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Reviews of Taj Cidade de Goa Heritage, Goa

5 out of 5
Taj Cidade de Goa Heritage, Goa
Vainguinim Beach, Dona Paula, Panaji, Goa

Reviews

8.4

Very good

Rating 10 - Excellent. 93 out of 181 reviews" "
Rating 8 - Good. 50 out of 181 reviews" "
Rating 6 - Okay. 17 out of 181 reviews" "
Rating 4 - Poor. 16 out of 181 reviews" "
Rating 2 - Terrible. 5 out of 181 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Niraj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We prefer more home cooked or Goan options for lunch or dinner..also non oily greasy food as option for dinner Loved the relaxed atmosphere and friendly staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property were amazing, from front desk to restaurant dining they went beyond expectations to make our stay memorable!
Stayed 2 nights in Mar 2024

10/10 Excellent

Arpit

Stayed 3 nights in Jan 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taj Heritage has such attentive staff, wonderful food and drinks, and probably the best hidden beach in Goa. The facilities are just picturesque perfection. I took pictures from each angle of the facility and I don’t know which is best. If for no other reason, I will return just for the open air sitting deck’s stunning view - I could sit there and read all day. The grounds are immaculately kept, the swimming pool well maintained, and my room had an incredible view of the water. The facility’s security is always present yet not intrusive, if you are a family and want peace of mind. The dining options - in and outside of the room - are quality, and they’re diverse, whether barbecue, traditional Indian, or Portuguese-Goan fusion. While in Goa, I visited other nearby upscale resorts for dinners and meetings - these shared Taj’s convenient proximity to downtown, facilities, dining options, and security. The two assets that separate Taj Heritage are it’s naturally secluded beach and it’s warm and attentive staff. A local businessman was who told me about the hotel and it’s beach - he and his son visit it often. But I was even more impressed by the staff. Goans are special people with a reputation for friendliness. At Taj, I felt like the hotel used this natural resource better than elsewhere. Staff were always politely inquiring if I needed anything, making a local’s suggestions, and just talking with me about this or that. They felt genuinely engaged with the patrons.
Stayed 3 nights in Dec 2023

8/10 Good

kshitij, renton

Liked: Cleanliness, staff & service, property conditions & facilities
Good property but far from key spots and beaches although the property has a quiet beach. Rooms are ok but a bit crammed for 3 people. The breakfast was amazing. A little pricey though.
Stayed 4 nights in Dec 2023

10/10 Excellent

Srinath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay at taj heritage goa
It was a very nice experience. The location of the hotel is excellent.
Stayed 3 nights in Dec 2023

8/10 Good

Jaideep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasurable Stay
This is one of the better stays I have had in India and kudos to the Taj Hospitality team to convert my trip from ordinary to special. Breakfast experience was just about ok on both days and team needs to work had to live up to the brand name of Taj Hospitality. Lunch experience on the 2nd day was very dissappointing but post my feedback Executive Chef Balaji and his team did an awesome job to make us feel special and this experience made my visit memorable. The location to the property is unbeatable with massive open spaces to walk around and relax. The pool area is excellent and one can spend the full day hanging around there. The range of restaurant options is excellent and one need not worry to step out of the resort if not needed. Once again I thank Balaji and his team for looking after us.
Stayed 2 nights in Nov 2023

10/10 Excellent

Abdulla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our best stays and we loved the hospitality. L
Stayed 4 nights in Nov 2023

10/10 Excellent

KAUSHIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Stay at Taj Cidade de Heritage Goa
It was a fabulous stay in Taj Cidade De Goa Heritage. the Decor of the Hotel is traditional portuguese and there is a touch of portuguese home at each and every corner combined with Goanese hospitality at its finest. Right from the point you enter the hotel there is a festivity, liveliness and happiness around with the musicians and the hostel staffs greeting you with their warmth. The care and hospitality that has been provided by this Taj hotel in particular is out of the world. I have been to many Taj properties before but this the finest so far. The live music performance starting with Mr. Ashley during the morning breakfast, the musicians who played in the afternoon and evening; the care and personal chat with the chef Amarnath Pande who attended us and literally wanted to treat us with his handmade risotto which I would have loved to taste but we missed it due to a meeting, the care by Mr. Raymond by serving us the best of Taj masala tea and each and every person who were there. We are absolutely floored. God bless you all!!! Look forward to come back over and over again to this property.
Evening lights and beach
From the half open door in the balcony
Inside the room
Goanese Traditional Welcome with Music
Stayed 3 nights in Oct 2023

10/10 Excellent

Ginni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome property
The hotel hospitality was great. Attention paid to all details.
Stayed 3 nights in Sep 2023

10/10 Excellent

Deepmala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There's just one way to describe the service here - impeccable. The property is clean, well maintained, and beautiful; with direct access to the sea. The food was great, and despite the restaurants being full at breakfast time, the staff ensured everyone got their choices, and on their table. Lot of options to eat and activities at the hotel. Highly recommended.
Stayed 4 nights in Jun 2023

10/10 Excellent

Justina, Perth Amboy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel where you can relax. The staff is super friendly!
Stayed 2 nights in Apr 2023

10/10 Excellent

Sanjay, Closter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. The beach area and rocks could be made a lot cleaner. Lot of beer bottles and plastic bottles around the rocks.
Stayed 2 nights in Feb 2023

10/10 Excellent

Surpreet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very happy that we booked this hotel for our stay in Goa. It is centrally located on the coast and had easy access to the beach 24X7. The hotel property, lawns, restaurants, bathrooms, health spa and gymnasium all were very clean and very well maintained, modern and upto date!!! The staff is extremely professional and almost always went an extra mile and out of their way to make sure we were comfortable and made our stay extra enjoyable. I would like to recognize the Laranja manager Rahool and front desk attendant Fiona. They both were very kind and deserve this recognition. You all have set the bar high and I would recommend this hotel to everyone. Thank you Cidade de Goa team!! You all rock!!!
Stayed 3 nights in Feb 2023

10/10 Excellent

Priyanka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 3 nights in Feb 2023

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at a hotel in Goa and had an amazing time. From the moment I arrived, I was blown away by the beauty and charm of the hotel. The rooms were spacious, clean, and well-appointed, with all the amenities I needed to make my stay comfortable. The bed was incredibly comfortable. The staff was incredibly friendly and accommodating, always going above and beyond to make sure I had everything I needed. They were knowledgeable about the local area and gave me great recommendations for places to see and things to do. The hotel is located on the beach, which was simply stunning. I also enjoyed trying out some of the water activities, such as the Jet Ski, which were well-maintained and enjoyable. The food was fantastic, with a good selection for breakfast, and the restaurant and bar offered delicious drinks and snacks throughout the day.
Stayed 2 nights in Jan 2023

10/10 Excellent

stephen

Stayed 7 nights in Jan 2023

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very fun experience. Its very clean and the staffs are very friendly

10/10 Excellent

Rana

Stayed 4 nights in Dec 2022

8/10 Good

SHUBHRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Goa
Wonderful stay! Amazing ambience. Great food choices. Very responsive and ever smiling staff.
Stayed 3 nights in Dec 2022

10/10 Excellent

Satyajit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was fantastic! Right from the check in process to dining, stay and check out, the staff went above and beyond to make our stay memorable. If I going to Goa, I am going to Cidade. Need to extend my gratitude to the staff members - Pritam, Naina, Soume

10/10 Excellent

Sujit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Rohan

Stayed 2 nights in Dec 2022

10/10 Excellent

Kamaljeet

Stayed 3 nights in Nov 2022

10/10 Excellent

Anudeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything provided was impeccable. The rooms, view, pool and extensive breakfast buffet are something that we can strongly recommend to anyone. Special mention to the staff, especially Ms.Nikita, Mr.Suresh, Mr.Aashish, Mr.Preetam, Mr. James/Jones and other involved staff who went out of their way to make the stay and transport from Cidade very smooth. Birthday arrangements for a family member was arranged way better than we anticipated, by Ms.Nikita and Mr.Suresh and we appreciate them for the memorable gesture on their part.
Stayed 1 night in Sep 2022

10/10 Excellent

Parveen, Redmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. Easy access to beach. The pool was nice.
Stayed 2 nights in Sep 2022

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Naveen

Stayed 4 nights in Aug 2022

2/10 Terrible

Shivratan, Mumbai

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under renovation. Almost complete property is closed. the feeling was staying in a 2-3 star hotel. The worst part was neither the fact is mentioned on expedia not on company site
Stayed 4 nights in Aug 2022

10/10 Excellent

Shubhang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Puja

Stayed 1 night in Apr 2022
Response from Reservations on 19 Apr 2022
Thank you for staying with us

10/10 Excellent

Ajaykumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Shishir, Macungie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2021

8/10 Good

Rohit Ashok

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach which is almost like a private beach is very special. Only the room could have been slightly better rest everything was superb.
Stayed 4 nights in Nov 2021

10/10 Excellent

Nikhil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must Stay !
The stay was excellent Staff and services are great food is great, especially breakfast menu Considering old property, one side of a wing has elevator and othe side is not. Uts but if a walk.... after recreational activities, after outing in ciry etc. Covered parking could have been great
Stayed 3 nights in Oct 2021

8/10 Good

Vibhakar A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Ashutosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service Courteous Staff
Excellent Service Great Location Property needs to be refurbished
Stayed 4 nights in Mar 2021

10/10 Excellent

Sarbjit

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cedade Goa best property to stay and enjoy
It was awesome stay I would recommend people for cedade
Wonderful buffet breakfast
Evening view
Nice snacks at restaurant as well and nice staff
Wonderful view from room
Stayed 4 nights in Mar 2021
Response from Vineet Soni on 30 Mar 2021
Dear Guest, Thank you for choosing Cidade de Goa – IHCL SeleQtions and for taking the time out to review us. It was such a pleasure to have you with us, the team and I are pleased to note that the overall experience at the hotel has exceeded your expectation. It is our constant endeavour to provide our guests with the highest level of comfort and therefore we assure you that we would strive to provide the best of experiences always. We immensely value your patronage and look forward to welcome you back again soon. Best regards, Vineet Soni Resident Manager

8/10 Good

Vasant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay
We had a great stay. Room was bit old but that was compensated by the view and service! Food was good. The spa experience was excellent! Gym was good... safety norms were in place
View from our Room
Sunset view from our Room
Stayed 2 nights in Jan 2021
Response from Vineet Soni on 8 Feb 2021
Dear Guest, It was such a pleasure to have had you stay with us again and we are excited to know that you have had a great time. We thank you for your praise–worthy feedback, the team and I are having moments that have brought happiness, contentment and delight. Your compliments will be shared with our entire team in an appropriate forum. Thank you for being a patron of Cidade de Goa and giving us another opportunity to be of service to you, we look forward to your stay during your next visit. Best regards, Vineet Soni Resident Manager

6/10 Okay

Mona

Stayed 1 night in Jan 2021
Response from Vineet Soni on 8 Feb 2021
Dear Guest, Thank you for taking the time out to review us on your recent stay with us. Kindly elaborate on your overall experience, for us to take inputs for our continuous improvements. Thank you for giving us an opportunity to be of service to you, we look forward to your stay during your next visit. Best regards, Vineet Soni Resident Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Amazing. Everyone was super nice, ready to help. Food was great. Lot of green space to stay socially distance from other people. Needs some renovations.
Stayed 7 nights in Jan 2021
Response from Vineet Soni on 8 Feb 2021
Dear Guest, Thank you for choosing Cidade de Goa – IHCL SeleQtions and for taking the time out to review us. It was such a pleasure to have you with us, the team and I are pleased to note that the overall experience at the hotel has exceeded your expectation. It is our constant endeavour to provide our guests with the highest level of comfort and therefore we assure you that we would strive to provide the best of experiences always. With regard to your feedback on renovation of rooms, we would be pleased to note your suggestions and recommend the same during future renovations. Best regards, Vineet Soni Resident Manager

10/10 Excellent

Akash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Vacation
Amazing hospitality and service. From check in to check out they did awesome job. Room was clean, spacious and bright. Staff was very quick and efficient. Food at cafe Azul was out of the world. Our server Mahesh was super helpful. Laranja has tones of options for breakfast everyday. Property has its own private beach. Surely recommended. Would love to stay here again.
Stayed 4 nights in Dec 2020
Response from Vineet Soni on 8 Feb 2021
Dear Guest, It was such a pleasure to have had you stay with us again and we are excited to know that you have had a great time. We thank you for your praise–worthy feedback, the team and I are having moments that have brought happiness, contentment and delight. Your compliments will be shared with our associate Mahesh and the rest of the team in an appropriate forum. Thank you for being a patron of Cidade de Goa and giving us another opportunity to be of service to you, we look forward to your stay during your next visit. Best regards, Vineet Soni Resident Manager

10/10 Excellent

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place to stay
This is one of the best places to stay in Goa...the hotel has nice view, the staff is very polite and helpful, one of the staff member Mr. Gaurish west above and beyond to make our stay comfortable.. The food is also very good and lot of choices..
Stayed 3 nights in Nov 2020

4/10 Poor

Deepak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020

10/10 Excellent

paurus m.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five-Star Comfort
My wife and I celebrated our Silver Anniversary with friends and family at Cidade. It was based on my nephew's recommendation - and how we loved it. The staff was top notch in ensuring our stay was comfy, and any hiccups were remedied immediately. Service was prompt. Every staff member smiles back. Rooms are spacious. Sit-out balconies, walk-out to beach etc. We certainly felt special. Our request for a bigger cake was adhered to. The room was decorated. Some of the hot spots are distant from the location, but it's not too bad.
Stayed 2 nights in Mar 2020
Response from Suresh Khanna General Manager Cidade de Goa - IHCL on 18 Mar 2020
Dear Guest, Greetings from Cidade de Goa – IHCL SeleQtions! Thank you for your recent stay with us and for sharing your praise-worthy feedback, we are delighted to hear that we made your holiday a memorable one and were part of your celebrations. It is heartening to hear that my colleagues reached out to your requirements and went beyond your expectations. Your kind words of appreciation will be shared with them in an appropriate forum which would highly motivate them to deliver more. It is our constant endeavour to provide our guests with the highest level of comfort and therefore we assure you we would strive to provide the best of experiences always. We immensely value your patronage and look forward to your continued support. Best Regards, Suresh Khanna General Manager Cidade de Goa - IHCL SeleQtions

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a lovely holiday at Goa thanks mainly due to the fabulous sea facing room that we were upgraded to.
Stayed 3 nights in Mar 2020
Response from Suresh Khanna General Manager Cidade de Goa – IHCL on 18 Mar 2020
Dear Guest, We are delighted to read your review about your excellent experience at Cidade de Goa – IHCL SeleQtions, the team and I are pleased that the overall experience at the hotel has exceeded your expectation. In our endeavour to drive the highest level of comfort and services to our guests, we would assure you the best of SeleQtions experience at all times. We immensely value your patronage and look forward to your continued support. Best regards, Suresh Khanna General Manager Cidade de Goa – IHCL SeleQtions

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Suresh Khanna General Manager Cidade de Goa – IHCL on 18 Mar 2020
Dear Guest, At the outset we would like to thank you for taking the time out to review us and it was a pleasure to have you stay with us, the team and I are pleased to note that the overall experience at the hotel has met up to your expectation. In our endeavour to drive the highest level of comfort and services to our guests, we would assure you the best of SeleQtions experience at all times. We immensely value your patronage and look forward to your continued support. Best regards, Suresh Khanna General Manager Cidade de Goa – IHCL SeleQtions

10/10 Excellent

Kavita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome amazing hospitality by the bay.
Amazing experience. Amazing hospitality. One must experience this. Will see you soon.
Stayed 3 nights in Aug 2019
Response from Suresh Khanna General Manager Cidade de Goa – IHCL on 18 Mar 2020
Dear Guest, At the outset we would like to thank you for taking the time out to review us, it was a pleasure to have you stay with us. The team and I are pleased to note you had an amazing experience and you enjoyed the hospitality from our associates. In our endeavour to drive the highest level of comfort and services to our guests, we would assure you the best of SeleQtions experience at all times. We immensely value your patronage and look forward to your continued support. Best regards, Suresh Khanna General Manager Cidade de Goa – IHCL SeleQtions

10/10 Excellent

Bernard, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Although the room we stayed in seemed dated it was still charming. Food was great. Perfect spot on the beach. Nice variety of captive restaurants
Stayed 6 nights in Jan 2020
Response from Suresh Khanna General Manager Cidade de Goa - IHCL on 28 Jan 2020
Dear Guest, We are delighted to read your review about your excellent experience at Cidade de Goa – IHCL SeleQtions, the team and I are pleased that the overall experience at the hotel has exceeded your expectation and you liked the service from our associates, the food from our various restaurants and the beach besides the hotel. We have made a note of your feedback on the rooms and would be pleased to inform you that we have periodic upgradation planned and the same will be addressed. We immensely value your patronage and look forward to your continued support. Best Regards, Suresh Khanna General Manager Cidade de Goa - IHCL SeleQtions