We have visited Candolim many times, but the first room we were given at Goveeia holiday homes was the dirty in every sense. The bathroom door was filthy,never been wiped and was rotten at the bottom because there was a constant pool of water by it. The toilet had urine streaks running down the pedistal and the sink was coated in grime.
The blankets on the bed has stains on, pillows were grey rather than their original white colour, and the walls were covered in large dirty areas, especially around the light switches.
We had requested a pool view and on the first floor: this room was facing the rear, overlooking the rubbish dump and was on the second floor. The toilet in reception was so dirty that desperate as I was, I couldnt bring myself to use it. Water dripped onto my left shoulder as I entered, and onto my right shoulder as i beat a hasty retreat.
We asked to be moved but the manager said it would not be possible for 3 days as the hotel was full. After contacting the booking agent, who very promptly contacted him, we were moved to a much better room the next morning.We only had breakfast once, as the state of the dining area was of the same standard as our first room.
This hotel is not worth the money and there are many better hotels for much less in Candolim. The only really helpful member of staff was the very pleasant bell boy. He needs a medal.