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Reviews of Willa Biala Lilia

3 out of 5
Willa Biala Lilia
Spichrzowa 16, Gdansk, Pomerania

Reviews

8.4

Very good

Rating 10 - Excellent. 168 out of 528 reviews" "
Rating 8 - Good. 272 out of 528 reviews" "
Rating 6 - Okay. 76 out of 528 reviews" "
Rating 4 - Poor. 10 out of 528 reviews" "
Rating 2 - Terrible. 2 out of 528 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Dont know ???We cant go coz of the Virus.Doesnt look as if we will get a refund to ??
Stayed 4 nights in May 2020

6/10 Okay

Weng Soon

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Sep 2019
Response from Jack on 14 Sept 2019
Thank you very much for your opinion. We hope to hear from you in the future. Best regards, Biala Lilia Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at the front desk was friendly and helpful with information about sightseeing in the city. Breakfast was excellent, and the woman who operated the kitchen and dining room was very nice and efficient.
Stayed 3 nights in Aug 2019
Response from Jack on 5 Sept 2019
Thank you kindly for your opinion. We are very happy to hear you liked our hotel. We hope to see you again. Best regards, Biala Lilia Team

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent day staff. Jack was friendly snd very helpful. Breakfast was fabulous. The potato salad was best ever.
Stayed 1 night in Aug 2019
Response from Jack on 5 Sept 2019
Thank you for your opinion. We are very glad to hear that your stay with us was successful. We hope to hear from you in the future. Best regards, Biala Lilia Team

10/10 Excellent

SIMONE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019
Response from Jack on 31 Aug 2019
Thank you kindly for your opinion. We are more than happy knowing that your stay with us great. We hope to see you again. Best regards, Biala Lilia Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Jack on 13 Jun 2019
Thank you for your kind opinion regarding our performance. We hope to see you again in our hotel. Best regards, Biala Lilia Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The chap on the front desk was very helpful to not only myself but a number of guests. I cannot speak more highly of the energy and commitment he showed to ensuring guests were happy. This is a very good value for money 3 star hotel that i would not hesitate to recommend to people. It is safe for the single traveller. It is on the edge of the old town and so was very easy to walk to areas in the old city . There is a tram staion a short walk away.
Stayed 4 nights in Feb 2019
Response from Jack on 7 Mar 2019
We would like to thank you for staying with us and also for taking time to write very positive comment regarding our hotel. We really feel rewarded for our efforts and would like you to be our guest again. Kind regards, Biala Lilia Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly owner who takes suggestions and very accommodating.
Stayed 4 nights in Feb 2019
Response from Jack on 7 Mar 2019
Thank you very much for the kind comment regarding our performance. We hope to see you again. Best regards, Biala Lilia Team

10/10 Excellent

Roni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from Reception on 22 Nov 2018
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, but excellent location, great for a few nights stay
Stayed 3 nights in Oct 2018
Response from Reception on 22 Nov 2018
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Debbie, North Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found the hotel small, friendly with excellent staff and good breakfast.
Stayed 7 nights in Sep 2018
Response from Recepcja on 25 Oct 2018
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel in central Gdansk. It's clean, comfortable, with friendly staff, a very good breakfast and essentially all that I would look for in a hotel. It's located just a short walk from the river and the main attractions of the city. The price represented excellent value for money and I wouldn't have any hesitation in staying there again.
Stayed 2 nights in Oct 2018
Response from Recepcja on 8 Oct 2018
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Shirley, Blackpool, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Hotel in a good location, close to everything and plenty of bars and restaurants nearby. Room good size, decent size bed but had to request extra pillows which wasn't a problem. Good size bathroom, great shower but very poor hairdryer. Staff friendly and welcoming. Only real negative was no lift and we were on the third floor. Breakfast wasn't to our liking but that's personal taste
Stayed 4 nights in Sep 2018
Response from Recepcja on 29 Sept 2018
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 1 fault very minor could do with litter bin in room other than that excellent
Stayed 4 nights in Sep 2018
Response from Recepcja on 29 Sept 2018
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Gillian, Hampshire. UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in central position
Comfortable hotel, in good position for the main Town. Excellent breakfast. Rather noisy at night but Gdansk was particularly busy due to the St. Dominic's fair. Would not have chosen to visit this lovely town had we known this was taking place. Although there was a wonderful atmosphere.
Stayed 3 nights in Aug 2018
Response from Reception on 14 Aug 2018
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

max, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right by the best part of the old town.
Comfortable and adorable room in the centre of the old city with easy access to cheap public transport.
Stayed 2 nights in Aug 2018
Response from Reception on 16 Aug 2018
Thank you for staying with us, we appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness
Ideal for a short stay
A clean, well priced hotel in a great location.
Stayed 2 nights in Jun 2018
Response from Recepcja on 13 Jul 2018
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Good hotel good location great price
Stayed 1 night in May 2018
Response from Recepcja on 8 Jun 2018
Thank you for staying with us. We appreciate your feedback.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Few day stay
The hotel is very clean but the beds are very hard. It was a nice suprise when i went for breakfast because of the large selection . I would stay again but only for a couple of nights
Stayed 2 nights in Mar 2018

8/10 Good

seumc22, belfast

Liked: Cleanliness, staff & service
Clean hotel in good location
This hotel is really close to the old town and the Amber Sky wheel. It's a really basic hotel with no frills but it is immaculately clean. We arrived after 10pm and the man on reception was lovely & really helpful. He told us how to get to the Old Town and was very friendly. The only downside to this hotel is the fact that there is no lift!!!
Stayed 2 nights in Mar 2018
Response from Reception on 5 Mar 2018
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Izabela

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

8/10 Good

igor, kharkiv, ukraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location and excellent breakfast! Nice stuff, comfortable room, heater, silence inside room!
Stayed 2 nights in Jan 2018
Response from reception on 3 Feb 2018
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Izabela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really great place, very clean , good breakfast and friendly service .
Stayed 3 nights in Jan 2018
Response from Recepcja on 30 Jan 2018
Thank you for staying with us. We appreciate your feedback a lot.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in a great location
Lovely little place to stay in an extremely good location. The breakfast was good too, as was the service. If you're getting the bus from the airport, you'll need to get the 210 and you're going to have about a 17 minute walk which isn't too bad.
Stayed 2 nights in Jan 2018
Response from Reception on 18 Jan 2018
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Rita, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience of Hotel Willa Biala Lilia
Excellent staff throughout. Room very clean. Food excellent and very well presented. Hotel situation in a central position within walking distance to the main Train/Tram stations in Gdansk. Would definitely return to Gdansk and this particular hotel. Thank you so much to all who made this visit a wonderful experience and Happy Christmas. Rita Rogan
Stayed 5 nights in Nov 2017
Response from Aneta on 10 Dec 2017
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Roy, Perfect. Quiet and very close to old town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Excellent value, clean, comfortable in a great location
Stayed 3 nights in Nov 2017
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Ewan, Buckie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central hotel in Gdansk.
Very happy with our 3 night stay. Breakfast from 7am to 10am is fine with many options. Very close to town centre. Would certainly recommend to anyone. Clean and tidy small hotel. Will return if in Gdansk again.
Stayed 3 nights in Oct 2017
Response from Reception on 12 Nov 2017
Thank you for staying with us. We appreciate your feedback.

8/10 Good

anon, uk

Liked: Cleanliness
Good location
The hotel is in an excellent location 2 minute walk from old town and river. Very basic room, beds not comfortable but otherwise ok. Room had a kettle but no safe Breakfast was a good selection
Stayed 3 nights in Oct 2017
Response from Reception on 12 Nov 2017
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good small hotel, handy for old town
I spent 4 nights in this hotel. The service was very good - excellent breakfast, friendly staff who spoke good English, clean and it was very convenient for the old town being only a few minutes away from the Green Gate. The only minor downside was the cup I used in my room for tea and coffee wasn't changed each day. Apart from that no complaints.
Stayed 4 nights in Sep 2017

8/10 Good

Alice, London

Liked: Cleanliness, staff & service, room comfort
Amazing Location but a little bit basic
This hotel was perfectly lovely and the main attraction was the super convenient location. The rooms need an update but they are clean. Would be nice to have a mini fridge and a few more TV channels. Breakfast was nice and plentiful. Lots of pickles! Every member of staff we spoke to was nice
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Price GreatStay
Fantastic location... great breakfast... very clean!
Stayed 1 night in Aug 2017

10/10 Excellent

Eric, Lancaster, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location.
Situated close to tram stop and right at the edge of the old town. Quiet, very comfortable and great breakfast.

8/10 Good

Julie, Stockport, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel in the heart of Gdansk Old Town
We arrived at the hotel around 11.00am but our room was ready straight away, even though check-in is normally not until 14.00pm. There is no lift serving the five-floor hotel, so this maybe something to bear in mind if you have mobility issues. The receptionist was very pleasant and welcoming and spoke good English. The room was spacious and comfortable. A very nice touch is that complimentary bottled water is provided daily. The breakfast was very nice and varied. The coffee pod machine produced lovely fresh coffee. The hotel is located in a quiet side street, but as soon as you leave the hotel and turn the corner, you are right in the heart of the old town, with a huge selection of bars, restaurants and several 24-hour grocers. For us, this was the perfect hotel. On our last day we were able to store out luggage behind reception until our airport pick-up time. There are also toilets behind reception. A real little gem of a hotel.

6/10 Okay

Matti

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Budget beds
Staff was very good, and the location was excellent, but the bed and pillows were worn out. Breakfast was standard for this part of Europe. The bathroom was clean, but the shower leaked. There are several party bars nearby, so security may be an issue for female travelers.

8/10 Good

Brendan, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great wee hotel for the price
Hotel merits a higher rating than its current 2.5 star rating but this is probably down to the lack of lift. It is spotlessly clean and rooms tended to every day. Staff were helpful and friendly but could do with smiling every so often. Breakfast was good for the price cold meats cheese toast and ceral but don't be expecting a fry up, Only minutes from the old town, I would definitely return to this hotel.

8/10 Good

Glenn , Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the old town
Arrived before the 2pm check in but the room was made ready and we were allowed to check in early. Room was basic with no tea and coffee making facilities or safe. Bathroom contained a shower which was excellent and provided plenty of hot water. Towels were provided but not replaced after use. Breakfast was basic but there was plenty of choice. However the cooked element to breakfast became less and less each morning with sausages becoming fewer on a daily basis and the scrambled and boiled eggs not making an appearance at all on the final mornings of our stay. Hotel was located very close to the old town and all local amenities but despite this there was not a lot of noise from the street on a night so sleep was not disturbed. Staff were very helpful. Despite my above observations regarding towel replacements and breakfast I would stay here again should I return to Gdansk

8/10 Good

Adam, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Down town.
Very good comfortable room. Excellent breakfast. Walking distance to downtown and city centre.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic small Budget Hotel, convenient for town
I fancied a short break and chose Gdansk. I could not have chosen a better hotel in terms of location and VFM The only potential drawback is that the hotel rooms are on 4 floors and there is no lift if you have difficulty with stairs. The rate included breakfast which was typical European with a good choice, particularly considering it has only ~ 15 rooms. The staff were all friendly and helpful.There were multiple restaurants within easy walking distance, in the "Old" town or on the waterfront. there are a multitude of currency exchanges around, which had excellent rates. I purchased a 3 day Bus, Tram and local Rail travel pass, as I travelled to Sopot and Gdynia by rail. There are also1 day Bus and Tram only passes,

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really central lovely hotel
loved this hotel friendly staff fabulous breakfasts powerful shower really quiet on a night lovely comfortable bed

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the stay was pretty good. Its an old building so i highly recommend to request for a low floor especially since they have no lift and during fall and winter with all the bulky clothes its a chore to go up and down with luggage

8/10 Good

Verified traveller

Liked: Staff & service

10/10 Excellent

Marie, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back!
This is an excellent hotel, very conveniently situated for the old town yet in a very quiet street. Staff were pleasant and helpful, the room spacious and spotlessly clean. Very comfortable beds and breakfast was excellent. It was incredibly good value for money and I wholeheartedly recommend it.

8/10 Good

ROY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value Priced & Superb Location with Breakfast
Stayed here for five nights in a single room with private bath. Room was more than adequate - comfortable bed, large wardrobe for clothing, great wi-fi, sumptuous buffet breakfast, very good location to Old Town section, quirky cocktail bar (Pixel) nearby, superb and affordable French bistro next door. The staff was very friendly and helpful with tourist information. Only complaint was no telephone service in room. VALUE

8/10 Good

Sue, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a short break.

10/10 Excellent

Denif, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, but definitely more than cheerful!
I stay at this place quite often and is one of the most underrated hotel I have been to. 30 / 40 pounds a night with a complimantery breakfest. Clean big rooms, polite full staff and great city centre locTion! What else can you ask for!?!? Seriously recommended!

8/10 Good

Michael, Bristol

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in great old town location
Very nice and clean, no complaints at all. Easy to find in quiet street off the main street. Would definately stay again

8/10 Good

LalaB, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Willa Biala Lilia
Great Stay, Lovely Helpful Staff and Fabulous Breakfast. This Hotel is very basic so don't expect luxurious accommodation. It is very clean and comfortable and is situated in The Old Town excellent location. Choice at Breakfast for such a small hotel was excellent.

10/10 Excellent

maggie, dover kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short 6 day break to see the sites of Gdansk
Gdansk has something for everyone, boat trips some lovely restaurant's plenty of lovely old buildings and church's to explore .Getting from airport to Gdansk was easy cost less than a pounds by local bus to town centre. Only had one bad meal at T Bone restaurant in main drag could not even cook a jacket spud sent it back the second one was not a lot better polish dumplings where excellent try them at moundo

10/10 Excellent

Katherine, Midland, ON Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the Town Square
Very positive place to stay. Great value for your money.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort