfort
Great stay
Great resort. Friendly and attendant staff. We complained about the bedside lamps. The very next day a handyman came and installed new lamps. That's good service.
Stayed 7 nights in Dec 2023

10/10 Excellent

Nicolas

Stayed 5 nights in Nov 2023

8/10 Good

Anita

Stayed 7 nights in Oct 2023

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We have had such a great stay cordial Biarritz! We will come back one time for sure.
Stayed 9 nights in Sep 2023

10/10 Excellent

Marius, Uster

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Immer wieder gerne ins Biarritz. Grosszuegige Bungalows mit schoener Park/Pool Anlage. Mitarbeiter freundlich und hilfsbereit
Stayed 8 nights in May 2023

10/10 Excellent

Marco

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Sehr angenehme Anlage, herrlich ruhig, exzellent gepflegte große Grünflächen
Stayed 6 nights in May 2023

8/10 Good

Hannes

Liked: Cleanliness
Stayed 14 nights in Feb 2023

10/10 Excellent

Terje cato

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2023

6/10 Okay

Daniel

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Inte värt pengarna - försämrats.
Det är andra gången vi bor här under en längre tid. Tyvärr har boendets standard försämrats. Vår första bungalow var vi tvungna att flytta ifrån på grund av massvis av kackerlackor. Den andra var det mindre kackerlackor i. Städningen var nästan obefintlig. Den första bungalowen vi bodde i var väldigt sliten med mycket sprickor, slitna möbler med mera. Lakan byttes väldigt sällan. Det positiva med boendet är poolområdet med varm pool.
Stayed 25 nights in Dec 2022

10/10 Excellent

Ida

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2022

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed the stay but was a little disappointed that you had to pay more for the air con as the ceiling fans didnt help too much and the one in the bedroom was a little noisy. Other than that, it was a really lovely place to stay and so well located it.
Stayed 7 nights in Jun 2022

6/10 Okay

Tommy

Travelled with family
Stayed 9 nights in Dec 2021

6/10 Okay

Verified traveller

Gutes Preis Leistungsverhältnis
Lage etwa 10-15min zu Fuss bis an Strand. Zimmer/Häuser eher etwas in die Jahre gekommen. Gratis bedeckter Parkplatz vor der Hotelanlage. Die Betten waren für mich unbequem. Personsal sehr nett und hilfsbereit. Für Romantikurlaub für Paare eher weniger geeignet. Für Familien wahrscheinlich gut!
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Fin , stor leilighet
Stayed 8 nights in Nov 2021

8/10 Good

Pål Markus

Travelled with group
Liked: Cleanliness, room comfort
Meget bra
Ett meget bra bungalow-hotel. Stille og rolig. Leilighetene er fine med ett brukbart kjøkken. Det er også mulig å kjøpe frokost i hotelets frokost restaurang. Femte gangen vi velger dette hotellet for vårt opphold på Bran Canaria
Stayed 7 nights in Nov 2021